San Antonio self storage at 12211 N IH 35

Extra Space Storage
12211 N IH 35San Antonio, TX 78233

Read 293 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on N IH 35 just west of Judson Rd, Extra Space Storage serves San Antonio residents near Monterrey Village, Randolph Hills, Live Oak, and El Dorado. Locals will recognize our facility next to Sam's Club and Legend Mazda on I-35 Frontage Rd.

Close to Randolph Air Force Base

Since Extra Space Storage is about 7.9 miles from Randolph Air Force Base, we're an accessible storage solution for military and base personnel who need storage units while moving or deployed.

A Versatile Storage Facility in San Antonio, TX

With a wide selection of storage units and amenities like climate-controlled storage, Extra Space Storage on N IH 35 is your ideal self storage partner in San Antonio!

Storage Unit Sizes & Access Types

Storage units at our San Antonio storage facility range in size from 25 square feet to 300 square feet. For your convenience, we offer units with indoor access, first-floor access, elevator access, and climate control.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Advanced Security Features

With electronic gate access, an on-site manager, and video surveillance, you can rest assured that your belongings are safe at our N IH 35 storage facility.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol

Exceptional Customer Service

When you rent with Extra Space Storage, you can expect nothing but the best. We're dedicated to providing an excellent experience, which is why our friendly, professional staff is always available to help and our facility is well-maintained and secure. Contact us today to reserve your storage unit in San Antonio!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8766

Recent Customer Reviews About This Facility

20 of 293 reviews

May 4, 2021

Tony N.

Posted On Google

OVERALL RATING

Came out to extra space storage today, Troy provided great services and knowledge about the space. Thanks troy!!

Response from Extra Space Storage (5/6/2021)

We appreciate the review, Tony! We're so thrilled you have had a positive experience with Troy. Let us know if we can?do anything else to help at 888-storage.

May 4, 2021

More t.

Posted On Google

OVERALL RATING

I have used this space several times within the last 3 years. It is ALWAYS clean and I have never seen a piece of trash lying anywhere. The employees are always helpful and their customer service is 10/10.

Response from Extra Space Storage (5/7/2021)

Hi More Than Eye, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

April 21, 2021

Nicolette G.

Posted On Google

OVERALL RATING

Troy deserves a raise

Response from Extra Space Storage (4/24/2021)

We agree that Troy is fantastic! Thanks for leaving a note to let them know you appreciate them, Nicolette! Stop by our office if you need assistance or have any questions.

April 17, 2021

Read L.

Posted On Google

OVERALL RATING

Troy was very helpful in making sure I got set up quickly. Couldn't have been easier.

Response from Extra Space Storage (4/22/2021)

Hi Read, thank you for your review. We're glad Troy was very helpful in making sure you got set up quickly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

March 29, 2021

Julie M.

Posted On Google

OVERALL RATING

My husband & I were in need of a convenient, budget conscious storage facility. The guys at Extra Space Storage were friendly & helpful. They also allowed us to enter the property after hours, to accommodate our busy schedules. I highly recommend this place!

Response from Extra Space Storage (4/3/2021)

Thanks Julie! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a friendly, helpful, and accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 23, 2021

D B.

Posted On Google

OVERALL RATING

Very clean and secure indoor storage that is climate controlled

Response from Extra Space Storage (3/29/2021)

Thanks for the positive review, D! We work hard to keep our facilities safe and clean for our customers. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 20, 2021

Nikki M.

Posted On Google

OVERALL RATING

They were so nice & so informative!

Response from Extra Space Storage (3/25/2021)

Wow, thanks for the great review Nikki! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (210) 672-2636.

March 1, 2021

Louise P.

Posted On Google

OVERALL RATING

I want to say THANKYOU to Mr Troy Telenko and Mr Joe for all their help and showing me this WONDERFUL ,CLEAN, VERY FRIENDLY EXTRASPACE STORAGE FACILITY and he was so HELPFUL & Explaining everything and made it so easy to want to be here forever. I recommend everyone that you would be so HAPPY knowing about what Mr Joe & Troy Tekenko His customer service is SO 10 STAR +. THANKYOU FOR ALL YOUR HELP. I rented from another company location 5 years ago and it was nothing like EXTRASPACE STORAGE. I wished I rented from EXTRASPACE STORAGE then Because I would've never lost all my furniture been destroyed. I am loading my STORAGE WITH A BIG SMILE KNOWING MY PROPERTY IS GOING TO BE SO MUCH SAFER. THANKYOU AGAIN MR TROY TELENKO & MR JOE LAST WEEK I RENTED ANOTHER TEMPORARILY FROM MR JOE AND HE MADE IT SO EASY AND FADT SERVICE. VERY PLEASANT AND HELPFUL..THANKYOU AGAIN LOUISE

Response from Extra Space Storage (11/4/2019)

Hi Louise, we're glad Troy was able to help and showed you the facility. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!

February 28, 2021

Angel r.

Posted On Google

OVERALL RATING

Troy was amazing when renting this unit

Response from Extra Space Storage (3/8/2019)

Thank you for the kind words, Angela. We're glad Troy was able to help! Our team is here to serve you, so give us a call at (210) 672-2636 if you need any future assistance.

February 24, 2021

Rosie J.

Posted On Google

OVERALL RATING

From the beginning it wasa great experience. The customer service was great and friendly. Didn't need to go look elsewhere!

Response from Extra Space Storage (3/1/2021)

Thank you for taking the time to leave a positive rating, Rosie Jesus. Don't hesitate to reach out to us at 888-storage if you need anything! Our team is happy to help!

February 23, 2021

Laura H.

