Extra Space Storage facility on 3737 Frankford Rd - Dallas, TX
(116 REVIEWS)

Dallas self storage at 3737 Frankford Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1954

Directions

Intersections/Landmarks

Frankford Rd and President George Bush Tpke

Directions from the North

Drive south on Dallas North Tollway S. Take the exit for Frankford Rd. Merge onto Dallas Pkwy. Turn right onto Frankford Rd. Our facility will be on your right after Vail St.

Directions from the South

Drive north on Dallas North Tollway N. Take the exit for Frankford Rd. Merge onto Dallas Pkwy. Turn left onto Frankford Rd. Our facility will be on your right after Vail St.

Directions from the East

Drive west on President George Bush Tpke W. Take the exit for Midway Rd. Turn left onto Midway Rd. Turn right onto Frankford Rd. Our facility will be on your right.

Directions from the West

Drive east on President George Bush Tpke E. Take the exit for Frankford Rd. Turn right onto Frankford Rd. Our facility will be on your left.

Frequently Asked Questions at 3737 FRANKFORD RD

Are storage units climate controlled in Dallas, TX?

Can you store a car in self storage at 3737 Frankford Rd?

Do I need insurance to rent a storage unit in Dallas?

How far in advance do I need to reserve a storage unit?

What is the average height of a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 9, 2022

Natural V.

Posted On Google

OVERALL RATING

We were assisted by Tara. She was so helpful and friendly. She made sure we understood and read everything we needed to. She was honest about cost, climate control, and overall quality of the storage. We really appreciate it.

Response from Extra Space Storage (5/19/2022)

Thank you for the review, Natural! We pride ourselves on having a friendly, accommodating staff and are so happy Tara was able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.

May 7, 2022

Thomas O.

Posted On Google

OVERALL RATING

Great place. Highly recommend for anyone looking for great storage

Response from Extra Space Storage (5/19/2022)

Thank you for the kind remarks, Thomas! We're so happy to hear we have your recommendation! We are happy to help with any storage needs at 888-storage.

May 4, 2022

Melanie H.

Posted On Google

OVERALL RATING

easy fast and friendly service highly recommend

Response from Extra Space Storage (5/19/2022)

Thank you for the kind remarks, Melanie! We're so happy to hear we have your recommendation! Feel free to reach out at any time at 888-storage.

April 26, 2022

Arturo R.

Posted On Google

OVERALL RATING

Terra, Evan, and the rest of the team at Extraspace are always excited to help. I’d recommend this storage facility to anyone.

Response from Extra Space Storage (5/3/2022)

Thank you for the kind words, Arturo. We're glad Terra, Evan, and the team were able to help! Our team is here to serve you, so give us a call at (469) 445-2455 if you need any future assistance.

April 26, 2022

Javier R.

Posted On Google

OVERALL RATING

This place has something that I rarely see in every place I go, the crew. They are awesome! Not only help you through the process but also they make you feel you’re among friends. It’s always a relief to know that you can make your business and you can count on them to help you resolve any issues so you can have peace of mind at all times. Words can’t describe my appreciation but I’m sure I’ll never forget the excellent facilities and the kind help I’ve got.

Response from Extra Space Storage (5/4/2022)

Thank you for the kind words, Javier. We're glad our team helps you through the process but also they make you feel you’re among friends. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

April 24, 2022

jasmine s.

Posted On Google

OVERALL RATING

They were fast and efficient. They helped me out with all of my needs in a timely fashion.

Response from Extra Space Storage (3/22/2022)

Hi Jasmine!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (469) 445-2455 or stop by the facility!

April 19, 2022

Tavarus T.

Posted On Google

OVERALL RATING

Best place to keep your valuables wether it’s personal or business, big or small they can accommodate. They help me with my business needs and and I have a piece of mind knowing my things are secure. The facility is always clean and it is a peaceful environment. Not to mention, the staff is always helpful and friendly especially Tara.

Response from Extra Space Storage (5/4/2022)

Thanks for sharing your positive experience, Tavarus. We're committed to being your go-to stop for all your local storage needs! Providing renters with clean and secure facilities is our top priority. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

April 18, 2022

pegaso784

Posted On Google

OVERALL RATING

the person who attended me is very kind and gentle and helped me to show me the space I needed. quickly. thanks tara for your help.

Response from Extra Space Storage (5/3/2022)

Thank you for the kind words, Pegaso784. We're glad Tara was able to help! Our team is here to serve you, so give us a call at (469) 445-2455 if you need any future assistance.

April 3, 2022

Lyndon G.

Posted On Google

OVERALL RATING

This was the best experience I’ve ever had with a storage unit. The staff was so friendly, informative, and they made the moving in and moving out process so easy! The facility is very clean and they were quick to fix the gate when it was broken. This location of Extra Space Storage is extraordinary, and I’d recommend it to anyone!

