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Extra Space Storage facility on 1140 N Laburnum Ave - Richmond, VA
(412 REVIEWS)

Richmond self storage at 1140 N Laburnum Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1575

Directions

Intersections/Landmarks

Creighton Rd and Laburnum Ave

Directions from the North

Drive south on Laburnum Ave. Pass Harvie Rd and continue south. Our facility will be on your right after Creighton Rd.

Directions from the South

Drive north on Laburnum Ave. Make a U-turn at Creighton Rd and continue south. Our facility will be on your right.

Directions from the East

Drive west on Creighton Rd. Turn left onto Laburnum Ave. Our facility will be on your right.

Directions from the West

Drive east on Creighton Rd. Turn left onto Laburnum Ave. Our facility will be on your right.

Frequently Asked Questions

Why should I use a climate controlled storage unit in Richmond, VA?

What type of lock do I need for a storage unit in Richmond, VA?

Where can I buy moving boxes in Richmond, VA?

Can I use a storage unit as a gym in Richmond, VA?

What size storage unit do I need for a 3 bedroom apartment/home in Richmond, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Robbie S.

Posted On Google

OVERALL RATING

Steve & Shawn were the best very professional & helpful they are the reason why I would use use this service again and I will refer others based on the great service , so I would love to say thanks for such great service.

Response from Extra Space Storage (6/27/2022)

Thank you for the kind review, Robbie. We're glad Steve and Shawn were professional, helpful, and able to provide you with the customer service you deserve! Our team is here to serve you, so give us a call at (804) 225-5501 if you need any future assistance.

June 8, 2022

Justin P.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (6/8/2022)

Thank you for the kind words, Justin! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

June 5, 2022

Erin E.

Posted On Google

OVERALL RATING

Easy, convenient, clean!

Response from Extra Space Storage (6/6/2022)

Hi Erin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

June 3, 2022

PVF T.

Posted On Google

OVERALL RATING

Came in after struggling to make my payment. met Shawn and he made things very easy and even told me that I could shoot them a text and get it done that way. Was very professional and personable.

Response from Extra Space Storage (6/4/2022)

Hi Pvf, Thank you for taking the time to leave your review! We pride ourselves on having a personable, professional staff, so we are thrilled to hear that you had such a positive experience with Shawn! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 20, 2022

Chris K.

Posted On Google

OVERALL RATING

Byron Seabrook was a great guy to work with! Thank goodness that had some large units available accessible for tractor trailers! Price fair, service excellent!

Response from Extra Space Storage (5/20/2022)

Thanks for taking the time to leave us a review, Chris! We are so glad Byron could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 14, 2022

Jarrett R.

Posted On Google

OVERALL RATING

A great value and they’re conveniently located for us.

Response from Extra Space Storage (5/9/2022)

Thanks, Jarrett! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need anything in the future!

May 10, 2022

Dorothy P.

Posted On Google

OVERALL RATING

My visit at the storage was wonderful everybody treated me nice and I got a good deal and I recommended to other people

Response from Extra Space Storage (5/11/2022)

Thank you for the kind remarks, Dorothy! We're so happy to hear we have your recommendation! Don't hesitate to reach out to us at 888-storage if you need anything.

May 6, 2022

Jessica V.

Posted On Google

OVERALL RATING

Extremely grateful for their timely response and assistance with selecting the appropriate storage unit needed for our family. GREAT CUSTOMER SERVICE.

Response from Extra Space Storage (5/6/2022)

Hi, Jessica ! Thanks for the positive review, it means a lot to our team. Please call (804) 225-5501 if you have any questions about your rental.

April 27, 2022

Sharon C.

Posted On Google

OVERALL RATING

Friendly and Professional service!

Response from Extra Space Storage (4/27/2022)

Hi Sharon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! If you ever need anything, feel free to stop by.

April 26, 2022

Mary L.

Posted On Google

OVERALL RATING

I went into the establishment this afternoon and the gentleman named Byron was very delightful and warming. He was very helpful with helping me out and explaining everything to me. I got the right storage unit and he was quick. Thank you Byron??

