Vancouver self storage at 2625 SE 165th Ave

The customer service here is amazing. Above and beyond for sure. Place is clean and well maintained. Very safe facility. I feel like I don’t need to worry about my items.

Really kind staff who want to make it easy. Even upon moveout, I forgot to call and cancel in time, and they made sure to call me before my autopay went through. I have no idea how they even knew, but the extra time taken to make sure I wasn't charged was above and beyond. If that's not customer care, I don't know what is! Clean facility too :)

Derek and Makenzie are amazing. 100% recommend Extra Space Storage. Clean building inside and out. My only 1 star would be the exit and entrance key pad is too far back and you can't reach it from my carand the exit is to far back and at a bad angle on the curve. On rainy days, that's not fun. Other than that, 100 Super Stars!!!!

The staff I have been in contact with when paying my bill for the last year have been reliable, comfortable and motivated to help. I appreciate your teams help! I never have an issue getting into the building to access my unit. The property in and out seems to stay quite clean as well which is a major plus. The only thing I wish could change is having the rates be more affordable, maybe even having the price locked in for long term customers especially.. overall, I am satisfied being a customer of extra space storage.

I’m moving from Phoenix to Vancouver. The customer service is on point. Every time I was going to call them. They called me! Even before I could pick up the phone! They were very straight through and easy process. I would recommend to anyone!

Great customer service!

McKenzie was very friendly, professional, helpful and flexible as we needed some last minute changes. The facility is nice, clean and feels safe. We’re glad we got a spot to keep our family photos and memories away from threat of wildfire. I’d recommend Extra Space.

McKenzie was great and the facility is immaculate!

Great experience. Devin was super helpful in finding the right storage I needed, he also did not hesitate to lend a hand when he saw I was unloading my Uhaul alone. 5 stars doesn’t give him the recognition he deserves, give this man a raise!

McKenzie and Devin were great! Came into buy merchandise and left with some plans to rent a unit here in the near future. Good stuff! Will be back here in August to rent a unit!

Amazing service would recommend for anyone. Always nice and willing to help with any and all questions!

Very clean & professionally run facility. I wouldn’t store my belongings anywhere else. Whoever the lovely manager person is with long blonde hair is an absolute delight. Thank you!!

Quiet, well lit, clean.

Devin is awesome! His customer service is off the roof. Extremely welcoming. Their units are clean. I'm happy with my rental.

I’ve had nothing but great experiences with Extra Space storage thanks to the lovely McKenzie! Would definitely recommend this storage facility to my friends and family.

Every experience I have had here is always fantastic. I'd recommend it to anyone.

My boyfriend and i went in and we needed sotrage. The facility was clean and well kept. McKenzie the manager was super nice and fast. Thank you for helping us we really needed it.

Devin was our contact during our transfer from storage unit to storage unit and we had a friendly easy and smooth transition and transaction with Devin. Devin loaned us a lock to secure our unit as we transferred our belongings allowing us to feel safe and utilize that second person to help with the transfer and not guard our personal belongings. I highly, highly recommend this location which is why I have rated Extra Space Storage on SE 165th in Vancouver, WA a 5 star rating. KEEP UP THE GOOD AND FRIENDLY SERVICE DEVIN!!

Absolutely amazing staff!

Staff came in clutch!!!!