Brittany
October 28, 2026
????? We’ve had a really great experience with Extra Space Storage on Hammerfest Drive in South Jordan. We rented a unit here for about a year a few years back, and when our son needed a storage unit, we decided to come back. We’ve been happy with them both times! Recently, our promotional rate ended, and our monthly payment was going from $132 to $177. I called and spoke with the manager to see if there was anything that could be done, and he was absolutely wonderful! He was so friendly, understanding, and genuinely wanted to help. He even took the time to contact corporate to see if he could get us a better rate. Thanks to him, our payment only went up about $5 instead of $45! I really appreciated that he took the time to listen and actually do something to help. Customer service like that makes such a difference, especially these days. It’s nice to know you’re dealing with people who care about keeping their customers happy. We’re very grateful for his help and would definitely recommend this location to anyone looking for a storage unit!
Thank you for sharing your experience and for returning to Extra Space Storage, Brittany. We are glad our manager could assist you with your rate and provide the attentive customer service you deserve. Your kind feedback will be shared with him and the rest of our team. We truly appreciate your support and your recommendation!
Extra Space Storage (10/29/2026)
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