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Extra Space Storage facility on 7879 Katy Fwy - Houston, TX
(482 REVIEWS)

Houston self storage at 7879 Katy Fwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8378

Directions

Intersections/Landmarks

I-10 and Antoine Dr

Directions from the North

Drive south on I-610 W. Take Exit 11. Merge onto I-10 W. Take Exit 761B. Merge onto Interstate 10 Frontage Rd W. Turn left onto Interstate 10 Frontage Rd W. Our facility will be on your right.

Directions from the South

Drive north on I-610 N. Take Exit 11. Merge onto I-10 W. Take Exit 761B. Merge onto Interstate 10 Frontage Rd W. Turn left onto Interstate 10 Frontage Rd W. Our facility will be on your right.

Directions from the East

Drive west on I-10 W. Take Exit 761B. Merge onto Interstate 10 Frontage Rd W. Turn left onto Interstate 10 Frontage Rd W. Our facility will be on your right.

Directions from the West

Drive east on I-10 E. Take Exit 761. Merge onto Interstate 10 Frontage Rd E. Our facility will be on your right after Antoine Dr.

Frequently Asked Questions at 7879 Katy Fwy

Do I need insurance to rent a storage unit at 7879 Katy Fwy?

Can you store a car in self storage at 7879 Katy Fwy?

How far in advance do I need to reserve a storage unit at 7879 Katy Fwy?

How much will a 5x10 storage unit hold at 7879 Katy Fwy?

Where can I buy moving boxes at 7879 Katy Fwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Amy L.

Posted On Google

OVERALL RATING

Great customer service and very helpful. Highly recommend.

Response from Extra Space Storage (6/28/2022)

Thank you for the kind words, Amy. It's great to hear our team was able to provide you with the customer service you deserve! Our team is here to serve you, so give us a call at (713) 683-7979 if you need any future assistance.

June 14, 2022

Cheryl M.

Posted On Google

OVERALL RATING

The unit is at a great price and I received excellent customer service! The prices change after the initial agreement, so be aware.

Response from Extra Space Storage (1/19/2020)

Hi Cheryl. Thanks for taking the time to provide your feedback! We are so glad our team provided excellent customer service. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.

June 12, 2022

James S.

Posted On Google

OVERALL RATING

Gina helped me open an account and get a space, and she was terrific. She was totally competent, clearly explaining everything and making it quick. But she was so enjoyable that I was happy to spend some time chatting and sharing stories. She is a great “face” for the company.

Response from Extra Space Storage (6/12/2022)

Thank you for the kind words, James. We're glad Gina was able to help! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at (713) 683-7979 if you need any future assistance.

June 7, 2022

Neha S.

Posted On Google

OVERALL RATING

I am so pleased having my stuff stored here for 2 years at this Extra Space from 2020 to 2022. From reserving my unit back then, to visiting in between, and then finally moving out a few days ago into a new apartment every process was great. Working with Victor was a pleasure. Great communication from the office, ease of payment, great facility with security, elevators, ac units, carts for use. ????

Response from Extra Space Storage (6/7/2022)

Thank you, Neha, for the great rating! It's wonderful to hear you had a positive experience with us and that Victor was a pleasure to work with. We are glad you found our property easy to access, well-equipped, and secure. Thank you for your kind words. We want you to know that we are here to assist you with any further storage needs! Give us a call at (713) 683-7979 if anything comes up!

May 10, 2022

Michael L.

Posted On Google

OVERALL RATING

Gina & Keith were extremely knowledgeable and professional throughout the renal process. They shared with us the amount of upkeep they’ve completed recently and truly take pride in the property. Highly recommend them to others.

Response from Extra Space Storage (5/10/2022)

Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Gina and Keith! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 10, 2022

Laura H.

Posted On Google

OVERALL RATING

We have 2 units and they've been broken into 3 times between the two. The gate was wide open the last time I went to check on my units.

Response from Extra Space Storage (5/11/2022)

Hi Laura, We consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (713) 683-7979?

April 1, 2022

Lauren T.

Posted On Google

OVERALL RATING

10/10 recommend! Gina was so helpful and able to get me the storage space I needed, at a great cost. Thanks!!!

Response from Extra Space Storage (4/1/2022)

Thank you for the kind words, Lauren. We're glad Gina was able to help! Our team is here to serve you, so give us a call at (713) 683-7979 if you need any future assistance.

February 21, 2022

Elliot S.

Posted On Google

OVERALL RATING

Employees are attentive and present. Our space is easily accessible

Response from Extra Space Storage (2/21/2022)

Hi Elliot, Thank you for the amazing review. We are happy to hear our team has been attentive and present. We love hearing you are enjoying your experience with us. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

January 31, 2022

Ray S.

Posted On Google

OVERALL RATING

Keith took good care of us and made renting our second unit easy. He is a great ambassador for the business!

Response from Extra Space Storage (1/31/2022)

Hi Ray, Thank you for the great review. We are happy to hear Keith was able to take care of your storage needs. We also think he is a great asset to our company. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

January 28, 2022

Spencer S.

