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Extra Space Storage facility on 250 Spring St - Herndon, VA
(489 REVIEWS)

Herndon self storage at 250 Spring St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0723

Directions

Intersections/Landmarks

Spring St and Herndon Pkwy ?

Directions from the North

Drive south on Fairfax County Pkwy. Take the exit for Spring St. Turn right onto Spring St. Our facility will be on your right.

Directions from the South

Drive north on Fairfax County Pkwy. Take the exit for Spring St. Turn right onto Spring St. Our facility will be on your right.

Directions from the East

Drive west on VA-267 W. Take Exit 11. Turn right onto Fairfax County Pkwy. Take the exit for Spring St. Turn right onto Spring St. Our facility will be on your right.

Directions from the West

Drive east on VA-267 E. Take Exit 11. Turn left onto Fairfax County Pkwy. Take the Spring St exit. Turn right onto Spring St. Our facility will be on your right.

Frequently Asked Questions at 250 Spring St

Why should I use a climate controlled storage unit at 250 Spring St?

What is the largest storage unit I can rent at 250 Spring St?

What type of lock do I need for a storage unit at 250 Spring St?

What is the average height of a storage unit at 250 Spring St?

Do storage units at 250 Spring St have electrical outlets in them?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Maria F.

Posted On Google

OVERALL RATING

Samantha was great! Super helpful and made the process smooth and easy for me, totally recommend.

Response from Extra Space Storage (6/30/2022)

Thanks for the positive review, Maria! We are glad you had a great experience with Samantha. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 27, 2022

k t.

Posted On Google

OVERALL RATING

First time renting with extra space. Very well maintained. Samantha is very nice helping me with all the questions I have. She is professional, thorough and walked to show me different sizes of units. Thumbs up!!

Response from Extra Space Storage (6/28/2022)

Thank you for the review, K! We pride ourselves on having a friendly, accommodating staff and are so happy Samantha was able to assist you! Let us know if we can?do anything else to help at 888-storage.

June 19, 2022

Peter J.

Posted On Google

OVERALL RATING

I signed up with Extra Space Storage off of Spring Street in Herndon, VA today with Samantha G. She rocks!!! Samantha explained the storage unit and fee in simple terms, and I really appreciated that! Great customer service and support from Samantha!!

Response from Extra Space Storage (6/19/2022)

Hello, Peter. Thank you for the 5-star review! We're so happy Samantha could help. Thank you for going above and beyond as our customer to share this with us! We look forward to doing the same for you, so please let us know if you need anything at 888-storage!

June 11, 2022

Debi D.

Posted On Google

OVERALL RATING

My rental of storage space at Extra Space was awesome. I couldn't have asked for better service. The staff Douglas n Mgr Angela ensured I got the most out my rental. I highly recommend Extra Storage in Herndon.

Response from Extra Space Storage (6/11/2022)

Thanks for the kind words, Debi! We're glad Angela was helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (703) 437-9192 if you need anything.

May 31, 2022

S M.

Posted On Google

OVERALL RATING

Ms. Samantha Gillen at the Spring St location in Herndon, VA was simply outstanding! She’s a great ambassador for Extra Space Storage. Our experience was first rate and we couldn’t be happier. Looking forward to a splendid relationship with the company.

Response from Extra Space Storage (5/31/2022)

Thanks for the awesome review, S! We work hard to meet the expectations of our customers, and we're happy to hear Ms. Samantha hit the mark for you! Don't hesitate to stop by the office or contact us at (703) 437-9192 if you need anything.

May 17, 2022

Jfromla

Posted On Google

OVERALL RATING

Called because no one else had space. Spoke with Angela and boy she was fantastic. She was professional, thorough, new everything I needed to get my RV stored. Checked out other options for me she was just amazing. I also like the security of the facility. It is very clean and organized. Great customer service and a great facility.

Response from Extra Space Storage (5/17/2022)

Hi Jfromla, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Angela! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 14, 2022

Zen

Posted On Google

OVERALL RATING

I Was a former long term client of the storage at a different location and I'm a returned client, rentd a car lot last Thursday at the Herondon location- Douglass at the Herndon location is a very professional and provides an outstanding customer services. Thanks a lot for his warm reception and smooth service.

Response from Extra Space Storage (5/15/2022)

We're so excited to have you back at Extra Space Storage, Zen. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! We're glad Douglass is very professional and provides outstanding customer services. Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 14, 2022

Cherry U.

Posted On Google

OVERALL RATING

Visited the place and Douglas helped us in showing the right fit for us to accommodate all our stuff and the prices were also reasonable. I would recommend this place if one needs storage 5* 5 is a good fit.

