Extra Space Storage facility on 2401 Build America Dr - Hampton, VA
(85 REVIEWS)

Hampton self storage at 2401 Build America Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1946

Directions

Intersections/Landmarks

I-64 and W Mercury Blvd

Directions from the North

Drive south on I-64 E. Take Exit 263. Merge onto W Mercury Blvd. Turn right onto Build America Dr. Our facility will be on your right.

Directions from the South

Drive northwest on I-64 W. Take Exit 263A. Merge onto W Mercury Blvd. Turn right onto Build America Dr. Our facility will be on your right.

Directions from the East

Drive west on W Mercury Blvd. Turn right onto Build America Dr. Our facility will be on your right.

Directions from the West

Drive east on W Mercury Blvd. Turn left onto Build America Dr. Our facility will be on your right.

Frequently Asked Questions at 2401 BUILD AMERICA DR

Can you store a car in self storage at 2401 Build America Dr?

Does 2401 Build America Dr have 24 hour access self storage?

What is the average height of a storage unit?

What is the largest storage unit I can rent?

Do I need insurance to rent a storage unit in Hampton, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 20, 2022

Tonya J.

Posted On Google

OVERALL RATING

Ginger was awesome. She went above and beyond what was necessary to assist me. Your company need more staff like Ginger. She truly made a difference in me wanting to do business with Extra Space Storage.

Response from Extra Space Storage (6/20/2022)

We think Ginger is great too! Thanks for the positive review, Tonya. We're glad she went above and beyond what was necessary to assist you. Stop by our office if you need assistance or have any questions.

June 18, 2022

edward c.

Posted On Google

OVERALL RATING

Tammy was very helpful and got me and my family exactly what we needed thanks Tammy great Customer Experience with extra space storage

Response from Extra Space Storage (6/18/2022)

Hello, Edward. Thank you for the 5-star review! We're so happy Tammy could help. If there is anything we can do for you, please let us know at 888-storage.

June 18, 2022

tara c.

Posted On Google

OVERALL RATING

Tammy Cheek assisted us today and she went above and beyond to help us. She explained everything and helped us make an informed decision on which locker we would need. We will definitely visit her again if we need more storage.

Response from Extra Space Storage (6/18/2022)

Thanks for the awesome review, Tara! We work hard to meet the expectations of our customers, and we're happy to hear Tammy hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 10, 2022

Wilson B.

Posted On Google

OVERALL RATING

Great service, thanks Tammy front desk

Response from Extra Space Storage (6/10/2022)

Thank you for the kind words, Wilson! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

June 5, 2022

Ramon L.

Posted On Google

OVERALL RATING

We have a great experience during our process to rent the unit. We already moving from SC where we have an unit for two years. Ginger was very diligent and courteous on the process.

Response from Extra Space Storage (6/5/2022)

Hello, Ramon. Thank you for the 5-star review! We're so happy Ginger could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 2, 2022

Elizabeth C.

Posted On Google

OVERALL RATING

Ginger and Tammy were very kind and courteous. They answered all questions and concerns. I am pleased with their customer service.

Response from Extra Space Storage (6/2/2022)

Hi Elizabeth, thank you for your review. We're glad Ginger and Tammy were very kind, courteous, and answered all questions and concerns. Please stop by the office or give us a call at 888-STORAGE.

May 30, 2022

JD D.

Posted On Google

OVERALL RATING

Very helpful customer service

Response from Extra Space Storage (5/30/2022)

Thank you for the kind words, Jd! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!

May 30, 2022

Mark F.

Posted On Google

OVERALL RATING

Tammy was so courteous and professional. She made the reservation seamlessly. Thank you so much Tammy!

Response from Extra Space Storage (5/30/2022)

Hi Mark, thank you for your review. We're glad Tammy was so courteous, professional, and made the reservation seamlessly. If you ever need anything, feel free to stop by.

May 29, 2022

Wanda S.

Posted On Google

OVERALL RATING

I would recommend this place to everyone, I had a big a big dilemma and thing was not working out the way I wanted it to, so I called the office and Ms. Tammy Cheeks help me to solve my problem. She took time to listen and was very kind.

