Zander
September 23, 2026
If you have a unit here on the 3rd floor it was probably broken into around May 2026 or so, actually any unit in the building that has a wire fencing ceiling has from what I've seen probably been broken into. Worst storage experience I've had in Portland. My unit on the 3rd floor was broken into (July 2026) via someone who had apparently broken into units at this location multiple times (the employee stated that they had found units on the floor broken into weeks/months prior) , and while being shown the 2 other units on the same floor that were available to move into BOTH of them had there ceilings also broken into. We were informed our unit was found without a lock and the wire fencing on the ceiling was opened. Our unit was near the cameras and we were shown multiple security measures, alarmas, and locks that had been disabled or all together broken by these thieve still not fixed from the first round of break ins they knew about, so even with the gate code, elevator code and apperiance of security this building is far from safe. I have seen at least two other reviews describing this same thing.
We take reports regarding the security of our facility very seriously, and we are truly sorry for the distress and frustration you experienced. We would appreciate the opportunity to look into your situation and assist you directly. Please reach out to us at 888-STORAGE so our team can address your concerns. Thank you, Zander.
Extra Space Storage (9/23/2026)
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