Richmond self storage at 5202 W Broad St

Extra Space Storage facility on 5202 W Broad St - Richmond, VA
Extra Space Storage
5202 W Broad StRichmond, VA 23230

Read 215 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on W. Broad St., between Libbie Ave. and Staple Mills Rd., Extra Space Storage serves residents of Richmond near Dumbarton, Scott's Addition, and Near West End. Locals will recognize our facility southeast of Target across the street from Willow Lawn.

Secure Storage Near University of Richmond

Extra Space Storage is about 3 miles from University of Richmond, making us a convenient solution for college students who need self storage over the summer or while studying abroad.

Amenities and Services

With a large selection of storage units and amenities like climate-controlled storage and vehicle storage, Extra Space Storage on W. Broad St. is the self storage solution for you in Richmond!

A Variety of Storage Unit Sizes

Storage units range in size from 5x4 to 20x30 at our W. Broad St. facility. Units come with features like drive-up access, first-floor access, and outdoor vehicle parking, giving you plenty of options for storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Looking for secure vehicle storage in Richmond? Extra Space Storage has 8x15 and 8x20 outdoor parking spots and drive-up units in sizes 10x10 to 20x30 to accommodate cars, motorcycles, boats, and RVs.

Exceptional Security

At Extra Space Storage, we take the security of our customers and their belongings seriously. That's why we utilize the following advanced security measures:
  • Video surveillance
  • Electronic gate access for personalized, secure entry

Other Amenities and Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Wide-drive aisles to accommodate large moving trucks

Store with Extra Space Storage

When you store with Extra Space Storage in Richmond, you can expect our facility to always be clean, secure, and well-maintained. Our friendly, professional staff is more than willing to help with whatever you need as well. Contact us today to reserve a storage unit at our W. Broad St. facility!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0297

Recent Customer Reviews About This Facility

July 20, 2021

michael c.

Posted On Google

OVERALL RATING

long time resident.....have managed to consolidate and down size units twice now. Valerie was a huge help in making the move painless and transferring lease/payment method etc. Highly recommend Extra Space!

July 18, 2021

Frances R.

Posted On Google

OVERALL RATING

Valerie was a God send yesterday.She took the time to look at what I needed to store and found exactly what we needed at her other site .She did the paperwork and everything. Once we arrived at the other site we were met by William the other site manager.My experience with the both of them was Excellent.!!!!!!

June 28, 2021

Wendy F.

Posted On Google

OVERALL RATING

Reserving and renting a unit was prompt, efficient, and friendly. Electronic signing of the lease made the online process simple and quick.

Response from Extra Space Storage (6/28/2021)

Thank you for the excellent rating, Wendy! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!

June 26, 2021

Cherylyn H.

Posted On Google

OVERALL RATING

Amazing staff and quick service. Steven is friendly and professional. Will highly recommend

June 21, 2021

Mark P.

Posted On Google

OVERALL RATING

The team was courteous, knowledgable and helpful; the location convenient and the facility modern and clean. Would recommend this entity.

June 20, 2021

Mari'e W.

Posted On Google

OVERALL RATING

And all the years of my renting from storage units Extra Space Storage They have gone above and beyond to help me in all my Situations management needs a standing ovation and pay also For the dedicated care and commitment to keeping my items safe and secure at all times thank you you guys see you in the future keep up the good work.

June 17, 2021

Tracey W.

Posted On Google

OVERALL RATING

Valerie and the team at Extra Space Storage were courteous and wonderful to work with. The service was amazing and Valerie is perfect for this introductory role for any new customer! Thank you for making the transition easier!

June 15, 2021

Laura S.

Posted On Google

OVERALL RATING

I came by just to ask a few questions about the units. Valerie's customer service blew me away. She was amazing and had an answer for ever question I asked...very knowledgeable! If I decide I'm going to need a unit I will definitely be back to see her. Thank you Valerie! Keep up the great work!!

June 11, 2021

Dan S.

Posted On Google

OVERALL RATING

I have rented a storage unit at Extra Space Storage for over 6 years. Dana and Valerie were incredibly friendly, professional and helpful today. After being unable to locate my keys, they worked for almost 1/2 hour to get the storage door opened. It was incredibly hot and humid outside, yet they were determined to help me get inside! Thanks so much!

June 4, 2021

Michael L.

Posted On Google

OVERALL RATING

Customer service is fantastic. Valerie stayed late to help me with a big move after a late day at work. They truly go above and beyond for their tennants

June 2, 2021

Noah G.

