Richmond self storage at 5202 W Broad St

Extra Space Storage facility on 5202 W Broad St - Richmond, VA
Extra Space Storage
5202 W Broad StRichmond, VA 23230

Read 267 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on W. Broad St., between Libbie Ave. and Staple Mills Rd., Extra Space Storage serves residents of Richmond near Dumbarton, Scott's Addition, and Near West End. Locals will recognize our facility southeast of Target across the street from Willow Lawn.

Secure Storage Near University of Richmond

Extra Space Storage is about 3 miles from University of Richmond, making us a convenient solution for college students who need self storage over the summer or while studying abroad.

Amenities and Services

With a large selection of storage units and amenities like climate-controlled storage, Extra Space Storage on W. Broad St. is the self storage solution for you in Richmond!

A Variety of Storage Unit Sizes

Storage units range in size from 5x4 to 20x30 at our W. Broad St. facility. Units come with features like drive-up access and first-floor access, giving you plenty of options for storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Exceptional Security

At Extra Space Storage, we take the security of our customers and their belongings seriously. That's why we utilize the following advanced security measures:
  • Video surveillance
  • Electronic gate access for personalized, secure entry

Other Amenities and Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Golf carts available for customer use
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Store with Extra Space Storage

When you store with Extra Space Storage in Richmond, you can expect our facility to always be clean, secure, and well-maintained. Our friendly, professional staff is more than willing to help with whatever you need as well. Contact us today to reserve a storage unit at our W. Broad St. facility!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0297

Recent Customer Reviews About This Facility

October 14, 2021

Jeannie W.

Posted On Google

OVERALL RATING

I have used this space for awhile. It is always clean and well maintained. Office staff is great.

Response from Extra Space Storage (10/14/2021)

Hi Jeannie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 11, 2021

Caleb D.

Posted On Google

OVERALL RATING

The manager(?) I've spoken with twice has been incredibly nice and helpful. This location took time to explain what I thought was a bill discrepancy and even gave me a credit on my account.

October 11, 2021

Lindsay K.

Posted On Google

OVERALL RATING

I had a great experience here. Very friendly and helpful staff, clean and safe storage facility. Thanks Angel!!!

Response from Extra Space Storage (6/3/2020)

Hi Lindsay, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out if you need anything!

October 6, 2021

Hilary A.

Posted On Google

OVERALL RATING

The buildings and grounds are maintained and clean. There are multiple dollies available for use and the doors open easily. Definitely recommend them.

Response from Extra Space Storage (10/7/2021)

Hi Hilary, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

October 5, 2021

Jared B.

Posted On Google

OVERALL RATING

Very nice and helpful staff!

Response from Extra Space Storage (10/5/2021)

Hi, Jared ! Thanks for the positive review, it means a lot to our team. Please call (804) 285-2587 if you have any questions about your rental.

October 5, 2021

Kayla G.

Posted On Google

OVERALL RATING

Angel was very kind and willing to work with me. I’ve had all good costumer service experiences here!

Response from Extra Space Storage (6/2/2021)

Hi Kayla, thank you for your review. We're glad Angel was very kind and willing to work with you. We are thrilled to hear all your customer service experiences here were good. Stop by our office if you need assistance or have any questions.

September 29, 2021

Anthony H.

Posted On Google

OVERALL RATING

Great customer service, convenient location, secure space.

Response from Extra Space Storage (9/29/2021)

Thanks, Anthony. We are thrilled you had a great experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!

September 29, 2021

A G.

Posted On Google

OVERALL RATING

Quick and easy sign up process. They explained all the terms and options throughly. Made themselves available for all questions along the way.

Response from Extra Space Storage (9/30/2021)

Thank you for your feedback, A! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 25, 2021

Jeremiah H.

Posted On Google

OVERALL RATING

I called and got a unit the same day everything was fast and the staff was varry friendly

Response from Extra Space Storage (9/25/2021)

Hi, Jeremiah ! Thanks for the positive review, it means a lot to our team. Please call (804) 285-2587 if you have any questions about your rental.

September 25, 2021

Marquetta f.

