Richmond self storage at 5202 W Broad St

Extra Space Storage
5202 W Broad StRichmond, VA 23230

Read 193 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Located on W. Broad St., between Libbie Ave. and Staple Mills Rd., Extra Space Storage serves residents of Richmond near Dumbarton, Scott's Addition, and Near West End. Locals will recognize our facility southeast of Target across the street from Willow Lawn.

Secure Storage Near University of Richmond

Extra Space Storage is about 3 miles from University of Richmond, making us a convenient solution for college students who need self storage over the summer or while studying abroad.

Amenities and Services

With a large selection of storage units and amenities like climate-controlled storage and vehicle storage, Extra Space Storage on W. Broad St. is the self storage solution for you in Richmond!

A Variety of Storage Unit Sizes

Storage units range in size from 5x4 to 20x30 at our W. Broad St. facility. Units come with features like drive-up access, first-floor access, and outdoor vehicle parking, giving you plenty of options for storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Looking for secure vehicle storage in Richmond? Extra Space Storage has 8x15 and 8x20 outdoor parking spots and drive-up units in sizes 10x10 to 20x30 to accommodate cars, motorcycles, boats, and RVs.

Exceptional Security

At Extra Space Storage, we take the security of our customers and their belongings seriously. That's why we utilize the following advanced security measures:
  • Video surveillance
  • Electronic gate access for personalized, secure entry

Other Amenities and Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Wide-drive aisles to accommodate large moving trucks

Store with Extra Space Storage

When you store with Extra Space Storage in Richmond, you can expect our facility to always be clean, secure, and well-maintained. Our friendly, professional staff is more than willing to help with whatever you need as well. Contact us today to reserve a storage unit at our W. Broad St. facility!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0297

Recent Customer Reviews About This Facility

20 of 193 reviews

April 16, 2021

William Roye

Posted On Google

OVERALL RATING

Will was superb and gave me amazing customer service. He made the process quick and easy.

April 16, 2021

Chantee Jiggetts

Posted On Google

OVERALL RATING

Will was very helpful in explaining the size unit I needed and the cost of the rental options.

April 10, 2021

Dorothy Mattox

Posted On Google

OVERALL RATING

The person I talked to about storing my furniture was very knowledgeable. He shared some options with me so I could get the best rental rate and amount of storage.

Response from Extra Space Storage (4/16/2021)

Hi Dorothy, thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that our manager shared some options with you so you could get the best rental rate and amount of storage. Stop by our office if you need assistance or have any questions.

April 9, 2021

M H

Posted On Google

OVERALL RATING

Cameron got right to it and reserved the unit. I called the local number and reserved the unit. I will be in between houses and the location couldn't be better.

April 6, 2021

Deb Dilworth

Posted On Google

OVERALL RATING

Extra Space Storage is a great place to keep your belongings if you are looking for a clean well kept facility with great customer service!

Response from Extra Space Storage (4/7/2021)

Hi Deb, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 5, 2021

Kari Carter

Posted On Google

OVERALL RATING

Sheree was a great help! The space is clean and well lit with easy access. I also love that they have COVID procedures and ensure everyone follows them.

Response from Extra Space Storage (4/5/2021)

Thank you, Kari. We're thrilled you had a positive experience with Sheree! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 31, 2021

Ayesha Smiley

Posted On Google

OVERALL RATING

Awsome love em

Response from Extra Space Storage (2/7/2021)

Thank you for the excellent rating, Ayesha! We’re so glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 20, 2021

M M

Posted On Google

OVERALL RATING

This is my second time using this particular extra storage unit because of the great customer service, cost, and flexibility storage units they have to offer. I recommend this storage unit property. Thank you again!

Response from Extra Space Storage (3/20/2021)

Thank you for the kind remarks, M! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 6, 2021

Fg Vg

Posted On Google

OVERALL RATING

I would definitely recommend anyone with items that need to be stored not hesitate to call Extra Space Storage, hopefully all of there employees provide the same exemplary customer service as Sheree. She was professional, respectful, and most importantly kept the same energy on top of always reminding me that if there's anything else I need just ask her.

Response from Extra Space Storage (3/13/2021)

Thanks for recommending Extra Space Storage, Fg! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Don’t hesitate to reach out at 888-STORAGE if you need anything.

February 18, 2021

Elizabeth Cain

Posted On Google

OVERALL RATING

It was seamless and easy! I was very pleased with how knowledgeable and friendly Sherri and her staff were.

