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Henrico Self Storage at 3600 West End Dr

Image of Extra Space Self Storage Facility on 3600 West End Dr in Henrico, VA

Extra Space Storage

3600 West End Dr
Henrico, VA 23294

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148 reviews

New Customer: (804) 527-0777

Storage Gate Hours

Mon-Sun: 6:00am-10:00pm

Storage Office Hours

Mon-Fri: 9:30am-6:00pm

Sat: 9:00am-5:30pm

Su: 10:00am-2:00pm

Unit Sizes

Photos

Map

Features

Reviews

UNIT SIZE GUIDE

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SIZE HELP

SIZE ?

Size

We offer a Right-Size Guarantee: you can change your selected size at the facility to best meet your storage needs.

Use our size guide for more info on how to select a size.

Our sizes are represented in feet (width by depth).

Height varies but is most often 8 feet.

UNIT DETAILS ?

Unit Details

Unit pricing is based on unique features such as location and other amenities.

MONTHLY RATE ?

Monthly Rate

Rentals are month-to-month with rent due on the anniversary date of your lease each month.

The Web Rate represents the monthly rent due each month for a reservation completed online.

On-Site Rate represents monthly rent for rentals completed on-site at our facility.

OFFER ?

Offer

Promotions are based on the unit selected.

Promotions with a specific time period (such as First Month Free) are based on your rental start date so you receive the maximum benefit from the offer.

Sorry, the specific unit you selected is no longer available. Please select a different unit.

There are no results for those selected filters. Please select different filter options or clear all filters to see available units.

Storage Videos

5x5 STORAGE UNIT GUIDE

A 5'x5' storage unit is about the size of a walk-in closet.

5x10 STORAGE UNIT GUIDE

A 5'x10' storage unit can hold a queen-size bed, a few chairs and a dresser, and extra storage boxes.

10x10 STORAGE UNIT GUIDE

A 10'x10' unit can hold about as much as an entire family room, or two extra bedrooms.

10x15 STORAGE UNIT GUIDE

A 10'x15' storage unit provides plenty of room to store larger items such as pianos, couches, tables, or big screen TVs.

10x20 STORAGE UNIT GUIDE

A 10'x20' gives you two hundred square feet of room - that's enough to store the contents of a five-bedroom house.

| Henrico Self Storage | Virginia Self Storage (VA)

Conveniently Located Near You

Located on West End Dr. off of W. Broad St., Extra Space Storage serves residents of Henrico, Innsbrook, and Laurel. Locals will recognize our facility located behind Tuckernuck Square just a few blocks south of Longan Elementary School.

Secure Storage Near University of Richmond

Extra Space Storage is about 5 miles from University of Richmond, making us a convenient option for college students who need self storage over the summer or while studying abroad.

Amenities and Services

With a variety of storage unit sizes and amenities like climate-controlled storage and drive-up access, Extra Space Storage on West End Dr. is the perfect self storage solution for you in Henrico!

A Wide Selection of Storage Unit Sizes

Storage units at our West End Dr. facility range in size from 5x5 to 20x25. Units come with features like drive-up access, first-floor access, and climate control to accommodate a wide range of needs.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

For the ultimate self storage convenience, rent a unit with drive-up access! This feature allows you to pull a vehicle into or up next to your unit to unload and load items quickly. Drive-up access is also great for storing cars, motorcycles, boats, and RVs. Our Henrico facility offers drive-up units in sizes 5x5 to 20x25.

Exceptional Security

At Extra Space Storage, the security of our customers is a top priority. That's why we utilize the following advanced security measures:

On-site resident manager
Video surveillance
Individually-alarmed units
Electronic gate access

Other Amenities and Services

Extended hours are standard with 24/7 access available - ask site manager for details
Sturdy moving carts for heavy, bulky items
Wide-drive aisles to accommodate large moving trucks

Store With Extra Space Storage

When you store with Extra Space Storage in Henrico, you can expect our facility to always be clean, secure, and well-maintained. Our friendly, professional staff is more than willing to help with whatever you need. Contact us today to reserve a storage unit at our West End Dr. facility!

Company
Employees 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 712

Reviews

(20 of 148 reviews)

Recent Customer Reviews About This Facility

OVERALL RATING

July 6, 2020
gallie sanford
Posted on Google

Shirley was very helpful very polite and professional made you feel right at home highly recommend this location

Response from Extra Space Storage (07/06/2020)

Thank you for the kind remarks, Gallie! We're so happy to hear Shirley made you feel welcome and that we have your recommendation! Thank you for choosing Extra Space!

OVERALL RATING

July 5, 2020
Uriah Heep
Posted on Google

Teresa was super awesome and so easy work with! Storage unit was clean and ready. The space is protected by gates, fencing, and security cameras.

Response from Extra Space Storage (07/06/2020)

Thank you for your feedback, Uriah! Providing renters with clean and secure facilities is our top priority. We're glad Teresa was able to meet your storage needs. Don't hesitate to reach out if you need anything!

