John
September 9, 2026
When we were unloading the U-Haul of a can of paint was accidentally spilled and cleaned up the following day when he dried a little demand her measly said the first day that they would have to be charged for pressure walking and all this stuff is will give me a chance to clean up first and an accident I cleaned up the next day thought it was done over with that paperwork a month later saying they're collecting $450 because of the damage I caused I don't know why you guys automatically just go to our customers right off the bathroom concrete had a little bit of paint on it and it was cleaned up no harm no foul and if you guys automatically you know now it's going to questions you're getting ready to you know mess with my credit over $460 for something it's kind of not very professional and Petty also you guys only send out notifications of the rent going up by postcards for people hopefully don't get them and you can trick him into kind of scammers almost and it's really kind of sad that you're the biggest storage company in the country now and you treat an operate this way so this will probably be your demise as well because people are catching on there's a petition around right now signing for the manager here in Alvin another store to be gone because she is hateful hateful hateful and people I didn't even know that I met somewhere else area knew about her and it was like three different groups of people that didn't even know each other it's crazy so you do that with whatever you want you probably won't do anything because the way you guys operate is like you don't care about your customers you're just hurting people for their money A little scam thing you come up with about you have to have insurance about 98 million dollars last year from that so again I don't think you're operating on the up and up it's kind of trying to get over that's what's wrong with this country is Corporate greed and you guys are depending me of it so I would love for you to make it right but again like I said I'm being sued by you people for cleaning up a message with an accidentally so how is that treating customer fairly yes it's lost no money there's no nobody lost access to nothing they said you guys trying to Stick it to you're paying customers
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