Extra Space Storage facility on 4961 Covington Way - Memphis, TN
(275 REVIEWS)

Memphis self storage at 4961 Covington Way

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0680

Directions

Intersections/Landmarks

Covington Way and Pleasant View Rd

Directions from the North

Drive south on Covington Pike. Pass Raleigh Lagrange Rd and continue south. Turn right onto Covington Way. Our facility will be on your left.

Directions from the South

Drive north on Covington Pike. Pass Pleasant View Rd and continue north. Turn left onto Covington Way. Our facility will be on your left.

Directions from the East

Drive west on Raleigh Lagrange Rd. Turn left onto Covington Pike. Turn right onto Covington Way. Our facility will be on your left.

Directions from the West

Drive east on Raleigh Lagrange Rd. Turn right onto Covington Pike. Turn right onto Covington Way. Our facility will be on your left.

Frequently Asked Questions at 4961 COVINGTON WAY

How far in advance do I need to reserve a storage unit?

How hot can a storage unit get in the summer at 4961 Covington Way?

Can you store a car in self storage at 4961 Covington Way?

Do I have to sign a lease to get a storage unit in Memphis, TN?

What is the largest storage unit I can rent?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Ora J.

Posted On Google

OVERALL RATING

Repeat customer. Very satisfied with the service I received. This facility is very clean and staff is very professional, I will use their services again!

Response from Extra Space Storage (7/4/2021)

Hi Ora, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.

June 27, 2022

Latasha D.

Posted On Google

OVERALL RATING

I have a lot going on right now and I would just like to say Rodgers made it quick and easy . Great customer service One less thing I have to worry about now Thanks

Response from Extra Space Storage (6/27/2022)

Thank you for the excellent rating, Latasha! We're happy Rodger was able to provide a smooth rental experience. We are always available at 888-storage to help!

June 10, 2022

RichKidTerry

Posted On Google

OVERALL RATING

Good customer service great storage place

Response from Extra Space Storage (6/11/2022)

Hello, Richkidterry. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (901) 372-0077.

June 6, 2022

China L.

Posted On Google

OVERALL RATING

My Rep was great he was very polite, professional, and nice he took care of all my needs without me having to come in due to the rain Thanks a lot ??

Response from Extra Space Storage (6/6/2022)

We think our rep is great too! Thanks for the positive review, China. We're glad he was very polite, professional, and nice. Please stop by the office or give us a call at 888-STORAGE.

May 23, 2022

Nicole s.

Posted On Google

OVERALL RATING

Rodger was great...my experience at this location went smoothly...he was the real definition of customer service...a happy customer on my end here!!

Response from Extra Space Storage (5/24/2022)

Thank you, Nicole. We're thrilled you had a positive experience with Rodger at Extra Space Storage. Feel free to reach out at any time at 888-storage.

April 25, 2022

Jay R.

Posted On Google

OVERALL RATING

Great spaces available. Very clean and well managed. Felt safe keeping my belongings and furniture there while I was in between moving.

Response from Extra Space Storage (4/26/2022)

Thank you for your feedback, Jay! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you ever need anything, please stop by!

April 19, 2022

Tymechie A.

Posted On Google

OVERALL RATING

My experience with Extra Space Storage on Covington Way was great!!! I would definitely store there again if the need arose.

Response from Extra Space Storage (4/19/2022)

Hi, Tymechie ! Thanks for the positive review, it means a lot to our team. Please call (901) 372-0077 if you have any questions about your rental.

April 16, 2022

J B.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (1/21/2022)

Thank you, J. We're glad we were able to assist you with your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 12, 2022

Michelle S.

Posted On Google

OVERALL RATING

Very professional claims facility Bridget Webb was awesome very knowledgeable felt like I was moving in with family

Response from Extra Space Storage (4/14/2021)

Hi Michelle, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Bridget. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 8, 2022

doneisha o.

Posted On Google

OVERALL RATING

Prompt and courteous service each time l visit.

Response from Extra Space Storage (4/9/2022)

Hi Doneisha!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (901) 372-0077 or stop by the facility!

March 14, 2022

millers c.

Posted On Google

OVERALL RATING

I was very pleased on my welcome an he was very nice to me

Response from Extra Space Storage (3/15/2022)

Hello, Millers. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (901) 372-0077.

February 11, 2022

Tamara I.

Posted On Google

OVERALL RATING

I had a great experience. Will was so helpful and professional. I will continue to work with this company.

Response from Extra Space Storage (2/11/2022)

Hi Tamara Invest N, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Will! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 17, 2022

S H.

Posted On Google

OVERALL RATING

Roger is great and i never have any issues with staff or safety and never worry about my belongings i highly recommend

Response from Extra Space Storage (1/17/2022)

S Hannah, Thank you for the awesome review! We are stoked to hear Roger was a great help. Thank you for trusting us with your valued items and for giving us the opportunity to work with you! As always, give us a call at 888-STORAGE if you need anything.

January 13, 2022

Stefeni K.

Posted On Google

OVERALL RATING

Setting up the account online and getting access to our unit was extremely easy…. Management called to make sure we didn’t need anything. Got to our unit and it was ready for us to move our items in. The only thing I’d suggest is to make it easier to roll the flatbed back into the building. I had a difficult time getting it back inside trying to get over the threshold when it was loaded and everything fell off.

Response from Extra Space Storage (1/14/2022)

Thank you for choosing Extra Space Storage, Stefeni! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

January 9, 2022

Kendall B.

Posted On Google

OVERALL RATING

Great customer service! The staff were attentive and very helpful, they worked hard to accommodate my needs. Very much appreciation!

Response from Extra Space Storage (1/10/2022)

Thank you for the review, Kendall! We pride ourselves on having an attentive, accommodating staff and are so happy they were able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

December 31, 2021

Tashara M.

Posted On Google

OVERALL RATING

Rodger is very friendly. Unit was clean. Fast service.

Response from Extra Space Storage (12/31/2021)

Thanks for the great review, Tashara! We're glad Rodger was very friendly. Please call us at (901) 372-0077 if you have any questions!

November 24, 2021

Brad Y.

Posted On Google

OVERALL RATING

Great Customer service

Response from Extra Space Storage (11/24/2021)

Hello, Brad. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (901) 372-0077.

November 20, 2021

Alicia B.

Posted On Google

OVERALL RATING

I had the best experience with extra space storage. They were really nice and helpful. I highly recommend them for your storage needs!

Response from Extra Space Storage (11/21/2021)

Hi Alicia, thanks so much for recommending us! We are thrilled to hear your experience was the best you had. We're glad our team was really nice and helpful. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 10, 2021

Mary R.

Posted On Google

OVERALL RATING

Well managed. Just glad to have my own stuff back.

Response from Extra Space Storage (11/10/2021)

Hi Mary!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (901) 372-0077 or stop by the facility!

October 30, 2021

Tara T.

Posted On Google

OVERALL RATING

EXCELLENT customer service with a touch of relatability! Highly recommend for your storage needs??????!

Response from Extra Space Storage (10/30/2021)

Thanks for the kind words, Tara! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (901) 372-0077 if you need anything.