aislyn
September 8, 2026
Giving a 3 star now it would have been a 1 star. But Emmas been great. The previous manager was terrible. I told her many times I needed my unit sprayed. It has mouse droppings and black widows. I was scared to grab anything out of there due to the black windows. Nothing ever got done with it. I was a customer with them for almost 3 years and just felt taken advantage of. The prices kept going up and up. To where it wasn’t manageable anymore. Started out at $50 and now was told I was having to pay $100. For the same size unit. With the same issues and nothing to be resolved. To much money for what I was getting. Came to my unit after 3 months of not going to it, to find a tree growing out of the concrete where it meets the black tar. Not very well maintained. Upping the prices is going to drive people out of there. I found a new storage unit that’s half the price and better conditions, And slightly bigger.
Your concerns are noted, Aislyn. Please feel free to reach out to us at (801) 627-1000 to discuss this further. Thank you.
Extra Space Storage (9/8/2026)
Google Review