Extra Space Storage facility on 1141 W Pembroke Ave - Hampton, VA
Extra Space Storage
1141 W Pembroke AveHampton, VA 23661

Read 352 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on W Pembroke Ave south of Settlers Landing Rd, Extra Space Storage serves Hampton residents near Wythe, Olde Hampton, Downtown Hampton, Aberdeen Gardens, and more. Locals will recognize our facility southwest of KFC and McDonald's.

Affordable Storage Near Hampton University

Are you a college student who needs a storage unit? Extra Space Storage is about 2 miles from Hampton University, providing an easily accessible option for summer storage or storage while studying abroad.

Secure Storage Near Langley Air Force Base

Extra Space Storage is about 15 minutes from Langley AFB, so we're a convenient solution for active military, military families, and base personnel living in and around Hampton.

A Versatile Self Storage Solution

With a variety of storage units, climate-controlled storage, vehicle storage, and exceptional security, Extra Space Storage on W Pembroke Ave is the storage partner you can trust in Hampton near Wythe!

Storage Units to Fit Your Needs

Our Hampton storage facility can accommodate residential and commercial storage needs! We have units from 4x5 to 12x30 with drive-up access, first-floor access, and more!

Secure Storage

With security measures like an on-site resident manager, video surveillance, and electronic gate access, you can rest assured your valuable items are well-protected at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Looking for vehicle storage in Hampton? Extra Space Storage has 10x20 outdoor parking spaces and 11x16 to 12x30 enclosed drive-up units that can accommodate everything from motorcycles to cars.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Multiple entrance gates
  • Wide-drive aisles to accommodate large moving trucks

Experience the Extra Space Difference

At Extra Space Storage, we strive to provide self storage our customers can depend on. From our clean, well-maintained, secure facility to our friendly, professional staff, we go above and beyond to deliver an incredible storage experience. If you need assistance at any time, let us know. We're happy to help! Contact us today to reserve a storage unit in Hampton!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1584

Recent Customer Reviews About This Facility

June 16, 2021

Anna E.

Posted On Google

OVERALL RATING

Kiara helped us out, excellent costumer service, great prices on storage units . Would definitely recommend

June 4, 2021

Bryan L.

Posted On Google

OVERALL RATING

The people working there were very helpful and nice, Pricing was affordable.

Response from Extra Space Storage (6/4/2021)

Bryan, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. Stop by our office if you need anything in the future!

June 2, 2021

Jerome w.

Posted On Google

OVERALL RATING

Tammy and Keys made our experience very pleasant and was very helpful.

Response from Extra Space Storage (3/13/2021)

Hi Jerome, thank you for your review. We're glad Tammy and Keys made your experience very pleasant and were very helpful. Stop by the office if you need anything.

May 20, 2021

Kevin G.

Posted On Google

OVERALL RATING

Tammy and Keys are the best 100%!!! They were more helpful than I can imagine!!

Response from Extra Space Storage (5/25/2021)

Thank you for the kind words, Kevin. We're glad Tammy and Keys were more helpful than you imagined! Our team is here to serve you, so give us a call at (757) 722-3336 if you need any future assistance.

May 16, 2021

Antonio W.

Posted On Google

OVERALL RATING

Great customer services

Response from Extra Space Storage (5/19/2021)

Hi, Antonio ! Thanks for the positive review, it means a lot to our team. Please call (757) 722-3336 if you have any questions about your rental.

May 11, 2021

Brandi S.

Posted On Google

OVERALL RATING

Mrs. Tammy’s customer service was extremely outstanding! She made my move into storage stress FREE. She was so helpful, friendly and her customer service was amazing! If you are searching, search NO MORE! Extra space storage is the place to be.

Response from Extra Space Storage (5/13/2021)

Hi Brandi, thanks so much for your review! We are thrilled to hear your experience with Mrs. Tammy was positive and are always here to help with your storage needs! Give us a call at (757) 722-3336 or stop by the office if you need anything!

May 2, 2021

Mrs.G L.

Posted On Google

OVERALL RATING

I must say Tammy Kelsy customer service was Great. Prices are reasonable. And it's a every clean environment.

Response from Extra Space Storage (5/5/2021)

Thanks for the positive review, Mrs.g! We are glad you had a great experience with Tammy. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 28, 2021

Aj B.

