Extra Space Storage facility on 1645 NE 72nd Ave - Portland, OR
(298 REVIEWS)

Portland self storage at 1645 NE 72nd Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8615

Directions

Intersections/Landmarks

I-84, Halsey and 72nd.

Directions from the North

Drive south on NE 82nd Ave. Pass President James Madison High School and continue south. Turn right onto NE Tillamook St. Turn left onto NE 74th Ave. Turn right onto NE Broadway St. Turn left onto NE 72nd Ave. Our facility will be immediately on your right.

Directions from the South

Drive north on NE 82nd Ave. Pass Vestal Elementary School and continue north. Turn left onto NE Glisan St. Turn right onto NE 74th Ave. Turn left onto NE Halsey St. Turn right onto NE 72nd Ave. Our facility will be on your left.

Directions from the East

Drive west on NE Halsey St. Pass I-205 and continue west. Turn right onto NE 72nd Ave. Our facility will be on your left.

Directions from the West

Drive east on NE Halsey St. Pass Normandale Park and continue east. Turn left onto NE 72nd Ave. Our facility will be on your left.

Frequently Asked Questions at 1645 NE 72nd Ave

Are there restrictions on what I can put in a storage unit at 1645 NE 72nd Ave?

Can I use a storage unit as a workshop at 1645 NE 72nd Ave?

Do I have to sign a lease to get a storage unit at 1645 NE 72nd Ave?

How far in advance do I need to reserve a storage unit at 1645 NE 72nd Ave?

What type of lock do I need for a storage unit at 1645 NE 72nd Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 21, 2022

matt g.

Posted On Google

OVERALL RATING

kate was one of the kindest of funnest customer service gurus of all time

Response from Extra Space Storage (6/21/2022)

Hi Matt, Thanks so much for your review! We are thrilled to hear your experience with Kate was positive and are always here to help with your storage needs! Give us a call at (503) 506-8788 or stop by the office if you need anything!

June 16, 2022

Butter S.

Posted On Google

OVERALL RATING

Very nice helpful staff, clean from inside and out

Response from Extra Space Storage (6/16/2022)

Hi Butter, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can?do anything else to help at 888-storage.

May 27, 2022

Sindy W.

Posted On Google

OVERALL RATING

Update: As always, Katie is wonderful but, poor thing, seems to have some clients who do not listen or follow direction well. She runs a tight ship and it shows. This storage is one of the cleanest. Went to 72nd and Halsey and spoke to Katie about renting a unit. Didn't need much and Katie was very knowledgeable, friendly and addressed all of my questions and concerns with a smile. I was VERY pleased with my visit and ended up getting a 5x5. Thanks Katie! I look forward to doing business for a long while!

Response from Extra Space Storage (4/29/2022)

Hi Sindy Westenfelt Bosch, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Katie! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 13, 2022

Nadi H.

Posted On Google

OVERALL RATING

Katie was awesome in her friendly service. I had an easy experience setting up and exiting my device with the company.

Response from Extra Space Storage (5/14/2022)

Hi Nadi, Thank you for taking the time to leave your review. We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Katie! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 9, 2022

Michelle F.

Posted On Google

OVERALL RATING

Highly recommend. Katie, the site manager, is awesome… she couldn’t have been nicer. I rented online and once I arrived, she took me to my unit and showed me around. The building is nice— sparkling and new. Great price and no contracts with a time commitment. Can’t ask for any better than that!

Response from Extra Space Storage (5/9/2022)

Thanks for the awesome review, Michelle! We work hard to meet the expectations of our customers, and we're happy to hear Katie hit the mark for you! We are glad Katie has been awesome and helpful to work with. Don't hesitate to stop by the office or contact us at (503) 506-8788 if you need anything.

May 4, 2022

AMAD P.

Posted On Google

OVERALL RATING

I have had this place a long time, always clean and for the most part very convenient

Response from Extra Space Storage (5/5/2022)

Thanks, Amad! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Feel free to reach out at any time at 888-storage.

April 28, 2022

Becky H.

Posted On Google

OVERALL RATING

Staff are very helpful. Moving in or out is a very easy process.

Response from Extra Space Storage (4/29/2022)

Thank you for the kind review, Becky. We're glad our team was able to help! Our team is here to serve you, so give us a call at (503) 506-8788 if you need any future assistance.

April 28, 2022

Jayce W.

Posted On Google

OVERALL RATING

My husband and I are moving and needed a last minute storage unit. Katie C at the 72nd location in portland oregon is absolutely the best. Not only did she help me find a last minute unit for relatively cheap! Thank you so much for all your help and your wonderful customer service Katie. Mr. And Mrs. S

Response from Extra Space Storage (4/28/2022)

Thank you for the kind review, Jayce. We're so happy to know Katie from our Portland location was able to help you find the perfect unit at a good rate in a timely manner! It's great to hear she provided you with great customer service! Thank you for your kind words! Our team is here to serve you, so give us a call at (503) 506-8788 if you need any future assistance.