Posted On Google

OVERALL RATING

Stop looking around....This is the place to be! From the friendly and professional rep, this was a great experience when calling. We received a call from the manager and once we went to set up to sign paperwork, they were awesome in accommodating our needs. This location is clean and well kept. The added keypad security at the location and cameras are a great relief. The manager was professional and VERY helpful. Rent here and you won’t be disappointed.

Response from Extra Space Storage (2/28/2021)

Thank you for the review, Laura! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 21, 2021

Jesus J.

Posted On Google

OVERALL RATING

Great customer service

Response from Extra Space Storage (2/22/2021)

Thank you for the kind words, Jesus J.! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

February 20, 2021

Xochiquetzal A.

Posted On Google

OVERALL RATING

Awesome customer service and easy process!

Response from Extra Space Storage (2/26/2021)

Thank you for taking the time to leave a positive rating, Xochiquetzal Angel! Your feedback means a lot to our team. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 10, 2021

gore f.

Posted On Google

OVERALL RATING

I didn’t think I could be so excited about a storage facility! It’s clean, well-lit and meticulously maintained. On top of that, Troy is the friendliest, most helpful person ever. He made the signup process quick, painless and even had a lock waiting for us in our new unit. I highly recommend Extra Space Storage.

Response from Extra Space Storage (2/10/2021)

Thank you, Gore! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! We're glad Troy was friendly and helpful with your storage needs. Call us at (801) 966-9959 if you have any questions or need assistance with your rental!

February 10, 2021

Paul S.

Posted On Google

OVERALL RATING

I love it very clean air conditioned or heated depending on the weather of course. No bugs no rats or other critters using your unit as a personal food cabinet or bathroom. I have a bigger unit with nothing in it just in case I need it again its there for me. The office staff is pleasant and there is always room in the dumpster for things you dont want anymore. Ive had some bad experiences in the past with other facilities ill never rent a unit from any place else.

Response from Extra Space Storage (2/21/2021)

Hi Paul, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team was pleasant. Don’t hesitate to reach out at 888-STORAGE if you need anything.

February 3, 2021

Mo G.

Posted On Google

OVERALL RATING

Hands down the cleanest storage facility I have ever seen. Hands down the most friendly and professional staff I have ever dealt with by phone, email, and in-person. I’ve used a dozen storage facilities in the last 25 years due to military and professional moves and Troy and Joe made this a great experience. Great use of technology to manage my account too. Cannot recommend enough!

Response from Extra Space Storage (2/3/2021)

Hi Mo, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We're glad Troy and Joe made this a great experience. Thanks for recommending Extra Space Storage! Stop by the office if you need anything.

February 1, 2021

Jonathan C.

Posted On Google

OVERALL RATING

I reserved a unit online and got a call from Troy the manager there. He was really nice and answered every question I had. I went ahead and rented the unit over the phone at tge online rate. One question I had was about the unit, "if there is an open area at the top of the unit, does it have bars to stop theft?" The answer I got was yes. It only took a few minutes to set up everything to rent the unit.

Response from Extra Space Storage (2/15/2021)

Thank you, Jonathan! It's wonderful to hear you had a positive experience with Troy and want you to know that we are here to assist you with any further storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (210) 672-2636 if anything comes up!

January 27, 2021

Rudy R.

Posted On Google

OVERALL RATING

Great customer service from Joe and Troy there at Extra Space Storage. The hours of operations are very convenient. The units and property are very well maintained. Keep up the great work!!

Response from Extra Space Storage (1/28/2021)

Thanks, Rudy! We're committed to providing excellent customer service. We're glad Joe and Troy provided great customer service. Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 25, 2021

Kathleen C.

Posted On Google

OVERALL RATING

Joe the representative with Extra Storage was very professional and polite. Answered all my questions and concerns. Excellent customer service and helpful. Thank you!

Response from Extra Space Storage (1/27/2021)

Hi Kathleen, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that Joe answered all your questions and concerns. We're committed to providing excellent customer service. Stop by the office if you need anything.

January 11, 2021

Cassandra W.

Posted On Google

OVERALL RATING

This is my first time renting a storage unit and I was specifically looking for climate control. I was allowed to go in to get an eye-ball look at the actual size unit that I had reserved under no obligation. However, since Troy and Joe made the experience really easy, I am happy with my decision.

Response from Extra Space Storage (1/12/2021)

Thank you for the review, Cassandra! We pride ourselves on having a friendly, accommodating staff and are so happy Troy and Joe were able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

Frequently Asked Questions

Are storage units climate controlled near Live Oak?

What pest control and cleanliness measures are taken in Live Oak?

Are there restrictions on what I can put in a storage unit in Live Oak?

What size storage unit do I need for a 3 bedroom apartment/home in Live Oak?

What size padlock should I use for storage unit in Live Oak?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

I-35 Frontage Rd and Judson Rd

Directions from the North

Drive south on TX-1604 Loop E. Take the exit for San Antonio. Merge onto I-35 S. Take Exit 170. Merge onto I-35 Frontage Rd. Our facility will be on your right.

Directions from the South

Drive north on TX-1604 Loop E. Take the exit for San Antonio. Merge onto I-35 S. Take Exit 170. Merge onto I-35 Frontage Rd. Our facility will be on your right.

Directions from the East

Drive southwest on I-35 S. Take Exit 170. Merge onto I-35 Frontage Rd. Our facility will be on your right.

Directions from the West

Drive northeast on I-35 N. Take Exit 170A. Merge onto I-35 Frontage Rd. Turn left onto Judson Rd. Turn left onto I-35 Frontage Rd. Our facility will be on your right.