Drake
Unfortunately, after storing my belongings for three years, I returned to find my unit had been infested with rats. There was not a belonging in there that was not covered in rat feces or urine. I threw out a large portion of my items and spent countless hours in 115 degree heat bleaching anything that was salvageable. The only positive news is I did not find a living or dead rat in there. I met a guy who also rents a unit there, and he informed me the rat infestation across the property is still active as he's found them in his unit recently. I unfortunately cannot recommend this place.
We are truly sorry to hear about the distressing experience you had with a rat infestation in your storage unit after three years at our Extra Space Storage facility. We understand how upsetting it must be to find your belongings damaged and to have to spend so much time and effort cleaning and discarding items. We also note your concern about the reported ongoing issue. We want to address your experience directly, and we encourage you to please contact us at 888-STORAGE so we can discuss this further with you.
Extra Space Storage (9/1/2026)
Google Review
