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Extra Space Storage facility on 12260 Sunrise Valley Dr - Reston, VA
(388 REVIEWS)

Reston self storage at 12260 Sunrise Valley Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0172

Directions

Intersections/Landmarks

Sunrise Valley Dr and Fairfax County Pkwy

Directions from the North

Drive south on Fairfax County Pkwy. Turn left onto Sunrise Valley Dr. Turn left onto Mercator Dr. Our facility will be on your left.

Directions from the South

Drive north on Fairfax County Pkwy. Turn right onto Sunrise Valley Dr. Turn left onto Mercator Dr. Our facility will be on your left.

Directions from the East

Drive west on VA-267 W. Take Exit 12. Turn left onto Reston Pkwy. Turn right onto Sunrise Valley Dr. Turn right on Mercator Dr. Our facility will be on your left.

Directions from the West

Drive east on VA-267 E. Take Exit 11. Turn right for Fairfax County Pkwy. Turn left onto Sunrise Valley Dr. Turn left onto Mercator Dr. Our facility will be on your left.

Frequently Asked Questions at 12260 SUNRISE VALLEY DR

Are storage units climate controlled in Reston, VA?

How do I know what size storage I need for my boat?

How far in advance do I need to reserve a storage unit?

What size storage unit do I need for a one bedroom apartment/home in Reston, VA?

What type of lock do I need for a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Amy S.

Posted On Google

OVERALL RATING

Excellent customer service! A real person, who is very helpful, answers their phone right away. The entire rental process was extremely easy. Very efficient operation - carts available for loading and unloading, maps all around, lights and magnetic door holders on timers. Would highly recommend.

Response from Extra Space Storage (6/24/2022)

Thank you for the kind words, Amy! We're committed to providing excellent customer service. We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! Stop by our office if you need anything in the future!

June 24, 2022

Aprils A.

Posted On Google

OVERALL RATING

Allan Childer needs to understand the customer first. Sam: the visiting mgr travels well from Dubai to Thailand for a quarter.

Response from Extra Space Storage (5/25/2022)

Aprils Advice, Advocacy &, thank you for the rating. We want all of our customers to have 5-star experiences and are disappointed we fell short. Please call 888-storage with more details so hopefully we can improve your experience next time!

June 20, 2022

David P.

Posted On Google

OVERALL RATING

Great experience

Response from Extra Space Storage (6/21/2022)

Hello, David. Thank you for the 5-star review! We're so happy we could help. Don't hesitate to reach out to us at 888-storage if you need anything!

June 13, 2022

Fabiana C.

Posted On Google

OVERALL RATING

Super friendly staff and never had an issue in the years I had my unit. I def recommend for your storage needs.

Response from Extra Space Storage (6/13/2022)

Thank you for the kind review, Fabiana. We're glad our team was friendly to work with! Our team is here to serve you, so give us a call at (703) 716-0078 if you need any future assistance.

June 8, 2022

Lesley B.

Posted On Google

OVERALL RATING

Always phenomenal customer service, always clean, always a great experience. The two gentlemen that helped me today went above and beyond to make sure my business account was switched to personal, and provided my company with exactly what they needed in a very timely manner. Thanks so much, all.

Response from Extra Space Storage (6/8/2022)

Thank you for the kind words, Lesley! We're committed to providing excellent customer service and clean facilities. We are thrilled to hear your experience was great. We're glad our team went above and beyond to make sure your business account was switched to personal and provided your company with exactly what they needed in a very timely manner. Stop by our office if you need assistance or have any questions.

May 25, 2022

Aprils A.

Posted On Google

OVERALL RATING

Sam: the visiting mgr travels well from Dubai to Thailand for a quarter.

Response from Extra Space Storage (5/25/2022)

Thanks for sharing your positive experience, Aprils Advice, Advocacy &. We're committed to being your go-to stop for all your local storage needs! We are here to help with any future storage needs! Please stop by the office or give us a call at 888-STORAGE.

May 23, 2022

Caprice B.

Posted On Google

OVERALL RATING

The staff at this location are very friendly, helpful and nice. They have some of the most pleasant attitudes, especially Mr. Hung and Mr. Sam. Great place to store your belongs!

