Birmingham self storage at 3454 Lorna Rd

Extra Space Storage facility on 3454 Lorna Rd - Birmingham, AL
Extra Space Storage
3454 Lorna RdBirmingham, AL 35216

Read 246 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of Lorna Rd and Municipal Dr just off I-459, Extra Space Storage serves Birmingham residents near Hoover. Locals will recognize our facility a few minutes east of Hoover Public Library and a few minutes west of AMC Classic Lorna Ridge 10 and Lorna Village Shopping Center.

A Versatile Self Storage Solution

Extra Space Storage on Lorna Rd offers a large selection of storage units and storage lockers, climate-controlled storage,and more! We can accommodate both residential and commercials needs in Hoover, Birmingham!

Storage Units to Fit Your Needs

Our Birmingham storage facility has everything from 3x4 reduced height storage lockers to large 14x15 units. Every unit at this location comes with climate control. We also have units with first-floor access and elevator access.

Secure Storage

With security measures like an on-site resident manager, video surveillance, security access to your floor only, and electronic gate access, you can be sure your items are safe at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Covered loading bay
  • Multiple entrance gates
  • Elevators for easy access to upper levels

Experience the Extra Space Difference

Extra Space Storage is the self storage partner you can count on. Not only do we offer high-quality storage at a clean, secure facility, but our friendly, professional staff is committed to providing a great experience for our customers. Contact us today to reserve a storage unit in Birmingham!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1587

Recent Customer Reviews About This Facility

August 3, 2021

Cory S.

Posted On Google

OVERALL RATING

The facility is well maintained and clean however the staff member that my wife and I have interacted with is not as pleasant. When we call the facility to ask a question she is rude to us because she is not in the office but on the grounds. We understand she has other responsibilities but we do not know when she is not in the office versus when she is not. Our first interaction she was very rude and told me the code was emailed to us and that I overlooked it. I presented her with the email and to confirm that it was not there. She did not apologize just wrote down the code on a card and handed it to me. Maybe she was having a bad day, no big deal. On a separate occasion my wife called with a question regarding our bill and an increase of 70$ per month. She informed my wife that she must have overlooked the notice in the mail once again our fault. While we may have overlooked the notice, we should not be treated as if we are a nuisance. When you provide a service to the public customer service should be a top priority. Not satisfied with our experience and we will not be recommending this facility to anyone.

August 1, 2021

kksweet 1.

Posted On Google

OVERALL RATING

I love using this storage company. It is very clean & the staff have very pleasant attitudes. All in all my favorite place to have storage.

July 2, 2021

toi o.

Posted On Google

OVERALL RATING

The process was easy and the rep was very professional

June 26, 2021

James W.

Posted On Google

OVERALL RATING

Nice clean facility with friendly, helpful staff. Great experience so far.

June 26, 2021

Sandy C.

Posted On Google

OVERALL RATING

Very clean and cool. Would definitely recommend.

Response from Extra Space Storage (6/26/2021)

Thank you for the kind remarks, Sandy! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.

June 11, 2021

Jesse H.

Posted On Google

OVERALL RATING

Great place. Super clean. Easy to access. Staff are really nice and helpful. Update: had to get a new unit. Nicole was SUPER helpful and awesome.

Response from Extra Space Storage (9/23/2019)

It's great to hear from you, Jesse! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!

June 9, 2021

David G.

Posted On Google

OVERALL RATING

Nicole and Ann are amazing highly recommend!!

Response from Extra Space Storage (6/9/2021)

We think Nicole and Ann are great too! Thanks for recommending us, David. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

June 5, 2021

Iman D.

Posted On Google

OVERALL RATING

Ms Nicole was very helpful and I would recommend extra space storage on Lorna rd in Hoover

June 3, 2021

J M.

Posted On Google

OVERALL RATING

I give my particular location a 5 and the reason is the location is always clean and the agents are rock stars always helpful and available if needed...

Response from Extra Space Storage (7/9/2019)

Thank you for the review, J! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 31, 2021

Amy C.

Posted On Google

OVERALL RATING

Customer service was great. Very informative and answered any questions and concerns that I had.

Response from Extra Space Storage (6/5/2021)

Thank you for the kind words, Amy! We're committed to providing excellent customer service. Please email us at customerservice@extraspace.com if you need anything!

May 21, 2021

Alexandria M.

Posted On Google

OVERALL RATING

They were extremely helpful and made sure we got all the information we needed. I love how clean and safe the facility looks, and I love how you have to have a code to get in anywhere makes me feel like my stuff will be safe. They also had someone walk us to both mine and my mother’s storage units to make sure we knew where they were and how to work the locks. Overall a great experience and we were in and done with everything in like 40 mins or less so not bad on time either. Definitely recommend this place if you need storage.

