Extra Space Storage facility on 5525 N Mesa St - El Paso, TX
(449 REVIEWS)

El Paso self storage at 5525 N Mesa St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8789

Directions

Intersections/Landmarks

N Mesa St and N Festival Dr

Directions from the North

Drive south on I-10 E. Take Exit 11. Merge onto S Desert Blvd. Turn left onto N Mesa St. Our facility will be on your right after S Mesa Hills Dr.

Directions from the South

Drive north on I-10 W. Take Exit 16. Merge onto Executive Center Blvd. Turn left onto N Mesa St. Our facility will be on your left after N Festival Dr.

Directions from the East

Drive northwest on N Mesa St. Pass Executive Center Blvd and continue northwest. Our facility will be on your left after N Festival Dr.

Directions from the West

Drive southeast on? N Mesa St. Pass Sunland Park Dr and continue southeast. Our facility will be on your right after S Mesa Hills Dr.

Frequently Asked Questions at 5525 N Mesa St

Does 5525 N Mesa St offer short term self storage options?

What pest control and cleanliness measures are taken at 5525 N Mesa St?

Can you run a business out of a storage unit at 5525 N Mesa St?

Can I use a storage unit as a gym at 5525 N Mesa St?

How tall are self storage units at 5525 N Mesa St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

LeeAnn W.

Posted On Google

OVERALL RATING

Quick and easy set up, did everything over the phone, was lucky to have same day move in. Easy to track payments online with the account. Never had any issues with parking or tampering with locks. Very safe, always see employees making golf cart runs to secure everything. Would consider using again if ever needed.

Response from Extra Space Storage (6/29/2022)

Thank you for the excellent rating, Leeann! We're happy we were able to provide a smooth rental experience. Security is our top priority and we appreciate that you have trusted us with your belongings! As always, give us a call at 888-storage if you need anything.

June 23, 2022

Jaymz R.

Posted On Google

OVERALL RATING

I called and talked with Hector who made a reservation at the nearest location. Thirty minutes later I rented a storage unit with first month free. Super value and service.

Response from Extra Space Storage (6/23/2022)

Wow, thanks for the great review Jaymz! We are so glad you had a positive experience with Hector. If you ever need any help feel free to stop by or call us at (915) 799-0111.

April 13, 2022

Adriana S.

Posted On Google

OVERALL RATING

Carlos fue súper amable, me apoyo en el proceso de renta conforme mis necesidades

Response from Extra Space Storage (4/14/2022)

Nos alegra saber que Carlos fue servicial y amable, Adriana. Gracias por ser nuestro cliente y dejar una excelente reseña. Si hay algo que podamos hacer por usted, háganoslo saber en 888-storage.

April 12, 2022

Marcus T.

Posted On Google

OVERALL RATING

I want the gates to be open 24/7 but they are not. Other than that, great place.

Response from Extra Space Storage (4/13/2022)

Thanks for the awesome review, Marcus! We appreciate your feedback on our access hours. Don't hesitate to stop by the office or contact us at (915) 799-0111 if you need anything.

April 8, 2022

Emily F.

Posted On Google

OVERALL RATING

It is a nice place, a little pricey but you know your stuff is safe here. Cameras are everywhere, the manager is on the property constantly. The price is worth the security you get. The manager at this property is very nice, informative and professional. I would recommend this facility to friends and family

Response from Extra Space Storage (4/8/2022)

Hi Emily, Thank you for taking the time to leave your review! We pride ourselves on having a nice, informative, and professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Give us a call at 888-storage or stop by the office if you need anything!

April 1, 2022

Connie V.

Posted On Google

OVERALL RATING

Es un Estorach muy limpio y muy seguro. Principalmente la amabilidad del personal muy contenta con su buen servicio. Gracias

Response from Extra Space Storage (4/1/2022)

Gracias por elegir a Extra Space Storage, Connie. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (915) 799-0111 , si tiene cualquier pregunta!

March 15, 2022

Angelica N.

Posted On Google

OVERALL RATING

Great facility and very clean! The only thing I don't like is the increase in rent every year. I can understand a little increase but last year I was paying $120, now it went up $200. When you call to see if they can work with you to decrease a portion of the rent there response is, "there's nothing we can do to help" . With everyday expenses increasing, I now need to find another storage place with lower rent to protect my belongings. Not a satisfied customer ??

Response from Extra Space Storage (3/15/2022)

Thanks for the feedback, Angelica. We're sorry to hear you are unhappy with your rate. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-786-7243?

