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Norfolk self storage at 301 Naval Base Rd
Read 208 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Secure Storage Near Naval Station Norfolk
Amenities and Services
A Wide Range of Storage Unit Sizes
Climate-Controlled Storage
Vehicle Storage
Exceptional Security
- On-site resident manager
- Video surveillance
- Electronic gate access
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1577
Recent Customer Reviews About This Facility
20 of 208 reviews
March 31, 2021
Tae Smith
Posted On Google
Great service
March 25, 2021
Devin Grimes
Posted On Google
Amazing job!!
March 15, 2021
Andrew Sanchez
Posted On Google
My information was already in the system and it was an easy transition seeing that I was already a customer before. Very friendly as always and that’s why I am a returning customer
Response from Extra Space Storage (3/15/2021)
Thank you for the excellent rating, Andrew! We're happy we were able to provide a smooth rental experience. Let us know if we can?do anything else to help at 888-storage.
March 15, 2021
Dr Karen Scriven
Posted On Google
Great service, clean unit and Manager Jade went above and beyond to make sure my move in was a success!
February 27, 2021
Jennifer Hall
Posted On Google
Clean grounds, courteous staff
February 23, 2021
Shaquonda Harris
Posted On Google
Wonderful people very helpful.
Response from Extra Space Storage (2/23/2021)
Thank you, Shaquonda. We're thrilled you had a positive experience at Extra Space Storage. We're always here to help at 888-storage if you have any questions or need assistance with your rental!
February 6, 2021
Nicole Butz
Posted On Google
Jade was very helpful!! Great pricing for climate controlled storage!!
February 5, 2021
Alyssa Odango
Posted On Google
Alex was so helpful giving me information about reservations and rates over the phone and made the process of booking a unit so easy. Very efficient and a bonus is the storage unit is only a few minutes away from our house!
January 29, 2021
Kelly Krieg
Posted On Google
Jade was so helpful setting us up in our new storage unit ...always professional...Clean units...easy access.....always felt safe on the property...Just a wonderful experience
January 27, 2021
Desmond VanDyke
Posted On Google
I’ve always had a good experience at extra space. I recommend them to anyone for your storage needs!
January 25, 2021
Ian Scott
Posted On Google
Professional, quick and courteous. Amazing place!
January 20, 2021
Abony Blanchard
Posted On Google
Helpful advice..
Response from Extra Space Storage (1/20/2021)
Thank you for taking the time to leave a positive rating, Abony! Your feedback means a lot to our team. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 13, 2021
ali peeercy
Posted On Google
They are very informative and so incredible with helping you decide the right fit for you. They also go out of their way to get you the best deal possible!!
Response from Extra Space Storage (1/14/2021)
Hi Ali, thank you for your review. We're glad our team was very informative, helped you decide the right fit, and went out of their way to get you the best deal possible! Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 8, 2021
Bryan May
Posted On Google
Storage space is nice. They changed their locking system which then required a specific type of lock. We didn't get charged for their lock, but they cut off our lock. So now I'm down a lock that I would have reused. They also raise their prices every few months. It's incremental, but adds up over time. It's as bad as compound interest. Feels like a bait and switch tactic. Here's a great internet rate (we reserve the right to change the rate),and over and over and over again, they raise the rate.
January 6, 2021
Roisin Petty
Posted On Google
The ladies there were very nice and explained everything great. Alex did an amazing job with letting me know about the whole online program. It's nice to know that I don't have to go out to pay my bill
Response from Extra Space Storage (1/6/2021)
Hi Roisin, thank you for your review. We're glad our team was very nice and explained everything. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
December 30, 2020
Justina Davis-Fowler
Posted On Google
Clean facility, great customer service!
Response from Extra Space Storage (12/31/2020)
Hi Justina, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. Stop by the office if you need anything.
December 29, 2020
Eric Pittman
Posted On Google
Jade was awesome! So helpful!
Response from Extra Space Storage (12/30/2020)
Thank you for the kind words, Eric. We're glad Jade was able to help! Our team is here to serve you, so give us a call at (757) 531-0800 if you need any future assistance.
November 5, 2020
Danny Iauch
Posted On Google
Great customer service. Highly recommend this place
Response from Extra Space Storage (11/6/2020)
Thank you for the kind remarks, Danny! We're so happy to hear we have your recommendation! Don't hesitate to reach out if you need anything!?
October 28, 2020
MonnaRae Brown
Posted On Google
Jade was very welcoming from the moment we entered the office. The location is amazing. Storage was clean and to my expectations. For the price and customer service and I recommend this storage place!
Response from Extra Space Storage (10/28/2020)
Hi Monnarae, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Jade reflects that. Don't hesitate to reach out if you need anything!?
October 15, 2020
Andrea Gates
Posted On Google
Great customer service!
Response from Extra Space Storage (10/15/2020)
Thank you for the kind words, Andrea! We're committed to providing excellent customer service. Call us if there is anything, we can do to assist you.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
E Little Creek Rd and I-64
Directions from the North
Drive south on I-64 E. Take Exit 276. Turn left onto E Admiral Taussig Blvd. Continue onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.
Directions from the South
Drive north on Granby St. Turn right onto E Little Creek Rd. Turn right onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.
Directions from the East
Drive west on E Little Creek Rd. Turn left onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.
Directions from the West
Drive east on W Little Creek Rd. Pass Granby St and continue east. Turn right onto Waco St. Turn left onto Naval Base Rd. Our facility will be on your right.