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Extra Space Storage facility on 200 Poplar Hill Rd - Chesapeake, VA
(385 REVIEWS)

Chesapeake self storage at 200 Poplar Hill Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1579

Directions

Intersections/Landmarks

Western Branch Blvd and Poplar Hill Rd

Directions from the North

Drive south on I-664 S. Take Exit 9. Merge onto VA-164 E. Take the exit for Towne Point Rd. Merge onto Towne Point Rd. Continue onto Popular Hill Rd. Our facility will be on your right after Western Branch Blvd.

Directions from the South

Drive north on I-664 N. Take Exit 9B. Merge onto US-17. Continue onto Western Branch Blvd. Turn right onto Poplar Hill Rd. Our facility will be on your right.

Directions from the East

Drive west on US-17. Turn left onto Poplar Hill Rd. Our facility will be on your right.

Directions from the West

Drive east on US-17. Turn right onto Poplar Hill Rd. Our facility will be on your right.

Frequently Asked Questions at 200 Poplar Hill Rd

Why should I use a climate controlled storage unit in Chesapeake, VA?

What sizes of self storage units are available for rent at 200 Poplar Hill Rd?

What can a storage unit be used for at 200 Poplar Hill Rd?

Does Chesapeake have 24 hour access self storage?

What pest control and cleanliness measures are taken at 200 Poplar Hill Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Sabrina D.

Posted On Google

OVERALL RATING

This is my FAVORITE storage location. I've used this facility for over 3 yrs. I went into the location today to pay my bill. I asked the NEW rep that was in the office today about a smaller unit. Due to the current unit cost and we aren't using the whole space. The rep assistance was PROFESSIONAL & VERY HELPFUL. He was so knowledgeable I didn't know he was only there for a couple weeks. All the staff at this location is AWESOME. The location is ALWAYS clean!!! I never had 1 bad experience or never regretted to give them my business. Sabrina Spence

July 1, 2022

Willow R.

Posted On Google

OVERALL RATING

Awesome Service!

Response from Extra Space Storage (7/2/2022)

Thank you for the kind words, Willow! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

June 9, 2022

John H.

Posted On Google

OVERALL RATING

Very quick when it comes to setting up rentals. The staff members are super accommodating and very nice. Pricey though

Response from Extra Space Storage (6/9/2022)

Thank you for the excellent rating, John! We're happy we were able to provide a smooth rental experience. We're glad our team is super accommodating and very nice. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Stop by our office if you need assistance or have any questions.

May 30, 2022

Heather M.

Posted On Google

OVERALL RATING

Bobby was amazing and answered all of my questions great job !!!

Response from Extra Space Storage (5/30/2022)

Thanks for the positive review, Heather! We are glad you had a great experience with Bobby. Don't hesitate to reach out to us at 888-storage if you need anything!

May 28, 2022

S B.

Posted On Google

OVERALL RATING

Rick is a great employee. He's well spoken and very professional. He definitely has what it takes to represent Extra Space Storage. I could really see him in an executive level position. Thank you for your exemplary service Rick.

Response from Extra Space Storage (5/29/2022)

We think Rick is great too! Thanks for the positive review, S. We're glad he's well-spoken, very professional, and definitely has what it takes to represent Extra Space Storage. Please stop by the office or give us a call at 888-STORAGE.

May 27, 2022

Carleah J.

Posted On Google

OVERALL RATING

Rick was very friendly and knowledgeable. The storage was the perfect size and he was even willing to look at other locations closer to our house. Highly recommend!!!

Response from Extra Space Storage (5/28/2022)

Thanks, Carleah, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Rick was able to provide that for you while being knowledgeable and friendly. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 18, 2022

Jasmine W.

Posted On Google

OVERALL RATING

Fun and friendly customer service. Quick and painless.

Response from Extra Space Storage (5/18/2022)

Hi, Jasmine ! Thanks for the positive review, it means a lot to our team. Please call (757) 483-2314 if you have any questions about your rental.

May 13, 2022

Mrs. D.

Posted On Google

OVERALL RATING

We stopped in today to rent a storage space we saw online and had a great experience. Rick was the person who helped us and he was informative, friendly, and very helpful. He walked us through the whole process and even though the unit we wanted got rented out before we could sign the lease, he helped us find a comparable unit at another location near by. He even gave us a free lock since the transaction didn't work out. Great customer service, clean accessible facilities, and great rates. Extra space storage is where it's at!