Response from Extra Space Storage (5/27/2021)

Hi Alexandria, thank you for your review. We're glad our team was extremely helpful and made sure you got all the information you needed. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

May 13, 2021

Tiwannia W.

Posted On Google

OVERALL RATING

Great experience and Ann was very helpful, you would think she own the place....Best customer service and I would recommend anyone looking for storage in the Hoover/Vestavia area.

Response from Extra Space Storage (5/15/2021)

Thank you for the kind words, Tiwannia. We're glad Ann was able to help! Our team is here to serve you, so give us a call at (205) 822-9191 if you need any future assistance.

May 1, 2021

Tommi M.

Posted On Google

OVERALL RATING

I came in Friday needing a storage unit to move out of my apartment and Ann was super helpful. She was able to fit me in the perfect unit just based on what type of furniture I told her I was storing. She was incredibly nice and very patient. I would definitely recommend this place to other people.

Response from Extra Space Storage (5/4/2021)

Thank you for taking the time to leave your feedback, Tommi! We're so happy to hear Ann was able to make your rental process hassle-free! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

April 28, 2021

Bill G.

Posted On Google

OVERALL RATING

Dawn was very nice and helpful and even stayed after closing time to assist me.

Response from Extra Space Storage (4/30/2021)

Thanks for taking the time to leave us a review, Bill! We are so glad Dawn could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 27, 2021

Carolyn P.

Posted On Google

OVERALL RATING

The facility is kept very clean and safe. Some friends helped me move my items out over a weekend, and accidentally left the space unlocked. Monday morning I received a phone call advising me of the fact that it was unlocked and empty! Absolutely wonderful, personal attention! Except for the slow creep upward of storage fees-- certainly not the fault of the attendants-- I have only good things to say about Extra Space Storage.

Response from Extra Space Storage (4/28/2021)

Thank you for your feedback, Carolyn! Providing renters with clean and secure facilities is our top priority. We're glad our team called you to advise you of the fact that your unit was unlocked and empty! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

April 15, 2021

Amanda B.

Posted On Google

OVERALL RATING

Ann and Scott sold us on the perfect space. Thank you!

Response from Extra Space Storage (4/19/2021)

Hi, Amanda. Thank you for your positive review! It's wonderful to hear that Scott and Ann could help! If there is anything we can do for you, please let us know at 888-storage.

March 27, 2021

Juanita G.

Posted On Google

OVERALL RATING

Scottie and Anne answered all my questions. Clean facility. Great job!!

Response from Extra Space Storage (4/3/2021)

Juanita, we are so happy to hear that Scottie and Anne could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.

March 26, 2021

Derek G.

Posted On Google

OVERALL RATING

The staff is so courteous and helpful! There are no hidden agendas everything is put out front! I will recommend them to everybody I know looking for storage!

Response from Extra Space Storage (3/27/2021)

Thanks for the kind words, Derek! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (205) 822-9191 if you need anything.

March 9, 2021

Frederick T.

Posted On Google

OVERALL RATING

Very Nice

Response from Extra Space Storage (3/13/2021)

Hello, Frederick. Thanks for the positive feedback. We're so happy we have customers like you. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 1, 2021

Lawanda S.

Posted On Google

OVERALL RATING

Mr.Scotty Martin was great very polite,professional & a awesome attitude the property is very,very neat & clean my storage is at 3453 Lorna Rd Hoover, Al 35216 I had a great experience.

Response from Extra Space Storage (3/8/2021)

Hello, Lawanda. Thank you for the review. We're so glad Mr. Scotty could meet your storage needs. If you need anything in the future, feel free to stop by or call us at 888-storage!

Frequently Asked Questions at 3454 Lorna Rd

Are storage units climate controlled at 3454 Lorna Rd?

How secure are storage units at 3454 Lorna Rd?

What is the largest storage unit I can rent at 3454 Lorna Rd?

Are there restrictions on what I can put in a storage unit at 3454 Lorna Rd?

Can I visit my storage unit after hours on Lorna Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Lorna Road and Municipal Drive, Costas

Directions from the North

Drive south on I-65. Use exit 250 to merge onto I459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.

Directions from the South

Drive north on I-65. Take exit 250 and keep left at the fork to merge onto I459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.

Directions from the East

Drive southwest on I-459 S. Take exit 13B to merge onto US-31 toward Hoover. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.

Directions from the West

Drive on I-459 N until you pass Patton Creek Shopping Center and Costco Wholesale. Take exit 13 and turn left onto US-31 N. Turn right onto Municipal Dr. Turn left onto Lorna Rd. Our facility will be on your left.