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Extra Space Storage facility on 451 Merrimac Trl - Williamsburg, VA
(284 REVIEWS)

Williamsburg self storage at 451 Merrimac Trl

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7490

Directions

Intersections/Landmarks

451 Merrimac Trl and Columbia Pkwy

Directions from the North

Drive south on I-64 E. Take Exit 238. Merge onto Capitol Landing Rd. Turn left onto Merrimac Trl. Pass Colonial Pkwy and continue south. Our facility will be on your left.

Directions from the South

Drive north on I-64 W. Take Exit 243B. Merge onto VA-143 W/Merrimac Trl. Turn right onto Merrimac Tr. Our facility will be on your right.

Directions from the East

Drive west on Columbia Pkwy. Turn left onto Merrimac Trl. Our facility will be on your left.

Directions from the West

Drive east on Columbia Pkwy. Turn right onto Merrimac Trl. Our facility will be on your left.

Frequently Asked Questions at 451 Merrimac Trl

How much will a 5x10 storage unit hold in Williamsburg, VA?

How tall are self storage units in Williamsburg, VA?

Where can I buy moving boxes in Williamsburg, VA?

What is the smallest storage unit I can rent in Williamsburg, VA?

How far in advance do I need to reserve a storage unit in Williamsburg, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

BigDaddy H.

Posted On Google

OVERALL RATING

Very friendly and professional made it an easy choice

Response from Extra Space Storage (6/30/2022)

Hi Bigdaddy!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 664-9992 or stop by the facility!

June 28, 2022

Caroline F.

Posted On Google

OVERALL RATING

Teddy was awesome. She was so helpful and kind.

Response from Extra Space Storage (6/21/2022)

We think Teddy is great too! Thanks for the positive review, Caroline. We're glad she was so helpful and kind. Stop by our office if you need anything in the future!

June 28, 2022

Dale M.

Posted On Google

OVERALL RATING

New facility. Staff was helpful. 24/7 access to exterior storage. (Unsure about the climate controlled). In an older neighborhood, but not too sketchy. The outside storage location is surrounded by a wall with a coded gate. Each customer gets their own code and entrance/exit is recorded. [Edit]. The above is largely still accurate; but reducing rating from 5. Price had doubled in past year, partly because it is filling up, but also seems like they know you are locked in. Goes up just about every month.

Response from Extra Space Storage (4/27/2021)

Hi Dale, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Stop by our office if you need anything in the future!

June 27, 2022

Deanna K.

Posted On Google

OVERALL RATING

Dee and Teddi are the greatest!! Very knowledgeable, helpful, and accommodating. Their cheerful dispositions helped my transition to the unit go so smoothly. I HIGHLY recommend this place for your storage needs!!

Response from Extra Space Storage (6/28/2022)

Thank you for the recommendation, Deanna! We pride ourselves on having a friendly, accommodating staff and are so happy Dee and Teddi were able to assist you! We are happy to help with any storage needs at 888-storage.

June 17, 2022

S. R.

Posted On Google

OVERALL RATING

I just reserved a storage unit for my Mom, who is downsizing and moving. She is very hesitant to put her things in storage, but a visit to the Extra Space Storage location in Williamsburg changed her mind: this location was formerly a grocery store, but has transformed into a really nice storage facilty. It was neat, tidy and clean on the outside and even better inside! The office was immaculate, and my Mom's unit, a 10 x 20 climate controlled unit on the first floor, was brightly lit and looked brand new. It was located very close to the office, in case she needed assistance and so she didn't have to walk far, if she needed to visit her unit. The staff was wonderful! Several ladies assisted us during the process and their kindness towards my mother and understanding of her needs went above and beyond. I highly recommend Extra Space Storage, and the Williamsburg location in particular!

Response from Extra Space Storage (6/18/2022)

Hi S. Thank you so much for taking the time to leave this excellent review! We really appreciate you sharing your experience with us! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you and your mom had such a positive experience renting with us! Thank you for going above and beyond as our customer to share this with us! We look forward to doing the same for you, so please let us know if you need anything at 888-storage.

June 17, 2022

Joshua H.

Posted On Google

OVERALL RATING

Natalie was extremely accommodating and helpful! It’s always a smooth and easy process. Definitely recommend using extra space storage.

Response from Extra Space Storage (6/18/2022)

Thank you, Joshua. We're thrilled you had a positive experience with Natalie at Extra Space Storage. Please stop by the office if you have any questions.

June 17, 2022

JC M.

Posted On Google

OVERALL RATING

Nathalie was wonderful! Very thorough and efficient. Space is very clean and secure. Highly recommend.

