Richmond Self Storage at 5202 W Broad St

Extra Space Storage facility on 5202 W Broad St - Richmond, VA
Extra Space Storage
5202 W Broad StRichmond, VA 23230

Read 323 Reviews

Current Customer:
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Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on W Broad St, between Libbie Ave and Staple Mills Rd, Extra Space Storage serves residents of Richmond near Dumbarton, Scott's Addition, and Near West End. Locals will recognize our facility southeast of Target across the street from Willow Lawn.

Secure Storage Near University of Richmond

Extra Space Storage is about 3 miles from University of Richmond, making us a convenient solution for college students who need self storage over the summer or while studying abroad.

Amenities and Services

With a large selection of storage units and amenities like climate-controlled storage, Extra Space Storage on W Broad St is the self storage solution for you in Richmond!

A Variety of Storage Unit Sizes

Storage units range in size from 5x4 to 20x30 at our W Broad St facility. Units come with features like drive-up access and first-floor access, giving you plenty of options for storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Exceptional Security

At Extra Space Storage, we take the security of our customers and their belongings seriously. That's why we utilize the following advanced security measures:
  • Video surveillance
  • Electronic gate access for personalized, secure entry

Other Amenities and Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Store with Extra Space Storage

When you store with Extra Space Storage in Richmond, you can expect our facility to always be clean, secure, and well-maintained. Our friendly, professional staff is more than willing to help with whatever you need as well. Contact us today to reserve a storage unit at our W Broad St facility!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0297

Recent Customer Reviews About This Facility

January 14, 2022

Cindy W.

Posted On Google

OVERALL RATING

I spoke with Angel at the 5202 West Broad Street location on 1/14/22. She was very professional, friendly and knowledgeable. I informed her of my situation and she was able to assist me by coming up with a solution to the problem. I also had difficulty with the website when trying to make a payment and she was able to take my payment over the phone. She is definitely an asset to Extra Space Storage and I appreciate the time and effort that she put into resolving my issue. Thanks again Angel for all your help!!!

Response from Extra Space Storage (1/14/2022)

Hi Cindy, thank you for your review. We're glad Angel was very professional, friendly, and knowledgeable. We agree Angel is such an asset to our team! Don’t hesitate to reach out if you need anything at 888-STORAGE.

December 13, 2021

Tessa M.

Posted On Google

OVERALL RATING

Super kind people that help run each location.

Response from Extra Space Storage (12/13/2021)

Hello, Tessa. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (804) 285-2587.

December 6, 2021

kathryn D.

Posted On Google

OVERALL RATING

Easy to building access, safe facility and really nice staff.

Response from Extra Space Storage (12/7/2021)

Kathryn, thank you for the review! We are so happy you found our property secure and easy to access. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

December 1, 2021

Patricia H.

Posted On Google

OVERALL RATING

The process has been easy and Sarah Jeffreys has been really helpful...plus we can pull the truck right up to the storage space. No more dragging furniture through elevators like our last storage unit facility.

Response from Extra Space Storage (12/1/2021)

Thank you for taking the time to leave your feedback, Patricia! We're so happy to hear Sarah was able to make your rental process easy! Give us a call at (804) 285-2587 if you need any future assistance.

November 25, 2021

Hilary A.

Posted On Google

OVERALL RATING

The buildings and grounds are maintained and clean. There are multiple dollies available for use and the doors open easily. Definitely recommend them.

Response from Extra Space Storage (10/7/2021)

Hi Hilary, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

November 17, 2021

Russell W.

Posted On Google

OVERALL RATING

Super fast and easy to help me with what I needed. Employee (Angel-I think) was very polite and very willing to help!! THANK YOU

Response from Extra Space Storage (11/17/2021)

Thanks for the positive review, Russell! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 17, 2021

Spencer S.

Posted On Google

OVERALL RATING

Angel at the front desk is always a pleasure to talk with. Had to call in to update some payment info and she helped me very quickly. Storage is as expected, grounds are kept clean. Would recommend!

Response from Extra Space Storage (11/23/2021)

Hi Spencer, thank you so much for leaving us your awesome review! We are glad Angel was a pleasure to work with and that she has done a great job at keeping the property clean and well-maintained. We are glad to hear she was able to help you with updating your payment information quickly. Thank you for taking the time to recognize her! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

November 9, 2021

LeAndra A.

