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Extra Space Storage facility on 14518 Lee Rd - Chantilly, VA
(307 REVIEWS)

Chantilly self storage at 14518 Lee Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1779

Directions

Intersections/Landmarks

Lee Rd and Willard Rd

Directions from the North

Drive south on VA-28 S. Take the exit for US-50 W. Merge onto US-50 W. Turn left onto Lee Rd. Our facility will be on your left.

Directions from the South

Drive north on VA-28 N. Take the exit for Willard Road. Turn left onto Willard Rd. Turn right onto Lee Rd. Our facility will be on your left.

Directions from the East

Drive west on US-50 W. Turn left onto Lee Rd. Our facility will be on your left.

Directions from the West

Drive east on US-50 E. Turn right onto Lee Rd. Our facility will be on your left.

Frequently Asked Questions at 14518 Lee Rd

Can you store a car in self storage at 14518 Lee Rd?

How secure are storage units at 14518 Lee Rd?

How much space do I need for RV storage at 14518 Lee Rd?

What is the largest outdoor storage space I can rent on Lee Rd?

What type of lock do I need for a storage unit at 14518 Lee Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Caleb G.

Posted On Google

OVERALL RATING

The Employee Charles B. Is outstandingly friendly and makes me feel very welcomed when I walk into the office…. He definitely deserves a pay raise ??

Response from Extra Space Storage (7/2/2022)

Hello, Caleb. Thank you for the 5-star review! We're so happy Charles could help. Call us at 888-storage if you have any questions or need assistance with your rental.

June 29, 2022

J K.

Posted On Google

OVERALL RATING

Everything a storage facility should have. The staff were well informed, enthusiastic, and very helpful.

Response from Extra Space Storage (6/29/2022)

Hi J Ken!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (703) 631-0090 or stop by the facility!

June 28, 2022

rajasekhar Y.

Posted On Google

OVERALL RATING

Renting is very easy and convenient

Response from Extra Space Storage (6/28/2022)

Thanks Rajasekhar! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 15, 2022

Woo L.

Posted On Google

OVERALL RATING

Ahmed Boxley was a huge help! 10/10 service

Response from Extra Space Storage (6/15/2022)

Thank you for the kind words, Woo. We're glad Ahmed was able to help! Our team is here to serve you, so give us a call at (703) 631-0090 if you need any future assistance.

June 6, 2022

DJflako l.

Posted On Google

OVERALL RATING

Fantastic service ??

Response from Extra Space Storage (6/6/2022)

Thank you for the kind words, Djflako! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

May 18, 2022

Laura P.

Posted On Google

OVERALL RATING

Ahmad was super helpful in helping me find the right unit size. He was able to show me a couple of options for my storage needs. Very friendly and courteous service. This is my 2nd unit renting with Extra Storage Space. I wouldn’t look anywhere else for my storage solutions.

Response from Extra Space Storage (5/18/2022)

Thanks, Laura! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Ahmad was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 17, 2022

Judah K.

Posted On Google

OVERALL RATING

Sidney had great costumer service

Response from Extra Space Storage (5/17/2022)

Thanks for the positive review, Judah! We are glad you had a great experience with Sidney. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 14, 2022

Carlos C.

Posted On Google

OVERALL RATING

The facility is clean and well maintained. Edwin was extremely attentive and made the process of securing a unit easy. Thank you!

Response from Extra Space Storage (2/3/2020)

Hi Carlosc’s, thanks for the review! We're so glad to hear Edwin provided 5-star service! We make it a priority to provide clean facilities and are thrilled your experience reflects that. Stop by our office if you need anything!

May 14, 2022

Steff C.

Posted On Google

OVERALL RATING

Ahmad was great in following up on my move out process. Very pleasant and professional. I would rent with this particular location again!

Response from Extra Space Storage (4/16/2022)

We think Ahmad is great too! Thanks for the positive review, Steff. We pride ourselves on having a pleasant, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 4, 2022

brandon m.

Posted On Google

OVERALL RATING

Friendly staff. They showed us multiple options to make sure we got exactly what we need.

