Refine Search
Other Locations Near You
1520 Willow Rd
Menlo Park, CA 94025
Distance: 0.95 miles
871 Willow St
Redwood City, CA 94063
Distance: 3.63 miles
Read 287 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Self Storage Amenities You Need
A Variety of Storage Unit Sizes
Car & Motorcycle Storage
Exceptional Security
Additional Amenities and Services
- Sturdy moving carts for large items
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
- Marunong mag Tagalog
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0793
Recent Customer Reviews About This Facility
June 12, 2021
Andrea D.
Posted On Google
Very kind caring people work here. Truly amazing they deserve 10 stars for being so sweet.
June 12, 2021
Trevor B.
Posted On Google
Staff is super friendly! Very easy to get in and out quickly. Also they have equipment to help you move your stuff, which is super helpful! Thanks for everything!
June 3, 2021
Miguel P.
Posted On Google
(Translated by Google) I like this place, it is very clean, the managers are kind, they help you in any way they can (Original) Me gusta este lugar es muy limpio los manager son amables lo ayudan en lo que pueden
Response from Extra Space Storage (11/9/2020)
Hola Miguel, gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Sabemos que nuestros clientes valoran las instalaciones limpias y el personal amable, por lo que hacemos todo lo posible para asegurarnos de que podamos brindarles eso. Llámanos al 888-STORAGE si hay algo que podamos hacer para ayudarte.
May 25, 2021
Bryan W.
Posted On Google
We had a storage container with Extra Space Storage for about one and a half years. Or experience was very positive, with easy access and excellent climate control. Rom Galera, the store manager, was always available, helpful, courteous and professional. We will go to Extra Space Storage East Palo Alto first with any future storage needs.
Response from Extra Space Storage (5/31/2021)
Hi Bryan, thanks so much for your review! We are thrilled to hear your experience was positive. We're glad Rom was always available, helpful, and courteous. We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
May 12, 2021
charlie b.
Posted On Google
Rom is super nice and Kelsey who helped me pick up my tumbled over dolly is great she rushed over and asked if I was alright then got me another dolly for extra stuff I couldn't fit. Thank you
Response from Extra Space Storage (5/13/2021)
Thanks for taking the time to leave us a review, Charlie! We are so glad Rom and Kelsey could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 11, 2021
Sam A.
Posted On Google
Super friendly and helpful, no issues whatsoever. Thanks!
Response from Extra Space Storage (5/11/2021)
Thanks, Sam! We're so happy you had a positive experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!
May 1, 2021
Jessica
Posted On Google
Can't remember the fellows name but he was very helpful
Response from Extra Space Storage (4/30/2021)
Thank you for the excellent rating, Jessica! Don't hesitate to reach out if you need anything!
April 30, 2021
Lily P.
Posted On Google
Shout out to Rom with his customer service. Very helpful and clean, secure storage in the area.
Response from Extra Space Storage (10/19/2019)
Thank you for the kind words, Lilio! We're committed to providing excellent customer service. We're glad Nate was able to help. Providing renters with clean and secure facilities is our top priority. Let us know if we can do anything to assist you!
April 23, 2021
Regina M.
Posted On Google
Amazing service. Staff is so personable and are actually helpful. You can tell they enjoy what they do and that says alot about a company. 5 starts all the way!!
Response from Extra Space Storage (4/26/2021)
Thanks for the awesome review, Regina! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (650) 325-1000 if you need anything.
April 22, 2021
Yvette P.
Posted On Google
Great customer service will recommend for any one looking to find a storage.
Response from Extra Space Storage (4/22/2021)
Thanks for the kind words, Yvette! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (650) 325-1000 if you need anything.
April 14, 2021
IUNA T.
Posted On Google
Amazing customer service! The guy at the front desk is always helpful & very polite. His hospitality was unforgettable.
Response from Extra Space Storage (4/19/2021)
Thank you for the kind words, Iuna! We're committed to providing excellent customer service. We're glad our team was helpful, very polite, and hospitable. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 12, 2021
Dana J.
Posted On Google
Thanks again for all your help.
Response from Extra Space Storage (4/12/2021)
Thank you, Dana. Your rating means so much to us!
April 9, 2021
alex g.
Posted On Google
Very helpful. Rom galera was very helpful
Response from Extra Space Storage (4/10/2021)
Hello, Alex. Thank you for the review. We're so glad Rom could meet your storage needs. Please stop by the office if you need anything!
April 2, 2021
Kandake o.
Posted On Google
The best in the area. Staff is very professional and helped me with my needs during a rough transition. I can't thank Romm, Kelsie AND Russell enough for their kindness... but thanks again.
Response from Extra Space Storage (4/9/2021)
Hi Kandake Of, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Romm, Kelsie, and Russell! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 16, 2021
Katharina S.
Posted On Google
Great experience! Fast, clean, nice service. Can highly recommend it
Response from Extra Space Storage (3/17/2021)
Hi Katharina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 13, 2021
Gideon M.
Posted On Google
We've been renting here since 2015 and have always had a good experience. The place is always clean, bright, and friendly.
Response from Extra Space Storage (3/19/2021)
Hi Gideon, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything.
March 12, 2021
Gwendolyn M.
Posted On Google
Customer service was Awesome from the front desk representative, who had a warm welcoming greeting , to the manager Rom, who easily walked me through the leasing process step by step, with an upbeat and professional attitude along the way. Got my perfect storage! #smoothprocess
Response from Extra Space Storage (3/18/2021)
Hi Gwendolyn. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rom! Call us at 888-storage if you have any questions or need assistance with your rental!
March 12, 2021
Lucy W.
Posted On Google
If you are shopping around for a storage, we reccomend this place because it’s always clean and run great by the manager Rom and his staff. They are always friendly and is always asking if I need help. Thank you!
March 11, 2021
Bryce D.
Posted On Google
Hands down the best extra space storage facility in the Bay Area. The local manager is super nice, reasonable and on top of problems before they happen. The facility is clean, priced competitively and easy to access, literally just off the freeway. Big shout out to one of the employees Kelsie, she has been super helpful with any issues or questions I have had at multiple locations I have rented at. Always going above and beyond for the customer. Constantly surprising me with a wealth of knowledge and skills she has reshaped my expectations of what storage experts can do. Thank you for all the help and for killing it at what you do!!!
Response from Extra Space Storage (3/16/2021)
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Bryce! We're glad our manager is super nice, reasonable, and on top of problems before they happen. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 5, 2021
Gabriel V.
Posted On Google
I been renting for a long time here and Rom and staff are always friendly and very helpful. Thank you
Response from Extra Space Storage (3/11/2021)
Thanks for the great review, Gabriel V! We're glad Rom was friendly and very helpful. Please call us at (650) 325-1000 if you have any questions!
Frequently Asked Questions at 999 E Bayshore Rd
Can I get into Extra Space Storage after hours?
How much storage space is 5x10?
What is the best way to maximize my unit's space?
Can I send packages to Extra Space Storage at 999 E Bayshore Rd?
What size storage do I need for a 1 bedroom apartment?
Size Disclaimer
*Excludes administrative and insurance fees