Response from Extra Space Storage (2/18/2021)

Thank you for the excellent rating, Elizabeth! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

February 15, 2021

Colleen Damon-Hall

Posted On Google

OVERALL RATING

We have used Extra Space at Willow Lawn several time for a variety of storage needs. Highly recommend

Response from Extra Space Storage (2/16/2021)

Thank you for the kind remarks, Colleen! We're so happy to hear we have your recommendation! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

February 11, 2021

Ernest Postigo

Posted On Google

OVERALL RATING

William was incredibly friendly and personable. Helped me with everything over the phone and made it a flawless experience. Thank you William!

Response from Extra Space Storage (2/12/2021)

Hello, Ernest. Thank you for the review. We're so glad William could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!

February 5, 2021

Oakie Mitchell

Posted On Google

OVERALL RATING

Quick, easy, professional and priced right. What more could you ask for...

Response from Extra Space Storage (2/17/2021)

Oakie, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 3, 2021

Dan Nelson

Posted On Google

OVERALL RATING

Great, friendly service from the start. Kyle listend to my needs and quickly accommodated me with a space and price that was exactly what I wanted.

Response from Extra Space Storage (2/3/2021)

Hi Dan, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 285-2587 or stop by the office if you need anything!

February 2, 2021

Linda Pardew

Posted On Google

OVERALL RATING

William was super helpful! He took really good care of us. We were able to get a storage unit that was perfect for our needs and they were the best value in Richmond. I would definitely recommend them.

Response from Extra Space Storage (2/2/2021)

Thank you for the recommendation, Linda! We pride ourselves on having a friendly, accommodating staff and are so happy William was able to assist you! We are always available at 888-storage to help.

January 30, 2021

Avi Hopkins

Posted On Google

OVERALL RATING

Sheree provided amazing service from the time I walked in the door. She made sure I had everything I needed and my paperwork was ready to go. Great storage facility and people.

Response from Extra Space Storage (1/31/2021)

Hi Avi, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (804) 285-2587 or stop by the office if you need anything!

January 29, 2021

Thomas Henke

Posted On Google

OVERALL RATING

Very friendly staff! The locks they sell are very expensive.

Response from Extra Space Storage (1/30/2021)

Thanks for the positive review, Thomas! We are glad you had a positive experience with us. If you need anything in the future, feel free to stop by or call us at 888-storage!

January 28, 2021

Cindy Johnson Anderson

Posted On Google

OVERALL RATING

This storage place is PHENOMENAL! I saw on online promotion, called and inquired and my spot was held for me. Fast and easy process to my storage rental. The team Ms Sheree and Mr Will are just absolutely wonderful and answer all questions thoroughly. Clean, safe and excellent hours and I can't stress that enough! The hours from open to close are what prompted me to getting the storage. The prices are economical. Convenient location, on busline diagonally across from Willow Lawn. If you're looking for some extra space please don't hesitate to give Extra Space Storage a call or stop by their location. You will not be disappointed.

Response from Extra Space Storage (1/29/2021)

Thank you for the excellent rating, Cindy Johnson. We are glad Ms. Sheree and Mr. Will were able to provide exceptional customer service as quickly as possible. Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental! Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

January 10, 2021

Gloria-Jeanne Wilson

Posted On Google

OVERALL RATING

William was very helpful and shared information so I got the right storage are. The online rental process was quick and easy. Look forward to working with william.

Response from Extra Space Storage (1/11/2021)

Thank you for the excellent rating, Gloria-Jeanne! We're happy William was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage.

January 8, 2021

Tre Sutherlin

Posted On Google

OVERALL RATING

Great place to store things well lit safe and well maintained. Staff is friendly and professional l have been using this place for over 3 years always ready to assist with anything l needed l highly recommend!

Response from Extra Space Storage (1/9/2021)

Thank you for your kind words, Tre. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage.

Frequently Asked Questions

Do I need climate controlled storage in Richmond, VA?

What is the largest storage unit I can rent at 5202 W Broad St?

What is the average height of a storage unit at the storage facility on W Broad St?

How much will a 10x10 storage unit hold in Richmond, VA?

How much space do I need to store an RV at 5202 W Broad St in Richmond?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

W Broad St and Staples Mill Rd

Directions from the North

Drive south on W Broad St. Turn right onto Byrd Ave. Turn left onto Markel Rd. Turn left onto Willow Lawn Dr. Turn left onto W Broad St. Our facility will be on your right.

Directions from the South

Drive north on W Broad St. Pass Staples Mill Rd and continue north. Our facility will be on your right.

Directions from the East

Drive northwest on I-64. Take Exit 185. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.

Directions from the West

Drive southeast on I-64. Take Exit 185B. Merge onto Staples Mill Rd. Turn right onto W Broad St. Our facility will be on your right.