Response from Extra Space Storage (6/18/2022)

Hi JC, thank you for your review! We're so happy to hear that your experience with Nathalie and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.

June 16, 2022

Adrian M.

Posted On Google

OVERALL RATING

Awesome sign up process. Local office called me back to verify everything. Very smooth picking everything up. Staff at location are great

Response from Extra Space Storage (6/17/2022)

Thank you for the excellent rating, Adrian! We're happy we were able to provide a smooth rental experience. We think our team is great too! Stop by our office if you need anything in the future!

June 13, 2022

Todd R.

Posted On Google

OVERALL RATING

Thank you Teddy and Solay for making the process so easy in getting our new storage unit.

Response from Extra Space Storage (6/14/2022)

Thank you for the review, Todd! We pride ourselves on having a friendly, accommodating staff and are so happy Teddy and Solay were able to assist you! Feel free to reach out at any time at 888-storage.

June 11, 2022

William R.

Posted On Google

OVERALL RATING

Dee helped us get our new unit and the made the process easy and seamless. Extra space is lucky to have an enthusiastic and caring employee as Dee who loves to take care of people. Thanks again Dee!

Response from Extra Space Storage (6/11/2022)

Thank you for the kind words, William. We're glad Dee was able to help! Our team is here to serve you, so give us a call at (757) 664-9992 if you need any future assistance.

June 11, 2022

Jamilahe J.

Posted On Google

OVERALL RATING

Dee was great! Friendly quick and efficient

Response from Extra Space Storage (6/11/2022)

Thanks for the positive review, Jamilahe! We are glad you had a great experience with Dee. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 1, 2022

Erin R.

Posted On Google

OVERALL RATING

Very patient and accommodating!

Response from Extra Space Storage (6/2/2022)

Hello, Erin. Thank you for the 5-star review! We're so happy we could help. Please stop by the office or give us a call if there is anything else we can do for you!

May 31, 2022

Lynn C.

Posted On Google

OVERALL RATING

Called me back on the holiday. Very pleasant and professional. Check in today was easy to and staff is professional and polite.

Response from Extra Space Storage (5/31/2022)

Thank you for the excellent review, Lynn! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

May 28, 2022

Donald L.

Posted On Google

OVERALL RATING

Quick , fast, customer service was excellent.

Response from Extra Space Storage (5/28/2022)

Thank you for the excellent rating, Donald! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 22, 2022

Dale M.

Posted On Google

OVERALL RATING

New facility. Staff was helpful. 24/7 access to exterior storage. (Unsure about the climate controlled). In an older neighborhood, but not too sketchy. The outside storage location is surrounded by a wall with a coded gate. Each customer gets their own code and entrance/exit is recorded. [Edit]. The above is largely still accurate; but reducing rating from 5. Price had doubled in past year, partly because it is filling up, but also seems like they know you are locked in. Goes up just about every month.

Response from Extra Space Storage (4/27/2021)

Hi Dale, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Stop by our office if you need anything in the future!

May 18, 2022

Gary R.

Posted On Google

OVERALL RATING

Deshanna was informative, professional, accommodating, and very courteous. I couldn't of asked for a better experience.

May 18, 2022

Allie P.

Posted On Google

OVERALL RATING

Best experience I’ve had at a storage unit because of the service. Look out for Dee; she is the kindest!

Response from Extra Space Storage (5/18/2022)

Wow, thanks for the great review Allie! We are so glad you had a positive experience with Dee. If you ever need any help feel free to stop by or call us at (757) 664-9992.

May 17, 2022

Aisling H.

Posted On Google

OVERALL RATING

Dee was so helpful and positive! Really enjoyed talking to her.

Response from Extra Space Storage (5/17/2022)

Hello, Aisling. Thank you for the review. We're so glad Dee could meet your storage needs. Please stop by the office if you need anything!

May 16, 2022

Curt C.

Posted On Google

OVERALL RATING

Wow! Amazing service from Dee. She knows her property well and is a pleasure to work with. The place is clean and secure. If you need storage space, check here.

Response from Extra Space Storage (5/18/2022)

Thanks for the awesome review, Curt! We work hard to provide our customers with clean and secure facilities and pleasant staff so we're happy to hear we hit the mark for you! Thank you for recognizing Dee's hard work! Don't hesitate to stop by the office or contact us at (757) 664-9992 if you need anything.

May 13, 2022

Phillip Z.

Posted On Google

OVERALL RATING

Great service!

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Phillip! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (757) 664-9992 if you need anything.