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East Palo Alto self storage at 999 E Bayshore Rd
Read 310 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Self Storage Amenities You Need
A Variety of Storage Unit Sizes
Car & Motorcycle Storage
Exceptional Security
Additional Amenities and Services
- Sturdy moving carts for large items
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
- Marunong mag Tagalog
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0793
Recent Customer Reviews About This Facility
September 20, 2021
EDGAR M.
Posted On Google
Great customer service
Response from Extra Space Storage (9/23/2021)
Thank you for the kind words, Edgar! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
September 9, 2021
Canissa M.
Posted On Google
Although COVID 19 came, the staff was very friendly and helpful.
Response from Extra Space Storage (9/9/2021)
Hi Canissa, thank you for your review. We're glad our team was very friendly and helpful. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
September 9, 2021
william g.
Posted On Google
Good rates, great staff, and really clean.
Response from Extra Space Storage (9/9/2021)
We think our team is great too! Thanks for the positive review, William. We think our team is great too! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
August 2, 2021
Broland J.
Posted On Google
Chelsea of Extra Space Storage was very cordial, patient, and professional. Wonderful customer service!
Response from Extra Space Storage (8/31/2021)
Thanks for the positive review, Broland! We are glad you had a great experience with Chelsea. Please stop by the office or reach out to us at 888-storage if you have any questions!
July 30, 2021
Franz S.
Posted On Google
Excellent storage service
Response from Extra Space Storage (8/26/2021)
Thank you for the kind words, Franz! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
July 28, 2021
Jeannie I.
Posted On Google
Nice and clean.
July 23, 2021
Alex P.
Posted On Google
Rom was so helpful and kind! I truly have never had a better storage unit experience. 10/10 would recommend — great rates, clean facility and many rolling carts available!
July 14, 2021
Juan R.
Posted On Google
Good people.
July 13, 2021
Patricia H.
Posted On Google
Rom Galera was extremely helpful and answered all my questions. Made our transaction easy and as smooth as possible!!! Great customer service!!!
June 28, 2021
jimmy g.
Posted On Google
Outstanding service. Rom was very through with explaining details
June 28, 2021
Paul P.
Posted On Google
I've been a customer for 23 years, very satisfied with the location, maintenance and features of the place, and the customer service. Indispensable for keeping and organizing stuff, and keeping it out of your hair.
June 26, 2021
Juliette S.
Posted On Google
Rom was very helpful! I am new to storage units and he was able to answer all of my questions in detail. He made me feel welcome and confident to get a storage here. Great Customer Service!
Response from Extra Space Storage (6/26/2021)
Juliette, we are so happy to hear that Rom could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! If there is anything we can do for you, please let us know at 888-storage.
June 24, 2021
Joy W.
Posted On Google
Rom Galera/Store Manager, we walking the ExtraSpace office in 999 E Bayshore Rd East Palo Alto CA 94303 just request for rental information, Mr Galera was very welcome to invite us to office and very patient to guide us to storage that we need the size. During prepare contract document,Mr Galera still very patient to respond our questions. Because Mr Galera attitude & service we decided to rent storage with Mr Galera locate in East Palo Alto.
June 24, 2021
Andrew U.
Posted On Google
Everyone at Extra Space was extremely helpful. It is always easy to contact someone and to seek help setting up and maintaining your unit. When I arrived on site, someone walked me carefully through the paperwork and how each of the systems worked. In managing my unit, I was always able to talk to a real person who was eager to help me. In closing my unit, I found the staff attentive and helpful. In all ways, I was impressed by the support.
June 12, 2021
Andrea D.
Posted On Google
Very kind caring people work here. Truly amazing they deserve 10 stars for being so sweet.
Response from Extra Space Storage (6/19/2021)
Hi Andrea, thank you for your review. We're glad our team was very kind and caring. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
June 12, 2021
Trevor B.
Posted On Google
Staff is super friendly! Very easy to get in and out quickly. Also they have equipment to help you move your stuff, which is super helpful! Thanks for everything!
June 3, 2021
Miguel P.
Posted On Google
(Translated by Google) I like this place, it is very clean, the managers are kind, they help you in any way they can (Original) Me gusta este lugar es muy limpio los manager son amables lo ayudan en lo que pueden
Response from Extra Space Storage (11/9/2020)
Hola Miguel, gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Sabemos que nuestros clientes valoran las instalaciones limpias y el personal amable, por lo que hacemos todo lo posible para asegurarnos de que podamos brindarles eso. Llámanos al 888-STORAGE si hay algo que podamos hacer para ayudarte.
May 25, 2021
Bryan W.
Posted On Google
We had a storage container with Extra Space Storage for about one and a half years. Or experience was very positive, with easy access and excellent climate control. Rom Galera, the store manager, was always available, helpful, courteous and professional. We will go to Extra Space Storage East Palo Alto first with any future storage needs.
Response from Extra Space Storage (5/31/2021)
Hi Bryan, thanks so much for your review! We are thrilled to hear your experience was positive. We're glad Rom was always available, helpful, and courteous. We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
May 12, 2021
charlie b.
Posted On Google
Rom is super nice and Kelsey who helped me pick up my tumbled over dolly is great she rushed over and asked if I was alright then got me another dolly for extra stuff I couldn't fit. Thank you
Response from Extra Space Storage (5/13/2021)
Thanks for taking the time to leave us a review, Charlie! We are so glad Rom and Kelsey could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 11, 2021
Sam A.
Posted On Google
Super friendly and helpful, no issues whatsoever. Thanks!
Response from Extra Space Storage (5/11/2021)
Thanks, Sam! We're so happy you had a positive experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!
Frequently Asked Questions at 999 E Bayshore Rd
Can I get into Extra Space Storage after hours?
How much storage space is 5x10?
What is the best way to maximize my unit's space?
Can I send packages to Extra Space Storage at 999 E Bayshore Rd?
What size storage do I need for a 1 bedroom apartment?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Site is located on the East Bayshore Rd frontage road of Highway 101 between University Ave and Willow Rd.
Directions from the North
North from HWY 101:Take the Willow Rd exit. Merge onto Willow Rd, turn right onto Newbridge St, take the 1st right onto Saratoga Ave. Saratoga Ave becomes E Bayshore Rd, continue forward for approx.2 blocks. We are located on the Left Hand Side.
Directions from the South
South from HWY 101 Take University Exit towards Palo Alto/East Palo Alto. Keep right to take the ramp towards East Palo Alto, turn Left on Donohoe St which Becomes E Bayshore Rd. Continue Forward for approx. 5 Block Destinations is located on the right hand side
Directions from the East
From The Dumbarton Bridge turn Left onto University Ave. Continue for 1 Mile then turn Right on E. Bayshore Rd Continue for approximately 5 block destination is on the right hand side.
Directions from the West
From Stanford University take University Ave towards HW 101, make a Left Turn on E Bayshore Rd, and continue for approximately 5 Blocks destination is Located on the Right hand Side.