Response from Extra Space Storage (5/14/2022)

Thank you for the review, Cherry! We pride ourselves on having a friendly, accommodating staff and are so happy Douglas was able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 13, 2022

Kita M.

Posted On Google

OVERALL RATING

Angela was AMAZING!! She showed me a few units to make sure I made the best decision. She was also very helpful in explaining all the details of my contract and any questions I had. Angela made my experience wonderful! because of her great customer service I will be using extra space storage in the future.

Response from Extra Space Storage (5/13/2022)

Thank you for the kind words, Kita. We're glad Angela showed you a few units to make sure you made the best decision, was also very helpful in explaining all the details of your contract and any questions you had, and made your experience wonderful! We're committed to providing excellent customer service. We are here to help with any future storage needs! Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 13, 2022

Nelu I.

Posted On Google

OVERALL RATING

Excelent services. Great customer sercice, definitely would recommend it to anyone looking for storage in the area.

Response from Extra Space Storage (5/13/2022)

Thank you for recommending us, Nelu! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

May 7, 2022

Tina C.

Posted On Google

OVERALL RATING

I checked out a few storage options and chose Extra Space because 1) everything was clean...some places had dirty offices which makes me question the facilities; 2) the cost was good compared to others; 3) every person I have spoken with has been professional and pleasant. Simple things that made me feel comfortable with my choice.

Response from Extra Space Storage (5/7/2022)

Thanks for the great review, Tina! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please call us at (703) 437-9192 if you have any questions!

May 2, 2022

Hussain S.

Posted On Google

OVERALL RATING

Great storage and people who work there are very nice and helpful. I recommend it.

Response from Extra Space Storage (5/2/2022)

Thank you for the kind review, Hussain. We're glad our team was nice and able to help! Our team is here to serve you, so give us a call at (703) 437-9192 if you need any future assistance.

April 30, 2022

Corey B.

Posted On Google

OVERALL RATING

Douglas was great to work with. He was very friendly and helpful and was able to explain everything I needed to know in detail. He was also very accommodating and helped me find the space that worked best for my needs.

Response from Extra Space Storage (4/30/2022)

Thanks for the awesome review, Corey! We work hard to meet the expectations of our customers, and we're happy to hear Douglas was great to work with! We're always here to help at 888-storage if you need us.

April 13, 2022

Lisa C.

Posted On Google

OVERALL RATING

Douglas was super helpful and kind! Great storage area and experience!!

Response from Extra Space Storage (4/13/2022)

Hi Lisa, thank you for your review. We're glad Douglas was super helpful and kind! Stop by our office if you need anything in the future!

April 12, 2022

Kathy D.

Posted On Google

OVERALL RATING

The staff here are great! This is THE CLEANEST storage facility I've EVER seen and I've been using units between here and GA for nearly 5 years now.

Response from Extra Space Storage (4/12/2022)

Hi Kathy, thank you for being a loyal customer! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 9, 2022

Cullen B.

Posted On Google

OVERALL RATING

Awesome experience, very flexible. Douglas was great to work with!

Response from Extra Space Storage (4/9/2022)

Thanks for the positive review, Cullen! We are glad Douglas was great to work with. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 8, 2022

Shelter D.

Posted On Google

OVERALL RATING

Excellent customer service. They go above and beyond to meet the customer’s needs. Great communication and follow up. I am so glad I picked this location because my property is in great hands.

Response from Extra Space Storage (4/8/2022)

Thank you for the kind words, Shelter! We're committed to providing excellent customer service. We're glad our team goes above and beyond to meet the customer’s needs. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions.

April 1, 2022

Eric M.

Posted On Google

OVERALL RATING

Douglas has been a huge help for me as a navigate my unit rental! The facility is easy to move in and out of and I've had no trouble getting answers for any of my questions. Thank you for making this experience so easy!

Response from Extra Space Storage (4/1/2022)

Hi Eric, thank you for your reveiw. We're glad Douglas has been a huge help. We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

March 30, 2022

Renu S.

Posted On Google

OVERALL RATING

They are good in what they do .good customer service

Response from Extra Space Storage (3/30/2022)

Thank you for the kind words, Renu! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 28, 2022

Riccy F.

Posted On Google

OVERALL RATING

Muy buen trabajo Douglas.??

Response from Extra Space Storage (3/28/2022)

¡Gracias por la increíble reseña, Ricy! Trabajamos arduamente para cumplir con las expectativas de nuestros clientes, ¡y nos complace saber que Douglas dio en el blanco para usted! No dude en pasar por la oficina o comuníquese con nosotros al (703) 437-9192 si necesita algo.