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Extra Space Storage facility on 3600 West End Dr - Henrico, VA
(349 REVIEWS)

Henrico self storage at 3600 West End Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0712

Directions

Intersections/Landmarks

W Broad St and West End Dr

Directions from the North

Drive south on US-33. Turn right onto Hungary Rd. Turn left onto West End Dr. Our facility will be on your right.

Directions from the South

Drive north on US-33. Turn left onto E Parham Rd. Turn right onto W Broad St. Turn right onto West End Dr. Our facility will be on your left.

Directions from the East

Drive west on W Broad St. Turn right onto West End Dr. Our facility will be on your left.

Directions from the West

Drive east on W Broad St. Turn left onto West End Dr. Our facility will be on your left.

Frequently Asked Questions

Why should I use climate controlled storage at the 3600 WEST END DR storage facility in Henrico?

What type of padlock do I need for my storage unit on West End Dr?

Does the storage facility on West End Dr have short term self storage available?

How much will a 5x5 storage unit hold on West End Dr?

Does the Extra Space storage facility on West End Dr have 24 hour access self storage?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 2, 2022

Robin R.

Posted On Google

OVERALL RATING

The entire experience with Extra Space Storage was positive. From move in to move out. The staff was very helpful and kind.

Response from Extra Space Storage (6/2/2022)

Hi Robin, thanks so much for your review! We are thrilled to hear your experience was positive. We're glad our team was very helpful and kind. Please stop by the office or give us a call at 888-STORAGE.

April 19, 2022

Edward C.

Posted On Google

OVERALL RATING

The representative, Theresa, was very helpful and personable. She took the time to explain everything to us, showed us the unit, and showed us how to set the lock combination. The facility and unit are clean and easily accessible.

Response from Extra Space Storage (4/19/2022)

Hi Edward, thank you for your review! We're glad Theresa was very helpful and personable. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 12, 2022

Zenas E.

Posted On Google

OVERALL RATING

I have been storing my two motorcycle here for about a year now and the customer service has always been great. The facility itself is always nice and clean as well. Glad I found this place. If you live close by and are looking for storage I would definitely recommend extra space storage ??

Response from Extra Space Storage (4/12/2022)

Thanks for being a loyal customer, Zenas! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (804) 527-0777 if you need anything.

April 2, 2022

scott b.

Posted On Google

OVERALL RATING

Been a client for seven years. Theresa is awesome. She is so nice and helpfull.

Response from Extra Space Storage (4/2/2022)

Thanks for being a loyal customer, Scott! We're glad Theresa was so nice and helpful. Please call us at (804) 527-0777 if you have any questions!

March 31, 2022

Stephen S.

Posted On Google

OVERALL RATING

Very clean location great pricing as always. I've used this company 4 times now in NY and VA this location is just as good delivering friendly and professional help. Theresa is an absolute sweetheart. You will be happy choosing them.

Response from Extra Space Storage (3/31/2022)

Hi Stephen, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 30, 2022

John P.

Posted On Google

OVERALL RATING

Friendly, clean storage unit. Helpful people.

Response from Extra Space Storage (3/30/2022)

Hi John, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 30, 2022

Stephen D.

Posted On Google

OVERALL RATING

I should have written this review a long time ago. I've been renting space at this location for several years; through moves and transitions, I've rented a handful of spaces depending on need. Through it all, Theresa Mundie has been just awesome in helping me to get into what I needed at the time. She is super friendly and even more helpful. I cannot recommend her highly enough. Great job, and a great representative for the brand.

Response from Extra Space Storage (3/30/2022)

Thank you for being a loyal customer, Stephen! We're glad Theresa Mundie has been just awesome in helping you to get into what you needed at the time and is super friendly. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

March 28, 2022

Saqib T.

Posted On Google

OVERALL RATING

Theresa Was amazing Helped me so much with information

Response from Extra Space Storage (3/28/2022)

Thank you for the great rating, Saqib. We're glad Theresa was informative and able to help! Our team is here to serve you, so give us a call at (804) 527-0777 if you need any future assistance.

March 28, 2022

Leslie D.

Posted On Google

OVERALL RATING

Theresa always goes above and beyond to accommodate all our storage needs. The facility is always very clean. She offers excellent customer service and is very caring and pleasant. I will defenitely use this location in the future.

