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Extra Space Storage facility on 5202 W Broad St - Richmond, VA
(424 REVIEWS)

Richmond self storage at 5202 W Broad St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0297

Directions

Intersections/Landmarks

W Broad St and Staples Mill Rd

Directions from the North

Drive south on W Broad St. Turn right onto Byrd Ave. Turn left onto Markel Rd. Turn left onto Willow Lawn Dr. Turn left onto W Broad St. Our facility will be on your right.

Directions from the South

Drive north on W Broad St. Pass Staples Mill Rd and continue north. Our facility will be on your right.

Directions from the East

Drive northwest on I-64. Take Exit 185. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.

Directions from the West

Drive southeast on I-64. Take Exit 185B. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.

Frequently Asked Questions

Do I need climate controlled storage in Richmond, VA?

What is the largest storage unit I can rent at 5202 W Broad St?

What is the average height of a storage unit at the storage facility on W Broad St?

How much will a 10x10 storage unit hold in Richmond, VA?

How much space do I need to store an RV at 5202 W Broad St in Richmond?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Keith P.

Posted On Google

OVERALL RATING

Ms Angel was very helpful and polite. She's a very sweet lady.

Response from Extra Space Storage (7/1/2022)

Hi Keith, thank you for your review. We're glad Angel was very helpful, polite, and a very sweet lady. Please stop by the office or give us a call at 888-STORAGE.

June 28, 2022

Daniel G.

Posted On Google

OVERALL RATING

Angel was very helpful with all my moving and storage needs I highly recommend extra space for your storage needs

Response from Extra Space Storage (4/21/2022)

Thank you for the excellent rating, Daniel! We're so glad Angel was able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 27, 2022

Gregory C.

Posted On Google

OVERALL RATING

Professional service.....Clean Storage Units

Response from Extra Space Storage (6/28/2022)

Hi Gregory, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can?do anything else to help at 888-storage.

June 25, 2022

Jennifer R.

Posted On Google

OVERALL RATING

We had an urgent need for a storage solution late one evening and we able to secure storage easily online. The next day we were greeted by friendly staff to help answer our questions and make sure we were all set. Very helpful and super friendly.

June 25, 2022

Hope G.

Posted On Google

OVERALL RATING

Thank you to Angel of Extra Space Storage for helping find a smaller climate-controlled unit and making the process easy as pie! Extra great service! ?? Recommend!

Response from Extra Space Storage (6/25/2022)

Thank you for the kind words, Hope. We're glad Angel was able to help! Our team is here to serve you, so give us a call at (804) 285-2587 if you need any future assistance.

June 23, 2022

Anne B.

Posted On Google

OVERALL RATING

Streamlined easy and very professional takes the stress out of moving and cuts it in half

Response from Extra Space Storage (6/23/2022)

Hi, Anne B. ! Thanks for the positive review, it means a lot to our team. Please call (804) 285-2587 if you have any questions about your rental.

June 15, 2022

Meysam J.

Posted On Google

OVERALL RATING

Great costumer service. Angel is great and very responsive.

Response from Extra Space Storage (6/16/2022)

Thank you for the kind words, Meysam! We're committed to providing excellent customer service. We're glad Angel is great and very responsive. Please stop by the office or give us a call at 888-STORAGE.

June 6, 2022

Mericle D.

Posted On Google

OVERALL RATING

They are very helpful, nice and polite ????

Response from Extra Space Storage (6/6/2022)

Hello, Mericle. Thank you for the 5-star review! We're so happy we could help. Feel free to reach out at any time at 888-storage.

May 31, 2022

Matthew N.

Posted On Google

OVERALL RATING

Angel is reliable and has excellent customer service skills.

Response from Extra Space Storage (5/31/2022)

Thanks for the positive review, Matthew! We are glad you had a great experience with Angel. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 19, 2022

Jeremy W.

Posted On Google

OVERALL RATING

No issues at all

Response from Extra Space Storage (5/19/2022)

Hi, Jeremy, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage.

May 18, 2022

Eric L.

Posted On Google

OVERALL RATING

Angel was extremely helpful in her attempts to match us up with a unusual request for our storage needs. The time constraints we were under and the specific needs that we required were not a match, which was unfortunate. But, with that bring said she spent a great deal of time and effort that was way beyond any normal expectations for customer service. If we require any additional storage we will definitely offer to store thru Angel FIRST because of her high level of customer service and genuine appreciation of our needs. If you need help with storage and want an unmatched level of service throughout the process of sevuring storage. You need not look any futher. If Angel can hook you up SHE WILL. Thanks again. If we need you WE WILL CALL AGAIN.

Response from Extra Space Storage (5/18/2022)

Hi Eric, thank you for your review. We're glad Angel was extremely helpful and spent a great deal of time and effort that was way beyond any normal expectations for customer service. Stop by our office if you need assistance or have any questions.

May 18, 2022

Kellen F.

Posted On Google

OVERALL RATING

Very helpful!

Response from Extra Space Storage (5/18/2022)

Hi Kellen, thank you for your review. We're glad our team was able to help. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 16, 2022

Sarah M.

Posted On Google

OVERALL RATING

Ladies working here were great and very helpful!

Response from Extra Space Storage (5/17/2022)

Hello, Sarah. Thank you for the review. We're so glad our team could meet your storage needs. Please stop by the office if you need anything!

May 16, 2022

Alejandro L.

Posted On Google

OVERALL RATING

I had great customer service and peace of mind knowing my stuff was safe. I’m glad they fixed the lighting on the hallway and were helpful for smooth move-in and move-out. I highly recommend them!

Response from Extra Space Storage (5/17/2022)

Thank you for your kind words, Alejandro. Security is our top priority and we appreciate that you have trusted us with your belongings! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 10, 2022

Nicky H.

Posted On Google

OVERALL RATING

Great working with Angel at Extra Space Storage on Broad in Richmond. She was super nice and super efficient at helping me get what I needed. With helpful tips along the way.

Response from Extra Space Storage (5/11/2022)

Hi Nicky, thank you for your review. We're glad Angel was super nice and super efficient at helping you get what you needed. Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 10, 2022

Yvette B.

Posted On Google

OVERALL RATING

You won't find a better staff of people to help you with all of your storage needs. That is when I worked there from 2000-2013. I don’t have a clue how it is today since I left. I was there best employee!

Response from Extra Space Storage (5/11/2022)

Thanks, Yvette! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Stop by our office if you need assistance or have any questions.

May 6, 2022

Jeremiah H.

Posted On Google

OVERALL RATING

I called and got a unit the same day everything was fast and the staff was varry friendly

Response from Extra Space Storage (9/25/2021)

Hi, Jeremiah ! Thanks for the positive review, it means a lot to our team. Please call (804) 285-2587 if you have any questions about your rental.

May 6, 2022

DarnL' G.

Posted On Google

OVERALL RATING

VERY FRIENDLY STAFF!!!????????

Response from Extra Space Storage (5/6/2022)

Hi Darnl', thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 6, 2022

macho G.

Posted On Google

OVERALL RATING

????????????

Response from Extra Space Storage (5/6/2022)

Thank you for choosing Extra Space Storage Macho. We're here to help if you have any questions or need assistance with your rental! Call us at (804) 285-2587 with any questions!

May 2, 2022

Tanya B.

Posted On Google

OVERALL RATING

The management is amazing!

Response from Extra Space Storage (5/2/2022)

Thanks for taking the time to leave us a review, Tanya! We are so glad we could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!