Agnes
So we recently rented this place the management makes it super easy but really it's about the place we've pulled we just rented a place the first time we pulled in it was after the office was closed we see people using drugs so when you pull in through the gate and you look straight down straight from the office inside the gate there's people using drugs. We pulled in later that night again to run another load there's some other people that just looked like they don't belong there I saw a bag of pills a guy was carrying. Tonight we pulled in there's a yellow Volvo sitting there and some stuff that I don't want to see again. I don't know if homeless people buy the cheap spaces and rent them out to have a place to hang out and do their stuff safely I don't know if this is the right place for us we signed a one-year contract with these storage unit I'm definitely going to go into the office and complain about this this is not what I want my wife does not feel comfortable even going there and dropping something off with the three times that were there there's strong activity going on in that same spot this is a place of business where I store my stuff I don't feel safe I don't feel that I'm trust this place if they allow people like this in there I feel on edge when I pull in there I don't feel safe when you're typing in the code you can look straight down and you can see all the problems people that are doing things at the end of that row I hope management reads this cuz I will be calling on Monday to complain this is not a place for people to come and hang out this is not a place where users and druggies can come and do their drugs and feel safe my wife especially does not feel any comfort inn driving their she does not want to go there without me and I don't want to go there without her now we're in a situation where we have issues I hope the management cares enough to take care of this matter quickly
It's unfortunate to hear you don't feel safe, Agnes. Please call us at (801) 566-1000 on Monday so we can address this urgently.
Extra Space Storage (7/20/2026)
Google Review