Response from Extra Space Storage (3/28/2022)

Hi Leslie, thank you for your review! We're so happy to hear that your experience with Theresa and the cleanliness of the facility has been positive! We are always here to help with any other storage needs at 888-storage.

March 24, 2022

Anise m.

Posted On Google

OVERALL RATING

I've been renting for the past 1 years, an I can say that Theresa is the best Manager. She is amazing with her job and Customer Service!!!!

Response from Extra Space Storage (3/24/2022)

Thank you for the kind words, Anise! We're committed to providing excellent customer service and are glad Theresa could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 22, 2022

Monique M.

Posted On Google

OVERALL RATING

Theresa helped make a difficult situation easier in the best way she could.It was greatly appreciated

Response from Extra Space Storage (3/22/2022)

Thank you for the kind words, Monique. We're glad Theresa was able to help! Our team is here to serve you, so give us a call at (804) 527-0777 if you need any future assistance.

February 14, 2022

Theresa R.

Posted On Google

OVERALL RATING

Excellent! Moved in with no problems and being older, Theresa gave us and end unit. The place was clean. We cleaned up and that was our move-in experience. Not please with Pack Rats, they don't honor their words. Another story for another day!

Response from Extra Space Storage (2/15/2022)

Hi Theresa, thank you for your review! We're so happy to hear that your experience with Theresa and the cleanliness of the facility has been positive! We are here to help with any other storage needs at 888-storage.

February 12, 2022

Dustin T.

Posted On Google

OVERALL RATING

Pretty good until the rate went up 26%. Gave me the motivation to get going.

Response from Extra Space Storage (2/12/2022)

Hi Dustin!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (804) 527-0777 or stop by the facility!

February 11, 2022

Rose B.

Posted On Google

OVERALL RATING

Needed immediate storage so I had used extra space about 11 years ago and I remember the excellent customer service I had received then. Shirley and Will helped make my move so much easier. They went the extra mile in getting me the right unit to meet my needs and they were very professional as well as personable. I will always choose extra space because I know there won't be any surprises. Excellent customer service !!

Response from Extra Space Storage (2/16/2022)

Thank you for being a loyal customer, Rose! We're committed to providing excellent customer service. We're glad Shirley and Will helped make your move so much easier, went the extra mile in getting you the right unit to meet your needs, and they were very professional. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 1, 2022

April P.

Posted On Google

OVERALL RATING

Friendly staff but nearly tripled my monthly rent for an extremely small unit within one year

Response from Extra Space Storage (2/3/2022)

Hi April , thank you for sharing your feedback with us. We are sorry to hear that you are unhappy with your rental rate. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

December 13, 2021

Patrick O.

Posted On Google

OVERALL RATING

Theresa was great! She really helped me out a lot. Thanks again!

Response from Extra Space Storage (12/13/2021)

Thank you for the kind words, Patrick. We're glad Theresa was able to help! Our team is here to serve you, so give us a call at (804) 527-0777 if you need any future assistance.

December 13, 2021

Nathan M.

Posted On Google

OVERALL RATING

Thanks for getting all my storage needs taken care of. Theresa was awesome!

Response from Extra Space Storage (12/13/2021)

Thanks for taking the time to leave us a review, Nathan! We are so glad Theresa could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 13, 2021

Zachary D.

Posted On Google

OVERALL RATING

This was a great experience start to finish. It was quick, easy and had great customer service experience with the manager Theresa!!

Response from Extra Space Storage (12/13/2021)

Thank you for the excellent rating, Zachary. We are glad Theresa was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

December 13, 2021

Morris B.

Posted On Google

OVERALL RATING

Thanks for everything Theresa.

Response from Extra Space Storage (12/13/2021)

Thanks for the positive review, Morris! We are glad you had a great experience with Theresa. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 13, 2021

Dixie L.

Posted On Google

OVERALL RATING

Theresa was amazing! My storage needs met my expectations!

Response from Extra Space Storage (12/13/2021)

Thanks for the positive review, Dixie! We are glad you had a great experience with Theresa. Don't hesitate to reach out to us at 888-storage if you need anything!?