Posted On Google

OVERALL RATING

Huge greeting soon as you walk in the door...Smiles are contagious. Very friendly. Its like you walked in to your friend house. Very knowledgeable. 100% customer service.

Response from Extra Space Storage (9/26/2021)

Hi Marquetta, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 11, 2021

Annetta D.

Posted On Google

OVERALL RATING

The service was outstanding. Tina did a wonderful job helping with my storage needs. She was truly a gracious and curdious help to me. She resolved my need an expedited manor. Thanks goes to her.

Response from Extra Space Storage (9/11/2021)

Thank you for the kind words, Annetta. We're glad Tina was able to help! Our team is here to serve you, so give us a call at (804) 285-2587 if you need any future assistance.

September 4, 2021

Nitasha C.

Posted On Google

OVERALL RATING

From me reserving my space over the phone with Stephen to meeting Dana face to face to check-in, I was greeted with not only professionalism but a friendly team.

Response from Extra Space Storage (9/13/2021)

Thank you for the review, Nitasha! We pride ourselves on having a friendly, accommodating staff and are so happy Stephen and Dana were able to assist you! If there is anything we can do for you, please let us know at 888-storage.

August 25, 2021

Russell A.

Posted On Google

OVERALL RATING

Cool

Response from Extra Space Storage (8/21/2021)

Wow, thanks for the excellent rating Russell! We're so glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

August 20, 2021

Mark F.

Posted On Google

OVERALL RATING

Always giving the extra effort - Thanks!

August 18, 2021

Scott F.

Posted On Google

OVERALL RATING

Staff was always friendly. Monthly direct payment was simple, facility was clean and safe. all good.

August 14, 2021

Kristin M.

Posted On Google

OVERALL RATING

Great service!

Response from Extra Space Storage (9/10/2021)

Thank you for your 5-star review, Kristin. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.

August 14, 2021

Blake

Posted On Google

OVERALL RATING

Valerie was such a help throughout my time using this company! I'd definitely recommend it and would use them again in the future.

Response from Extra Space Storage (4/22/2021)

Thank you for the kind words, Blake. We're glad Valerie was able to help you with your storage needs! We appreciate your recommendation! Let us know if we can?do anything else to help at 888-storage.

August 6, 2021

Robbie H.

Posted On Google

OVERALL RATING

Valerie was awesome . Very efficient and easy to work with. Knows her stuff

Response from Extra Space Storage (9/2/2021)

We appreciate the review, Robbie! We're so thrilled you have had a positive experience with Valerie at our Richmond Extra Space Storage location. Please don't hesitate to reach out if you need anything at 888-storage.

August 6, 2021

Dianne R.

Posted On Google

OVERALL RATING

Both Tina and Valerie are awesome! Customer service at it’s best. Look no further.

Response from Extra Space Storage (9/2/2021)

We think Tina and Valerie are great too! Thanks for the positive review, Dianne. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

August 5, 2021

LaDora C.

Posted On Google

OVERALL RATING

One of the best public storage customer service experiences I’ve had. Tina at the 5202 West Broad Street location was very helpful and patient with us. Thank you for going the extra mile!!!!

Response from Extra Space Storage (9/2/2021)

Thank you for the kind words, Ladora! We're committed to providing excellent customer service. We're glad Tina was very helpful, patient with you, and went the extra mile! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

Frequently Asked Questions

Do I need climate controlled storage in Richmond, VA?

What is the largest storage unit I can rent at 5202 W Broad St?

What is the average height of a storage unit at the storage facility on W Broad St?

How much will a 10x10 storage unit hold in Richmond, VA?

How much space do I need to store an RV at 5202 W Broad St in Richmond?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

W Broad St and Staples Mill Rd

Directions from the North

Drive south on W Broad St. Turn right onto Byrd Ave. Turn left onto Markel Rd. Turn left onto Willow Lawn Dr. Turn left onto W Broad St. Our facility will be on your right.

Directions from the South

Drive north on W Broad St. Pass Staples Mill Rd and continue north. Our facility will be on your right.

Directions from the East

Drive northwest on I-64. Take Exit 185. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.

Directions from the West

Drive southeast on I-64. Take Exit 185B. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.