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12220 5 Mile Rd
Fredericksburg, VA 22407
Distance: 0.31 miles
2403 Plank Rd
Fredericksburg, VA 22401
Distance: 2.78 miles
Fredericksburg Self Storage at 5219 Plank Rd
Read 151 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Wide Range of Storage Unit Sizes
Climate-Controlled Storage
Vehicle Storage
Exceptional Security
- Resident manager living on site
- Video surveillance
- Electronic gate access
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1777
Recent Customer Reviews About This Facility
20 of 151 reviews
November 28, 2020
Marvin Wray
Posted On Google
My wife and I had a great experience with them. The attendants where second to none. The storage area was clean and ez to get to. They made every attempt to make sure we had everything we needed! Even the process for renting the unit was ez.
Response from Extra Space Storage (11/25/2020)
Hi Marvin, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're here to help if you have any questions or need assistance with your rental! Call us at (540) 786-2222 with any questions!
November 24, 2020
Bryan Law
Posted On Google
Recommend.
Response from Extra Space Storage (11/25/2020)
Thank you for the kind remarks, Bryan! We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
November 21, 2020
Joy Garnett
Posted On Google
Kayla and Dina are wonderful! They are very knowledgeable and helpful and provide excellent customer service that satisfies all my needs! I recommend this storage location to all my family and friends.
Response from Extra Space Storage (11/22/2020)
Thank you for the kind words, Joy. We pride ourselves on having a knowledgeable, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. We appreciate you recommending us to your friends and family. Don't hesitate to reach out at 888-STORAGE if you need anything!
November 19, 2020
Katie Brown
Posted On Google
Started renting my unit today! Dina was so helpful and answered all my questions, and even let me check out the unit before I committed. The complex was well kept, and I really appreciate that it’s gated. The extra safety is a plus!
Response from Extra Space Storage (11/20/2020)
Thank you for your feedback, Katie! Providing renters with clean and secure facilities is our top priority. We're glad Dina was able to meet your storage needs. Call us if there is anything else we can do to assist you!?
November 9, 2020
Diane Stevens
Posted On Google
Dina and Kayla are awesome human beings and followed all the no-touch protocol! They set me up with the best location, with a great start up offer and even shared some ideas to help get rid of smoke smells from my mom's belongings. I'm hoping not to need this storage unit for long but I know my stuff is safe and the crew will take good care of me! THANKS!!!
Response from Extra Space Storage (7/3/2020)
Thank you for your feedback, Diane! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs.
November 6, 2020
Traci Davis
Posted On Google
I highly recommend Extra Space Storage, Dina was very professional and knowledgeabe. She did a great job going over everything with me to ensure I made the right decision on which unit would work best for me and my family. I would highly recommend Extra Space Storage to my friends and family.
Response from Extra Space Storage (11/6/2020)
Hi Traci, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dina! We really appreciate the recommendation as well as the 5-star review! Don't hesitate to reach out if you need anything!?
November 4, 2020
Bobby Hunter
Posted On Google
Kayla was an awesome person she has great customer service and very nice she went to the extreme to help me with a unit.
Response from Extra Space Storage (11/5/2020)
Thank you for the kind words, Bobby! We're committed to providing excellent customer service. We're glad Kayla was very nice and went to the extreme to help you with a unit. Don't hesitate to reach out if you need anything!
November 4, 2020
NIKKI Aoki
Posted On Google
She was amazing and so personal! Today I came in to switch my unit to a bigger unit and she was so helpful! What made the experience even better is I’ve only been in here once in February and she still knew my name! That was impressive! Someone with this type of customer service skills needs a raise!
Response from Extra Space Storage (11/4/2020)
Thank you for the kind words, Nikki. We're glad our manager was helpful and made the experience even better. Our team is here to serve you, so give us a call at (540) 786-2222 if you need any future assistance.
November 4, 2020
Charles Bradley
Posted On Google
I tried to setup a storage account online but the website kept giving me error messages so I had to call the local office to finalize. Kayla was able to find my online information and quickly set me up. I am actually glad that she is the manager at my storage site. She came across as professional and knowledgeable and was impressed.
Response from Extra Space Storage (11/5/2020)
Hi Charles, we're glad Kayla was able to find your online information and quickly set you up. We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Call if there is anything, we can do to assist you.
October 31, 2020
King Flops
Posted On Google
Dina was so helpful.. couldn't have asked for better service and the unit was brand new,or looked it. Recommend to anyone..