Response from Extra Space Storage (4/27/2022)

Thank you for the kind words, Mary. We're glad Byron was able to help! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 20, 2022

Amon M.

Posted On Google

OVERALL RATING

Steven and Shawn were great reps to deal with! They explain everything out detail by detail! Thank you guys

Response from Extra Space Storage (4/21/2022)

Hi Amon, thank you for your review. We're glad Steven and Shawn were great reps to deal with and explain everything out detail by detail! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 4, 2022

Aidan L.

Posted On Google

OVERALL RATING

Steven was very helpful with whenever we got there until we completed the work we had to do

Response from Extra Space Storage (4/4/2022)

Hi Aidan, thank you for your review. We're glad Steven was very helpful. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 4, 2022

Nanette J.

Posted On Google

OVERALL RATING

Todd is the greatest manager in the whole world! Great personality! Couldn't ask for a better manager! Loving That Stephen..... He's Quite Efficient and has An Outstanding Personality!

Response from Extra Space Storage (9/19/2020)

Thank you for your feedback, Nanette! We're happy to hear Todd was helpful! Let us know if we can?do anything else to?assist you!

April 1, 2022

James W.

Posted On Google

OVERALL RATING

Steven and Byron are best to deal with Great guys helping others out and know how to talk with crazy stuff going on thankful they where hear to help me.

Response from Extra Space Storage (4/1/2022)

Thanks for the positive review, James! We are glad you had a great experience with Steven and Byron. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 31, 2022

Patricia T.

Posted On Google

OVERALL RATING

Super easy online booking process, staff followed up immediately with a friendly voicemail to ensure everything was taken care of, site is clean and well lit, and staff on site are friendly and helpful

Response from Extra Space Storage (3/31/2022)

Thank you for the excellent rating, Patricia! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 28, 2022

AhuVah

Posted On Google

OVERALL RATING

The team on Laburnum Ave is very friendly, knowledgeable, courteous and very helpful in securing the type of storage & materials you may need to make your experience a good one. I highly recommend them to anyone in need of a storage facility.

Response from Extra Space Storage (3/28/2022)

Thanks for the awesome review, Ahuvah! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

March 25, 2022

Avalon S.

Posted On Google

OVERALL RATING

Steven is best customer service every patient kind person very informative.

Response from Extra Space Storage (3/25/2022)

Thanks for the great review, Avalon! We're glad Steven was very patient, kind, and informative. Please call us at (804) 225-5501 if you have any questions!

March 23, 2022

Marion T.

Posted On Google

OVERALL RATING

The process of securing the unit over the phone was fast and very pleasant. The foundation spoke with Steven on the 1st call with this location. He was really nice and accommodating. Our second call was with Byron and he walked us through doing the paperwork online. He was very polite and made the process very easy. The indoor unit is very clean and climate controlled which is perfect according to our foundation's needs. The property is well managed and taken care of. So far, everything has been excellent, even the pricing.

Response from Extra Space Storage (3/23/2022)

Thank you for the review, Marion! We pride ourselves on having a friendly, accommodating staff and are so happy Steven and Byron were able to assist you! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 21, 2022

Gloria R.

Posted On Google

OVERALL RATING

Steven was awesome in setting up my account - very polite young man & great customer service.

Response from Extra Space Storage (3/22/2022)

Hello, Gloria. Thank you for the review. We're so glad Steven could meet your storage needs. Please stop by the office if you need anything!

March 14, 2022

Raida R.

Posted On Google

OVERALL RATING

Really really love this place... the customer service is the best I've experienced with any business in the metro...I called late to get help and the response was absolutely awesome. The office was closed because it was Sunday and they had no problem coming out to meet with me to resolve my issue. Even got a call back this morning to insure that everything was good. Just a great experience when I really needed something to go right. I would recommend this site over any other that I've dealt with.

Response from Extra Space Storage (3/15/2022)

Hi Raida, thanks so much for your kind words! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Give us a call at (804) 225-5501 or stop by the office if you need anything!