San Antonio self storage at 12211 N IH 35

Extra Space Storage facility on 12211 N IH 35 - San Antonio, TX
Extra Space Storage
12211 N IH 35San Antonio, TX 78233

Read 305 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on N IH 35 just west of Judson Rd, Extra Space Storage serves San Antonio residents near Monterrey Village, Randolph Hills, Live Oak, and El Dorado. Locals will recognize our facility next to Sam's Club and Legend Mazda on I-35 Frontage Rd.

Close to Randolph Air Force Base

Since Extra Space Storage is about 7.9 miles from Randolph Air Force Base, we're an accessible storage solution for military and base personnel who need storage units while moving or deployed.

A Versatile Storage Facility in San Antonio, TX

With a wide selection of storage units and amenities like climate-controlled storage, Extra Space Storage on N IH 35 is your ideal self storage partner in San Antonio!

Storage Unit Sizes & Access Types

Storage units at our San Antonio storage facility range in size from 25 square feet to 300 square feet. For your convenience, we offer units with indoor access, first-floor access, elevator access, and climate control.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Advanced Security Features

With electronic gate access, an on-site manager, and video surveillance, you can rest assured that your belongings are safe at our N IH 35 storage facility.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol

Exceptional Customer Service

When you rent with Extra Space Storage, you can expect nothing but the best. We're dedicated to providing an excellent experience, which is why our friendly, professional staff is always available to help and our facility is well-maintained and secure. Contact us today to reserve your storage unit in San Antonio!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8766

Recent Customer Reviews About This Facility

July 14, 2021

char k.

Posted On Google

OVERALL RATING

Always clean environment. Currently only one side works, but that's not their fault and they are working to get it fixed. I have 3 units with them and always very friendly when I have a question.

Response from Extra Space Storage (7/14/2021)

Hi Char, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

July 13, 2021

Peter B.

Posted On Google

OVERALL RATING

Whereas most storage facilities provide a public restroom, ESS does not. So, when you really need to go.. you have no choice, but to go outside and underneath the staircase at the rear corner of the building.

June 30, 2021

Janelle M.

Posted On Google

OVERALL RATING

Troy was extremely friendly, very honest and great customer service. The location was nice and clean, the climate was better than I expected, nice and cool.

Response from Extra Space Storage (6/30/2021)

Hi Janelle, thank you for your review. We're glad Troy was extremely friendly, very honest, and great customer service. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

June 26, 2021

Lydia G.

Posted On Google

OVERALL RATING

Joe and Troy were extremely friendly and helpful. I just began the rental process today and was very impressed with the facility. Cleanliness and overall quality of the property definitely sold itself. I did not go to any other storage place simply based on the reviews of this location and company in general; therefore, I wanted to make sure to add my own review to let others know about my initial experience. I can always add another review once the unit is in use.

June 21, 2021

James E.

Posted On Google

OVERALL RATING

Troy was extremely professional and very precise to cover all of my customer expectations. The facilities are great as well as the provided equipment to expedite the moving process. I’m so glad I chose this location.

June 10, 2021

Michelle C.

Posted On Google

OVERALL RATING

Amazing customer service and facility! Troy and Joe are so helpful!

Response from Extra Space Storage (6/5/2021)

Thank you for the kind words, Michelle! We're committed to providing excellent customer service. We're glad Troy and Joe are so helpful! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

May 4, 2021

Tony N.

Posted On Google

OVERALL RATING

Came out to extra space storage today, Troy provided great services and knowledge about the space. Thanks troy!!

Response from Extra Space Storage (5/6/2021)

We appreciate the review, Tony! We're so thrilled you have had a positive experience with Troy. Let us know if we can?do anything else to help at 888-storage.

May 4, 2021

More t.

Posted On Google

OVERALL RATING

I have used this space several times within the last 3 years. It is ALWAYS clean and I have never seen a piece of trash lying anywhere. The employees are always helpful and their customer service is 10/10.

Response from Extra Space Storage (5/7/2021)

Hi More Than Eye, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

April 21, 2021

Nicolette G.

Posted On Google

OVERALL RATING

Troy deserves a raise

Response from Extra Space Storage (4/24/2021)

We agree that Troy is fantastic! Thanks for leaving a note to let them know you appreciate them, Nicolette! Stop by our office if you need assistance or have any questions.

April 17, 2021

Read L.

Posted On Google

OVERALL RATING

Troy was very helpful in making sure I got set up quickly. Couldn't have been easier.

Response from Extra Space Storage (4/22/2021)

Hi Read, thank you for your review. We're glad Troy was very helpful in making sure you got set up quickly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

March 29, 2021

Julie M.

Posted On Google

OVERALL RATING

My husband & I were in need of a convenient, budget conscious storage facility. The guys at Extra Space Storage were friendly & helpful. They also allowed us to enter the property after hours, to accommodate our busy schedules. I highly recommend this place!

Response from Extra Space Storage (4/3/2021)

Thanks Julie! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a friendly, helpful, and accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 23, 2021

D B.

