Extra Space Storage facility on 25 Tyler Ave - Newport News, VA
(461 REVIEWS)

Newport News self storage at 25 Tyler Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1581

Directions

Intersections/Landmarks

Mercury Blvd and Jefferson Ave

Directions from the North

Drive south on Jefferson Ave. Turn right onto Woodfin Rd. Turn left onto Tyler Ave. Our facility will be straight ahead.

Directions from the South

Drive north on Jefferson Ave. Turn left onto Woodfin Rd. Turn left onto Tyler Ave. Our facility will be straight ahead.

Directions from the East

Drive west on Mercury Blvd. Turn right onto Jefferson Ave. Turn left onto Woodfin Rd. Turn left onto Tyler Ave. Our facility will be straight ahead.

Directions from the West

Drive east on James River Bridge. Continue onto Mercury Blvd. Turn left onto Jefferson Ave. Turn left onto Woodfin Rd. Turn left onto Tyler Ave. Our facility will be straight ahead.

Frequently Asked Questions at 25 Tyler Ave

Are packages accepted at storage units at 25 Tyler Ave?

Can I rent a storage unit for 1 month at 25 Tyler Ave?

Do I have to sign a lease to get a storage unit at 25 Tyler Ave?

Do storage units at 25 Tyler Ave have electrical outlets in them?

What is the average height of a storage unit at 25 Tyler Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 21, 2022

AFVET V.

Posted On Google

OVERALL RATING

Very polite and courteous staff! Very helpful for identifying storage needs.

Response from Extra Space Storage (6/22/2022)

Hi Afvet, Thank you for taking the time to leave your review! We pride ourselves on having a polite, courteous, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.

June 20, 2022

Julvonne S.

Posted On Google

OVERALL RATING

Tasha was very helpful and pleasant!

Response from Extra Space Storage (6/20/2022)

Thank you for the kind review, Julvonne. We're glad Tasha was pleasant and able to help! Our team is here to serve you, so give us a call at (757) 595-6615 if you need any future assistance.

June 20, 2022

Hector C.

Posted On Google

OVERALL RATING

Service was outstanding and very professional

Response from Extra Space Storage (6/20/2022)

Thank you for the kind review, Hector. We're glad our team was professional and able to provide you with a positive rental experience! Our team is here to serve you, so give us a call at (757) 595-6615 if you need any future assistance.

June 18, 2022

pamela h.

Posted On Google

OVERALL RATING

This is my 2nd time here at this location and each time the representative Tasha’s was Great . When needed in the future I will return to this location.

Response from Extra Space Storage (6/18/2022)

Hello, Pamela. Thank you for the 5-star review! We're so happy Tasha could help. We are happy to help with any storage needs at 888-storage.

June 18, 2022

Ray E.

Posted On Google

OVERALL RATING

Newport News Virginia extra space Tyler Avenue very good place to store very very nice people there very helpful thank you so much extra space

Response from Extra Space Storage (6/18/2022)

Thank you, Ray. We're thrilled you had a positive experience with Tyler at Extra Space Storage. Please stop by the office if you have any questions.

June 13, 2022

Cody N.

Posted On Google

OVERALL RATING

Toshia was a great for us! Highly recommend this storage space!

Response from Extra Space Storage (6/13/2022)

Thanks for the awesome review, Cody! We work hard to meet the expectations of our customers, and we're happy to hear Toshia hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 595-6615 if you need anything.

June 2, 2022

Haleigh C.

Posted On Google

OVERALL RATING

Great attitude, fast service, walked out happy and pleased!

Response from Extra Space Storage (6/2/2022)

Thank you for the excellent rating, Haleigh! We're happy we were able to provide a smooth rental experience. Don’t hesitate to stop by the office if you need anything.

June 2, 2022

Devon W.

Posted On Google

OVERALL RATING

Amanda Did Amazing!

Response from Extra Space Storage (6/2/2022)

We think Amanda is great too! Thanks for the positive review, Devon. Stop by our office if you need assistance or have any questions.

May 27, 2022

Kailie H.