Posted On Google

OVERALL RATING

Tammy was the greatest. I had a wonderful experience. Came in and was done in no time. I will tell everyone about extra space storage and Mrs. Tammy. Yaaaaaaa??

Response from Extra Space Storage (4/29/2021)

We think Tammy is great too! Thanks for the recommendation, Aj. We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 28, 2021

Carl C.

Posted On Google

OVERALL RATING

Tammy was awesome very helpful wonderful person

Response from Extra Space Storage (4/29/2021)

Thank you for the kind words, Carl. We're glad Tammy was able to help! Our team is here to serve you, so give us a call at (757) 722-3336 if you need any future assistance.

April 26, 2021

Marshall Y.

Posted On Google

OVERALL RATING

Great place to store your stuff.

Response from Extra Space Storage (4/28/2021)

Marshall, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 16, 2021

Diane T.

Posted On Google

OVERALL RATING

kiara is awesome! we were in a panic and did not know what to do and she saved the day for us. I highly recommend extra space storage and if possible go to 1141 w pembroke Avenue and see kiara.she is awesome! Great job!

Response from Extra Space Storage (4/21/2021)

Hi Diane, thanks so much for your review! We are thrilled to hear your experience with Kiara was positive and are always here to help with your storage needs! Give us a call at (757) 722-3336 or stop by the office if you need anything!

March 30, 2021

Geron M.

Posted On Google

OVERALL RATING

Awesome place!!! Very reasonable pricing!!! Awesome Customer Service!!!

Response from Extra Space Storage (4/4/2021)

Geron, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

March 27, 2021

Cheryl P.

Posted On Google

OVERALL RATING

Tammy Kelsey was super friendly and super helpful. We were exhausted by the time we first arrived but her sweet personality made us feel good knowing we were being treated well and our belongings were safe in a clean and secure place.

Response from Extra Space Storage (4/2/2021)

Thank you for your feedback, Cheryl! Providing renters with clean and secure facilities is our top priority. We're glad Tammy was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 27, 2021

Raven J.

Posted On Google

OVERALL RATING

We were looking for a climate-controlled storage, the storage unit we were looking for was offered at their sister location but the size and type of storage unit was just fine especially if it was located inside. Kelsey was extremely helpful, I had a great experience.

Response from Extra Space Storage (4/2/2021)

Thank you for the kind words, Raven. We're glad Kelsey was able to help! Our team is here to serve you, so give us a call at (757) 722-3336 if you need any future assistance.

March 27, 2021

Caprina G.

Posted On Google

OVERALL RATING

Tammy was nice and friendly with a smile

Response from Extra Space Storage (4/1/2021)

Thanks for the great review, Caprina! We're glad Tammy was nice and friendly. Please call us at (757) 722-3336 if you have any questions!

March 24, 2021

tronda e.

Posted On Google

OVERALL RATING

I NEVER do these reviews but i had to this time. The BEST customer service ever...Above and beyond!!

Response from Extra Space Storage (3/25/2021)

Thanks for taking the time to leave us a review, Tronda! We are so glad we could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 22, 2021

Quanisha B.

Posted On Google

OVERALL RATING

Property manager Kiara was really nice and knowledgeable about the units. She answered all questions and got me all setup to move in !!

Response from Extra Space Storage (3/28/2021)

Hi Quanisha, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kiara! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 18, 2021

Anthony J.

Posted On Google

OVERALL RATING

Tammy is very professional and nice and always courteous and her Keys offers the same excellent service! As a long time renter since 2003, Extra Space Storage is clean and offer the best of the best service! Check them out and you will be pleased! Thank you as always! Anthony Johns Loyal Customer

Response from Extra Space Storage (3/24/2021)

Hi Anthony, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Tammy! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 15, 2021

David S.

Posted On Google

OVERALL RATING

Very clean and the young lady in the office was a pleasure to deal with.

Response from Extra Space Storage (3/21/2021)

Hi David, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.

March 13, 2021

David J.

