Chantilly Self Storage at 14518 Lee Rd.

The team is so wonderful and easy to work with. The facility is great, clean and easy to get around. Definitely happy I found them!

Excellent experience. Allan was super helpful throughout the whole process of reserving and moving my stuff into a storage room. Very pleased, couldn't imagine going anywhere else for storage.

Kristina was so helpful I really appreciated how knowledgeable she was.

Kristina was very very helpful, friendly, and made sure all needs were met. She asked all the right questions, and also answered every single question we had!! More employees like Kristina would be awesome all around the world!! Thank you Mrs Kristina for your awesomeness!!

Our business has had storage there since 2016, and we couldn't be happier with the site and quality of storage and personnel. A+ facility.

Kristina was extremely helpful & wonderful. She pleasantly answered all of questions. So,all customers service employees need to take a page from Kristina’s playbook.

Christy was very helpful and informative in helping us choose the right unit for our storage needs. The location is great and makes it easy for us to drop off/pick up things.

Excelent service thanks for help

Great size space for a great space. Fast and easy to rent. Wonderful customer service by Kristina. This is the 2nd unit Im renting here.

Kristina was an absolute pleasure. She asked us clarifying questions and gave multiple options to help us pick our storage space. I’d definitely recommend renting a space here.

The experience was really pleasant. Kristina was really friendly and helpful, the entire transaction was smoot and quick.

Process was simple and easy. Manager there was very helpful and it was a great experience.

Excellent customer service!!

Great place. Awesome personnel. Clean units. Competitive price. We rented two storage units to effect our move from NY to Virginia. Allan and Hung were of tremendous help. Very courteous and sincere. I would not hesitate for a moment to use their services again. Highly recommend Extra Space Storage.

From the very beginning, Alan provided exceptional customer service. My family and I were in need of storage units as we were moving two households (1 from NY and 1 in VA) to a farm in VA. He and his colleagues made it very easy to get the units we needed and up to the day we cleared them out, we’re friendly, very professional, and treated us with respect.

Allan and Hung are amazing! They helped me get a good deal. The facilities are clean and in good shape. Very highly recommend!

I have been a customer for over three years and everything was great. I always paid online on the website, never had any problems. In August I received a call from the new manager that informed me I missed a payment (I did paid on line just like I ever did), I apologized very surprised and paid on the phone. October the 1st I made the monthly payment as usual, but I get the call from the same manager telling me that I missed the payment again. I told him that it was impossible, but he carelessly told me that he didn’t know what to say other than that was a $ 20.00 late fees on top of the $ 40.00 monthly fees. I was very upset and told him that those late fees costed him a customer. I called back in the afternoon and spoke with Mr. Hung, amazingly kind gentleman.... someone that understand how to treat people, and in a very fast and effective manner, he solved the problem and retained me as a customer. So if you need to speak with someone at that location, ONLY speak to Mr. Hung!!!

Super easy reservation process. Allan was great getting everything set up by phone. Move in was seamless and easy. Best price I could find in the area.

Allan and Hung were incredibly helpful and made the whole experience a breeze. They got us a better deal than than we originally asked for, and Hung even helped me move a couple of our heavier objects while my wife was tied up with the baby! The facilities were also clean and in good shape. Very highly recommend!

Hot place and dangerous steps