Puyallup self storage at 13015 Canyon Rd E

Cindy met me at the door and took excellent care of me. Go see Cindy if you need anything!!

I apologize for not remembering her name, but the young lady who helped me today was amazing!!! So kind and helpful. We needed a unit quickly. She was able to get us into one immediately AND she saved us money by offering a special.

Carla was very pleasant to talk with. She understood the needs I was looking for and did her very best to be of assistance for me and my little ones. I left feeling Satisfied with the service. Austin was also kind & understanding over the phone to my questions about why Extra Storage Space company keep charging more & more to their prices for a 5×10 small storage unit.

Was so easy to move in. Great customer service definitely recommend this place for all your storage needs.

I have had several storage units with different companies. But this is far better and the best experience I have had with a storage company. I very highly recommend Extra Storage on Canyon Road just a lock down from 128th Street.

Cindy and Michelle were very friendly and helpful. Very easy to get a unit I needed

Friendliest staff and such a clean facility!

Friendly and helpful service.

Super nice staff. Really helpful.

The people here are absolutely amazing!!! I originally rented a 5x5 because I was supposed to be moving at the end of June and planned to only store small items and save the big things for moving day. Well, an unforeseen accident has made those plans change. Instead of the end of June, I only have until the end of 6/7 so I needed to get a larger unit. Michelle made it so simple to switch to the bigger unit. The whole thing took maybe 10 minutes on the phone and she was absolutely wonderful about the whole thing. She was very understanding and really worked with me. I won’t go to any other storage place ever. They’ve got my business whenever I need storage!! I could not recommend them more!!

I want to give a shout out to Michelle at Extra Space Storage on Canyon Road for helping me with my storage needs. Michelle was so pleasant and knowledgeable that I didn’t have to worry about picking the wrong size unit. I have never rented a storage unit before and with her expertise in this area I got exactly what I needed and it literally took 5 minutes! She made this venture easier than I thought it was going to be. I would definitely go talk to Michelle if you have any storage needs.

Great place to rent Cindy helped us out in every step along the way. I'd recommend this place!

So easy and quick to get set up with a storage unit and excellent customer service! Highly recommended!

very friendly very helpful and very affordable.

Michelle was amazing! I booked a unit online and it turned out to be unavailable and Michelle jumped right into action and quickly found us a unit with a higher ceiling that was the same size as the previous one, she even walked us to the unit and inspected it with us to make sure it was clean and acceptable for us to move into. She also thoroughly explained the contract and made sure everything was understood before sending us on our way. I haven't had customer service like this in a very long time. Excellent.

I would like to highlight the work of Cindy Hallam. She did an amazing job accommodating to my needs when I requested urgent help to close my space at the store located in Puyallup - Canyon Road. Also, for this task I called the store a couple of times and whenever it was answered I was greeted with a warm welcoming introduction by Cindy. Much appreciated and thank you.

The staff was very helpful and knowledgeable. The new storage units were very clean and accessible. No issues. I would rent again if needed.

Michelle handled my issue VERY well. So friendly and made me feel like a priority on and off the phone. Give that girl a raise.

The customer service is remarkable. The only thing that bothered me was the lighting. Almost all the lights in our row were burnt out and need replacing. Which made for unloading in the dark not so easy. But as far as clean and easy to access storage through gates was wonderful and so is customer service.

I had used Extra Space Storage (the one in 13015 Canyon Rd E, Puyallup) for about a year and have to say from START to FINISH they provided a superb excellent service. Not only they offer one of the lowest rates in the area but their site has great convenient hours to get access your items 7 days a week. Really secure with their gate and access codes, as well for security cameras. Super clean site especially during this times while dealing with this pandemic, they always took proper measurements to keep everyone safe yet be available. Can't finish this review without reiterating their great costumer service which was above and beyond. I got to interact with maybe 3 different staff members one of them being Ms. Cindy H. and have to say she was always really polite, professional and always willing to answer any question I had about my lease. Thank you Extra Space Storage!!!! :)