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Castro Valley self storage at 3939 Castro Valley Blvd
Read 171 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Storage Units Near California State University East Bay
Amenities and Services
Available Storage Unit Sizes
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1372
Recent Customer Reviews About This Facility
20 of 171 reviews
May 3, 2021
John C.
Posted On Google
At the Castro Valley Extra Space Storage facility, Dan provides excellent customer service. He went way "above and beyond" in providing exceptional customer service on my account. Dan makes me feel like a prized and valued customer and I greatly appreciate it. Dan's definitely "a keeper", and I'm a firm believer in giving credit where it is due.
Response from Extra Space Storage (5/3/2021)
Hi John. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dan! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
May 1, 2021
Gina G.
Posted On Google
Staff was great. Very informative, helped me explore options, and shared online and in-person promotions. Very quick and easy process!
Response from Extra Space Storage (5/4/2021)
Thank you for the kind words, Gina. We're glad our team was very informative, helped you explore options, and shared online and in-person promotions. Our team is here to serve you, so give us a call at (510) 886-3000 if you need any future assistance.
April 29, 2021
Susan T.
Posted On Google
The property is easy to get to, clean, friendly manager Daniel. Super super helpful. I’ll be staying here for sure .
Response from Extra Space Storage (4/30/2021)
Thank you for the kind words, Susan. We're glad Daniel was able to help! Providing clean and quality storage is one of our top priorities. Give us a call at (510) 886-3000 if you need any future assistance.
March 19, 2021
Mr. E.
Posted On Google
Dan was very informative and had a great attitude! Was a very pleasant experience and am very satisfied with the service.
Response from Extra Space Storage (3/25/2021)
Hi Mr., thank you for your feedback. We're glad Dan was very informative and had a great attitude! We really appreciate you taking the time to share your experience with us. Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 2, 2021
Junk B.
Posted On Google
Dan at Extra space is always easy to work with!
Response from Extra Space Storage (3/8/2021)
Thank you for providing your feedback, Junk. We're glad Dan at Extra space is always easy to work with! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 10, 2021
Lillian C.
Posted On Google
Rob was extremely helpful, professional and courteous. Thanks for all of your help
Response from Extra Space Storage (2/10/2021)
We appreciate the review, Lillian Castro! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
January 25, 2021
Anna H.
Posted On Google
So far, my rental experience has been great! The transaction was almost completely done online, abs the branch manager was fantastic!! Great guy, very friendly and informative. The facility is clean and it’s quite easy to access my storage unit!
Response from Extra Space Storage (1/25/2021)
Thanks, Anna! We're so happy you had a positive experience with Extra Space Storage.
January 13, 2021
Cheryl R.
Posted On Google
Extra Space Storage in Castro Valley is great. I received excellent customer service renting a unit there. It is clean and well run. I picked the right size unit and the right price. They have many size units to choose from including drive up units as well as climate controlled indoor units maintaining between 60 to 80 degree temperature. I highly recommend renting there. The management team will help you get what works for you
Response from Extra Space Storage (1/14/2021)
We appreciate the review, Suvarna. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
December 15, 2020
Lisa W.
Posted On Google
David the manager was great. He showed me the units I had reserved online to view. I picked my unit and did the paperwork all within 15 minutes. He was professional and answered all my questions. I went out the door feeling very content that I rented my unit and it was all taken care of quickly and efficiently.Thank you David and Extra Space Storage for taking such good care of me.
Response from Extra Space Storage (12/15/2020)
Thank you for your 5-star review, Lisa. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
November 25, 2020
Trevor S.
Posted On Google
Great customer service
Response from Extra Space Storage (11/25/2020)
Hello, Trevor, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
November 18, 2020
Lady T.
Posted On Google
I am happy that my experience was a good one due to the wonderful employees at the Castro Valley location
Response from Extra Space Storage (11/18/2020)
We're thrilled you had a great experience with Extra Space Storage, Lady. Thank you for choosing Extra Space Storage and please let us know if you have any questions.
November 11, 2020
Lorne N.
Posted On Google
Great storage company. Customer service was excellent in Castro Valley location
Response from Extra Space Storage (11/12/2020)
Thank you, Lorne. We appreciate your feedback and review. Please let us know if we can be of further assistance.
November 1, 2020
Lateshia J.
Posted On Google
Very clean facilities and friendly staff!
Response from Extra Space Storage (11/1/2020)
We appreciate the review, Lateshia. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
October 16, 2020
Joziel B.
Posted On Google
I’ve been using Extra Space Storage ever since. Dan Cordova (the manager) was by far one of the best Extra Space Storage staff I’ve ever dealt with. He was really helpful and provided excellent customer service that felt very genuine. This location is also one of the cleanests I’ve ever seen. I’m really glad I picked this location!
Response from Extra Space Storage (10/16/2020)
Thank you for your 5-star review, Joziel. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
August 15, 2020
Alex K.
Posted On Google
Really great service. Nice, clean, climate controlled storage unit. Dan the store manager was fantastic.
Response from Extra Space Storage (8/15/2020)
We appreciate the review, Alex. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
August 15, 2020
Nicole R.
Posted On Google
Great service and the unit was exactly as expected. Dan, the store manager, was awesome - super kind, flexible and helpful! The carts were very helpful for moving items quickly. This is our first time renting a storage unit, and so far the experience has been nice and simple.
Response from Extra Space Storage (8/15/2020)
Thank you for your 5-star review, Nicole. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
August 12, 2020
Maeve L.
Posted On Google
Great service! Dan is very kind and welcoming, handle the tour and paperwork professionally! Unit is clean and easy access, so far very happy with my first self-storage experience!
Response from Extra Space Storage (8/12/2020)
Thanks, Maeve! We think our team is great too! Please stop by our office if you need anything!
August 10, 2020
Lilly B.
Posted On Google
Great fast service. I made a reservation and the manager on duty Dan got back to me very quickly and promptly. Upon arriving it only took about 5 minutes for me to start the new move in and I was settled in & moved in all within 35 minutes. Great service great location
Response from Extra Space Storage (8/10/2020)
We appreciate the review, Lilly! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
August 10, 2020
lacey l.
Posted On Google
Very nice and reasonably priced thanks Dan
Response from Extra Space Storage (8/10/2020)
Hi, Lacey. We appreciate your positive review. Please call (510) 886-3000 if you have any questions.
August 8, 2020
muni g.
Posted On Google
Just got a new storage unit with these folks. Great, friendly sign-up experience with Dan. Clean facility. Seems safe so far.
Response from Extra Space Storage (8/8/2020)
Thanks, Muni! We're so happy you had a positive experience with Extra Space Storage.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Castro Valley Blvd and Redwood Rd
Directions from the North
Drive south on Redwood Rd. Turn left onto Castro Valley Blvd. Our facility will be on your right before Center St.
Directions from the South
Drive north on Redwood Rd. Turn right onto Castro Valley Blvd. Our facility will be on your right before Center St.
Directions from the East
Drive west on I-580 W. Take Exit 36. Turn right onto Redwood Rd. Turn right onto Castro Valley Blvd. Our facility will be on your right before Center St.
Directions from the West
Drive east on I-238 S. Merge onto I-580 E. Take Exit 36. Turn left onto Redwood Rd. Turn right onto Castro Valley Blvd. Our facility will be on your right before Center St.