Posted On Google

OVERALL RATING

They are always so polite and helpful!! 10 out of 10 would definitely recommend!!

Response from Extra Space Storage (11/9/2021)

Hi Leandra, thank you for recommending us. We're glad our team was polite and helpful! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 6, 2021

Stone C.

Posted On Google

OVERALL RATING

Good people,great prices!

Response from Extra Space Storage (11/11/2021)

Our team appreciates your positive rating, Stone Cartel! Thank you for choosing Extra Space Storage and please let us know if you have any questions. Stop by our office if you need anything in the future!

November 3, 2021

Scott O.

Posted On Google

OVERALL RATING

Great communication, made everything easy, answered all my questions. Good people!

Response from Extra Space Storage (11/3/2021)

Thank you for the review, Scott! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 1, 2021

Yehudit J.

Posted On Google

OVERALL RATING

Mananger was an angel, smooth easy sign up, excellent price. Highly recommended.

Response from Extra Space Storage (11/1/2021)

Yehudit Jodi T, we are so happy to hear that Angel could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

October 30, 2021

Cindy H.

Posted On Google

OVERALL RATING

They are nice people and I'm glad I came here

Response from Extra Space Storage (10/30/2021)

Thanks for the review, Cindy! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!

October 30, 2021

Laura C.

Posted On Google

OVERALL RATING

Angel was truly and angle.

October 30, 2021

Carl E.

Posted On Google

OVERALL RATING

Extra Space Storage is by far the best, customer service, I see a long time service provider.

Response from Extra Space Storage (10/30/2021)

Thank you for the review, Carl! We are so glad you had a positive experience with Extra Space. Call us at 888-storage if there is anything else we can do to assist you!?

October 29, 2021

Adryan W.

Posted On Google

OVERALL RATING

The service for making my payment today was wonderful the representative was the best person I could ever ask for .

October 28, 2021

Christopher K.

Posted On Google

OVERALL RATING

I had a wonderful experience getting my storage unit. Angel was very professional and respectful. She made the application process very stress-free. I highly recommend Extra Space Storage.

Response from Extra Space Storage (10/28/2021)

Hi Christopher, thanks so much for your recommendation! We are thrilled to hear your experience was wonderful. We're glad Angel was very professional, respectful, and made the application process very stress-free. Stop by our office if you need assistance or have any questions.

October 28, 2021

Marvin L.

Posted On Google

OVERALL RATING

Angel was very helpful

Response from Extra Space Storage (10/28/2021)

Hi Marvin, thank you for your review. We're glad Angel was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 28, 2021

Tea F.

Posted On Google

OVERALL RATING

Angel was an amazing help 10/10 recommend

Response from Extra Space Storage (10/28/2021)

Thank you for the kind words, Tea. We're glad Angel was able to help! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

October 27, 2021

Avi H.

Posted On Google

OVERALL RATING

Sheree provided amazing service from the time I walked in the door. She made sure I had everything I needed and my paperwork was ready to go. Great storage facility and people. Update: Angel, the manager, really puts her customers first. She has been easy to work with and the process has really been smooth.

Response from Extra Space Storage (1/31/2021)

Hi Avi, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 285-2587 or stop by the office if you need anything!

October 23, 2021

Molly D.

Posted On Google

OVERALL RATING

Very clean and easy to access. The online reservation was super user friendly and check in went smoothly! Would recommend!

Response from Extra Space Storage (10/23/2021)

Molly, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

Frequently Asked Questions

Do I need climate controlled storage in Richmond, VA?

What is the largest storage unit I can rent at 5202 W Broad St?

What is the average height of a storage unit at the storage facility on W Broad St?

How much will a 10x10 storage unit hold in Richmond, VA?

How much space do I need to store an RV at 5202 W Broad St in Richmond?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

W Broad St and Staples Mill Rd

Directions from the North

Drive south on W Broad St. Turn right onto Byrd Ave. Turn left onto Markel Rd. Turn left onto Willow Lawn Dr. Turn left onto W Broad St. Our facility will be on your right.

Directions from the South

Drive north on W Broad St. Pass Staples Mill Rd and continue north. Our facility will be on your right.

Directions from the East

Drive northwest on I-64. Take Exit 185. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.

Directions from the West

Drive southeast on I-64. Take Exit 185B. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.