Birmingham Self Storage at 3454 Lorna Rd

Extra Space Storage facility on 3454 Lorna Rd - Birmingham, AL
Extra Space Storage
3454 Lorna RdBirmingham, AL 35216

Read 277 Reviews

Current Customer:
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Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of Lorna Rd and Municipal Dr just off I-459, Extra Space Storage serves Birmingham residents near Hoover. Locals will recognize our facility a few minutes east of Hoover Public Library and a few minutes west of AMC Classic Lorna Ridge 10 and Lorna Village Shopping Center.

A Versatile Self Storage Solution

Extra Space Storage on Lorna Rd offers a large selection of storage units and storage lockers, climate-controlled storage, and more! We can accommodate both residential and commercials needs in Hoover, Birmingham!

Storage Units to Fit Your Needs

Our Birmingham storage facility has everything from 3x4 reduced height storage lockers to large 14x15 units. Every unit at this location comes with climate control. We also have units with first-floor access and elevator access.

Secure Storage

With security measures like video surveillance and security access to your floor only you can be sure your items are safe at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Covered loading bay
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • Solar site
  • WiFi available
  • ADA compliant

Experience the Extra Space Difference

Extra Space Storage is the self storage partner you can count on. Not only do we offer high-quality storage at a clean, secure facility, but our friendly, professional staff is committed to providing a great experience for our customers. Contact us today to reserve a storage unit in Birmingham!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1587

Recent Customer Reviews About This Facility

December 1, 2021

Nico J.

Posted On Google

OVERALL RATING

This place makes it easy to store things long or short term. The hand trolleys at the elevators were a life saver!

Response from Extra Space Storage (12/1/2021)

Thanks for sharing your positive experience, Nico. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 20, 2021

Ed K.

Posted On Google

OVERALL RATING

Needed storage unit because of move with job, and everything went smoothly. Did not make physical contact with one person during move in or move out. This place has an awesome system in place to serve customers. They update you by email faithfully to check on you and are always available to call I also love the fact that it was a free month for me because I only needed it for about 3 weeks! I highly recommend EXTRA SPACE STORAGE especially the Lorna Road location Hoover, AL!!!!

Response from Extra Space Storage (11/21/2021)

Thank you for the excellent rating, Ed Key! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 20, 2021

Rebecca W.

Posted On Google

OVERALL RATING

Nicole was a very nice special little lady she treated me really great.

Response from Extra Space Storage (11/21/2021)

Thank you for the kind words, Rebecca. We're glad Nicole was very nice and treated you really great. Our team is here to serve you, so give us a call at (205) 822-9191 if you need any future assistance.

November 13, 2021

Jeremy L.

Posted On Google

OVERALL RATING

Ann and Nicole are so very helpful and explained everything clearly.

Response from Extra Space Storage (11/13/2021)

Hi Jeremy, thank you for your review. We're glad Ann and Nicole are very helpful and explained everything clearly. Stop by our office if you need assistance or have any questions.

October 29, 2021

John B.

Posted On Google

OVERALL RATING

Extra Space (Lorna Rd) is a clean, secure, well kept facility with service oriented staff. Ann, specifically, was very helpful through out my load/unload process. She offered suggestions that facility the process. Ann and this storage location exceeded my expectations. Thank you!

Response from Extra Space Storage (10/30/2021)

Thank you for your feedback, John! Providing renters with clean and secure facilities is our top priority. We're glad Ann was very helpful throughout your load and unload process and offered suggestions that facilitate the process. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

October 20, 2021

Does J.

Posted On Google

OVERALL RATING

Efficient, and professional. Very quick with what was available, and straight to the point. Both the female staff members were professional! I recommend them!

Response from Extra Space Storage (10/20/2021)

Thanks for the kind words, Does! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (205) 822-9191 if you need anything.

October 19, 2021

SONYA M.

Posted On Google

OVERALL RATING

I have been with them for about an year. I have received outstanding services from Stephanie and her crew.

Response from Extra Space Storage (10/19/2021)

Thank you for being a loyal customer, Sonya! We're glad you have received outstanding services from Stephanie and our team. Stop by our office if you need assistance or have any questions.

October 13, 2021

Paige B.

Posted On Google

OVERALL RATING

Love the staff! They are the best!

Response from Extra Space Storage (10/13/2021)

Thank you for the review, Paige! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 30, 2021

Hype C.