February 4, 2022

Glenda R.

Posted On Google

OVERALL RATING

Wow Vivian was amazing ?? great customer service....love her..good job extra space storage.

Response from Extra Space Storage (12/20/2021)

Hi Glenda, thank you for leaving us an excellent rating! We are stoked to hear Vivian has been a pleasure to work with. Please give us a call at 888-storage if anything comes up!

February 1, 2022

Vinnie K.

Posted On Google

OVERALL RATING

Super helpful!

Response from Extra Space Storage (2/1/2022)

Hi Vinnie!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (915) 799-0111 or stop by the facility!

January 17, 2022

Joe R.

Posted On Google

OVERALL RATING

Ashley was very nice and helpful. Property is very clean never had a problem

Response from Extra Space Storage (1/17/2022)

Hi Joe, thank you for your review. We're glad Ashley was very nice and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 8, 2022

Alex Z.

Posted On Google

OVERALL RATING

Ashley was very helpful and knowledgeable! She helped me find exactly what I was looking for. Best place to rent a storage unit!

Response from Extra Space Storage (1/8/2022)

Hi Alex, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ashley! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 3, 2022

Daniel Y.

Posted On Google

OVERALL RATING

Great service from Jessica! Getting my new storage unit was fast and easy thanks to her.

Response from Extra Space Storage (1/6/2022)

Thanks for the positive review, Daniel! We are glad you had a great experience with Jessica. Please stop by the office or reach out to us at 888-storage if you have any questions!

December 23, 2021

Bonnie T.

Posted On Google

OVERALL RATING

Storage space is clean and convenient.

Response from Extra Space Storage (12/27/2021)

Hi Bonnie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

December 23, 2021

Frank R.

Posted On Google

OVERALL RATING

Very professional and polite employees along with one of the cleanest facilities around.

Response from Extra Space Storage (12/27/2021)

Hi Frank, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

December 23, 2021

Elizabeth K.

Posted On Google

OVERALL RATING

Always very friendly and easy to reach,never had a problem w my unit and been there for almost 3 yrs,definitely recommend

Response from Extra Space Storage (12/27/2021)

Thanks for being a loyal customer, Elizabeth! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (915) 799-0111 if you need anything.

December 23, 2021

Matchbooks

Posted On Google

OVERALL RATING

Never had any problems with the service or unit and both the opening and closing process for the unit were simple and concise.

Response from Extra Space Storage (12/23/2021)

Thank you for the excellent rating, Matchbooks! We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out if you need anything at 888-STORAGE.

December 23, 2021

K H.

Posted On Google

OVERALL RATING

I have been using this place for some time and love it

Response from Extra Space Storage (12/27/2021)

Hi K! Thank you so much for being a loyal customer. If you ever need anything don't hesitate to give us a call at (915) 799-0111 or stop by the facility!

December 23, 2021

Fannie B.

Posted On Google

OVERALL RATING

Vivian was super. I explained what I needed due to a change in my circumstances and she came up with a solution that worked but that was a great help financially. As I told her she was a blessing to me today. Thanks Vivian.

Response from Extra Space Storage (12/28/2021)

Thanks for the awesome review, Fannie! We work hard to meet the expectations of our customers, and we're happy to hear Vivian hit the mark for you! If there is anything we can do for you, please let us know at 888-storage.

December 22, 2021

Debbi G.

Posted On Google

OVERALL RATING

My experience with Extra Space Storage has been professional and convenient. From the clean and secure facility to the exemplary customer service, this business has everything to meet the clients’ needs. Jessica has gone above and beyond her work responsibilities to accommodate me. She is an excellent employee with the best customer service skills! I’ve worked in customer service myself and dealing with the public can be no easy task. Your company is blessed to have her as one of your employees representing you. In my opinion, she deserves a raise because she’s earned it. Happy holidays, Debbi Gonzalez.

Response from Extra Space Storage (9/18/2021)

Debbi, we are so happy you had a 5-star experience with Extra Space. Thank you for taking the time to leave us such a nice rating.

December 22, 2021

Lupe V.

Posted On Google

OVERALL RATING

Great Experience! Fast, cheap and super friendly.

Response from Extra Space Storage (12/22/2021)

Hi Lupe, thanks so much for your review! We are thrilled to hear your experience was great. We're glad our team was super friendly. Don’t hesitate to reach out if you need anything at 888-STORAGE.