Fredericksburg self storage at 2403 Plank Rd

Very friendly, very helpful. Pleasure to finally have human beings answering the phones.

I had a very pleasant experience renting at Extra Space wholly because the 2 people I dealt with were well informed and answered all my questions and on top of that, very personable!

Reservation and payment made over the phone which allowed me to access my storage unit after hours.

Customer service is awesome the lady at office Mrs. Katja show me the unit I'm renting before fill up any paperwork and that was awesome she get me to the whole process smooth and easy super friendly highly recommended

Quick, fast, and clean!! Communicating with the staff was easy and fun. Thanks for your support during our time needing storage space.

They were quick and efficient in helping my business getting extra storage space. My supplies were delivered the next morning and we were ready to go. Thank for the excellent service.

Beverly was very efficient and quickly helped me to get my storage setup. Extra Space Storage is so easy to use and at this particular site, I can tell my items will be safe ands readily accessible. Each expense is clearly explained, no surprises. And I did like the electronic version of signing, it seemed like I was setup in ten minutes. I recommend Extra Space Storage in general, but especially recommend this one with Beverly as the customer rep on site.

Didn’t catch her name but she was awesome! Got me in and out within 10 minutes! Got the storage I needed and saved me from the situation I was in at the moment! Very pleased she was so friendly and helpful!

We had an exceptional experience with our local Extra Space Storage from beginning to end. Every employee was fast to reply, polite and beyond helpful. The process to set up a storage unit was so easy. The app super easy to use. The space was clean. The communication exceptional. Moving out was even easy. Highly Recommend to everyone if you want a pleasant and easy experience.

I talked to Dina today, and she was able to help me find a storage unit for my daughter. I had several questions, and she answered all of them and was able to get me what I needed.

The process was quick and easy! The ladies at the front were friendly and helpful.

Awesome customer service. 2nd time renting from them in 2 different states. So nice and professional.

Great Customer service! Katja and the lady that begins with a B ( not Beverly), were great and really made sure we were takin care of. We were on a time crunch and couldn’t of asked for a better service. Its a bit pricey, but the their service and Bluetooth functionality took the sting out a bit! Thanks a million ladies!!

Ive been here over a year and still theybhave yet to skip a beat on excellent customer service and taking care of the facility

The representative was so polite and helpful and answered all my questions.

First time customer. Rented a Fredricksburg unit. Online reservation and chat were exceptionally smooth. Digital signing of paperwork was great. Unit was clean and lock worked as advertised. Beverly was at the front desk. She was extremely courteous and helpful. Totally satisfied customer.

Very friendly customer service. Love the customer service!! Extremely clean storage units. Pleasant and efficient experience overall.

Safe and secure facilitie

Awesome experience, very reliable and clean. The customer service was great very informative helped thru every step to get the process completed. Great company to do business with. I will definitely recommend doing business with.

Reserved and prepaid online. Process was seamless. Customer service in store was stellar. Beverly was extremely helpful. Rated 4 stars due to the digital Bluetooth code they now offer instead of a physical lock. Not sure what genius thought of this, but how am I supposed to get in my storage if I lose my phone?