Extra Space Storage facility on 815 LaSalle Ave - Hampton, VA
(388 REVIEWS)

Hampton self storage at 815 LaSalle Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1778

Directions

Intersections/Landmarks

Settlers Landing Rd and LaSalle Ave

Directions from the North

Drive south on LaSalle Ave. Pass W Pembroke Ave and continue south. Our facility will be on your right after Settlers Landing Rd.

Directions from the South

Drive north on LaSalle Ave. Turn left onto Settlers Landing Rd. Our facility will be on your left.

Directions from the East

Drive northwest on I-64 W. Take Exit 267. Turn right onto LaSalle Ave. Our facility will be on your right after Settlers Landing Rd.

Directions from the West

Drive southeast on I-64 E. Take Exit 265A. Turn right onto LaSalle Ave. Our facility will be on your right after Settlers Landing Rd.

Frequently Asked Questions at 815 LaSalle Ave

How hot can a storage unit get in the summer in Hampton, VA?

Can you store a car in self storage at 815 LaSalle Ave?

Do I need insurance to store my vehicle in Hampton, VA?

Where can I buy moving boxes in Hampton, VA?

Can I use a storage unit as a workshop at 815 LaSalle Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 17, 2022

Jason L.

Posted On Google

OVERALL RATING

I tried to deliver the mail to the person working today through the mail slot to make it easier for him. .. so he wouldn't have to waste his energy on unlocking and then opening the door, (as I normally do with everyone else) but he clearly got upset and got a slight attitude for no reason. It was the black stocky dude with the short flat-top. I'm guessing he thought I was going to drop the mail off on the floor right in front of him as he got closer. I'm not that inconsiderate to do such a thing. He caught an attitude and started looking at me in a condescending way as I was leaving to my next stop. Fire this guy. He really needs to work on his people skills. It may pay off for you in the long run. ?? Anyways....still the best place in town if you need to store your belongings.

Response from Extra Space Storage (6/17/2022)

Jason, We appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. Please give us a call at 888-storage if you would like to discuss this further.

June 4, 2022

stuart e.

Posted On Google

OVERALL RATING

It's a 4 right now because the lady presured me and my wife to review it. She was cool so I don't mind review but I got another text requesting a review, not really a fan of that. Also not a fan of the auto renew off of what ever card you give. I'll update it if the space sucks or if we have any problems because I'm petty like that.

Response from Extra Space Storage (6/2/2022)

Wow, thank you for the great rating Stuart! We are so happy you had a great experience with Extra Space.

May 13, 2022

Christina H.

Posted On Google

OVERALL RATING

Great customer service from Ms. Donna!! I’ve been here before as a student and am here today and a happy customer so far.

Response from Extra Space Storage (5/13/2022)

Hey Christina, Thank you for your kind review! It's great to hear Donna was able to provide you with the customer service you deserve! Let us know if there's anything else we can do to keep your experience great! We love having you as a customer! Give us a call at 888-storage if you need anything.

April 7, 2022

Jackquline V.

Posted On Google

OVERALL RATING

Today started out as a very stressful morning not knowing what to expect but Zawadi went above and beyond the call of duty in helping me. She was definitely a Blessing.

Response from Extra Space Storage (4/7/2022)

Hi Jackquline, thank you for your review. We're glad Zawadi went above and beyond the call of duty in helping you. Stop by our office if you need assistance or have any questions.

March 31, 2022

Victoria W.

Posted On Google

OVERALL RATING

The account creation was well organized and the representative who helped us was very supportive.

Response from Extra Space Storage (3/31/2022)

Hi Victoria, thank you for your review. We're glad the representative who helped you was very supportive. Stop by our office if you need assistance or have any questions.

March 26, 2022

GreatGreenMan

Posted On Google

OVERALL RATING

Staff were friendly and helpful, building is clean and secure. I've had my stuff stored in here for several years without issue, and access was easy whenever I needed.

