Extra Space Storage facility on 1141 W Pembroke Ave - Hampton, VA
(467 REVIEWS)

Hampton self storage at 1141 W Pembroke Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1584

Directions

Intersections/Landmarks

W Pembroke Ave and Settlers Landing Rd

Directions from the North

Drive south on LaSalle Ave. Turn right onto Settlers Landing Rd. Turn left onto W Pembroke Ave. Our facility will be on your left.

Directions from the South

Drive north on LaSalle Ave. Turn left onto Settlers Landing Rd. Turn left onto W Pembroke Ave. Our facility will be on your left.

Directions from the East

Drive west on Settlers Landing Rd. Turn left onto Settlers Landing Rd. Turn left onto W Pembroke Ave. Our facility will be on your left.

Directions from the West

Drive east on Briarfield Rd. Continue onto W Queen St. Turn right onto W Pembroke Ave. Our facility will be on your left.

Frequently Asked Questions at 1141 W Pembroke Ave

What items need climate controlled storage in Hampton, VA?

What is the largest outdoor storage space I can rent at 1141 W Pembroke Ave?

Do I need insurance to rent a storage unit in Hampton, VA?

Are packages accepted at storage units at 1141 W Pembroke Ave?

Can I rent a storage unit for 1 month at 1141 W Pembroke Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Jason H.

Posted On Google

OVERALL RATING

Great staff and great customer service. Ashanti does a great job.

Response from Extra Space Storage (6/27/2022)

Thanks for the awesome review, Jason! We work hard to meet the expectations of our customers, and we're happy to hear Ashanti hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 722-3336 if you need anything.

June 21, 2022

Kyna A.

Posted On Google

OVERALL RATING

Ms. Hawkins was very friendly and professional. She explained everything thoroughly.

Response from Extra Space Storage (6/21/2022)

Hi Kyna, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Hawkins! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 18, 2022

say k.

Posted On Google

OVERALL RATING

Great customer service and great attitudes

Response from Extra Space Storage (6/18/2022)

Thank you for the kind words, Say! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!

June 10, 2022

Talisha G.

Posted On Google

OVERALL RATING

Ashanti was very generous and helpful l, process was quick and easy and she saved me a lot of money. I also loved her energy it was very welcoming thanks for your assistance Ashanti great work! Definitely recommend the pembroke location ??

Response from Extra Space Storage (6/10/2022)

Thank you for taking the time to leave your feedback, Talisha! We're so happy to hear Ashanti was able to make your rental process quick and easy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 7, 2022

Jesica B.

Posted On Google

OVERALL RATING

Ashanti Hawkins was absolutely amazing! She made sure I was taken care of in a very timely manner. She is an asset to your company!

Response from Extra Space Storage (6/7/2022)

Hi Jesica, we appreciate you taking the time to share your experience with us! We agree, Ashanti is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 7, 2022

Dasia B.

Posted On Google

OVERALL RATING

Very polite and very helpful and very good at her job

Response from Extra Space Storage (6/7/2022)

Hi Dasia!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 722-3336 or stop by the facility!

June 1, 2022

Krista W.

Posted On Google

OVERALL RATING

Very accommodating and clean facility. I had moved from Shreveport to Hampton and the initial unit I rented was too small, so the nice lady (I forgot her name), took me back to the office to find a bigger unit. I've used these guys before and will use them again

Response from Extra Space Storage (6/1/2022)

Thank you for the review, Krista! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 28, 2022

VB O.

Posted On Google

OVERALL RATING

The service was good, and you can pick up your stuff anytime that you want. We have just started using Extra Space Storage. We are pleased that there are not any restrictions that limit access to storage.

Response from Extra Space Storage (5/28/2022)

Thank you for the review, Vb Ocean Vibes! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.

May 20, 2022

Stefanie M.

Posted On Google

OVERALL RATING

Ashanti was polite, patient and kind enough to take the time to answer all of my questions! Excellent service!

Response from Extra Space Storage (5/20/2022)

Thanks for the great review, Stefanie! We're glad Ashanti was polite, patient, and kind. Please call us at (757) 722-3336 if you have any questions!

May 20, 2022

Nicole W.

Posted On Google

OVERALL RATING

Ashanti was great. She was so helpful and kind.

Response from Extra Space Storage (5/20/2022)

Hi Nicole, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, kind staff, so we are thrilled to hear that you had such a positive experience renting with Ashanti! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 14, 2022

Makiydah E.

Posted On Google

OVERALL RATING

Jerry is awesome. I had the worst experience at the LaSalle branch with Donna Fralin McGhee. In that same day I signed the lease and cancelled it 20 mins later. Jerry released my stress when I went to the Pembroke Avenue location. The transition was smooth, Jerry was very helpful and professional. Jerry's expertise made all the frustration I had developed from Donna go away and took away the doubt I had began to have even using this company. THANKS Jerry, your service was AWESOME. ??

Response from Extra Space Storage (5/15/2022)

Thank you for the kind words, Makiydah. We're glad Jerry released your stress, was very helpful, and professional. We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 5, 2022

Lasena F.

Posted On Google

OVERALL RATING

Great customer service...

Response from Extra Space Storage (5/5/2022)

Thank you for the kind words, Lasena! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 4, 2022

ajae18

Posted On Google

OVERALL RATING

The staff was friendly and helpful.

Response from Extra Space Storage (5/4/2022)

Hi, Ajae18 ! Thanks for the positive review, it means a lot to our team. Please call (757) 722-3336 if you have any questions about your rental.

May 2, 2022

alexia s.

Posted On Google

OVERALL RATING

Ashanti was great. Though I was not able to get a space at her site she helped us secure a unit at a nearby location and we are very satisfied with her service!

Response from Extra Space Storage (5/3/2022)

Hello, Alexia. Thank you for the review. We're so glad Ashanti could meet your storage needs. Please stop by the office if you need anything!

April 26, 2022

Gregory B.

Posted On Google

OVERALL RATING

Zawadi She is awesome and very polite

Response from Extra Space Storage (4/26/2022)

Thanks for the positive review, Gregory! We are glad you had a great experience with Zawadi. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 26, 2022

mo f.

Posted On Google

OVERALL RATING

Great interaction! Ashanti is very professional, friendly, and was very helpful.

Response from Extra Space Storage (4/26/2022)

Hi Mo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ashanti! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 26, 2022

Yolanda D.

Posted On Google

OVERALL RATING

The employees were very nice and helpful in choosing the best unit size for me. The units are very clean and the place is easy to navigate.

Response from Extra Space Storage (4/26/2022)

Hi Yolanda, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 18, 2022

Marye E.

Posted On Google

OVERALL RATING

Zawadi was exceptionally helpful and patient. She is way a stayed at Extra space. Thank you for all you do.

Response from Extra Space Storage (4/18/2022)

Hi Marye, thank you for your review. We're glad Zawadi was exceptionally helpful and patient. Stop by our office if you need anything in the future!

April 2, 2022

Ulfric R.

Posted On Google

OVERALL RATING

Zawadi was very cheerful and super helpful

Response from Extra Space Storage (4/2/2022)

Thank you for the kind words, Ulfric. We're glad Zawadi was able to help! Our team is here to serve you, so give us a call at (757) 722-3336 if you need any future assistance.

April 2, 2022

Sharon B.

Posted On Google

OVERALL RATING

Zawadi

Response from Extra Space Storage (4/2/2022)

Hello, Sharon. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (757) 722-3336.