Posted On Google

OVERALL RATING

Excellent facility, very clean, and very helpful staff.

Response from Extra Space Storage (9/30/2021)

Hi Hype, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

September 27, 2021

Paul R.

Posted On Google

OVERALL RATING

Conveniently located to where I live and is climate controlled. Simply cannot go wrong with that combo...doesn't have 24/7 access. Make your own decision about their rates.

Response from Extra Space Storage (9/28/2021)

Thanks, Paul! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions.

September 3, 2021

Brittany “.

Posted On Google

OVERALL RATING

The experience I had getting the information for the unit, paying for it, getting unit number and code was perfect. It’s was so smooth and easy. It has been an excellent experience.

Response from Extra Space Storage (9/28/2021)

Thank you for the excellent rating, Brittany “bebe”! We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

August 29, 2021

Doug M.

Posted On Google

OVERALL RATING

Ann & Nicole helped me get a unit and met all my expectations.

August 21, 2021

Stephanie G.

Posted On Google

OVERALL RATING

The Team here at this location have gone above and beyond to ensure my needs were met. 11/10 would recommend!

August 17, 2021

Lori R.

Posted On Google

OVERALL RATING

Wonderful staff, especially Ann! I love that they keep the facility clean, especially during this pandemic. A great place to store your items.

Response from Extra Space Storage (8/17/2021)

Hi Lori, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Ann reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

August 13, 2021

shelia h.

Posted On Google

OVERALL RATING

Great company. Very efficient. Agent helped me and I was greeted with a smile.

Response from Extra Space Storage (9/10/2021)

Hi Shelia, thank you for the 5-star review. We are so happy to hear about your positive experience. Reach out if you ever need anything, please.

August 9, 2021

S. W.

Posted On Google

OVERALL RATING

Very much enjoyed using Extra Space Storage. Facilities were always clean and secure. I felt confident storing my items with them.

Response from Extra Space Storage (9/5/2021)

Thank you for your feedback, S.! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

August 3, 2021

Cory S.

Posted On Google

OVERALL RATING

The facility is well maintained and clean however the staff member that my wife and I have interacted with is not as pleasant. When we call the facility to ask a question she is rude to us because she is not in the office but on the grounds. We understand she has other responsibilities but we do not know when she is not in the office versus when she is not. Our first interaction she was very rude and told me the code was emailed to us and that I overlooked it. I presented her with the email and to confirm that it was not there. She did not apologize just wrote down the code on a card and handed it to me. Maybe she was having a bad day, no big deal. On a separate occasion my wife called with a question regarding our bill and an increase of 70$ per month. She informed my wife that she must have overlooked the notice in the mail once again our fault. While we may have overlooked the notice, we should not be treated as if we are a nuisance. When you provide a service to the public customer service should be a top priority. Not satisfied with our experience and we will not be recommending this facility to anyone.

Response from Extra Space Storage (9/1/2021)

Cory, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

August 1, 2021

kksweet 1.

Posted On Google

OVERALL RATING

I love using this storage company. It is very clean & the staff have very pleasant attitudes. All in all my favorite place to have storage.

Response from Extra Space Storage (8/27/2021)

Hi, Kksweet ! Thanks for the positive review, it means a lot to our team. Please call (205) 822-9191 if you have any questions about your rental.

July 2, 2021

toi o.

Posted On Google

OVERALL RATING

The process was easy and the rep was very professional

June 26, 2021

James W.

Posted On Google

OVERALL RATING

Nice clean facility with friendly, helpful staff. Great experience so far.

Frequently Asked Questions at 3454 Lorna Rd

Are storage units climate controlled at 3454 Lorna Rd?

How secure are storage units at 3454 Lorna Rd?

What is the largest storage unit I can rent at 3454 Lorna Rd?

Are there restrictions on what I can put in a storage unit at 3454 Lorna Rd?

Can I visit my storage unit after hours on Lorna Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Lorna Road and Municipal Drive, Costas

Directions from the North

Drive south on I-65. Use exit 250 to merge onto I459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.

Directions from the South

Drive north on I-65. Take exit 250 and keep left at the fork to merge onto I459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.

Directions from the East

Drive southwest on I-459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.

Directions from the West

Drive on I-459 N until you pass Patton Creek Shopping Center and Costco Wholesale. Take exit 13 and turn left onto US-31 N. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.