The staff has always been very helpful and answers all of my questions. The locations is convenient and easily accessible for fast pick ups and drop offs.

When we were looking the staff was very helpful. Took us around and showed us the exact unit we would be getting. The facility was very clean and access to the facility was easy and open hrs that were great for our needs.

I had been re shuffling and sorting for hours and had to leave suddenly. While driving out, I had forgot about my I-phone, which I left on the hood. I did not see it fall off the hood, somewhere between the storage units in the vehicle circulation areas. When I traced my steps back to the facility, there was the phone on the counter and smiling Ron. Ron helped me coordinate a big "thank you" call to the unit renter who turned it in. Ron had already determined it was mine and had been attempting to contact me. Just like the boyscouts, "...CHEERFUL, FRIENDLY, COURTEOUS, KIND..." (and after decades of renting).

Staff was helpful. Facility very clean. Reasonable rates. Feel comfortable with their security.

We have used this facility twice and it has been very convenient and easy to use. We have recommended it to others and are very pleased.

I had to find a storage space in an unexpected and very tight time crunch, with a lot of other things going on in my life. ExtraSpace Storage (on N. 32nd Street off E. Shea) in Phoenix not only had spaces available, but made reserving--and ultimately renting--a space nearly painless. I was able to check it all out on-line: judge the size necessary by using their parameters on what size house or apt. would fit; see the facility pix; determine whether they had drive-up units to cut down on moving co. hours and make the unit quick and user-friendly thereafter, etc. The daytime manager took me on a tour when I visited in person and showed me the unit I'd reserved to be certain it would work for me. The paperwork was easily handled and I got the first month virtually free. My move went smoothly, and I have been able to access my unit without a problem ever since. Billing had a slight hitch the second month, when I didn't receive an e-mail notice at first. But it was readily resolved, and I love the fact that I can pay on-line, via phone, or in person. No complaints on cleanliness or security so far, and the location could not be more convenient.

Always well maintained & staff that is always responsive & makes you feel welcome.

This facility was a tremedously convenient storage facility. The customer service was terrific and very considerate of the renter. There was enormous space in the drive areas so that cars could pass on the outher drive and you continue what you were doing without having to tuck it back in. You could drive all the way around the storage units. I have been in other storage where I have had to back out toget out....

I am a storage addict. I admit it. They say that acknowledging an addiction is the first step to recovery, so maybe writing this review will help. I have my doubts though. I have had storage units for the past 15 years, and I love them! I do feel a bit dirty about my addiction, especially since much of the stuff I have in storage is basically useless, and will likely just sit there forever. I fear that my 'habit' will continue till the day I die. The only possibility that I can conjure is a successful intervention by my friends and family. OK, enough about me. This is a review of a great business, not a 'Storage Addicts Anonymous' meeting. Convenience is the key factor for most people, and it is why I chose the Extra Space Storage that is less than mile from my home. Prices and specials come next, and Extra Space had amazing specials to get me going, with no commitment. Their regular prices seem to be competitive with the others out there. The big surprise for me was the manager and the employees. Other storage companies that I have used employed people who seemed generally depressed, and sometimes otherwise challenged. They didn't seem to care about me at all. That is what I was used to, up till now. At Extra Space 32nd St. Phoenix, I found the opposite. The manager was very accommodating and friendly. I almost felt like I was on Candid Camera or something. The employees were also pleasant and helpful. Overall I am very happy with my current addiction 'supplier'. I have been with them for about 18 months now, and have no inkling of looking for another company to enable my habit. Thanks for doing what you do so well. Joe

What a breath of fresh air to be greeted by the site manager, Ron, who was very knowlegeable and took his time in explaining the advantages of renting in his site. All units were very clean with easy access. Staff was very courteous and busy working on keeping the units in top shape. I definitely will recommend renting here to my friends.

The staff at this facility is very professional as well as consistently available and courteous. Before I first signed, the agent on hand offered a great deal to sign up even though I had no idea that a discount was available. He was also very patient and courteous when showing the available units and even showed the benefits of a unit with two doors which I took.

I am very happy that I can access my storage units into the evening. The computer system is excellent. I have been in the office and was amazed that the monitors pictures that scan the entire area are crisp and clear. The manager does not just sit behind the desk but also monitors the facility grounds. When I rented my two large units, I expected that I would have to clean them myself before placing my items in them. The units were spotless. I am very pleased with the human service, the availability to have automatic payments, which means I am never late with payments, the computer surveillance, and my personalized access code to enter the facility. Continue the great service.

EXTRA STORAGE PLACE IS A GREAT PLACE TO RENT VERY GOOD POEPLE THAT WORKS THERE VERY HELPFULL VERY PATIENT WITH YOU. I'VE BEEN WITH THEM 5 YEARS AND OTHER FAMILY MEMBER ALSO RENT THERE.

We've used this facility for approximately two years. Everyone there has always been very helpful and nice to work with. The facility is always clean and well kept.

Close and serves our needs. They are very friendly and serves a service which we need at this time. Thanks for being there!!!

I have two units here storing household items. The larger unit has access from both sides. The facility is always clean. The on-site manager was very helpful. Only suggestion is to extend night closing time. With the heat in Phoenix sometimes you need to be there until midnight.