Extra Space Storage facility on 301 Naval Base Rd - Norfolk, VA
(292 REVIEWS)

Norfolk self storage at 301 Naval Base Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1577

Directions

Intersections/Landmarks

E Little Creek Rd and I-64

Directions from the North

Drive south on I-64 E. Take Exit 276. Turn left onto E Admiral Taussig Blvd. Continue onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.

Directions from the South

Drive north on Granby St. Turn right onto E Little Creek Rd. Turn right onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.

Directions from the East

Drive west on E Little Creek Rd. Turn left onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.

Directions from the West

Drive east on W Little Creek Rd. Pass Granby St and continue east. Turn right onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.

Frequently Asked Questions at 301 Naval Base Rd

Are there restrictions on what I can put in a storage unit at 301 Naval Base Rd?

Can I visit my storage unit after hours at 301 Naval Base Rd?

Do I have to sign a lease to get a storage unit at 301 Naval Base Rd?

Is it safe to store electronics in a storage unit at 301 Naval Base Rd?

What type of lock do I need for a storage unit at 301 Naval Base Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Sam W.

Posted On Google

OVERALL RATING

Jade was freaking amazing !!!!!! Great personality so bubbly she really came through for me ! And she needs a raise she is absolutely fantastic!

Response from Extra Space Storage (6/26/2022)

Thank you, Sam. We're thrilled you had a positive experience with Jade at Extra Space Storage. Please stop by the office if you have any questions.

June 25, 2022

Sharlene O.

Posted On Google

OVERALL RATING

Clean and great customer service from Jade. 10/10 highly recommend.

Response from Extra Space Storage (6/27/2022)

Thanks for the awesome review, Sharlene! It's great to hear Jade was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (757) 531-0800 if you need anything.

June 6, 2022

Paul K.

Posted On Google

OVERALL RATING

Amazing service from Jade Evans. She made a stressful situation extremely easy to process.

Response from Extra Space Storage (6/7/2022)

Thank you for taking the time to leave your feedback, Paul! We're so happy to hear Jade was able to make your rental process easy! Give us a call at (757) 531-0800 if you need any future assistance.

May 31, 2022

Ernestine S.

Posted On Google

OVERALL RATING

I have had to use the services of quite a few storage units throughout my stay in Virginia. I would give Extra Space Storage the highest rating thus far. My experience with them has been positive and very helpful

Response from Extra Space Storage (6/1/2022)

Wow, thanks for the great review Ernestine! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (757) 531-0800.

May 30, 2022

Treasure-Cieara

Posted On Google

OVERALL RATING

The communication skills of the team running this office are purely over the top. Management is efficient, informative and definitely works in the favor of the customer. Every experience I have had was immaculate and I left with a smile. Customer service like this is hard to find anymore, if you are you in the hampton roads area and need a storage area definitely check out this place!

Response from Extra Space Storage (5/31/2022)

Hi Treasure-cieara, thanks so much for your review! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (757) 531-0800 or stop by the office if you need anything!

May 27, 2022

Sonia L.

Posted On Google

OVERALL RATING

It was great the young lady was very Courteous especially at a time I was feeling kind of down she was very knowledgeable of her units and she expressed concern over what I was dealing with I had no clue what I was doing either she helped me very much much there should be more people like her right nor right now because of everything we're going through in this world her smile made me feel better After everything I was going through today she made me feel like they're still hope what a wonderful employee you guys have

Response from Extra Space Storage (5/28/2022)

Thank you for the excellent rating, Sonia! We're glad our team was kind, caring, thorough, and able to provide a smooth rental experience. It's great to know she provided you with the customer experience you deserve. We are happy to have you store with us. Thank you for choosing Extra Space! Please give us a call at 888-storage or stop by the office if you need anything.

May 25, 2022

Charles W.

Posted On Google

OVERALL RATING

Secure, Clean, Modern facility, well lit at night, good hours for access. And the facility had a lock on the door waiting for me. Reserved my unit on a Sunday morning , few hours later moving in. The online system is a breeze even from my smartphone. And the discount for doing process online is substantial. Would recommend to everyone but my competitors. It is definetly a quality facility and the location is close to base entrances and the interstate. CharlieWelch Property Solutions Property Solutions

Response from Extra Space Storage (12/16/2020)

Thank you Charles! We pride ourselves on keeping our storage facility clean, secure, and well lit and are thrilled to hear your experience reflects that! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!

May 6, 2022

Amanda H.