Response from Extra Space Storage (5/29/2022)

Thank you for the review, Wanda! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Tammy was able to assist you! If there is anything we can do for you, please let us know at 888-storage.

May 27, 2022

Irene R.

Posted On Google

OVERALL RATING

The lady that works there is so nice

Response from Extra Space Storage (5/27/2022)

Hi Irene!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 250-2400 or stop by the facility!

May 26, 2022

Jamar N.

Posted On Google

OVERALL RATING

Great customer service

Response from Extra Space Storage (5/26/2022)

Hi Jamar!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 250-2400 or stop by the facility!

May 19, 2022

misty g.

Posted On Google

OVERALL RATING

I want to thank Tammy personally for being very helpful yesterday May 18th. She was very professional and the company needs more people like her working for them. If all extra space storage employees were more like her, it would be a much better company to deal with when it comes to a persons storage needs. She definitely gets 5 stars in my book and if any one is looking for storage for your belongings I would definitely ask for her help. Thanks again.

Response from Extra Space Storage (5/19/2022)

Misty, thank you for the 5-star review! We're glad Tammy was very helpful yesterday and was very professional. We're committed to being your go-to stop for all your local storage needs! If you ever need anything, feel free to stop by.

May 17, 2022

K M.

Posted On Google

OVERALL RATING

Wonderful customer service. Ginger was very knowledgeable and answered all my questions.

Response from Extra Space Storage (5/17/2022)

Hi K, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ginger! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 14, 2022

Iasia G.

Posted On Google

OVERALL RATING

AT A VERY PLEASANT AND PROFESSIONAL EXPERIENCE ?? ?. I AM VERY GREATFUL FOR THIS.

Response from Extra Space Storage (5/14/2022)

Hi, Iasia ! Thanks for the positive review, it means a lot to our team. Please call (757) 250-2400 if you have any questions about your rental.

May 9, 2022

Nick K.

Posted On Google

OVERALL RATING

Tammy rented us a unit and she gave great customer service. She took her time to make sure she answered all our questions and made us feel that she really cared about us and our belongings.

Response from Extra Space Storage (5/9/2022)

Hello, Nick. Thank you for the review. We're so glad Tammy could meet your storage needs. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 8, 2022

Mark W.

Posted On Google

OVERALL RATING

Awesome storage facility with a great staff. Plenty of availability and competitive pricing.

Response from Extra Space Storage (5/8/2022)

Hello, Mark. Thank you for the 5-star review! We're so happy we could help. Please stop by the office or give us a call if there is anything else we can do for you!

April 28, 2022

Talayah M.

Posted On Google

OVERALL RATING

Extra space has been nothing but amazing to Me . From making my welcome a warm one. To when hard times came about helping me figure it out and given a cushion. I would absolutely recommend them they are amazing the whole team. Big shoutout to Miss Tammy she made my worst situation become better .. Miss ginger has helped along the way as well. Highly recommend

Response from Extra Space Storage (4/28/2022)

Thanks for the awesome review, Talayah! We work hard to meet the expectations of our customers, and we're happy to hear Tammy hit the mark for you! We are so happy to hear she was amazing and helpful with a problem that arose. Don't hesitate to stop by the office or contact us at (757) 250-2400 if you need anything.

April 27, 2022

Beyanca D.

Posted On Google

OVERALL RATING

I received excellent service. Tammy, who had assisted me through the process, was very helpful.

Response from Extra Space Storage (4/27/2022)

Thank you for the kind words, Beyanca. We're glad Tammy was able to help! Our team is here to serve you, so give us a call at (757) 250-2400 if you need any future assistance.

April 27, 2022

Demarieh W.

Posted On Google

OVERALL RATING

Very helpful, as a college student and first time buying a storage unit she did a great job helping me get the right storage unit.

Response from Extra Space Storage (4/27/2022)

Thanks, Demarieh! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 25, 2022

Kelly F.

Posted On Google

OVERALL RATING

Lady’s are so wonderful… thanks for everything

Response from Extra Space Storage (4/25/2022)

We think our team is great too! Thanks for the positive review, Kelly. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!