Response from Extra Space Storage (5/13/2022)

Thanks for the awesome review, Mrs.! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Rick reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 483-2314 if you need anything.

May 9, 2022

Ladorya W.

Posted On Google

OVERALL RATING

Bobbie was extremely helpful!

Response from Extra Space Storage (5/10/2022)

Thank you for the kind words, Ladorya. We're glad Bobbie was able to help! Our team is here to serve you, so give us a call at (757) 483-2314 if you need any future assistance.

May 8, 2022

SB C.

Posted On Google

OVERALL RATING

Rick is the right person to help you out! He made everything easy and explained our choices, the prices, and our contract. The location was great! Rick is very professional and patient. So glad we went to this Extra Space Storage! Thank you Rick!

Response from Extra Space Storage (5/9/2022)

Thanks for the awesome review, SB! We work hard to meet the expectations of our customers, and we're happy to hear Rick hit the mark for you! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

May 6, 2022

Vera G.

Posted On Google

OVERALL RATING

Exceptional efficient service! Clean and safe. Rick was amazing.

Response from Extra Space Storage (5/6/2022)

Thank you for your feedback, Vera! Providing renters with clean and secure facilities is our top priority. We're glad Rick was able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 4, 2022

Tonnia R.

Posted On Google

OVERALL RATING

The people were nice and very friendly.Rick a cool guy and very friendly. Personality A++. Jerry he was very nice as well. Explain everything to where I understood the policies .

Response from Extra Space Storage (5/5/2022)

Hi Tonnia, thank you for your review. We're glad our team was nice and very friendly. Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 4, 2022

Sharon C.

Posted On Google

OVERALL RATING

Awesome customer service!! Would recommend them to anyone. I had a unit a few years ago that lasted 12 years. Now I am back with them. Units are very clean, well kept, and climate controlled. Never been any critters or bugs!!

Response from Extra Space Storage (5/5/2022)

Hi Sharon, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 4, 2022

Alvina B.

Posted On Google

OVERALL RATING

I have have been with this facility for number of years. My experience has been great. Thank you Jerry for all your help.

Response from Extra Space Storage (5/5/2022)

Hello, Alvina. Thank you for the review. We're so glad Jerry could meet your storage needs. Please stop by the office if you need anything!

April 29, 2022

Erika B.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (4/30/2022)

Thanks for the awesome review, Erika! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 483-2314 if you need anything.

April 29, 2022

Lois H.

Posted On Google

OVERALL RATING

I showed up last minute in need of storage unit… And Rick was very professional and helpful and I really enjoyed the time getting to speak with him. He was very informative and very friendly. I will recommend this company my friends and family. Thank you Rick for excellent service. Lois

Response from Extra Space Storage (5/1/2022)

Hi Lois. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rick! Feel free to reach out at any time at 888-storage.

April 23, 2022

Lindsay R.

Posted On Google

OVERALL RATING

I did the online set up and it was so quick and easy. Also had to go to the office and met with the manager and he was awesome. I would definitely recommend to anyone. The place was very clean and it was the best price I could find around town.

Response from Extra Space Storage (4/23/2022)

Thanks for the kind words, Lindsay! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 483-2314 if you need anything.

April 4, 2022

Theresa N.

Posted On Google

OVERALL RATING

The gentleman was very professional and knowledgeable!

Response from Extra Space Storage (4/5/2022)

Hello, Theresa. Thank you for the 5-star review! We're so happy we could help. Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.

March 31, 2022

Courtney P.

Posted On Google

OVERALL RATING

Great service, friendly staff. Process of finding somewhere to store my items was made a lot easier. Lisa and Rick are great.

Response from Extra Space Storage (3/31/2022)

Thank you for the kind words, Courtney! We're committed to providing excellent customer service and friendly staff. We think Lisa and Rick are great too! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 31, 2022

Donte S.

Posted On Google

OVERALL RATING

Nice and smooth experience! Rick is great! Would definitely recommend to anybody. Also awesome prices.

Response from Extra Space Storage (3/31/2022)

Thank you for the excellent rating and recommendation, Donte! We're happy we were able to provide a smooth rental experience. We think Rick is great too! We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.