I’ve been a customer for a while now and throughout my whole experience, I have received nothing but great customer service. The team in this location is incredibly helpful and friendly. The temperature control is what sold me but the team is what keeps me there. Definitely recommend if you need somewhere to store your personal belongings.

I really enjoy the cleanliness, the security and how the area we bring our stuff in at is covered. It’s really convenient for rainy days

I had a fantastic experience working with Timothy at [Storage Facility Name]. From the moment I walked in, he was welcoming, knowledgeable, and extremely professional. He took the time to understand exactly what I needed and matched me with a unit that fit my requirements perfectly. Timothy’s attention to detail and high standards really stood out. He made sure everything was clearly explained, from the leasing terms to access hours, and answered all my questions patiently. His dedication to customer satisfaction gave me great confidence in choosing this storage facility. I came in with high expectations, and Timothy exceeded every one of them. If you’re looking for top-notch customer service and someone who genuinely cares about your needs, ask for Timothy—you won’t be disappointed.

Clean facility & great staff

Had a great experience thanks to Timothy. He reached out at my request and we were able to coordinate a mutually convenient time for my family to come by. He called a day prior to the scheduled day to reconfirm that we were still coming, which was really appreciated. He represents the company very well and is the reason for this review. The facility itself is very clean with multiple measures to ensure security. There are carts and elevators to make your trips easier. Great experience, Thank you Timothy.

I was having a really good time with my rental experience. Timothy was calling me on what to bring prior to my arrival, and he also helped me to check in and walked me through all the features about the facility and my unit. This is the most smooth experience I’ve ever had at a storage facility. Thank you Timothy!

Clean and very professional!

Employees accommodate beyond compare. Property is very clean and reliable. Couldn’t ask for a better experience!

Once again very pleased to come back and do business at this location. Timothy R. was prompt, pleasant and extremely helpful. He answered all our questions as well as showed us both of the units we were interested in. Additionally he made sure we were aware of the different access points and lock in rate option. We highly recommend ExtraSpace Storage in Manassas.

Timothy was great showing us around and explainginh everything