OVERALL RATING

July 3, 2020
Ellen Bernstein
Posted on Google

customer service is great. Any time I had questions or needed help with lock change or billing or any other question they were extremely friendly and helpful.

Response from Extra Space Storage (07/04/2020)

Ellen, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage! Don't hesitate to reach out if you need anything!

OVERALL RATING

July 1, 2020
William Pierce
Posted on Google

Theresa was great to work with and really took the time to make sure to answer all of my questions. Good experience

Response from Extra Space Storage (07/01/2020)

Thank you for taking the time to leave a positive rating, William. We're happy to hear Theresa was great to work with. Please stop by the office if you have any questions.

OVERALL RATING

June 25, 2020
Pitt Biker
Posted on Google

I met with Theresa last Saturday for my unit and it was such a great experience. She is friendly and guided through steps and I secured my unit in less than 10 minutes. Would definitely recommend this to anyone looking for a unit. Very clean and well maintained. Easy and safe access.

Response from Extra Space Storage (06/26/2020)

Thank you for the excellent rating, Pitt. We are glad Theresa was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. Thanks for recommending Extra Space Storage!

OVERALL RATING

June 10, 2020
David Haubenstein
Posted on Google

All good

Response from Extra Space Storage (06/10/2020)

Thanks for the positive review, David! We are happy to hear we met your expectations. If you need anything or have any suggestions give us a call at 888-STORAGE!

OVERALL RATING

June 9, 2020
Nicole Girardin
Posted on Google

The staff was professional and friendly. They gave me exactly what I needed and didn’t try to oversell me. The units are extremely clean and there were dollies to help with moving in the building. It is a secure and safe location. I forgot to tell them we had moved out and they called the next day to check on me to make sure I had indeed left and that nothing had happened to my property. They immediately stopped payment. I probably would have paid and extra two month forgetting to notify them. I thought my needs were more important then them making an extra buck on services I didn’t need. If you need storage definitely a place to go!!!

Response from Extra Space Storage (06/10/2020)

Thanks for the awesome review, Nicole! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for renting with us! We are sad to see you go, but if you need storage in the future we would be excited to have you as a customer again!

OVERALL RATING

May 22, 2020
Jason M. Krumbein, Esq.
Posted on Google

The place is fine, stuff is safe there, and they have reduced the rates to keep them level. Recommend to store your stuff there, but watch the monthly fees.

Response from Extra Space Storage (05/23/2020)

Thanks, Jason M. Krumbein,! We are grateful to have you as a customer! Don't hesitate to reach out if you need anything!?

OVERALL RATING

May 17, 2020
Didier Vergamini
Posted on Google

Easy set up. Clean, safe, not crowded at any time.

Response from Extra Space Storage (05/18/2020)

Thank you for your feedback, Didier! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We certainly appreciate the 5-star review!

OVERALL RATING

May 16, 2020
Christina Venetsanos
Posted on Google

Would recommend to anyone! Received excellent service from both Jeff and Theresa, contactless rental, all done by phone and email. Everything was effortless and very pleasant, convenient and considerate. These two representatives made a terrific, lasting impression, especially during this crazy time!ThankYou

Response from Extra Space Storage (05/17/2020)

Thanks Christina! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thanks for recommending Extra Space Storage!

OVERALL RATING

May 14, 2020
James Holloman
Posted on Google

Theresa was professional and exceptional at making sure I got the unit I needed. The whole experience with extra space has been great!

Response from Extra Space Storage (05/14/2020)

Thanks, James! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future. Thanks for renting with us!

OVERALL RATING

May 14, 2020
Justin Baldwin
Posted on Google

Theresa went above and beyond to help accommodate my needs! Very pleased!

Response from Extra Space Storage (05/14/2020)

Hi Justin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Theresa! We are happy to help, so let us know if you need anything!

OVERALL RATING

May 13, 2020
Karen Cohen
Posted on Google

We just rented a storage space at the West End Drive location and were extremely impressed with the facility and the management. The units are super clean and nice and the manager was very helpful, professional, and friendly. We’re looking forward to moving our things into storage here.

Response from Extra Space Storage (05/13/2020)

Thank you for your feedback, Karen! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! It's great to hear our staff at our West End Drive location were helpful and professional! Don't hesitate to reach out if you need anything!?

OVERALL RATING

March 18, 2020
Stephen Dareing
Posted on Google

Theresa was awesome! Very informative, friendly and helpful!!!

Response from Extra Space Storage (03/19/2020)

Thank you for the kind words, Stephen. We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience with Theresa reflects that. Let us know if we can do anything to assist you!

OVERALL RATING

March 5, 2020
frankobest
Posted on Google

Customer service was great

Response from Extra Space Storage (03/05/2020)

Frankobest, we are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 527-0777 or stop by the office if you need anything.

