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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1578
Intersections/Landmarks
Old Staples Mill Rd and Staples Mill Rd
Directions from the North
Drive south on Staples Mill Rd. Turn left onto Old Staples Mill Rd. Our facility will be on your right.
Directions from the South
Drive north on Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.
Directions from the East
Drive west on E Parham Rd. Turn right onto Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.
Directions from the West
Drive east on E Parham Rd. Turn left onto Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 22, 2022
Posted On Google
I am very satisfied with my choice of this unit. The location was perfect for what I needed. Very clean and safe. The attendants are super kind, friendly and helpful. I want to repeat: thank you girls :)
Response from Extra Space Storage (6/22/2022)
We really appreciate you taking the time to share your experience with us, Claudimeia! Providing renters with clean and secure facilities is our top priority. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
June 14, 2022
Posted On Google
The staff was friendly and helpful
Response from Extra Space Storage (6/14/2022)
Thank you for the kind words, Jervan! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
June 3, 2022
Posted On Google
Best storage space I've used on and off since 2013!!!!!!!! The customer service representative today was superb. Fast and efficient/thorough!!!!!
Response from Extra Space Storage (3/4/2021)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, L.a.! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
May 28, 2022
Posted On Google
Very easy to work with staff, bonus they are are site unlike other companies. Would recommend
Response from Extra Space Storage (5/28/2022)
Thank you for the excellent rating, 1jacreasy! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!
May 20, 2022
Posted On Google
The staff are super helpful and the area is well kept and clean. The Ladies in office are fantastically helpful. I uses this unit for over 2 years and they made everything so easy!
Response from Extra Space Storage (10/21/2021)
We agree that our team is fantastic! Thanks for leaving a note to let them know you appreciate them, Katie! We prioritize providing clean and well-kept facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
May 17, 2022
Posted On Google
My payment would not process electronically after several attempts, but I called and Heather was able to complete the process for me!
Response from Extra Space Storage (5/17/2022)
Thanks for taking the time to leave us a review, Brooke! We are so glad Heather could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 30, 2022
Posted On Google
Nice clean units and friendly staff!
Response from Extra Space Storage (4/30/2022)
Hi Ttvjoegocrzy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
April 30, 2022
Posted On Google
The manager is awesome!
Response from Extra Space Storage (4/30/2022)
Thank you for the review, Christopher! We pride ourselves on having a friendly, accommodating staff and are so happy our manager was able to assist you! We're always here to help at 888-storage.
April 29, 2022
Posted On Google
Koris was excellent, gave me a visit and all the info I needed.
Response from Extra Space Storage (4/30/2022)
Thanks for the awesome review, Nick! We work hard to meet the expectations of our customers, and we're happy to hear Koris hit the mark for you! Don't hesitate to stop by the office or contact us at (804) 262-7503 if you need anything.
April 25, 2022
Posted On Google
Convenient and very resourceful! Will do this again!
Response from Extra Space Storage (4/25/2022)
Thanks, Shelia! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don’t hesitate to reach out if you need anything at 888-STORAGE.
April 17, 2022
Posted On Google
Koris was wonderful! Very friendly, professional, knowledgable. Took care of all my storage needs. The facility is clean and secure. Great experience.
Response from Extra Space Storage (4/17/2022)
Hi Cindi, thank you for your review! We're so happy to hear that your experience with Koris and the cleanliness of the facility has been positive! Give us a call at 888-storage if you have any questions.
April 7, 2022
Posted On Google
Hello, a friend recommended this location and it was the first and only Storage Unit place I went to. This is because I had the best customer experience I’ve had in quite a while thanks to Koris! She is absolutely committed to helping her customers with a smile and is very professional, positive attitude and took the time to make things easier for me to understand the details. I feel you’re fortunate to have her on your team, as I’m sure do you know this as well. Please give her kudos and recognize her for helping me! I will highly recommend Koris and this location! I wish I could give a 10 rating! Thank you, Robert P.s.. I had the exact same experience when I had to rent a second unit which was my fault not evaluating everything I had to put in storage.
Response from Extra Space Storage (4/7/2022)
Hi Robert, thanks so much for your review! We are thrilled to hear your experience was the best. We're glad Koris is absolutely committed to helping her customers with a smile, is very professional, and has a positive attitude. Thanks for recommending Extra Space Storage! If you ever need anything, feel free to stop by.
March 31, 2022
Posted On Google
Sarah and I believe Dina who works once a month have been very pleasant to deal with.
Response from Extra Space Storage (3/31/2022)
Hi Kim, thank you for your review. We're glad Sarah and Dina have been very pleasant to deal with. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
March 28, 2022
Posted On Google
Very friendly staff at my location.. Very easy to get a storage unit. I took a star off from a previous review because their prices nearly doubled during the pandemic. The phone staff stated this was due to market prices in the area, but I found several much cheaper in the area and just as clean. I also found their required insurance to be quite expensive. overall the experience was good.
Response from Extra Space Storage (9/16/2020)
Hi Baronr33, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had a good experience renting with us! We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Stop by our office if you need assistance or have any questions.
March 25, 2022
Posted On Google
She was very helpful and friendly!!
Response from Extra Space Storage (3/25/2022)
Hello, Shelia. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (804) 262-7503.
March 22, 2022
Posted On Google
Rose is very great.
Response from Extra Space Storage (3/22/2022)
Hello, H. Thank you for the 5-star review! We're so happy Rose could help. If you need anything in the future, feel free to stop by or call us at 888-storage!
March 22, 2022
Posted On Google
Rose is so great.
Response from Extra Space Storage (3/22/2022)
Thank you, R. We're thrilled you had a positive experience with Rose at Extra Space Storage. Please stop by the office if you have any questions.
March 16, 2022
Posted On Google
The young lady Sarah that assisted me in getting my unit was extremely helpful and nice. She answered all of my questions and helped me find the right unit that fit my needs. Very friendly and willing to help. I would definitely recommend just from the experience with her.
Response from Extra Space Storage (3/16/2022)
Hi Angela, thank you for recommending us. We're glad Sarah who assisted you in getting your unit was extremely helpful, nice, and answered all of your questions. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
February 23, 2022
Posted On Google
Thank you Extra Storage for having someone who speaks our language. Koris was great! Gracias!
Response from Extra Space Storage (2/23/2022)
We think Koris is great too! Thanks for the positive review, Pedro. Stop by our office if you need assistance or have any questions.
February 18, 2022
Posted On Google
Service was quick, efficient and very friendly! Thank you, highly recommended.
Response from Extra Space Storage (2/19/2022)
Hi Brett, Thank you for the excellent rating! We are glad you found our team quick, efficient, and very friendly. Your recommendation means the world to us! As always, give us a call at 888-storage if you need anything.