Henrico self storage at 9001 Old Staples Mill Rd

Extra Space Storage
9001 Old Staples Mill RdHenrico, VA 23228

Read 199 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Located on Old Staples Mill Rd. between Hungary Rd. and E. Parham Rd., Extra Space Storage serves residents of Richmond near Laurel, Henrico, West Jenningsville, Lakeside, and Dumbarton. Locals will recognize our facility southeast of Staples Mill Shopping Center next to the Wawa.

Amenities and Services

With a large selection of storage units and amenities like climate control and drive-up access, Extra Space Storage on Old Staples Mill Rd. is the self storage solution you need in Richmond.

A Variety of Storage Unit Sizes

Our Old Staples Mill Rd. facility has storage units as small as 4x5 and as large as 18x23. Units come with features like climate control, drive-up access, and first-floor access to handle a wide range of needs.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

Drive-up access provides the ultimate self storage convenience. This feature allows you to pull a vehicle into or up next to your unit to unload and load items. Drive-up units can also be used to store cars, motorcycles, boats, and RVs. Units with drive-up access come in sizes 10x12 to 18x23.

Exceptional Security

At Extra Space Storage, we're committed to providing secure storage for our customers. That's why our Richmond facility has an on-site resident manager, video surveillance, and electronic gate access.

Other Amenities and Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Multiple entrance gates
  • Wide-drive aisles to accommodate large moving trucks

Store with Extra Space Storage

Extra Space Storage believes in providing excellent customer service. Our facility is always clean, secure, and well-maintained, and our friendly, professional staff can help with whatever you need. Contact us today to reserve a storage unit in Richmond!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1578

Recent Customer Reviews About This Facility

20 of 199 reviews

April 6, 2021

Jim N.

Posted On Google

OVERALL RATING

Getting things set up was a breeze. It couldn’t have been better!

Response from Extra Space Storage (4/12/2021)

Hello, Jim. Thank you for the 5-star review! We're so happy we could help. Please call (804) 262-7503 if you need anything!

April 5, 2021

Chad Smith

Posted On Google

OVERALL RATING

Great service and customer service

Response from Extra Space Storage (3/11/2021)

Thank you for leaving a 5-star rating, Chad! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.

March 30, 2021

June Ambush

Posted On Google

OVERALL RATING

Sarah is absolutely wonderful, friendly, professional, and accommodating to serve customer's needs! I so appreciate her handling my account to make a few adjustments. Thank you Sarah!!

Response from Extra Space Storage (4/5/2021)

Thank you for the review, June! We pride ourselves on having a friendly, accommodating staff and are so happy Sarah was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 30, 2021

SA Vision

Posted On Google

OVERALL RATING

Place is great

Response from Extra Space Storage (4/5/2021)

Thank you for the review, Sa! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 26, 2021

L.A. Robinson

Posted On Google

OVERALL RATING

Best storage space I've used on and off since 2013!!!!!!!!

Response from Extra Space Storage (3/4/2021)

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, L.a.! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

February 20, 2021

Nellie Burton

Posted On Google

OVERALL RATING

The facility's clean and neat.looks good. Sarah was a delightful person. Very informative and helpful. She made my experience a joy. She is a keeper. Lovely young woman !

Response from Extra Space Storage (9/11/2019)

Hi Nellie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sarah reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 20, 2021

Wendy Hall

Posted On Google

OVERALL RATING

Shawn was very helpful and kind in assisting me in my payment and helping me find other solutions. Very personable yet professional. I had somehow missed the payment date and he called to notify me so that I didn’t get hit with a late fee. Extra storage has done that for me in the past and it is one of the many reasons I stay with them. I have had nothing but kind and courteous service from all the employees. They understand, especially in these hard times, that every person is human. Shawn was kind, non judgmental and helpful in helping me get my payment up to date! From day one I have been more than happy with the customer service I receive.

Response from Extra Space Storage (2/25/2021)

Hi Wendy, thank you for your review. We're glad Shawn was very helpful and kind in assisting you in your payment and helping you find other solutions. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Stop by the office if you need anything.

February 20, 2021

Bryan Metrick

Posted On Google

OVERALL RATING

Easy to sign up and rent a unit. Agreement and other documents can all be signed on a computer. Staff was courteous the few times I have spoken to them.

Response from Extra Space Storage (2/25/2021)

Thank you for the excellent rating, Bryan! We're happy we were able to provide a smooth rental experience. We're glad our team was courteous. Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 21, 2021

Sammy Edwards

Posted On Google

OVERALL RATING

The staff is very nice and the unit is perfect for is and provides enough space for what we need. I love that there is a gate because it makes me feel like everything is more secure. Just a great place all around and the prices are really nice as well!

Response from Extra Space Storage (1/22/2021)

Thanks for the awesome review, Sammy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

January 8, 2021

John L. Donelson

Posted On Google

OVERALL RATING

I was a bit concerned if the space would be large enough for my stuff. There was enough space and a little more. Couple that with a reasonable price, and I'm good. Shawn was a great help, and very friendly.