Response from Extra Space Storage (5/24/2022)

Thank you for the review, Caprice! We pride ourselves on having a friendly, accommodating staff and are so happy that Mr. Hung and Mr. Sam were able to assist you! Feel free to reach out at any time at 888-storage.

May 16, 2022

Terri T.

Posted On Google

OVERALL RATING

I needed a space for a month while I was in the process of moving. When I went to my unit for the first time, the staff member met me at my unit. He explained to me how to get into the unit, use the key code and the unit lock. I only needed a month and a few days so the staff member prorated my last month. This was a huge plus for me because I didn't want to pay for an entire month. I would recommend this storage facility due to cleanliness, fair pricing, ease of accessing the unit and friendly staff.

Response from Extra Space Storage (5/17/2022)

Hi Terri, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 10, 2022

iffy o.

Posted On Google

OVERALL RATING

Customer service really apreciatable. I definitely recommend this storage location.

Response from Extra Space Storage (5/10/2022)

Thanks for the kind words, Iffy! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (703) 716-0078 if you need anything.

May 10, 2022

Nour S.

Posted On Google

OVERALL RATING

very nice place for storage and managment is Quite Good also. Really happy taking services from them.

Response from Extra Space Storage (5/10/2022)

Hi Nour!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (703) 716-0078 or stop by the facility!

May 10, 2022

zemzem m.

Posted On Google

OVERALL RATING

Excellent service ??????

Response from Extra Space Storage (5/10/2022)

Thank you for your feedback, Zemzem! We love to hear that our customers are happy with Extra Space. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 10, 2022

Zeina S.

Posted On Google

OVERALL RATING

clean storage place and well manared staff??

Response from Extra Space Storage (5/10/2022)

Hi Zeina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 2, 2022

Emily W.

Posted On Google

OVERALL RATING

Price seemed very high for the storage you get and not long after being with them my storage unit went up in price

Response from Extra Space Storage (10/11/2021)

Thanks for the feedback, Emily. We're sorry to hear you were unhappy with your rate. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

April 30, 2022

Asif

Posted On Google

OVERALL RATING

Very clean and safe location, customer service was great.

Response from Extra Space Storage (5/3/2022)

Thank you for your review, Asif! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 30, 2022

Kate M.

Posted On Google

OVERALL RATING

The staff are very friendly. The storage is really nice and clean and very well lit. I highly recommend it

Response from Extra Space Storage (5/1/2022)

Thank you for the kind remarks, Kate! We're so happy to hear we have your recommendation! Feel free to reach out at any time at 888-storage.

April 30, 2022

Michelle T.

Posted On Google

OVERALL RATING

Sam was very nice and helpful! I got locked out of my unit and he reassured me it was no problem and helped me figure it out. Anytime I’ve called with questions or concerns he’s gotten back to me or someone at the facility has as well.

Response from Extra Space Storage (5/4/2022)

Hi Michelle, thank you for your review. We're glad Sam was very nice and helpful! Stop by our office if you need anything in the future!

April 19, 2022

MoMo M.

Posted On Google

OVERALL RATING

Great service and a clean secure facility. Highly recommend!

Response from Extra Space Storage (4/20/2022)

Thank you for recommending us, Momo! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. If you ever need anything, feel free to stop by.

April 15, 2022

c s.

Posted On Google

OVERALL RATING

Sam the manager was very helpful!

Response from Extra Space Storage (4/16/2022)

Thank you for the kind words, C. We're glad Sam was able to help! Our team is here to serve you, so give us a call at (703) 716-0078 if you need any future assistance.

April 15, 2022

Caroline K.

Posted On Google

OVERALL RATING

Sam was awesome. He showed me my unit, where the lights were, and took care of my locks.

Response from Extra Space Storage (4/16/2022)

Thanks for the positive review, Caroline! We are glad you had a great experience with Sam. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 15, 2022

William B.

Posted On Google

OVERALL RATING

I rented a unit here for a few months while moving and couldn't have had a better experience. When I first arrived, my unit was ready and waiting for me with a brand new combination lock. Access is secure yet easy, and the location is convenient. I made over 10 trips to and from this place during my move and never had any issues. The manager Sam was super friendly and helpful.

Response from Extra Space Storage (4/16/2022)

Thanks for the kind words, William! We are so happy to hear Sam was super friendly and helpful. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.