James
Robert was phenomenal to work with. He provided exceptional customer service, was highly receptive to our needs, and responded promptly and professionally throughout the entire process. His communication, attentiveness, and genuine willingness to help made the experience seamless and enjoyable. I cannot say enough great things about Robert—he was an absolute pleasure to work with, and I would highly recommend him to anyone. After another major storage company misled me, attempted to overcharge me, and tried to place me in an outdoor unit despite my specifically requesting a climate-controlled space, Extra Space Storage and Robert completely turned the experience around. Robert stepped in immediately and was incredibly friendly, accommodating, and professional. He took the time to understand exactly what I needed and made sure I received the right climate-controlled unit at a fair, transparent price. His customer service was truly outstanding. Extra Space Storage is in a class of its own. The facility is spotless, secure, well-maintained, and clearly operated with customers in mind. From the exceptional service to the high-quality, climate-controlled storage options and fair pricing, they delivered a seamless, stress-free experience. I highly recommend Extra Space Storage—and especially Robert—to anyone looking for a storage provider they can genuinely trust
Google Review