Posted On Google

OVERALL RATING

I was helped by my man Keith. Very helpful, attentive and answered all of my questions thoroughly. Premises are clean, nice and safe. Highly recommend.

Response from Extra Space Storage (1/23/2022)

Hi Spencer, Thank you for the awesome review! We are glad to hear Keith was helpful, attentive, and great at maintaining the cleanliness of our property. Please give us a call at 888-storage if anything comes up!

January 24, 2022

H K.

Posted On Google

OVERALL RATING

A very clean and organized facility! Gina was very nice and helpful with all of our questions and concerns. She made the process very easy and stress-free!

Response from Extra Space Storage (1/24/2022)

Thank you, H! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! We're glad Gina was very nice, helpful with all of your questions and concerns, and made the process very easy and stress-free! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 19, 2022

Noemi A.

Posted On Google

OVERALL RATING

Awesome service! Clean and well organized !

Response from Extra Space Storage (1/20/2022)

Hi Noemi, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 14, 2022

Lindsay S.

Posted On Google

OVERALL RATING

Extra Space storage is top notch. From signing paperwork to rent out a 10x10 space with the ladies at the front to the ease of the freight elevator and large parking area ensuring you are able to unload and take things to your respective storage space, Extra Space had it all. We were able to move store our things within minutes after we signed the paperwork (we did set up a reservation a week in advance to ensure there would be a vacant space large enough to accommodate us). The hallways were clean and free of debris, and garage doors and walls were in good shape. They had multiple roller carts on each level for ease of transport in case you didn’t have a dolly. We felt our things in storage were safe with multiple checkpoints ensuring user only got off at their designated floor. We discontinued services because we had purchased a larger home and no longer needed a storage space - Keith was all too kind during the process that only took a few minutes! We definitely will come back here if we need more storage space in the future and have already recommended them to our friends and acquaintances.

Response from Extra Space Storage (1/14/2022)

Thank you for the 5-star rating Lindsay! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.

December 4, 2021

Jennifer F.

Posted On Google

OVERALL RATING

Great experience with Keith. Super helpful and thorough. Explained all pricing, options, insurance and paperwork. Would definitely recommend!

Response from Extra Space Storage (12/4/2021)

Hi Jennifer, thanks so much for recommending us! We are thrilled to hear your experience was great. We're glad Keith is super helpful, thorough, and explained all pricing, options, insurance, and paperwork. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

December 2, 2021

Daniel S.

Posted On Google

OVERALL RATING

The whole compound is very organized and clean. Keith had excellent customer service and very knowledgeable with the business. I recommend this place to everyone!

Response from Extra Space Storage (12/2/2021)

Thank you for recommending us, Daniel Salazar! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! We're glad Keith had excellent customer service and was very knowledgeable about the business. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 23, 2021

Australia 2.

Posted On Google

OVERALL RATING

Keith was super helpful! Well informed. I was in and out in a flash.

Response from Extra Space Storage (11/24/2021)

Hi Australia, thank you for your review. We're glad Keith was able to help! Stop by our office if you need assistance or have any questions.

November 17, 2021

Edana K.

Posted On Google

OVERALL RATING

Had an amazing experience working with Keith. I was under a tight deadline to get my storage unit squared away due to travel and Keith was so helpful working with me over the phone to do all initial account setup. I was then able to electronically sign the documents and the next day when I came to move my things in I was greeted with a warm welcome and a tour of how to get to my unit by Keith. The storage facility is located in a great area, brand new facilities, the staff are professional, and I felt secure going forward doing business with this location. Keith made the entire process seamless from start to finish. I highly recommend anyone looking for a storage facility in the Houston area to come to this branch.

Response from Extra Space Storage (11/17/2021)

Hi Edana, thanks so much for your review! We are thrilled to hear your experience was amazing. We're glad Keith was so helpful working with you over the phone to do all initial account setup, greeted with a warm welcome, and a tour of how to get to your unit. Security is our top priority and we appreciate that you have trusted us with your belongings! Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 4, 2021

Halley J.

Posted On Google

OVERALL RATING

Keith was great in helping me transfer my rental and gave me a detailed walkthrough of the facility.

Response from Extra Space Storage (11/5/2021)

Hello, Halley. Thank you for the review. We're so glad Keith could meet your storage needs. Please stop by the office if you need anything!

October 23, 2021

Tamiko T.

Posted On Google

OVERALL RATING

The facility was well kept and well lit. We had many questions. Our agent Keith was smiling, pleasant and very helpful throughout the entire onboarding experience.

Response from Extra Space Storage (10/23/2021)

Thank you, Tamiko! We're glad Keith was pleasant and helpful. We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!?

October 13, 2021

Lauren A.

Posted On Google

OVERALL RATING

Amazing customer service. They made the whole process very easy for me.

Response from Extra Space Storage (10/13/2021)

Thank you for the kind words, Lauren! We're committed to providing excellent customer service. We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-STORAGE if you need anything!