Response from Extra Space Storage (3/26/2022)

Thank you for being a loyal customer, Greatgreenman! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 19, 2022

Pua

Posted On Google

OVERALL RATING

I've been with ExtraSpace off 815 LaSalle since 2018 and I've had nothing but a good experience and relationship with them. Communication with them has always been prompt and the times that I've come into the office has always been positive ones. Especially today with Zawadi, the Assistant Store Manager, warm and welcoming... like chatting with an old friend! The until themselves are climate controlled, well lit inside, various sizes to suit your needs, and lots of push carts to haul your stuff to and from your car. Controlled access, (got to punch in your code to enter), and there's an elevator inside as well for units on the upper floor. All my stuff is still intact and in good condition. Satisfied customer here.

Response from Extra Space Storage (2/20/2022)

Hi Pua, thanks so much for your review! We are thrilled to hear your experience was good. We're glad Zawadi is warm and welcoming. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We pride ourselves on keeping our storage facility well-lit and are thrilled to hear your experience reflects that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 27, 2022

Brittany B.

Posted On Google

OVERALL RATING

Super easy to sign everything and Donna was the best.!

Response from Extra Space Storage (1/27/2022)

Thank you for the excellent rating, Brittany! We're happy Donna was able to provide a smooth rental experience.

January 6, 2022

Kevin D.

Posted On Google

OVERALL RATING

Donna was awesome!!!

Response from Extra Space Storage (1/6/2022)

Hello, Kevin. Thank you for the 5-star review! We're so happy Donna could help. Don't hesitate to reach out to us at 888-storage if you need anything!

December 8, 2021

Kelly A.

Posted On Google

OVERALL RATING

Always clean, with working doors/code access. Plenty of carts available to help you load and unload.

Response from Extra Space Storage (12/7/2021)

Hi Kelly, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 27, 2021

Sheila R.

Posted On Google

OVERALL RATING

Donna was awesome!!

Response from Extra Space Storage (11/27/2021)

Thanks for the positive review, Sheila! We are glad you had a great experience with Donna. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 22, 2021

Sharon J.

Posted On Google

OVERALL RATING

I've been with Extra space for over 7 years and I'm happy with Donna professionalism and friendly personality. She is ALWAYS very helpful and patient. Thanks Donna for everything. I really appreciate you and knowing you're gonna be on the other end of the phone with your pleasant tone makes my day.

Response from Extra Space Storage (11/23/2021)

Hi Sharon. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Donna! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

November 22, 2021

John S.

Posted On Google

OVERALL RATING

Donna is great

Response from Extra Space Storage (2/12/2021)

Hello, John. Thank you for the review. We're so glad Donna could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 20, 2021

Sharon W.

Posted On Google

OVERALL RATING

Donna helped me get storage and was great

Response from Extra Space Storage (11/20/2021)

Thank you for the kind words, Sharon. We're glad Donna was able to help! Our team is here to serve you, so give us a call at (757) 722-3982 if you need any future assistance.

November 13, 2021

Bill B.

Posted On Google

OVERALL RATING

Sandy was super helpful and informative. Really appreciate her professionalism.

Response from Extra Space Storage (11/13/2021)

Hi Bill, thank you for your review. We're glad Sandy was super helpful and informative. Stop by our office if you need assistance or have any questions.

November 13, 2021

Eric J.

Posted On Google

OVERALL RATING

Friendly staff, Clean units.

Response from Extra Space Storage (7/31/2021)

Hello Eric, thank you for the rating! We're happy to hear you had a great experience. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 1, 2021

Tricia M.

Posted On Google

OVERALL RATING

Fabulous! Super fast check in and professional service. Drive up unit in great shape!

Response from Extra Space Storage (11/1/2021)

Thank you for the review, Tricia! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 8, 2021

Jasmond J.

Posted On Google

OVERALL RATING

Very helpful and very clean facility

Response from Extra Space Storage (10/8/2021)

Hi Jasmond, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.

September 25, 2021

Nakia A.

Posted On Google

OVERALL RATING

Marie was great. The entire process was so effortless considering my urgent need. The facility is clean and just what I was looking for.

Response from Extra Space Storage (9/25/2021)

Hi Nakia, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Marie reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 9, 2021

Mercedez J.

Posted On Google

OVERALL RATING

She was very helpful. Thanks

Response from Extra Space Storage (9/9/2021)

Thank you for the kind remarks, Mercedez! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! We're always here to help at 888-storage.