Response from Extra Space Storage (10/31/2020)
Hi King, we're glad Dina was able to help! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything!
October 30, 2020
Jennifer McAleese
Posted On Google
Dina was very helpful! She's friendly and easy to work with. I accidentally booked at the wrong location (very close by though) and she made it so easy to get signed up and didn't require us to make an extra trip. I would highly recommend this location.
Response from Extra Space Storage (10/30/2020)
Thanks for the kind words, Jennifer! We're glad Dina was very helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (540) 786-2222 if you need anything.
October 27, 2020
Jessica lynn
Posted On Google
Great service !! Helped us with what we needed ! We was in and out quicker than we thought! Totally recommend!!!
Response from Extra Space Storage (10/27/2020)
Hi Jessica, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (540) 786-2222 or stop by the office if you need anything!
October 27, 2020
Mario Alas-Velis
Posted On Google
Excellent customer services and great location!!
Response from Extra Space Storage (10/28/2020)
Thank you, Mario. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. Don't hesitate to reach out if you need anything!?
October 27, 2020
Kylee Carney
Posted On Google
Came here after booking a unit at a facility down the street, guy was super rude at the other place and I just didn't wanna store my stuff at a place like that. I drove over here to extra space storage just by chance seeing if they had a free month promotion which they did. I can't remember the name of the woman helping me but she was so nice and friendly and had me inside my unit loading stuff in less than 10 mins. Needless to say my experience was great and I would recommend storing your items here, very friendly staff!
Response from Extra Space Storage (10/27/2020)
Hi Kylee, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
October 23, 2020
Donna Guevara
Posted On Google
When my unemployment checks were interrupted due to a fiber optics issue out out of my control, Kayla was very helpful and stopped my automatic payment and also was kind enough to not charge me a late fee. I've been with extra space for over a year and very happy with their service.
Response from Extra Space Storage (10/23/2020)
Thank you, Donna! It's wonderful to hear you had a positive experience with Kayla and want you to know that we are here to assist you with any further storage needs! Give us a call at (540) 786-2222 if anything comes up!
October 21, 2020
Suzanne Wilson
Posted On Google
Kayla was amazing and treated us like family. We never had any issues and the facility was always clean. We couldn’t have asked for a better experience and we would recommend them to anyone...good service for a great price!
Response from Extra Space Storage (10/22/2020)
Hi Suzanne, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!
October 7, 2020
Todd Koeze
Posted On Google
Super friendly, helpful and efficient. Kayla and Dina are great representatives of the company!
Response from Extra Space Storage (10/7/2020)
Hi Todd, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Call us if there is anything, we can do to assist you.
September 26, 2020
Cynthia Greene
Posted On Google
I moved in and out of these units with nothing but the best customer service. I've never needed a storage unit but I managed to snag 3 all near each other to suit my needs perfectly and with short notice. If I ever move again, I'll definitely be using this facility. It is super clean and the staff is super friendly and accommodating.
Response from Extra Space Storage (9/27/2020)
Thank you for the kind words, Cynthia! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you need anything!
September 26, 2020
Dan Cheston
Posted On Google
Great staff and decent rates.
Response from Extra Space Storage (9/27/2020)
Dan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Call us if there is anything, we can do to assist you.
September 25, 2020
Nicky N
Posted On Google
Kayla answered all my questions and more!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Intersection of Five Mile Run and Plank Rd.directly behind Rite Aid.
Directions from the North
I-95 South, then merge onto VA-3/Plank Rd via EXIT 130B toward Culpeper take right onto Five Mile Run Rd. Directly behind the Rite Aid.
Directions from the South
I-95 North, then merge onto VA-3/Plank Rd via EXIT 130B toward Culpeper take right onto Five Mile Run Rd. Directly behind the Rite Aid.
Directions from the East
SR 3/Blue and Gray Pkwy becomes VA-3/Blue and Gray Pkwy VA-3/Blue and Gray Pkwy becomes SR 3/Blue and Gray Pkwy. SR 3/Blue and Gray Pkwy becomes VA-3. Take right onto Five Mile Run Rd. Directly behind the Rite Aid.
Directions from the West
US-15 Business/US-29 Business/US-522/N Main St. Continue to follow US-15 Business/US-29 Business/US-522. Turn left onto US-522/US-15 Business/Germanna Hwy. Continue to follow Germanna Hwy. Germanna Hwy becomes VA-3/Plank Rd. Turn left. Turn left onto VA-3/Plank Rd. Take right onto Five Mile Run Rd.