April 2, 2022

Chartina

Posted On Google

OVERALL RATING

I have had absolutely the best experience my storage was taking over by Extra space storage. Their communication through the process was top tier. I would recommend their services to everyone!!

Response from Extra Space Storage (4/2/2022)

Hey Chartina, Thank you for your kind review! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. We are here to help! Please give us a call at 888-storage if anything comes up!

April 1, 2022

Regina R.

Posted On Google

OVERALL RATING

So Tara is totally awesome! She went over and beyond to ensure i was getting what i needed! Great customer service! Hip hip horray to her! I appreciate you.

Response from Extra Space Storage (4/1/2022)

Thank you for the kind words, Regina. We're glad Tara went over and beyond to ensure you were getting what you needed! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 30, 2022

Connie M.

Posted On Google

OVERALL RATING

Thank You! Tara for your Very Professional and Friendly and Awesome Sauce Help, that I received on Monday March 28th 2022. Thank You So Very Much!! Sincerely Connie Medina

Response from Extra Space Storage (3/30/2022)

Hi Connie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Tara! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 29, 2022

J. K.

Posted On Google

OVERALL RATING

Rodney and his team do an amazing job! I’ve had my storage there for years, and today was exceptionally good!

Response from Extra Space Storage (3/29/2022)

Hello, J. Thank you for the review. We're so glad Rodney could meet your storage needs. Please stop by the office if you need anything!

March 29, 2022

Bekki J.

Posted On Google

OVERALL RATING

I can’t say enough good things about Tara at the Carrollton location on Frankford. She went over and above to help me work through an urgent involving my rental unit. Two thumbs way up her!! ????????

Response from Extra Space Storage (5/20/2019)

Thank you very much for the insightful review, Bekki. We're glad that our teammates were helpful and friendly!

March 24, 2022

Mary R.

Posted On Google

OVERALL RATING

Friendly, professional staff.

Response from Extra Space Storage (3/24/2022)

Thank you for the great review, Mary. We're glad our team was professional and friendly! Our team is here to serve you, so give us a call at (469) 445-2455 if you need any future assistance.

March 18, 2022

Yolanda W.

Posted On Google

OVERALL RATING

3.18.22 I once again like to thank extra space my experience just keep getting better Tara is amazing and so helpful she made my switching storage hassle free. She is also very pleasant to talk to.. Thank you Extra Space for going the Extra Mile.. Here is a Extra Star!! I would like to thank the extra space team the location on frankford rd. Tommy was very helpful and polite. The facility is very clean . I was please with the customer service!!! Thank you Tommy

Response from Extra Space Storage (2/12/2022)

Thanks for the great review, Yolanda! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Tommy reflects that! Please call us at (469) 445-2455 if you have any questions!

March 14, 2022

Jonathan G.

Posted On Google

OVERALL RATING

The team was very cordial, with good energy and an alertness to help. Mr. Evans was particularly helpful in finalizing our lease and explaining to us all we needed to know so that we can be better equipped and ready to go. Definitely 10/10 would recommend storing your personal, important, or priceless items with such a trusted company.

Response from Extra Space Storage (3/15/2022)

Thank you for the kind words, Jonathan. We're glad Mr. Evans was able to help! We really appreciate the recommendation as well as the 5-star review! Our team is here to serve you, so give us a call at (469) 445-2455 if you need any future assistance.

March 10, 2022

Meka C.

Posted On Google

OVERALL RATING

Great storage facility!!

Response from Extra Space Storage (3/15/2022)

Hi Meka!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (469) 445-2455 or stop by the facility!

March 5, 2022

candis w.

Posted On Google

OVERALL RATING

Had an awesome experience with Evan today and he was very knowledgeable. Tami is also a gem. I'd suggest this location for stellar customer service!

Response from Extra Space Storage (3/5/2022)

Hi Candis, Thank you for your excellent rating! We are glad Evan was awesome to work with and very knowledgeable. It's great to know Tami was a gem as well. We love having you as a customer! Give us a call at 888-storage if you need anything.

March 5, 2022

Jalen S.

Posted On Google

OVERALL RATING

Came in at 10:30am was immediately met with friendly and customer oriented service by a gentleman named Evan. He was super down to earth and transparent and helped us get a storage unit, along with his manager Teramy who was amazingly helpful. The process to get the unit was easier than anywhere else in our area, and the employees of extraspace are superb in taking care of their customers to make a painless experience.

Response from Extra Space Storage (3/6/2022)

Hi Jalen, thank you for your review. We're glad Evan was super down-to-earth, transparent, and helped you get a storage unit. We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.