Posted On Google

OVERALL RATING

Toshia was extremely helpful! Storage unit is a good size, and it’s nice to get the second month free. Facilities look clean and safe. For transparency on pricing, it was about $230 for an 8x10 unit including required insurance. Our second month is supposed to be free. Just make sure to ask about extra fees/insurance upfront ($25 admin fee). Those weren’t mentioned over the phone when we first called.

Response from Extra Space Storage (5/27/2022)

Thank you for your kind words, Kailie. Security is our top priority and we appreciate that you have trusted us with your belongings! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Toshia reflects that! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 20, 2022

Tyra W.

Posted On Google

OVERALL RATING

Easy process. I went in to look at the different size units and reserved everything online.

Response from Extra Space Storage (5/20/2022)

Thank you for the review, Tyra! We are so glad you had a positive experience with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 17, 2022

Raymond R.

Posted On Google

OVERALL RATING

Best value for storage. Renting for 2 years and no issues. Toshia always takes care of our concerns!

Response from Extra Space Storage (5/17/2022)

Hello, Raymond. Thank you for the review. We're so glad Toshia could meet your storage needs. Please stop by the office if you need anything!

May 17, 2022

Scott R.

Posted On Google

OVERALL RATING

Toshia was awesome. She handled my concerns perfectly!

Response from Extra Space Storage (12/21/2019)

We think Toshia is great too! Thanks for the positive review, Scott. We're glad she handled your concerns perfectly! Stop by our office if you need anything in the future!

May 12, 2022

PastelTainted

Posted On Google

OVERALL RATING

I had an excellent experience, Felicia was wonderful and very thorough. Answered all my questions and changed my unit when the light in my original wasn’t lighting up.

Response from Extra Space Storage (11/13/2019)

PastelTainted, we are happy to hear you are enjoying your storage unit! Thank you for the positive review and for choosing Extra Space Storage for your storage needs! Please reach out to our office at (757) 595-6615 if you need anything.

May 9, 2022

sherby T.

Posted On Google

OVERALL RATING

One of the best storage units.

Response from Extra Space Storage (5/10/2022)

Hello, Sherby. Thank you for the 5-star review! We're so happy we could help. Don't hesitate to reach out to us at 888-storage if you need anything!

April 28, 2022

Shane B.

Posted On Google

OVERALL RATING

Toshia was awesome very professional and made the whole process easy

Response from Extra Space Storage (4/29/2022)

Thank you for taking the time to leave your feedback, Shane! We're so happy to hear Toshia was able to make your rental process easy! Give us a call at (757) 595-6615 if you need any future assistance.

April 28, 2022

Tia M.

Posted On Google

OVERALL RATING

I had a great experience working with Toshia. She was very through and informative. Very clean environment. Will be sure to come back!

Response from Extra Space Storage (4/29/2022)

Thanks for the positive review, Tia! We are glad you had a great experience with Toshia. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 24, 2022

Tracie F.

Posted On Google

OVERALL RATING

I recommend Extra Storage at 25 Tyler Ave. Newport News, Va. The facility is very clean and well kept. Toshia, the Store Manager is very nice, courteous and is always helpful.

Response from Extra Space Storage (4/20/2022)

Thanks for the great review, Tracie! We're glad Toshia was nice, courteous, and helpful. Please call us at (757) 595-6615 if you have any questions!

April 22, 2022

Christopher N.

Posted On Google

OVERALL RATING

Great customer service. Knowledgable and friendly staff.

Response from Extra Space Storage (4/23/2022)

Hi Christopher!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 595-6615 or stop by the facility!

April 21, 2022

Joshua J.

Posted On Google

OVERALL RATING

Toshia Was very quick and very professional and helped my experience go smoothly I recommend her services to everyone

Response from Extra Space Storage (4/21/2022)

Thank you for the excellent rating, Joshua! We're happy Toshia was able to provide a smooth rental experience.

April 20, 2022

Darrell M.

Posted On Google

OVERALL RATING

Very clean facility. Toshia, the manager is friendly and always greats you with a smile. What ever you need she goes above and beyond to help you. I recommend Extra Storage at 25 Tyler Ave.

Response from Extra Space Storage (4/20/2022)

Thanks for the awesome review, Darrell! We work hard to meet the expectations of our customers, and we're happy to hear Toshia hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 595-6615 if you need anything.