Woodbridge self storage at 3318 Old Bridge Rd

I am happy to say that the space I rent at extra storage space is a good unit. Kristen had treated me well and help me out a lot in picking a good unit for a good price and deal. With that being said when someone comes in for a unit I advise you to see Kristen cause she will more then help anyone out that comes in. Just say Ricardo Otero sent you.

I was forced out of my beautiful Lake Ridge rental home at beginning of the pandemic. I was able to get discounted rates, set up account and was assigned a unit number very easily online Wonderful website. When I arrived clueless as to where to go or what to do, I called the office and a very efficient employee hopped in the golf cart and gave us a complete orientation and answered all our questions. They really go out of their way to help. We had a lightbulb burn out and a lost key to lock situation and she took care of us right away. It's nice to see a company that has such wonderful employees when most people never actually meet them...that's a fantastic compliment that your rental unit Manager is very efficient and everything is running smoothly.

Good customer service.

Very professional. I called same day & they checked for availability, had an open storage unit and I was able to move my stuff in. When I got there to move my stuff in the space was cleaned and ready to move-in.

Extra Space Storage was great but like all of these storage places, dont forget that insurance requirements will bring the monthly cost much higher than what you expect.

Extra Space Storage exceeded my expectations. Convenient, clean, secure and reasonable and next door to a great pizza place. What more could you want.

This Extra Space Storage is great! Customer service is excellent and the facility is well maintain. I used the location for a month and I’m really impressed that I would use then again if I need to. I friendly, Family, and customer to customer recommend this location.

I've had a pleasant experience storing my items with Extra Space Storage. I temporarily stored my items for a few months before moving to another state and they made the process pretty easy upon my move out. I would definitely recommend the Lake Ridge location for anyone living in the Northern VA area.

Posting for my Boyfriend Vic. He rented a storage space and paid in cash. However, he did not realize that he had over paid them. Mrs. Kristen Nichols tried and tried to call him. She finally was able to reach him and he had not realized that he gave her 200 dollars extra for the storage rental. Mrs. Nichols was finally able to reach him to return the money. Excellent Service, Good and Honest! I will definitely recommend this storage space! Thank you Mrs. Nichols??

The staff was beyond pleasant and very professional. The process was quick and seamless. I would definitely use their facility again.

Extremely clean, with a bit of a Tardis feel to it. If you're a Dr. Who fan, you'll know exactly what I mean, if not, it's a reference to the fact that the place is a lot larger on the inside than it appears from the outside. ?? It seems to be efficiently operated and is temperature controlled.

Excellent staff. Very friendly and helpful very clean facility. I've been at this unit for many years and recently moved so I selected another Extra Space Storage closer to where I now live. Have and will recommend them to my friends.

I would highly recommend Extra Space Storage. I just needed that extra little space to store boxes and miscellaneous items that were cluttering up my garage. Kristen was able to set me up with a climate controlled unit at a fair price. She was very kind and professional. She made me feel confident about leaving my possessions at Extra Space Storage.

Kept family heirlooms in storage until we could move them to another house outside of area. Everything was safe and no issues.

Great experience! Quick and fast services and professional. Prices is right and easy to get acclimated.

I recommend everyone to select this location for many reasons, Very easy process to get started. The service desk was very welcoming and helpful. and I can give him 10 of 10 stars for his costumer services. Thank you

Recently, I did some shopping to find the best and affordably priced storage that I could find. In doing my research and asking friends and family, Extra Space Storage was highly recommended. So I went online tans selected the best storage that I thought I needed. Because I wasn’t sure if the space that I reserved was the appropriate size, I stopped by and was met by Kristen. Not only was she friendly and professional, she was helpful too. She took time to show me the space that I thought that I needed so that I can see an actual visual of the space. Although, it was really helpful to see the Size Help video where it shows you what furniture/items can fit into a specific size space, It was more helpful to see the room in person. Sharing the details as to what I will be stored, Kristen was able to help me determine my options and select the best size for my need. If you are deciding which storage facility to go with, I highly recommend choosing Extra Space Storage and talk to Kristen, if you have any questions.

Kristen was very cooperative, patient and understanding! She had to change lease contract all over again because of my plan changes, thank you Kristen!

Stored here for a couple of years, great people and always super helpful. Would book there again if I was in the area.

The customer service in setting up the unit and contract was outstanding. I feel very safe with this storage facility.