OVERALL RATING

January 10, 2020
C Je
Posted on Google

Great service from Teresa!!

Response from Extra Space Storage (01/10/2020)

Thanks for the 5-star rating, C! We are thrilled to hear you are happy with the service you received from Teresa!

OVERALL RATING

January 7, 2020
RIZUKI ZAMATO
Posted on Google

Teresa was incredibly helpful in getting me a storage spce in my budget and with my specific needs for storage. Couldn?t have asked for better help! And she didn?t even set me up at her location. Thanks so much! I will highly reccomend ESS because of this experience.

Response from Extra Space Storage (01/08/2020)

Rizuki, your recommendation means the world to us! We're committed to providing excellent service and we're glad you had a positive experience renting with Teresa! Our team is here to serve you, so give us a call at (804) 527-0777 if you need any future assistance.

OVERALL RATING

December 28, 2019
Scott Ferry
Posted on Google

They have always been a pleasure to deal with. They moved the person that I have always done my business with to a nother store. I hate that they took Daniel away, however still will do my business with them.

Response from Extra Space Storage (12/30/2019)

We know you have many options for storing your belongings and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Scott!

OVERALL RATING

December 20, 2019
Audra Duncan
Posted on Google

I had an excellent experience once I was there on the property! Jeff was both personable and professional! I was told to expect a 10X20 with two drive up doors on either side, but the reality was two 10X10 units next to each other. Jeff apologized for the call centers mistake, and was able to quickly put a positive spin on the situation. We haven?t stored anything yet, but Jeff made sure I?d received my access code and that it was going to work before I left.

Response from Extra Space Storage (12/21/2019)

Audra, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We really appreciate your business and are here to help if you need anything.

OVERALL RATING

November 22, 2019
Bobbie Murphy
Posted on Google

Daniel was so personable and helpful in renting my storage unit. I would definitely recommend this Extra Storage facility to my family and friends.

Response from Extra Space Storage (11/22/2019)

Bobbie, your recommendation to friends and family is the best compliment that we can receive! Don't hesitate to reach out if you need anything.

Directions

Get directions starting from:

example: 1234 Anystreet, Springville, IL, 12345

Intersections/Landmarks:
Near the Shell Gas Station

Directions from the North:
NORTH OR FROM PETERBURG. MERGE ONTO I-95 RAMP ON THE LEFT. MERGE ONTO I-64 W VIA EXIT # 79 TOWARD POWHITE PKWY/CHARLOTTESVILLE. TAKE THE US-250 W BROAD ST EXIT # 183 C TOWARD GLENSIDE DR NORTH. MERGE ONTO W BROAD ST/US 250.MAKE RIGHT ON WEST END DRIVE ( SHELL GAS STATION). FIRST LEFT ON WEST END DR. LOOK FOR TALL SIGN.

Directions from the South:
SOUTH OR WASHINGTON DC MERGE ONTO I-95 TOWARD RICHMOND.MERGE ONTO W PARHAM VIA EXIT # 83B.TURN RIGHT ON W BROAD ST US -250.MAKE RIGHT ONTO WEST END DR(SHELL GAS STATION).MAKE FIRST LEFT ON WEST END DR.LOOK FOR TALL SIGN

Directions from the East:
EAST OR CHARLOTTESVILLE MERGE ONTO I-64 E TOWARD RICHMOND. TAKE PARHAM RD EXIT #181. TURN LEFT ONTO N PARHAM RD/VA-73 N. TURN LEFT ONTO HOMEVIEW DR.TURN LEFT ONTO W BROAD ST/US-250.MAKE RIGHT ONTO WEST END DR (SHELL GAS STATION). MAKE FIRST LEFT ON WEST END DR. LOOK TALL SIGN.

Directions from the West:
WEST OR WILLIAMSBURG. MERGE ONTO I-64 TOWARD RICHMOND. TAKE THE US-250 W BROAD ST EXIT # 183C-TOWARD GLENSIDE DR NORTH. MERGE ONTO W BROAD ST / US 250. RIGHT ONTO WEST END DR (SHELL GAS STATION). MAKE FIRST LEFT ON WEST END DR. LOOK FOR TALL SIGN

Size Disclaimer

Unit sizes advertised for rent are approximate only and units at the self-storage facility may differ slightly in shape and/or size. Customers should inspect the actual unit to be rented before signing a rental agreement and should base the decision to rent on the inspection of the unit and not on the advertised unit size. Rental amounts for a particular unit are not based on square footage measurements.

*Excludes administrative and insurance fees

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Other Locations Near You

Henrico Self Storage at 3600 West End Dr

Storage Videos

Conveniently Located Near You

Secure Storage Near University of Richmond

Amenities and Services

A Wide Selection of Storage Unit Sizes

Climate-Controlled Storage

Drive-Up Access

Exceptional Security

Other Amenities and Services

Store With Extra Space Storage

Reviews

Directions