Chesapeake self storage at 200 Poplar Hill Rd

Thank You for your superb customer service, Rick ????

quick easy helpful and friendly

Thank you very much for your professionalism and expertise. Gail. It was a pleasurable experience.

I've been a customer here for years now, and while it's been frustrating that rates have gone up and up, they have been mostly in line with the market. Hours are convenient and access is pretty easy, although it would be nice if the aisles were wider. Mandatory insurance is not included and way overpriced -- you can probably add offsite property coverage to your homeowners or renters insurance policy for a fraction of the price. The lighting is poor inside my unit, so I usually end up working in shadows. My unit is about 6 inches narrower than advertised, but most are. Fortunately I was able to inspect and measure the unit before signing the lease so I knew what I was in for.

The staff is amazing and knowledgeable. The units were clean and climate controlled. Never saw any evidence of rodents or bugs.

Awesome young man very helpful.

Customer Service representative was very professional and helpful. 5 star treatment!!!!

Rick & Lisa is doing a great job there taking there time with us & respectfully...??

I was in need of a storage facility to temporarily house my car. I was assisted by Jason who from the initial telephone greeting to completing the contract was very personable, knowledgeable and professional. He took the time to explain the process, available options and recommendations. The customer service he delivered represented his company well. The unit was clean, climate controlled & provided security features that gave me a degree of comfort should I have to enter after dark. I highly recommend Extra Space because of the extra efforts of their staff, Jason in particular, to go above and beyond the ordinary that seems to be the standard of most companies.

They are the best highly recommended.

Gales was helpful.

Staff was extremely helpful and friendly!

Gail was extremely helpful and gave me a wonderful experience at Etra space storage..

I’ve been a customer for years and received nothing but fantastic service! A couple days ago, I had to upgrade my unit. Chris was the only one on duty and was heading out to his lunch when I arrived. He cheerfully put his lunch on hold to help me out! Absolutely fantastic experience! I totally recommend Extra Space and commend Chris on his exceptional customer service!

Gale was very helpful, polite and professional. I was unsure if I should do the rental today and she helped me seal the deal. It was a delightful pleasure working with her. Thanks Gale!

Online rental process was easy. Receiving a phone call from Chris on my after hours rental process and personally guiding me to my unit was unexpected...WOW, that’s customer service!

Thank you Gale. I made a last minute stop by extra space storage looking for a unit I received great help and customer service and walked out with my new unit

Very good for storage and reasonable price.

Best customer services ever

They kept our locker safe and secure. Kelly and her team are always helpful when I call. Customer service at its best.