Great customer service! Clean and safe facilities. We used a unit for a year and would definitely rent again if the need arose. Additionally thanks to William at the office! He is friendly, courteous, knowledgeable and helpful. Thanks again!!!

Excellent customer service! Eddie is always SO helpful with questions and goes out of his way to be thoughtful and kind to his tenants. This location is clean, secure and easy to navigate. 100% recommend Extra Space storage for your needs.

Will was fantastic, helped us very much so. We will be back because of him

William is amazing! He was very helpful, professional and courteous. It was really fast to get information on downsizing to a smaller unit since our needs changed. If you are in Midlothian and need to make room in your house, Extra Space Storage is a Safe place to store your belongings!

The man at the front desk William was the best! He showed me the storage unit and ran all the numbers with me and my mom. Very nice and professional. Highly recommend this place!

Excellent customer service IMMACULATE clean storage areas . I give this Storage place 100 stars absolutely I would recommend it no doubt about it Will you have the best customer service attitude. Your attitude so pleasant so focused on the customers you are AWESOME . Give Will a raise cause he is Dynamite.!!!

Very clean and friendly, convenient access and great staff! Keyana was super helpful and knowledgeable, highly recommend!

Amazing experience was with them for 3 years no issues and great value. Easy access to storage and always carts to move stuff! Customer service was 10/10!

4 stars to the facility/hours but 5+ for customer service. William and kiara are really nice and helpful! I really wish the facility was open 24 hrs. Especially when i got locked out and my phone was stuck inside right by the doors! Note-The place is temperature controlled which i thought it would remain at like 70* but it’s different. In the summer it’s pretty hot. Its only a few degrees cooler than outside so its hard to sort and go through things in there. But especially lately when i was moving because it was freezing. One day it was nice outside but still so cold inside even with coats and gloves. If your unit is in certain places the light wont come on and there are only windows on one side. So you have to keep walking down another hall to get the lights on and working in the dark is difficult even in daylight. The lights wont come on automatically til 6pm. It’s also a little frustrating that the dumpsters are locked unless it’s during business hours. But I understand why. I recently got another second unit there and I have to say that the person that runs the storage facility, William, is one of the best humans Ive ever had the pleasure of working with in my life. He’s just this bright positive energy and just so kind. I’ve had a really hard time in life lately and he just makes me feel better every-time! He’s so helpful in every way and always seems like he’s happy to help. I honestly wish everyone in customer service was like him. To me it’s nerve wracking to have to put my entire life’s worth of everything i ever owned in storage. I originally had opened a storage unit in another facility with $1 first month rent which was closer to me but i just didn’t trust it there. Bad vibes, and later found out there was a brutal attack there just after that. Just didn’t feel safe. There was a lot of flooding there too. But i trust my belongings are safer at this place. William watches over everything really well with security cameras. He’s just awesome! If you’re looking for a friendly face and secure storage i do recommend you check out their facility.

Very helpful