Posted On Google

OVERALL RATING

So far so good, getting a unit was really easy and everyone I spoke to was very kind and considerate. We asked for a unit easily accessible and they delivered, our unit is super easy to get to. Should make storing our belongings very simple.

Response from Extra Space Storage (5/6/2022)

Hi Amanda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (757) 531-0800 or stop by the office if you need anything!

April 30, 2022

A F.

Posted On Google

OVERALL RATING

Clean and nice staff

Response from Extra Space Storage (4/30/2022)

Hi A, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

April 30, 2022

Ron K.

Posted On Google

OVERALL RATING

The staff has always been pleasant! I do not have a bad thing to say. It’s clean and feels secure.

Response from Extra Space Storage (5/1/2022)

Hi Ron, thank you for sharing the positive experience you had with us and for the 5 stars! Providing secure and clean storage facilities are our top priority! Reach out if you ever need anything, please.

April 20, 2022

Cathy K.

Posted On Google

OVERALL RATING

Jade, is super helpful and friendly! Easy to access and clean! Thank you so much!

Response from Extra Space Storage (4/20/2022)

Thanks for the great review, Cathy! We're glad Jade was super helpful and friendly. Please call us at (757) 531-0800 if you have any questions!

April 2, 2022

Ermalee T.

Posted On Google

OVERALL RATING

The young ladies were very helpful, very clean location. This is my second time using extra space storage

Response from Extra Space Storage (4/2/2022)

Hi Ermalee, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 30, 2022

Tonia S.

Posted On Google

OVERALL RATING

Great Customer Service & Jade, was Amazing!!!!!

Response from Extra Space Storage (3/30/2022)

Thanks for the positive review, Tonia! We are glad you had a great experience with Jade. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 28, 2022

Sharon B.

Posted On Google

OVERALL RATING

I couldn't be happier with the experience I am having with Extra Space Storage thus far. This is the second time I have used their facility. I chose them because of the very positive experience I had the first time. The office personnel, Jade in particular, are totally professional, very quick with all the information you need and solutions to any problems. If you walk in with a list of items you need to store and their approximate sizes, she will know immediately what size unit you will need and will offer any adjustments that may ultimately need to be made.... With a big, beautiful smile on her face. The storage units are kept immaculately clean and are conveniently accessible. The on-site large , wheeled dolly was also very helpful. I will recommend Extra Space Storage to anyone in a heartbeat.??

Response from Extra Space Storage (3/29/2022)

We're so excited to have you back at Extra Space Storage, Sharon. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Jade! We pride ourselves on keeping our storage facility clean and organized are thrilled to hear your experience reflects that! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

February 2, 2022

Traci L.

Posted On Google

OVERALL RATING

Jade (store manager) and Kyle (customer rep) were very professional and informative in regards to answering my questions.

Response from Extra Space Storage (2/3/2022)

Thanks for the great review, Traci! We're glad Jade and Kyle were very professional and informative. Please call us at (757) 531-0800 if you have any questions!

January 31, 2022

Sean G.

Posted On Google

OVERALL RATING

Great area, climate control, well secured, great personality.

Response from Extra Space Storage (2/2/2022)

Thanks for renting with us in Extra Space Storage, Sean! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out to us at 888-storage if you need anything!?

January 24, 2022

BIANCA G.

Posted On Google

OVERALL RATING

Very good customer service. Shoutout to Bryan or Brandon (forgot his name) who helps us. Thank you for making it easy for us.??

Response from Extra Space Storage (2/5/2022)

Thank you for the kind words, Bianca! We're committed to providing excellent customer service. We're glad our manager helped you and it easy for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

December 27, 2021

Douglas K.

Posted On Google

OVERALL RATING

My experience was great , professional.

Response from Extra Space Storage (12/27/2021)

Hi Douglas, thanks so much for your review! We are thrilled to hear your experience was great and professional. Stop by our office if you need assistance or have any questions.

December 23, 2021

Kayleigh R.

Posted On Google

OVERALL RATING

Great location to work with! My company has over 20 extra space units across the country and this is one of my favorites to work with!

Response from Extra Space Storage (12/23/2021)

Thanks for taking the time to leave us a review, Kayleigh. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions!

December 21, 2021

Tony B.

Posted On Google

OVERALL RATING

Jade and her team were amazing! The place is clean, safe and well run. I 100% recommend ExtraSpace Storage.

Response from Extra Space Storage (12/21/2021)

We think our team is great too! Thanks for recommending us, Tony. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.