Response from Extra Space Storage (5/19/2022)

Hello, Brandon. Thank you for the review. We're so glad we could meet your storage needs. Feel free to reach out at any time at 888-storage.

April 30, 2022

Wendy Z.

Posted On Google

OVERALL RATING

I had such a great experience with Extra Space Storage on Lee Road. The facility was very clean and the unit is very accessible and price competitive. The best part of my experience was the excellent customer service from Sidney Carpenter and Ahmad. Sidney was very knowledgeable and friendly. She and Ahmad answered all questions and explained all the necessary details. I’m really happy we found this facility and know we are in good hands. Thank you Sidney and Ahmad!

Response from Extra Space Storage (4/30/2022)

Hi Wendy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sidney and Ahmad! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

April 4, 2022

Jeanese P.

Posted On Google

OVERALL RATING

OMG!!! SYDNEY IS THE GREATEST!!! SHE ANSWERED ALL OF MY QUESTIONS. AND GUIDED ME THROUGH THE ENTIRE RENTAL PROCESS. SHE WAS SO PROFESSIONAL AND POLITE! BUT THE BEST THING OF ALL, YOU COULD HEAR THE SMILE IN HER VOICE (if that makes sense)! EXCELLENT CUSTOMER SERVICE ?? ?? ?? ?? ????

Response from Extra Space Storage (4/4/2022)

We think Sydney is great too! Thanks for the positive review, Jeanese. We're glad she answered all of your questions and guided you through the entire process, and was professional. Don't hesitate to reach out at 888-STORAGE if you need anything.

March 26, 2022

Diana D.

Posted On Google

OVERALL RATING

Quality service; friendly and professional staff

Response from Extra Space Storage (3/26/2022)

Thank you for the review, Diana De! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 26, 2022

Faud H.

Posted On Google

OVERALL RATING

Great service.

Response from Extra Space Storage (3/26/2022)

Hi Faud!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (703) 631-0090 or stop by the facility!

March 21, 2022

Katie B.

Posted On Google

OVERALL RATING

Great service!!! Efficient and helpful. Sydney helped me numerous times with every aspect of storage units. She searched for the right size and proximity to elevators or road. She explains terms, agreements, and insurance. All-round first class customer service.

Response from Extra Space Storage (10/14/2019)

We really appreciate the excellent rating, Katie! We are glad our manager was able to provide exceptional customer service as quickly and efficiently as possible! Please stop by the office or give us a call if there is anything else we can do for you.

March 21, 2022

Andrew M.

Posted On Google

OVERALL RATING

I have rented many storage units over the years, but Extra Space Storage on Lee Road in Chantilly, VA is by far the best. During every step of the process, they were helpful and supportive. They never failed to provide information or follow up on any request I made. They continue to stay in touch, and address any concerns immediately. If you’re looking for a storage facility, Extra Space Storage on Lee Road in Chantilly is the place to go.

Response from Extra Space Storage (3/21/2022)

Hi Andrew. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Your recommendation is the best compliment we can receive! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

March 16, 2022

You T.

Posted On Google

OVERALL RATING

Management have been transparent and prompt with customer service and unit rental needs and concerns

Response from Extra Space Storage (3/16/2022)

Thank you for the review, You! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 25, 2022

Cherill A.

Posted On Google

OVERALL RATING

I was given a lot of good info here, still deciding if I’ll store my things here but I recommend extra space for friendly service

Response from Extra Space Storage (2/25/2022)

Thanks for the kind words, Cherill! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (703) 631-0090 if you need anything.

February 23, 2022

Melinda W.

Posted On Google

OVERALL RATING

Staff was helpful and knowledgeable in providing information I requested. Grounds were clean and looked secure.

Response from Extra Space Storage (2/23/2022)

Thanks for the positive review, Melinda! We work hard to keep our facilities safe and clean for our customers. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 23, 2022

Sinus R.

Posted On Google

OVERALL RATING

For 4 years we used this storage space. No issues at all.

Response from Extra Space Storage (2/23/2022)

Thanks for being a loyal customer, Sinus! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!