Northside1919
August 30, 2026
Was a great place until I received a notice stating that they are increasing the price of my parents unit. Original price was $70 now it has been increased to $140. Still the same unit nothing has changed just doubled the price with ZERO WARNING AND REASON! And they continue to build new facilities around the city. I don’t know why companies don’t respect loyal customers anymore. UPDATE 3/18/26 this place is ridiculous. 90% of the time there’s no staff there which I thought was fine because it’s all digital but now you can’t even go after hours, even though that was the major selling point of this or any storage lockers being able to go whenever you want. So you doubled the price, lessened the hours essentially decreasing your quality. Just protect that bottom line no matter who you have to step on right? you guys are terrible. I will be removing my parents things as soon as I can! Zero stars. Taking advantage of people who have no other options or choice should be illegal. Update8/31/26 Due to circumstances still have the unit, it’s my elderly parents who are in assisted living so they cannot take their things. Today a new message stating that they increased the price again! No notice, no advance warning! Just a message “we didn’t receive the payment?” But it’s not $140 now it’s $198. I am done!!!! BETTER BUSINESS BUREAU NEEDS TO BE INVOLVED! ZERO STARS. This is very close to scammers who call elderly people and take their money. I’m surprised you have not asked for payment in Walmart or Target gift cards.
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