Timothy
July 16, 2026
I first stopped at the ExtraSpace storage facility on Spring Cypress in Spring, Texas. I spoke to a very pleasant woman named Alison who referred me to their sister location on Louetta as they did not have any available storage units in the size I needed. When I arrived at the Louetta location, I was greeted by Tori, and the store manager, Jon Salinas. They were both very pleasant to deal with and explained the current pricing structure for the size of unit I needed. Because of their excellent pricing for the units in the newest building, I ended up renting three storage units and will be I moving my belongings from a competitors storage facility into ExtraSpace Storage. The Customer Service I received from Alison, Tori, and Jon absolutely has to be recognized. It was top-notch Customer Service, which doesn’t happen much these days. I would highly recommend renting from ExtraSpace storage if you need off-site storage space.
Thank you, Timothy, for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear about your seamless experience across both of our locations. It’s wonderful to know that Alison was able to guide you to the right solution, and that Tori and Jon provided such a welcoming and informative experience when you arrived. We’re glad their knowledge and pricing options helped you feel confident in choosing us! Your recognition of their top-notch customer service truly means a lot. We take pride in making every interaction positive and memorable, and it’s great to know our team delivered on that expectation. We sincerely appreciate your recommendation and look forward to continuing to serve your storage needs.
Extra Space Storage (7/16/2026)
Google Review