Alexandria self storage at 1022 N Henry St

Exceptional Customer Service! Clean and Convenient Storage!

The store manager, Charika Toggia is very knowledgeable and provided technical advice on how to storage according to the unit size. Before renting, she showed us the facility, we walked through and looked at different units which was very helpful.Very smooth rental experience, security is a priority here which gives me peace of mind. She went above an beyond when I needed more space (I did a wrong calculation with the final number of boxes that I had to put in the storage unit) Moving is very stressful and She immediately helped me with my issue over the phone, calmed me down and gave me a bigger unit and all worked very nice. Thank you Charika for going the EXTRA mile for us!!!! You are AMAZING!

Quick, easy, and very helpful!

Charika and the N Henry location is fabulous! Charika is super helpful!

Excellent customer service

The staff (Tanesha) was outstanding. She was very knowledge and provide technical suggest on how I should storage my items. Great service and a great person.

Perfect storage location and great service. Tanisha was very pleasant to work with and had great customer service. Definitely recommend!

Nothing but good things to say. Needed to upgrade the size of my unit before the movers came and the manager (Tanisha) was very helpful and made that happen and was reassuring as well. I’d recommend storing here.

Excellent service. Very friendly. Appears to be clean and secure.

Easy to secure a storage space. Tanesha and David were both very helpful in explaining the Veritas spaces and how leasing works. We are first-time storage people! Thank you.

Charika was great!

Very kind, professional and convenient! Process took less than 15min walking out the door with my new storage!! Thank you much

I’ve been a storage customer off and on for several years. Moved in and out a couple times. Offered relocation as my needs changed and have always been given great customer service. My most recent Store Manager was Charika Toggia. Charika is friendly, professional and represents your location in an excellent manner. Charika communicates. She goes the extra mile. Helpful by phone, in person or by txt and email. It seemed to me she was always available when I needed her. I’ve moved to a house so I doubt I’ll be using this facility again, but certainly I’ll refer anyone I know who could use your service. The bins are clean, hallways are clean and security is great. I never once went there and felt unsafe. It is a rather exposed location passing right through Old Town in a very busy area, but having a Store Manager so readily present and available gave me a feeling of comfort and security. I never once had any difficulty entering the building, and I never once encountered anyone who might have been a trespasser Kudos and thank you, Thank you Charika! Mrs Margaret Spinney

Charika gave outstanding customer service support. She helped me finding the right size storage for my needs.

Excellent service provided by Charika!

Easy contactless transaction.

I already have a storage unit at this space and the execution and accessibility has been flawless. I recently upgraded, needing more space, and the entire team there was extremely helpful, with a special shoutout to Niki, along with Monique and Tony. For what it's worth, I finance storage buildings. This is one of the cleanest and more accessible locations I've seen. Highly recommend!

Great and reliable storage facility

Giving it 5 stars for the reservation process. Quickest reservation process I've had renting a storage unit. Charika at Extra Space Storage made the process a breeze. The whole process took less than 20 mins.

Excellent customer service