Response from Extra Space Storage (1/9/2021)

John L., thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by the office if you need anything.

January 4, 2021

Marcia Oliva

Posted On Google

OVERALL RATING

excellent customer service!!!!! Very happy with the price and the quality of the space

Response from Extra Space Storage (1/5/2021)

Thank you for the kind words, Marcia! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

December 27, 2020

Trisha Crossin

Posted On Google

OVERALL RATING

The guy working Christmas Eve was super busy, but took the time to cut the lock off my unit for me because I needed to get in the unit before Christmas. A+++.

Response from Extra Space Storage (12/27/2020)

Thank you for the kind words, Trisha. We're glad our manager was able to help! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

December 9, 2020

Chris Keith

Posted On Google

OVERALL RATING

I don’t usually leave google reviews, but this place deserves 6 out of 5 stars, seriously! I’ve been storing with them for almost a year and they really strive for customer satisfaction. I got a ridiculously good deal back in July, a 15’x 8’ climate controlled unit with insurance for less than $100!! Come on, people, you cannot beat that ANYWHERE. It was a limited time offer so the price went back to it’s normal rate this month. It wasn’t bad, but I forgot that the deal was up in December. Shawn and Sarah were very understanding and accommodating. They filed a complaint for me with the corporate office and were able to knock off 50% of the increase! I was not expecting anything to be honest, but they really went the extra mile to help me out. Now that’s CUSTOMER SERVICE!

Response from Extra Space Storage (12/9/2020)

Thanks for your kind words, Chris. We do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! We pride ourselves on having a friendly, accommodating staff and are so happy Shawn and Sarah were able to assist you! Thanks for your review and for allowing Extra Space to provide your storage solutions. Please stop by the office or reach out to us at 888-storage if you have any questions!

November 24, 2020

Kenneth Dixon

Posted On Google

OVERALL RATING

Lovely and vivacious SARA She got me my storage unit Needed to hold all stuff ????????????

Response from Extra Space Storage (11/24/2020)

Thank you for the kind words, Kenneth. We're glad Sara got you your storage unit. Our team is here to serve you, so give us a call at (804) 262-7503 if you need any future assistance.

November 22, 2020

universal endeavors

Posted On Google

OVERALL RATING

So far I'm liking this place. I can say other places nearby are less expensive but all in all I think one gets more for the dollar here as well as being a fairly new construction.

Response from Extra Space Storage (11/23/2020)

Thanks for the positive review, Universal! We are glad you had a great experience with us. Don't hesitate to reach out if you need anything!?

November 17, 2020

Steven Fausett Jr

Posted On Google

OVERALL RATING

Fast friendly service. Great location and super clean!

Response from Extra Space Storage (11/17/2020)

Hi Steven Fausett, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 262-7503 or stop by the office if you need anything!

October 10, 2020

Tawanna Jones

Posted On Google

OVERALL RATING

Customer service outstanding.

Response from Extra Space Storage (10/10/2020)

We appreciate you taking the time to leave a rating, Tawanna. We're glad we could provide outstanding customer service. Please stop by the office if you need anything.

September 30, 2020

Casey Price

Posted On Google

OVERALL RATING

Wonderful service from Sarah.

Response from Extra Space Storage (9/30/2020)

Hi Casey, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 262-7503 or stop by the office if you need anything!

September 20, 2020

J Jrock

Posted On Google

OVERALL RATING

Sara has amazing customer service. She does a phenomenal job at this facility.

Response from Extra Space Storage (9/21/2020)

We appreciate you taking the time to leave a rating, J. We're glad Sara provided amazing customer service. Please stop by the office if you need anything.

September 20, 2020

Caleb Nelson

Posted On Google

OVERALL RATING

Really appreciate the help from the young lady Sarah rose. Not sure if we will rent yet, but she was very knowledgeable. If we need storage this will be the place.

Response from Extra Space Storage (9/20/2020)

Hello, Caleb. Thank you for the review. We're so glad Sarah could help. If you need anything in the future, feel free to stop by or call us at 888-STORAGE.

Frequently Asked Questions at 9001 Old Staples Mill Rd

How secure are storage units at 9001 Old Staples Mill Rd?

What sizes of self storage units are available for rent in Henrico, VA?

What can a storage unit be used for in Henrico, VA?

Are storage units climate controlled in Henrico, VA?

Do I have to sign a lease to get a storage unit in Henrico, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Old Staples Mill Rd and Staples Mill Rd

Directions from the North

Drive south on Staples Mill Rd. Turn left onto Old Staples Mill Rd. Our facility will be on your right.

Directions from the South

Drive north on Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.

Directions from the East

Drive west on E Parham Rd. Turn right onto Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.

Directions from the West

Drive east on E Parham Rd. Turn left onto Staples Mill Rd. Turn right onto Old Staples Mill Rd. Our facility will be on your right.