Posted On Google

OVERALL RATING

Bottom Line Up Front: This storage facility is the best and nicest facility I have seen in 5 military moves in the past 15 years. The staff is kind, courteous, professional, and the facility is so well kept up that I would have felt comfortable eating anything that had fallen on the floor. And all units are on ground level! Layout on this facility is excellent, and the most you will have to walk is 50 ft. Here's the long version: Late in the afternoon on a chilly Saturday, after several exhausting days of packing and moving, I rolled into Hampton, VA. I had made a reservation at another storage facility, and within a few minutes it was apparent that the other facility was sketchy, unsecure and had a terrible layout. "No. Just no," I said to myself. But it was 4:45 on a Saturday afternoon, and I had a truck full of 51 years of personal possessions with nowhere to go. In desperation I offered up a prayer to Siri, Me: "Hey Siri. Find a storage facility near me." The voice from heaven replied ... Siri: "There is an Extra Space Storage 1.2 miles from your location. Would you like me to call?" Me: "Yes!" Siri: "Calling Extra Space Storage." ESS Central Reservation: One ring. "Extra Space Storage. This is (the sweetest voice I have heard in days.) How may I help you?" (Wow, they even use correct grammar!) Stressed Out Me: "I'm in a terrible bind. I just arrived in Hampton, Virginia, and the storage facility I had arranged is a disaster. Do you have any units in your Hampton. I need to rent it TONIGHT, and I know you are closing soon. Can you please help me out? Please!" Angelic ESS Customer Service Rep: "Sir, we have three units available. I'll put a hold on all three of them for you. I'm also going to call to the facility right now and tell them to stay open for you. Can you get there in the next 15 minutes?" Elated Me: "Yes, I am on my way. Thank you! Thank you! Thank you!" Angelic ESS Rep: "You are very welcome (I can hear her smile through the phone.) The name of local agent who will help you is Keys. I will call her right now." .... Stressed-out-by-relieved me drives 1.2 miles to other ESS location .... Siri: "You have arrived at your destination." Frantic Me: "Hi, my name is Dave and I just talked to (Angelic Customer Service Rep) who said you have a unit for me. Are you Keys?" Calm, Smiling Keys: "Yes, Sir! Let me look up your reservation .... I can see you are in a hurry, so we'll get this done as quickly as possible, and then I will email you the contract to docusign by Monday. Will that work for you?" Within 5 minutes all the paperwork was complete, I had a unit number, a gate code, and a new, shiny cylinder lock (I think it cost me an extra $15). The layout of this facility was excellent -- no stairs to climb, no elevators, sparkling clean, well lit. Keys even stayed late and walked by as we were unloading to make sure were were doing okay. Within 40 minutes, 3 of us were able to unload a full 20 ft truck, close the door, and throw back some pizza and beer after a long day that ended much better than expected. On Monday morning I had a couple of hiccups in signing the online document (my fault for hitting the back button when I shouldn't have). I called Keys, and she remedied it immediately. From the bottom of my heart, THANK YOU TO KEYS AND THE ANGELIC CUSTOMER SERVICE REP!!!!! You are true professionals and treated me 10 times better than I expected. Keys, your attitude and professionalism are rare and enviable qualities that will make you successful at whatever professional path you take. Angelic Customer Service Lady, I am grateful that you heard the anxiety in my voice and responded in the most helpful way possible. Your calm, quick action won a customer, lowered my blood pressure and saved me hours of work and possibly hundreds of dollars in overage charges on my rental truck. Use this facility!

Response from Extra Space Storage (3/19/2021)

Thank you so much for your kind words, David. We really appreciate you taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!

Frequently Asked Questions at 1141 W Pembroke Ave

What items need climate controlled storage in Hampton, VA?

What is the largest outdoor storage space I can rent at 1141 W Pembroke Ave?

Do I need insurance to rent a storage unit in Hampton, VA?

Are packages accepted at storage units at 1141 W Pembroke Ave?

Can I rent a storage unit for 1 month at 1141 W Pembroke Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

W Pembroke Ave and Settlers Landing Rd

Directions from the North

Drive south on LaSalle Ave. Turn right onto Settlers Landing Rd. Turn left onto W Pembroke Ave. Our facility will be on your left.

Directions from the South

Drive north on LaSalle Ave. Turn left onto Settlers Landing Rd. Turn left onto W Pembroke Ave. Our facility will be on your left.

Directions from the East

Drive west on Settlers Landing Rd. Turn left onto Settlers Landing Rd. Turn left onto W Pembroke Ave. Our facility will be on your left.

Directions from the West

Drive east on Briarfield Rd. Continue onto W Queen St. Turn right onto W Pembroke Ave. Our facility will be on your left.