Posted On Google

OVERALL RATING

Very clean and secure indoor storage that is climate controlled

Response from Extra Space Storage (3/29/2021)

Thanks for the positive review, D! We work hard to keep our facilities safe and clean for our customers. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 20, 2021

Nikki M.

Posted On Google

OVERALL RATING

They were so nice & so informative!

Response from Extra Space Storage (3/25/2021)

Wow, thanks for the great review Nikki! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (210) 672-2636.

March 1, 2021

Louise P.

Posted On Google

OVERALL RATING

I want to say THANKYOU to Mr Troy Telenko and Mr Joe for all their help and showing me this WONDERFUL ,CLEAN, VERY FRIENDLY EXTRASPACE STORAGE FACILITY and he was so HELPFUL & Explaining everything and made it so easy to want to be here forever. I recommend everyone that you would be so HAPPY knowing about what Mr Joe & Troy Tekenko His customer service is SO 10 STAR +. THANKYOU FOR ALL YOUR HELP. I rented from another company location 5 years ago and it was nothing like EXTRASPACE STORAGE. I wished I rented from EXTRASPACE STORAGE then Because I would've never lost all my furniture been destroyed. I am loading my STORAGE WITH A BIG SMILE KNOWING MY PROPERTY IS GOING TO BE SO MUCH SAFER. THANKYOU AGAIN MR TROY TELENKO & MR JOE LAST WEEK I RENTED ANOTHER TEMPORARILY FROM MR JOE AND HE MADE IT SO EASY AND FADT SERVICE. VERY PLEASANT AND HELPFUL..THANKYOU AGAIN LOUISE

Response from Extra Space Storage (11/4/2019)

Hi Louise, we're glad Troy was able to help and showed you the facility. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!

February 28, 2021

Angel r.

Posted On Google

OVERALL RATING

Troy was amazing when renting this unit

Response from Extra Space Storage (3/8/2019)

Thank you for the kind words, Angela. We're glad Troy was able to help! Our team is here to serve you, so give us a call at (210) 672-2636 if you need any future assistance.

February 24, 2021

Rosie J.

Posted On Google

OVERALL RATING

From the beginning it wasa great experience. The customer service was great and friendly. Didn't need to go look elsewhere!

Response from Extra Space Storage (3/1/2021)

Thank you for taking the time to leave a positive rating, Rosie Jesus. Don't hesitate to reach out to us at 888-storage if you need anything! Our team is happy to help!

February 23, 2021

Laura H.

Posted On Google

OVERALL RATING

Stop looking around....This is the place to be! From the friendly and professional rep, this was a great experience when calling. We received a call from the manager and once we went to set up to sign paperwork, they were awesome in accommodating our needs. This location is clean and well kept. The added keypad security at the location and cameras are a great relief. The manager was professional and VERY helpful. Rent here and you won’t be disappointed.

Response from Extra Space Storage (2/28/2021)

Thank you for the review, Laura! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 21, 2021

Jesus J.

Posted On Google

OVERALL RATING

Great customer service

Response from Extra Space Storage (2/22/2021)

Thank you for the kind words, Jesus J.! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

February 20, 2021

Xochiquetzal A.

Posted On Google

OVERALL RATING

Awesome customer service and easy process!

Response from Extra Space Storage (2/26/2021)

Thank you for taking the time to leave a positive rating, Xochiquetzal Angel! Your feedback means a lot to our team. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 10, 2021

gore f.

Posted On Google

OVERALL RATING

I didn’t think I could be so excited about a storage facility! It’s clean, well-lit and meticulously maintained. On top of that, Troy is the friendliest, most helpful person ever. He made the signup process quick, painless and even had a lock waiting for us in our new unit. I highly recommend Extra Space Storage.

Response from Extra Space Storage (2/10/2021)

Thank you, Gore! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! We're glad Troy was friendly and helpful with your storage needs. Call us at (801) 966-9959 if you have any questions or need assistance with your rental!

Frequently Asked Questions

Are storage units climate controlled near Live Oak?

What pest control and cleanliness measures are taken in Live Oak?

Are there restrictions on what I can put in a storage unit in Live Oak?

What size storage unit do I need for a 3 bedroom apartment/home in Live Oak?

What size padlock should I use for storage unit in Live Oak?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

I-35 Frontage Rd and Judson Rd

Directions from the North

Drive south on TX-1604 Loop E. Take the exit for San Antonio. Merge onto I-35 S. Take Exit 170. Merge onto I-35 Frontage Rd. Our facility will be on your right.

Directions from the South

Drive north on TX-1604 Loop E. Take the exit for San Antonio. Merge onto I-35 S. Take Exit 170. Merge onto I-35 Frontage Rd. Our facility will be on your right.

Directions from the East

Drive southwest on I-35 S. Take Exit 170. Merge onto I-35 Frontage Rd. Our facility will be on your right.

Directions from the West

Drive northeast on I-35 N. Take Exit 170A. Merge onto I-35 Frontage Rd. Turn left onto Judson Rd. Turn left onto I-35 Frontage Rd. Our facility will be on your right.