April 25, 2022

Me

Posted On Google

OVERALL RATING

I had such a wonderful experience at this facility! Katie there is absolutely amazingly helpful and friendly! I couldn't have asked for a better experience!

Response from Extra Space Storage (4/25/2022)

Thank you for the kind review, Me. We're thrilled you had a positive experience with Katie at Extra Space Storage. Please stop by the office if you have any questions.

April 21, 2022

Alicia H.

Posted On Google

OVERALL RATING

While the neighborhood may not look inviting, I felt that my possessions we're safe and well taken care of in this facility. I spoke with employees over the phone and at the front desk, and in both instances they were polite, helpful, and personable. The hallways are kept clean, other storage unit renters were respectful, and the gate or elevator were never out of commission during the times I went there.

Response from Extra Space Storage (4/4/2022)

Hi Alicia, Thank you for taking the time to leave your feedback! We pride ourselves on having a polite, personable, helpful, and respectful staff, so we are thrilled to hear that you had such a positive experience renting with us! We know how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 19, 2022

Katherine R.

Posted On Google

OVERALL RATING

Katy, a staff member at the NE 72nd location is incredible! She helped me during some very tumultuous and challenging times in my life and I honestly felt at home as I was utilizing the building. I cannot emphasize enough how helpful and kind Katy was during a time when I needed a comforting and supportive person to help me out. She went above and beyond in all ways. Highly recommend utilizing her building for your storage needs!

Response from Extra Space Storage (4/20/2022)

Hi Katherine, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, kind staff, so we are thrilled to hear that you had such a positive experience renting with Katy. We are happy to know that she went above and beyond to meet your storage needs. Your kind recognition means so much to us. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

March 31, 2022

charles a.

Posted On Google

OVERALL RATING

Had excelent interactions with Katie at the PTLD NE 72nd storage Facility. Paying fees and other isssues. Always helpful and friendly. Facility had easy acess for me.

Response from Extra Space Storage (4/1/2022)

Thanks for the great review, Charles! We're glad Katie was helpful and friendly. Please call us at (503) 506-8788 if you have any questions!

March 27, 2022

Kristopher O.

Posted On Google

OVERALL RATING

Your elevator doors close too fast, this is a storage unit where people are carrying heavy and bulky items. It's not rocket surgery guys

Response from Extra Space Storage (2/5/2022)

Thank you for taking the time to share your experience, Kristopher. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the elevator doors. In the meantime, give us a call at (503) 506-8788 if you need anything.

March 25, 2022

Steve K.

Posted On Google

OVERALL RATING

Customer service by Katie & her staff was excellent.

Response from Extra Space Storage (3/25/2022)

Thanks for the positive review, Steve! We are glad you had an excellent experience with Katie and the team. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 22, 2022

Sherly c.

Posted On Google

OVERALL RATING

Well maintained space and extra special customer service by the operator Katie. Good job!

Response from Extra Space Storage (3/22/2022)

Hi Sherly, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Katie reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 19, 2022

Semaj L.

Posted On Google

OVERALL RATING

Very nice and easy to set-up and get in the very same day. Very satisfied

Response from Extra Space Storage (3/19/2022)

Thank you for the excellent rating, Semaj! We're happy we were able to provide a smooth rental experience. Reach out to us at 888-storage whenever you need us!

March 4, 2022

Adam H.

Posted On Google

OVERALL RATING

Today just got my new storage and Kate was so helpful and professional love my new storage thank you Kate for the awesome experience

Response from Extra Space Storage (3/4/2022)

Hi Adam, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Kate! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 25, 2022

Earl M.

Posted On Google

OVERALL RATING

Ms.kate garoutte-smith...was very helpful and courteous...ALSO VERY PROFESSIONAL....PLEASE GIVE HER A RAISE ...SHE IS THE EPITOME...OF CUSTOMER SERVICE....

Response from Extra Space Storage (2/25/2022)

Hello Earl, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions.

February 16, 2022

Shelly S.

Posted On Google

OVERALL RATING

I love Extra Space Storage but yes my prices got raised quite a bit and I don't know how much longer I'll be able to rent

Response from Extra Space Storage (1/25/2021)

Hi Shelly, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please give us a call at 888-storage to discuss your rental in more detail.

February 11, 2022

Zanrath

Posted On Google

OVERALL RATING

The staff are friendly, building is clean. Down side is the longer you rent from them the higher the cost becomes. My cost of the rental went up by $20 per month. The employee told me they only want short term renters.

Response from Extra Space Storage (12/20/2021)

Thank you for taking the time to give us a review, Zanrath. If you need anything in the future please don't hesitate to stop by the office or give us a call at 888-storage.