Midlothian self storage at 14316 Midlothian Tpke

Fantastic facility. Great customer service. Highly recommend to all.

Very helpful. Eager to help and answer questions.

Extremely easy process from signup to move in. The staff is extremely great, especially Marshall - when I did not lock my unit correctly the first time I moved items in, they gave me a call the next morning letting me know, as they do "lock checks" each morning. I am very grateful for the quality of staff, the cleanliness of the facility, and the ease of this whole process!

Extra Storage made the move in move out process easy, and the facility was fantastic. I would recommend them for your storage needs.

Great service, clean facilities and caring staff.

Marshall was very friendly, knowledgeable, and thorough. Highly recommend!

Please note I was moving in to the state and Marshall was wanting to welcome me to the Extra space but then welcome me to VA. I had to wait to speak with hime and was able to here him with a customer. I can tell you he had the best customer service skills. So come on down say HI to Marshall

great company..great customer service

Quick, easy and great communication via text.

Mr.Marshall was very professional and polite. Explained policies and procedures clearly. It was a pleasure doing business with him!

Y’all go see Marshall- he’s the man! ??

The extra space storage facilities are clean and well run. The manager at the Midlothian facility, Marshall , was a pleasure to work with. Marshall made the process of obtaining the right storage space for my families needs very easy. I would highly recommend this facility to anyone looking for storage space.

If anybody is wondering about customer service DO NOT hesitate to think about this company. Marshall came after hours in less than ten minutes to fix the validation code. Marshall is nice and truly cares about customer service. I was here helping out a friend on his move and still took their time to give a review and I hope that speaks volumes. I don’t even have a unit with this storage facility and I was still thoroughly impressed.

Marshall was extremely patient and very informative as I asked many questions. I look forward to doing business with him, in the future. Your company is lucky to have such a good employee.

Rapid rental was super fast and easy! They even followed up with a call to confirm everything. Great experience!

Great service, location and A/c is WONDERFUL!!!!

Marshall was very helpful and professional.

Really enjoyed working with Dana; she gave a comprehensive tour to see various sizes of storage units, authoritatively explained the options for contracting, and patiently responded to my many questions - some thoughtful but some probably innocently shallow - it made no difference, she retained both a professional and friendly posture throughout and walked me to the finish line. I was so impressed, I returned later in the day to introduce my wife!

I just received great service by phone securing the storage unit that I needed. Dana assisted me in a courteous, knowledgeable, friendly, patient and efficient manner. What more could I ask for? Good job!

I was highly impressed with Marshall today at this location. He went out of his way to make sure that my needs were met and gave me an excellent price! This is why I always use extra space storage! Keep up the great work!