Austin self storage at 11200 Ranch Rd 620

Such a wonderful place for storage - clean, convenient, and safe! Tomas was beyond kind and helpful. I will definitely come back if I need a storage unit in the future and 100% recommend anyone to come here!

Facility is clean customer service is great and has great rates

Such wonderful service!! Love love love the gentleman, Tomas, that runs this place!! The space is soooo clean and just the BEST storage place I’ve had. Would definitely recommend this place to anyone looking for a space!

Love this place! Tomas is so wonderful! Very very clean and easy to get to!! RENT A UNIT HERE!! You won’t regret it!

I'm glad stop by that storage cause I need extra space for my and my friend belongings. Very polite and kind Mr. Tomas helped us, explained and showed units. We are happy with his help and service. Thank you, Mr. Tomas. Elena, Sergey.

The guy who helped me was amazing. He was very nice and helpful. He deserves a raise he is the best person I've ever had help me here with my storage needs

Extra space storage has been a great helping community. As a customer who comes here on a regular, it’s always great to see familiar faces like Thomas’. Overall an excellent environment and employees.

Jeff was very pleasant and engaging. The entire facility was sparkling clean and fresh, unlike the u haul that was downs the street. It's 20 minutes from my home but I would gladly travel the distance for the piece of mind that Extra Space Storage affords me. Speaking of afford, yes, it was very affordable. Jeff upgraded me to a larger size at the online price for a minimal upcharge. Angela Dragotto

We have stored our merchandise for several years at this location. The service has always been excellent and the facilities clean. We would definely consider this location for our future needs!

Super friendly staff, Jeff stayed late to check me in and show me around. Competitive price, clean facility, 3 entrances, 4 dollies on-site and they are open from 6 to 10pm. What more can you ask for!

Although the price can be a little bit higher than local options, the Extra Space Storage is extremely well organized, safe, and clean. I feel so safe leaving my premium luxury vehicle in their garage system storages. Also the employee actually was the most kind service I received in a retail setting in my life. The employee stayed after closing to help me store my vehicle such as showing me how the locks work. Also, the employee gave me a car ride to become closer to the airport in his own car! For free too. I highly recommend this location.

Tomas the manager has wonderful customer service & follow through! I plan on being a customer for a long time.

I could not say one bad thing about this storage place. I love how secure and safe the location feels, the staff is super friendly and keeps the place immaculate. (Especially Tomas) A 5 Star experience all around!

Clean facilities. Come and go at will with no interaction with any staff. Elevators are access code controlled. Trollies/carts are available to borrow doe loading and unloading.

Very helpful. Miguel took the time to leave the office to show me where my unit was and show me how to use the code and key. Polite and helpful. Excellent customer service

Thomas was great and walked around the available units with us, great service and clean units.

Tomas is extremely helpful and quickly processed the unit so I could begin moving in that day. The best rate I could find online for climate control. However, waited in the lobby for a while due to poor technology. For some reason, the options provided (call or text) did not reach Tomas when he was working in the units even though he had the phone on his person. Beyond his control and Tomas made up for it with apologies, kindness and professionalism.

Clean, competitive pricing and professionally run, I think Extra Storage is the best of what you can find if you need storage and spaces in between move or project. Great service as always from Tomas on site, it makes things easier and better.

This an excellent place for all of your storage needs. Clean facility, easily accessible, and great management.

Thomas was a pretty cool guy, a little shady at first. Acted like he didn’t know about the online deal at first but when we showed him on our phone he was fully compliant with everything. Another thing is why did we have to put in a code for everything. For the elevator and to get in and out of the gates. Other than that I had a swell time and we’ll be back in the future to store my junk. Thank you Thomas have a splendid day ;)