Lakewood Self Storage at 12129 Pacific Hwy SW

I really appreciate the calls and updates and the customer service was really good both people I talked to Jessica and Martin where really nice and had a lot of good information and helped me Thank you guys ??

Great customer service

This place is super military friendly, 100% 10/10 recommend!

Martin and Jessica made the process of securing storage space incredibly easy and pain free.Their customer service is excellent and they are very accommodating and helpful for military families. Would recommend to anyone!

Martin, the owner/manager, is a really great guy. Super friendly, professional, and easy to work with. In addition, the facility is extremely clean and well maintained, security seems to be a top priority. Centrally located, great prices, and very quick, hassle-free leasing process. Military service members welcomed and appreciated.

Extra space was a wonderful choice for me and my wife after packing up and moving accross the country. Martin was extremely helpful and worked with me to choose the storage option that worked best for me. They are very helpful for active duty and they work for you here. I highly recomend anyone pcsing here to utilize extra space storage.

Leasing online was easy and fast. Martin then called me to make sure I didn’t have any questions and could get into the storage unit easily. Amazing customer service and very nice people!

Exceptional management, exceptional service. If you are looking for safe, clean, dry, secure public storage in Lakewood, Wa, your search will be over with Extra Space Storage on Pacific Ave SW. I’ve rented several units over the past four years and cannot say enough about how well this property is cared for, managed and maintained. Jenn, the Assistant Site Manager, is especially professional, responsive, knowledgeable, and provides great customer service through our (seemingly) million questions. Martin too. He takes managing this site personally in the best of ways and it shows. I never worry for a moment about our things in storage there, and for years at a time. Signing up and closing out are easy, and the property is conveniently right off I-5 at the Bridgeport Way exit. This is the place to store, and know that your ‘stuff’ will be safe, dry and secure. There are lots of properties out there. Start and end your search here with the best of the best!

Great customer service! Nice clean storage unit.

Easy and quick online. Clean. Great customer service!

Prices were in line with local competitors but the service and availability was much better. Clean and easy to access.

Online was a breeze and less per month. I even got a call from Martin the manager that evening thanking me and welcoming me

Easy and fast! Great customer service!

I've had the absolute pleasure of working with Martin at this ExtraSpace location and I can't say enough about this facility and their amazing customer service! If I could give them 10 stars out of 5 I would. I've worked with them on two separate occasions: once to get a storage unit and the other to rent a parking stall. The process each time was quick, efficient, and painless. Martin was very communicative and incredibly pleasant to work with. If you're in the market for a CLEAN, secure facility with stellar onsite staff and an easy leasing process then stop searching and call Martin at ExtraSpace on PacAve today!

I had a great experience with the Lakewood Extra Space Storage. My mom was moving to WA from the east coast and needed a storage unit for some of her stuff until she found an apartment. I researched storage unit facilities and saw reviews that Extra Space storage was clean and secure. They were also reasonably priced compared to other facilities in the area. I submitted a reservation request online for a unit and was instructed that I would be contacted which I was very skeptical about but within 24 hours I got a call from Martin the manager. He was super friendly and helpful from the beginning to the end of the move in process. Not knowing how the process worked or what I needed it was great to have his expertise and knowledge on what I could expect. As probably happens with any long distance move there were several changes and date hiccups along the way. That’s were extra space storage exceeded my expectations. Martin shared his experience and was especially gracious with his time in helping me make adjustments and get through the changing circumstances. He could have just leased me a storage unit but he did more than that, he helped to make sure everything went smoothly. He was a key part of the move process, without his help I would have been frustrated and confused. The storage unit was ready when we needed it, easy to find, clean, and hassle free. I’m happy with my experience, interaction, service and the unit. Highly recommend Lakewood Extra Space storage for their commitment to providing excellent customer service to the lost and wondering mover??.

This is the second time I have rented space. Both times I am impressed with how clean the storage space is.

Great customer service, easy setup, and easy to work with. Facilities are well maintained and monitored. Only reason I didn't give 5 stars is the presence of 'hidden fees' like the lock and the insurance which aren't listed in the advertising.

Responded promptly after online request. Helpful in figuring out what would work best for my situation. Communicated directions and expectations clearly. Contact free experience was great.

We had an amazing experience at extra space getting a storage unit. Martin is the manager there and was pleasantly delightful extremely informative and very helpful. We love knowing we will have our storage in a good safe environment. It is always helpful knowing the people you work with are extremely friendly and inviting. I would recommend this place to everyone

The price is good, can't complain on that. There is a lot of rules it seems easy to get an extra fine or two. Try and get a outside unit. It sucked trying to use the elevator to movie my stuff into my unit felt like the elevator added and extra hour to move time. The property is clean and feels safe. so over all I would say it's a decent storage unit