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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1776
Intersections/Landmarks
W Williamsburg Rd and S Airport Dr
Directions from the North
Drive south on I-295 S. Take Exit 28B. Follow signs for US-60 W. Merge onto US-60 W. Pass E Nine Mile Rd and continue west. Our facility will be on your right after Tampton Rd.
Directions from the South
Drive north on I-295 N. Take Exit 28. Follow signs for US-60 W. Merge onto US-60 W. Pass E Nine Mile Rd and continue west. Our facility will be on your right after Tampton Rd.
Directions from the East
Drive west on I-64 W. Take Exit 200. Follow signs for US-60 W. Merge onto US-60 W. Pass E Nine Mile Rd and continue west. Our facility will be on your right after Tampton Rd.
Directions from the West
Drive east on I-64 E. Take Exit 197A. Turn right onto S Airport Dr. Turn left onto Audubon Dr. Turn right onto Trampton Rd. Turn right onto US-60 W. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 24, 2022
Posted On Google
Sumitra, my customer service rep, was very helpful, sweet and charming. She made sure I got the most appropriate rate for my needs and duration. She is great public representative for Extra Space! The unit is spotless! It even smells great! Looking forward to moving my belongings.
Response from Extra Space Storage (6/25/2022)
Thanks for the great review, Anne! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Sumitra reflects that! Please call us at (804) 328-6333 if you have any questions!
June 3, 2022
Posted On Google
Very clean. Customer service was excellent and pricing was reasonable.
Response from Extra Space Storage (6/3/2022)
Thank you for the kind review, Raquel. We're glad you found our property clean, reasonably priced, and staffed with a customer-oriented team! Our team is here to serve you, so give us a call at (804) 328-6333 if you need any future assistance.
May 30, 2022
Posted On Google
This was my first time ever getting a storage unit, I called over the phone and got it the same day. I go back and forth and have never had an issue! There’s plenty of space and everything was easy to do yourself!
Response from Extra Space Storage (5/30/2022)
Thanks for the awesome review, Chloe! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if we can?do anything else to help at 888-storage.
May 20, 2022
Posted On Google
Shaneese did a wonderful job helping us get setup.
Response from Extra Space Storage (5/21/2022)
Thank you for the excellent rating, Kevin! We're happy Shaneese was able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
May 18, 2022
Posted On Google
Byron was super nice and professional. Greeted me, at the door, explained everything in detail. I did not feel rushed although I arrived a little before closing time. Had a little mishap after hours. Byron was still in the office at the time and had no problem coming to resolve the minor mishap.
Response from Extra Space Storage (5/18/2022)
Hi Christina, thank you for your review. We're glad Byron was super nice, professional, and greeted you at the door. If you ever need anything, feel free to stop by.
April 29, 2022
Posted On Google
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Response from Extra Space Storage (4/26/2022)
Hi Bernadette!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (804) 328-6333 or stop by the facility!
April 7, 2022
Posted On Google
Shaneese and Lesley were very professional and helpful. Made process easy and was very patient.
Response from Extra Space Storage (4/7/2022)
Hi Marjorie, thank you for your review. We're glad Shaneese and Lesley were very professional, helpful, and made the process easy. Stop by our office if you need anything in the future!
March 16, 2022
Posted On Google
Courteous and professional service sold me. Easy entrance and exit. They met my needs.
Response from Extra Space Storage (3/16/2022)
Hi, Buck ! Thanks for the positive review, it means a lot to our team. Please call (804) 328-6333 if you have any questions about your rental.
March 5, 2022
Posted On Google
Great Customer Service… Shaneese was a very great help. Thank you
Response from Extra Space Storage (3/5/2022)
Dyasia, we are so happy to hear that Shaneese could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage!
February 25, 2022
Posted On Google
Great service!! Definitely recommend!
Response from Extra Space Storage (2/25/2022)
Thanks for the kind words, Kev'viesha! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (804) 328-6333 if you need anything.
February 25, 2022
Posted On Google
Shaneese was awesome to work with. Her service was professional, quick and made the process easy.
Response from Extra Space Storage (2/25/2022)
Thank you for taking the time to leave your feedback, Reichard! We're so happy to hear Shaneese was able to make your rental process easy! Give us a call at (804) 328-6333 if you need any future assistance.
February 14, 2022
Posted On Google
I am very pleased with the service I received.
Response from Extra Space Storage (2/14/2022)
Thank you for the kind words, Roderick! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
February 11, 2022
Posted On Google
Shaneese was very patient and helpful. She took her time with me and answered all of the questions that I had. I would definitely recommend Extra Space Storage to my friends and family.
Response from Extra Space Storage (2/13/2022)
Thank you, Chavonne. We're thrilled you had a positive experience with Shaneese at Extra Space Storage. Please stop by the office if you have any questions. If you ever need anything, please stop by!
February 8, 2022
Posted On Google
I am more than pleased to know Shaneece is now the manager at this location. She's professional, personable and an overall good spirited person. Every time I call she's pleasant and helpful and she knows what she's doing. Thank you Shaneece :)
Response from Extra Space Storage (2/8/2022)
Thanks for the awesome review, Kareema! We work hard to meet the expectations of our customers, and we're happy to hear Shaneece hit the mark for you! Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.
February 7, 2022
Posted On Google
One of the best customer service I have ever came in contact with
Response from Extra Space Storage (8/3/2021)
Thank you for the kind words, Alvin! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
January 24, 2022
Posted On Google
Dan and the Manager provided quality and efficient customer service. Very professional.
Response from Extra Space Storage (1/28/2022)
Hello, Saskia. Thank you for the review. We're so glad Dan could meet your storage needs. Please stop by the office if you need anything!
January 24, 2022
Posted On Google
Very fast and friendly
Response from Extra Space Storage (2/7/2022)
Thank you, John. We're thrilled you had a positive experience at Extra Space Storage. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
January 24, 2022
Posted On Google
Super friendly staff. Extremely clean. Efficient process. Highly recommend
Response from Extra Space Storage (7/28/2019)
Hi Robert, thank you for your recommendation! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!
January 22, 2022
Posted On Google
Great Customer Service. Fast processing!!! Great customer care.
Response from Extra Space Storage (1/22/2022)
Hi, Mike ! Thanks for the positive review, it means a lot to our team. Please call (804) 328-6333 if you have any questions about your rental.
January 14, 2022
Posted On Google
They were absolutely wonderful always very helpful
Response from Extra Space Storage (1/3/2020)
Thank you for the excellent rating, Sarah! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!