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Lakewood Self Storage at 12129 Pacific Hwy SW
Read 191 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Secure Storage Near Joint Base Lewis-McChord
Affordable Storage Near Pacific Lutheran University
Amenities and Services
Available Storage Unit Sizes
Heated Storage
Vehicle Storage
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Store With Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1341
Recent Customer Reviews About This Facility
20 of 191 reviews
January 6, 2021
Tika Sprague
Posted On Google
I really appreciate the calls and updates and the customer service was really good both people I talked to Jessica and Martin where really nice and had a lot of good information and helped me Thank you guys ??
Response from Extra Space Storage (1/6/2021)
Thank you for taking the time to leave a positive rating, Tika! Your feedback means a lot to our team. We're glad Jessica and Martin were really nice and helpful. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 30, 2020
Cat Hyatt
Posted On Google
Great customer service
Response from Extra Space Storage (12/31/2020)
Thank you for the kind words, Cat! We're committed to providing excellent customer service. Stop by the office if you need anything.
December 28, 2020
KainKiryu
Posted On Google
This place is super military friendly, 100% 10/10 recommend!
Response from Extra Space Storage (12/29/2020)
Thank you for the kind remarks, Kainkiryu! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything!
December 18, 2020
Paddy M
Posted On Google
Martin and Jessica made the process of securing storage space incredibly easy and pain free.Their customer service is excellent and they are very accommodating and helpful for military families. Would recommend to anyone!
December 4, 2020
Warren
Posted On Google
Martin, the owner/manager, is a really great guy. Super friendly, professional, and easy to work with. In addition, the facility is extremely clean and well maintained, security seems to be a top priority. Centrally located, great prices, and very quick, hassle-free leasing process. Military service members welcomed and appreciated.
Response from Extra Space Storage (12/5/2020)
Hi Warren, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience with Martin. We are so glad you are satisfied with your rental rate! Don't hesitate to reach out at 888-STORAGE if you need anything!
November 23, 2020
nick mccarthy
Posted On Google
Extra space was a wonderful choice for me and my wife after packing up and moving accross the country. Martin was extremely helpful and worked with me to choose the storage option that worked best for me. They are very helpful for active duty and they work for you here. I highly recomend anyone pcsing here to utilize extra space storage.
Response from Extra Space Storage (11/24/2020)
Hi Nick, we're glad Martin was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you. Don't hesitate to reach out at 888-STORAGE if you need anything!
November 16, 2020
Amanda Kroger
Posted On Google
Leasing online was easy and fast. Martin then called me to make sure I didn’t have any questions and could get into the storage unit easily. Amazing customer service and very nice people!
Response from Extra Space Storage (11/16/2020)
Thank you for the excellent rating, Amanda! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!
October 30, 2020
Rebecca
Posted On Google
Exceptional management, exceptional service. If you are looking for safe, clean, dry, secure public storage in Lakewood, Wa, your search will be over with Extra Space Storage on Pacific Ave SW. I’ve rented several units over the past four years and cannot say enough about how well this property is cared for, managed and maintained. Jenn, the Assistant Site Manager, is especially professional, responsive, knowledgeable, and provides great customer service through our (seemingly) million questions. Martin too. He takes managing this site personally in the best of ways and it shows. I never worry for a moment about our things in storage there, and for years at a time. Signing up and closing out are easy, and the property is conveniently right off I-5 at the Bridgeport Way exit. This is the place to store, and know that your ‘stuff’ will be safe, dry and secure. There are lots of properties out there. Start and end your search here with the best of the best!
October 30, 2020
denise & doug myhrberg
Posted On Google
Great customer service! Nice clean storage unit.
Response from Extra Space Storage (10/30/2020)
Hi Denise & Doug, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!?
October 23, 2020
Richard Durr
Posted On Google
Easy and quick online. Clean. Great customer service!
Response from Extra Space Storage (10/24/2020)
Hi Richard, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. Call if there is anything, we can do to assist you.
October 13, 2020
douglas ogram
Posted On Google
Prices were in line with local competitors but the service and availability was much better. Clean and easy to access.
Response from Extra Space Storage (10/14/2020)
We appreciate you taking the time to leave a rating, Douglas. We're glad we could meet your storage needs. Please stop by the office if you need anything.
October 2, 2020
Dave Stime
Posted On Google
Online was a breeze and less per month. I even got a call from Martin the manager that evening thanking me and welcoming me
Response from Extra Space Storage (10/3/2020)
Hi Dave, thank you for the great rating! We are happy to hear about your positive experience with Martin. Call us if there is anything else we can do to assist you!?
September 29, 2020
Devin W
Posted On Google
Easy and fast! Great customer service!
