There are no results for those selected filters. Please select different filter options or clear all filters to see available units.
Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7473
Intersections/Landmarks
Battlefield Pkwy SE and VA-7/Harry Byrd Hwy
Directions from the North
Drive south on E Market St. Continue onto VA-7/Harry Byrd Hwy. Turn right onto Battlefield Pkwy SE. Turn right onto Russell Branch Pkwy SE. Turn right onto Trailview Blvd. Our facility will be on your left.
Directions from the South
Drive north on VA-7/Harry Byrd Hwy. Turn left onto Battlefield Pkwy SE. Turn right onto Russell Branch Pkwy SE. Turn right onto Trailview Blvd. Our facility will be on your left.
Directions from the East
Drive southwest on Battlefield Pkwy SE. Pass VA-7/Harry Byrd Hwy and continue southwest. Turn right onto Russell Branch Pkwy SE. Turn right onto Trailview Blvd. Our facility will be on your left.
Directions from the West
Drive east on Battlefield Pkwy SE. Pass Sycolin Rd and continue east. Turn left onto Russell Branch Pkwy SE. Turn right onto Trailview Blvd. Our facility will be on your left.
Size Disclaimer
*Excludes administrative and insurance fees
June 26, 2022
Posted On Google
Great customer service
Response from Extra Space Storage (6/27/2022)
Thank you for the kind words, Melanie! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by!
June 20, 2022
Posted On Google
I appreciate the onsite staff - they are responsive. The place is kept up decently, and issues are addressed as they come up. I've been with this location for over 5 years, moving from a large unti, to smaller and units as we've shed life's accumulations - they've accomodated us well along the way.
Response from Extra Space Storage (6/20/2022)
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, David! Don't hesitate to reach out to us at 888-storage if you need anything!
June 19, 2022
Posted On Google
the manager, Cheryl, at the storage facility in Bristow, VA, is awesome. She knows the company's business procedures and explains everything in detail. She helped us resolve several issues we were having with another facility whose manager was less forthcoming with details and misinformation that we received from the main office of Extraspace storage. Without her assistance, we would not know who to contact and how to resolve the issues.
Response from Extra Space Storage (6/19/2022)
Hi James. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cheryl. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
June 18, 2022
Posted On Google
Great and friendly service!
Response from Extra Space Storage (6/19/2022)
Thank you for the kind words, Steve! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!
June 18, 2022
Posted On Google
Very impressed so far with the customer service / organization ! The process was super easy setting up my unit and the staff has been amazing thus far .
Response from Extra Space Storage (6/18/2022)
Thank you for the excellent rating, Chelsea! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!
June 17, 2022
Posted On Google
Great service, great staff! Highly recommend!
Response from Extra Space Storage (6/18/2022)
Thank you for the kind remarks, Jonathan! We're so happy to hear we have your recommendation! If you ever need anything, feel free to stop by.
June 16, 2022
Posted On Google
Jared was great, had to correct the name from David to JARED so sorry...... I had originally checked on another location and they were too unorganized and, I didn't feel safe storing my items. But I took another shot with Extra storage and had no hesitations with JAREDlocated at the trailways location...I will be back later this year. Tonda
Response from Extra Space Storage (6/17/2022)
We think Jared is great too! Thanks for the positive review, Tonda. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions.
June 15, 2022
Posted On Google
Jared was super helpful and helped me open and lock my storage unit! My first time going there went smoothly
Response from Extra Space Storage (6/16/2022)
Hello, Shaelyn. Thank you for the 5-star review! We're so happy Jared could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
May 31, 2022
Posted On Google
Convenient, secure, spacious and clean - friendly and helpful service too - thank you!
Response from Extra Space Storage (6/1/2022)
Thank you for your feedback, Shannon! Providing renters with convenient, clean, and secure facilities is our top priority. Don’t hesitate to stop by the office if you need anything.
May 31, 2022
Posted On Google
Great storage unit company
Response from Extra Space Storage (5/31/2022)
Hello, Barrett. Thank you for the 5-star review! We're so happy we could help. Stop by our office if you need anything in the future!
May 31, 2022
Posted On Google
The staff are quite nice and helpful. The complex is clean and maintained well. Though I will say, some of the a/c units I see need replacing.
Response from Extra Space Storage (5/31/2022)
Hi Julie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you need anything else!
May 17, 2022
Posted On Google
Mostly a good experience renting the unit. Good job guys.
Response from Extra Space Storage (2/8/2021)
Thank you for the excellent rating, William! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!
May 9, 2022
Posted On Google
Excellent work! No complaints. Treated respectfully and fairly! Will use again.
Response from Extra Space Storage (5/10/2022)
Thank you for the excellent review, Scott! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!
May 4, 2022
Posted On Google
Friendly and helpful customer service, great and clean facilities, and decently affordable prices!
Response from Extra Space Storage (5/5/2022)
Thank you for the kind words, Michaella! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-storage.
April 27, 2022
Posted On Google
Fantastic employees and company. Very accommodating and helpful always. ????
Response from Extra Space Storage (4/28/2022)
Thanks for the positive review, Chris! We are glad you had a great experience with us. Call us at 888-storage if you have any questions or need assistance with your rental!
April 22, 2022
Posted On Google
Always courteous and professional. Never any issues or problems.
Response from Extra Space Storage (4/22/2022)
Hi Raymond!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (703) 844-0503 or stop by the facility!
April 16, 2022
Posted On Google
Very helpful and didn’t try to upsell us.
Response from Extra Space Storage (4/17/2022)
Thank you for the kind review, Jennifer. We're glad our team was able to help! Our team is here to serve you, so give us a call at (703) 844-0503 if you need any future assistance.
April 13, 2022
Posted On Google
I'm a delivery driver for American West, my customer has been out of town and I have came all the way from high point North Carolina to make this delivery.... The counterman couldn't have been a nicer guy, and he was quick and attentive as I arrived he had all the information I needed and I was able to make my delivery seamlessly and efficiently! Thanks a lot extra space storage!
Response from Extra Space Storage (4/14/2022)
Hi Kenny, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
April 2, 2022
Posted On Google
We have been using Extra Space Storage for several years. Office personnel have been very helpful and friendly. Other than having our monthly rate go up 25%, twice in 2 years, we have no complaints.
Response from Extra Space Storage (4/2/2022)
Hi Larry!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (703) 844-0503 or stop by the facility!
March 24, 2022
Posted On Google
We had to get a storage unit at the last minute from a move. We were able to get one on the spot on line with much ease. Jared is wonderful and very helpful.
Response from Extra Space Storage (3/25/2022)
Thank you so much for the great rating, Kim. We are happy to hear Jared was wonderful and very helpful. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.