Christin
If you want to know how moving is going, Extra Space Storage was literally the only company involved that did not reinforce my ever-dwindling faith in society. Apartment complex: “Yes, your lease is ending. No, that doesn’t count. We still need 60 days’ notice.” Renters insurance: "You moved and you want the rest of your premium back. Prove it." Power company: “We know you’ve been a customer for years, but what if you suddenly become a completely different person? Deposit, please.” Cable company: “You have two convenient options: pay us to come sometime during a six-hour window to hook up your internet, OR pay us for the privilege of hooking it up yourself.” USPS: “Oh, you’d like your mail to follow you? That’ll be $1.25.” Extra Space Storage: “You’re moving out? Cool. Need three extra days? No problem, we’ll prorate it.” No hidden fees. No mandatory walkthrough. No bizarre cancellation policy buried in a document I signed before I started getting gray hair, they just… let me leave. I cannot overstate how refreshing it was to encounter a company whose business model appears to be “you pay us for the amount of storage you use.” Simply delightful. Five stars. If I suddenly develop an addiction to online shopping and need somewhere to hide the evidence, I’m going straight to you, Extra Space Storage, because I know you’d never snitch.
Your positive feedback is greatly appreciated. We're glad to hear about your experience with Extra Space Storage. Thank you for sharing your thoughts Christin!
Extra Space Storage (8/17/2026)
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