Posted On Google

OVERALL RATING

Steven was extremely helpful and professional. He went out of his way to make sure all my storage needs were met!

June 2, 2021

V S.

Posted On Google

OVERALL RATING

Very fast check in, friendly staff and convenient location. Rates are slightly higher but not enough to make me upset.

Response from Extra Space Storage (6/9/2021)

Thanks, V! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 27, 2021

Kayla G.

Posted On Google

OVERALL RATING

Valerie was very friendly and willing to work with me on my storage unit lease patiently over the phone. Honestly, good costumer service makes my day! And she was upfront about costs, policies, possible set backs, etc which I appreciate. ‘Twas an easy process! 10/10 would recommend :)

Response from Extra Space Storage (6/2/2021)

Hi Kayla, thank you for recommending us. We're glad Valerie was very friendly and willing to work with you on your storage unit lease patiently over the phone. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

May 19, 2021

sunhwayoon36

Posted On Google

OVERALL RATING

Steven with extra space was very helpful. Although I didn’t end up needing a storage unit my experience was extremely pleasant and I felt taken care of the entire time. Steven was polite, resourceful, and knowledgeable.

Response from Extra Space Storage (5/23/2021)

Hi Sunhwayoon36, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Steven! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 8, 2021

Blanka S.

Posted On Google

OVERALL RATING

(Translated by Google) This place is excellent. Customer service, facilities everything in general. I recommend it 100% (Original) Este lugar es exelente. El servicio al cliente, las instalaciones todo en general. Lo recomiendo al 100%

Response from Extra Space Storage (5/10/2021)

Gracias por sus amables palabras, Blanka! Estamos comprometidos a brindar un excelente servicio al cliente. Gracias por recomendar Extra Space Storage!

May 4, 2021

ElijahTheProphet

Posted On Google

OVERALL RATING

Great phone service, super nice people! William was great with reservations and was helpful in curating the features, and Shawn was awesome in helping me pick a unit type and forwarding my order. Thank you so much for letting us store with y’all!

Response from Extra Space Storage (5/6/2021)

Thank you for the kind words, Elijahtheprophet. We're glad William was great with reservations and was helpful in curating the features, and Shawn was awesome in helping you pick a unit type and forwarding your order. Our team is here to serve you, so give us a call at (804) 285-2587 if you need any future assistance.

April 19, 2021

Blake

Posted On Google

OVERALL RATING

Will has been amazing, personable and thorough!! And during a stressful moment of my life!!

Response from Extra Space Storage (4/22/2021)

Thank you for the kind words, Blake. We're glad Will has been personable and thorough during a stressful moment of your life! Our team is here to serve you, so give us a call at (804) 285-2587 if you need any future assistance.

April 16, 2021

William R.

Posted On Google

OVERALL RATING

Will was superb and gave me amazing customer service. He made the process quick and easy.

Response from Extra Space Storage (4/21/2021)

Hello William, thank you for the rating! We're happy to hear you had a great experience. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 16, 2021

Chantee J.

Posted On Google

OVERALL RATING

Will was very helpful in explaining the size unit I needed and the cost of the rental options.

Response from Extra Space Storage (4/20/2021)

Thanks for the review, Chantee. We are thrilled you had a great experience with Will! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

April 10, 2021

Dorothy M.

Posted On Google

OVERALL RATING

The person I talked to about storing my furniture was very knowledgeable. He shared some options with me so I could get the best rental rate and amount of storage.

Response from Extra Space Storage (4/16/2021)

Hi Dorothy, thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that our manager shared some options with you so you could get the best rental rate and amount of storage. Stop by our office if you need assistance or have any questions.

Frequently Asked Questions

Do I need climate controlled storage in Richmond, VA?

What is the largest storage unit I can rent at 5202 W Broad St?

What is the average height of a storage unit at the storage facility on W Broad St?

How much will a 10x10 storage unit hold in Richmond, VA?

How much space do I need to store an RV at 5202 W Broad St in Richmond?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

W Broad St and Staples Mill Rd

Directions from the North

Drive south on W Broad St. Turn right onto Byrd Ave. Turn left onto Markel Rd. Turn left onto Willow Lawn Dr. Turn left onto W Broad St. Our facility will be on your right.

Directions from the South

Drive north on W Broad St. Pass Staples Mill Rd and continue north. Our facility will be on your right.

Directions from the East

Drive northwest on I-64. Take Exit 185. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.

Directions from the West

Drive southeast on I-64. Take Exit 185B. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.