September 18, 2020
Siara Page
Posted On Google
I've had the absolute pleasure of working with Martin at this ExtraSpace location and I can't say enough about this facility and their amazing customer service! If I could give them 10 stars out of 5 I would. I've worked with them on two separate occasions: once to get a storage unit and the other to rent a parking stall. The process each time was quick, efficient, and painless. Martin was very communicative and incredibly pleasant to work with. If you're in the market for a CLEAN, secure facility with stellar onsite staff and an easy leasing process then stop searching and call Martin at ExtraSpace on PacAve today!
September 15, 2020
Shena
Posted On Google
I had a great experience with the Lakewood Extra Space Storage. My mom was moving to WA from the east coast and needed a storage unit for some of her stuff until she found an apartment. I researched storage unit facilities and saw reviews that Extra Space storage was clean and secure. They were also reasonably priced compared to other facilities in the area. I submitted a reservation request online for a unit and was instructed that I would be contacted which I was very skeptical about but within 24 hours I got a call from Martin the manager. He was super friendly and helpful from the beginning to the end of the move in process. Not knowing how the process worked or what I needed it was great to have his expertise and knowledge on what I could expect. As probably happens with any long distance move there were several changes and date hiccups along the way. That’s were extra space storage exceeded my expectations. Martin shared his experience and was especially gracious with his time in helping me make adjustments and get through the changing circumstances. He could have just leased me a storage unit but he did more than that, he helped to make sure everything went smoothly. He was a key part of the move process, without his help I would have been frustrated and confused. The storage unit was ready when we needed it, easy to find, clean, and hassle free. I’m happy with my experience, interaction, service and the unit. Highly recommend Lakewood Extra Space storage for their commitment to providing excellent customer service to the lost and wondering mover??.
Response from Extra Space Storage (9/15/2020)
Hi Shena, Thank you for taking the time to leave your feedback! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Stop by the office if you need anything.
September 9, 2020
Vicci Barkley
Posted On Google
This is the second time I have rented space. Both times I am impressed with how clean the storage space is.
Response from Extra Space Storage (9/10/2020)
Hi Vicci, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.
August 3, 2020
Zachary Ouellette
Posted On Google
Great customer service, easy setup, and easy to work with. Facilities are well maintained and monitored. Only reason I didn't give 5 stars is the presence of 'hidden fees' like the lock and the insurance which aren't listed in the advertising.
July 28, 2020
Jaime Bradford
Posted On Google
Responded promptly after online request. Helpful in figuring out what would work best for my situation. Communicated directions and expectations clearly. Contact free experience was great.
Response from Extra Space Storage (7/29/2020)
Hi Jaime, we're glad our team helped you figure out what would work best for your situation. We really appreciate you taking the time to share your experience with us. Let us know if you need any future assistance!
July 25, 2020
Mariana Mason
Posted On Google
We had an amazing experience at extra space getting a storage unit. Martin is the manager there and was pleasantly delightful extremely informative and very helpful. We love knowing we will have our storage in a good safe environment. It is always helpful knowing the people you work with are extremely friendly and inviting. I would recommend this place to everyone
Response from Extra Space Storage (7/26/2020)
Thank you so much for your kind words, Mariana. We really appreciate you taking the time to share your experience with us. We're glad Martin extremely informative and very helpful. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage!
July 11, 2020
Antonio Baxter
Posted On Google
The price is good, can't complain on that. There is a lot of rules it seems easy to get an extra fine or two. Try and get a outside unit. It sucked trying to use the elevator to movie my stuff into my unit felt like the elevator added and extra hour to move time. The property is clean and feels safe. so over all I would say it's a decent storage unit
Response from Extra Space Storage (7/11/2020)
Antonio, thanks for your feedback! We are happy to hear that you are happy with the cleanliness and security of our facility. It’s important to us that you feel appreciated as our customer and we are here to help if anything comes up at 888-STORAGE.
Frequently Asked Questions at 12129 Pacific Hwy SW
Can I store clothes in cardboard boxes while in a storage unit?
How much space does a king size bed take?
Will Extra Space Storage allow me to split my payment?
Does Extra Space Storage provide military discounts?
Does Extra Space Storage provide a mail service?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Pacific Hwy SW and Bridgeport Way SW
Directions from the North
Drive south on Bridgeport Way SW. Turn right onto Pacific Hwy SW. Our facility will be on your left.
Directions from the South
Drive north on Bridgeport Way SW. Turn left onto Pacific Hwy SW. Our facility will be on your left.
Directions from the East
Drive southwest on I-5 S. Take Exit 125. Turn right onto Bridgeport Way SW. Turn left onto Pacific Hwy SW. Our facility will be on your left.
Directions from the West
Drive northeast on I-5 N. Take Exit 125. Turn left onto Bridgeport Way SW. Turn left onto Pacific Hwy SW. Our facility will be on your left.