Extra Space Storage facility on 999 E Bayshore Rd - East Palo Alto, CA
Extra Space Storage
999 E Bayshore RdEast Palo Alto, CA 94303

Read 287 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Extra Space Storage is a convenient storage solution for residents in Palo Alto. Our facility is just off E Bayshore Rd between Laurel Ave and Menalto Ave. Locals will recognize our location next to Bayshore Fwy, which means we're accessible for residents coming from the freeway.

Self Storage Amenities You Need

Our Palo Alto storage facility has a wide range of storage units and storage lockers, as well as exceptional security features. We can accommodate almost any storage need you may have.

A Variety of Storage Unit Sizes

With everything from small reduced height storage lockers up up to large 10x30 standard storage units, we can handle both residential and commercial storage needs. Our units come with several features: indoor access, drive-up access, and either first-floor access or elevator access. If you have questions about which storage unit is best for your needs, don't hesitate to contact us. Our staff is more than willing to answer your questions!

Car & Motorcycle Storage

If you need a convenient vehicle storage solution in Palo Alto, our Bayshore Rd facility has drive-up access storage units that can hold motorcycles and small cars. For motorcycles, a 10x15 drive-up unit should provide adequate space, while a 10x20 drive-up unit will be better suited for compact cars.

Exceptional Security

Extra Space Storage on Bayshore Rd strives to provide a safe storage environment for customers and their belongings. That's why we have advanced security features in place, including video surveillance and electronic gate access for secure, personalized entry into our facility.

Additional Amenities and Services

  • Sturdy moving carts for large items
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol
  • Marunong mag Tagalog

Store with Extra Space Storage

Not only do we have great move-in specials—such as first month free and first month half off—but we're also dedicated to providing an excellent self storage experience for our customers. Extra Space Storage is known for having a clean, secure, and well-maintained facility and a friendly, professional staff. Feel free to give us a call or stop by our facility for a tour. We'd be more than happy to help!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0793

Recent Customer Reviews About This Facility

June 12, 2021

Andrea D.

Posted On Google

OVERALL RATING

Very kind caring people work here. Truly amazing they deserve 10 stars for being so sweet.

June 12, 2021

Trevor B.

Posted On Google

OVERALL RATING

Staff is super friendly! Very easy to get in and out quickly. Also they have equipment to help you move your stuff, which is super helpful! Thanks for everything!

June 3, 2021

Miguel P.

Posted On Google

OVERALL RATING

(Translated by Google) I like this place, it is very clean, the managers are kind, they help you in any way they can (Original) Me gusta este lugar es muy limpio los manager son amables lo ayudan en lo que pueden

Response from Extra Space Storage (11/9/2020)

Hola Miguel, gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Sabemos que nuestros clientes valoran las instalaciones limpias y el personal amable, por lo que hacemos todo lo posible para asegurarnos de que podamos brindarles eso. Llámanos al 888-STORAGE si hay algo que podamos hacer para ayudarte.

May 25, 2021

Bryan W.

Posted On Google

OVERALL RATING

We had a storage container with Extra Space Storage for about one and a half years. Or experience was very positive, with easy access and excellent climate control. Rom Galera, the store manager, was always available, helpful, courteous and professional. We will go to Extra Space Storage East Palo Alto first with any future storage needs.

Response from Extra Space Storage (5/31/2021)

Hi Bryan, thanks so much for your review! We are thrilled to hear your experience was positive. We're glad Rom was always available, helpful, and courteous. We are here to help with any future storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

May 12, 2021

charlie b.

Posted On Google

OVERALL RATING

Rom is super nice and Kelsey who helped me pick up my tumbled over dolly is great she rushed over and asked if I was alright then got me another dolly for extra stuff I couldn't fit. Thank you

Response from Extra Space Storage (5/13/2021)

Thanks for taking the time to leave us a review, Charlie! We are so glad Rom and Kelsey could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 11, 2021

Sam A.

Posted On Google

OVERALL RATING

Super friendly and helpful, no issues whatsoever. Thanks!

Response from Extra Space Storage (5/11/2021)

Thanks, Sam! We're so happy you had a positive experience with Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 1, 2021

Jessica

Posted On Google

OVERALL RATING

Can't remember the fellows name but he was very helpful

Response from Extra Space Storage (4/30/2021)

Thank you for the excellent rating, Jessica! Don't hesitate to reach out if you need anything!

April 30, 2021

Lily P.

Posted On Google

OVERALL RATING

Shout out to Rom with his customer service. Very helpful and clean, secure storage in the area.

Response from Extra Space Storage (10/19/2019)

Thank you for the kind words, Lilio! We're committed to providing excellent customer service. We're glad Nate was able to help. Providing renters with clean and secure facilities is our top priority. Let us know if we can do anything to assist you!

April 23, 2021

Regina M.

Posted On Google

OVERALL RATING

Amazing service. Staff is so personable and are actually helpful. You can tell they enjoy what they do and that says alot about a company. 5 starts all the way!!

Response from Extra Space Storage (4/26/2021)

Thanks for the awesome review, Regina! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (650) 325-1000 if you need anything.

April 22, 2021

Yvette P.

Posted On Google

OVERALL RATING

Great customer service will recommend for any one looking to find a storage.

Response from Extra Space Storage (4/22/2021)

Thanks for the kind words, Yvette! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (650) 325-1000 if you need anything.

April 14, 2021

IUNA T.

Posted On Google

OVERALL RATING

Amazing customer service! The guy at the front desk is always helpful & very polite. His hospitality was unforgettable.

Response from Extra Space Storage (4/19/2021)

Thank you for the kind words, Iuna! We're committed to providing excellent customer service. We're glad our team was helpful, very polite, and hospitable. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

April 12, 2021

Dana J.

Posted On Google

OVERALL RATING

Thanks again for all your help.

Response from Extra Space Storage (4/12/2021)

Thank you, Dana. Your rating means so much to us!

April 9, 2021

alex g.

Posted On Google

OVERALL RATING

Very helpful. Rom galera was very helpful

Response from Extra Space Storage (4/10/2021)

Hello, Alex. Thank you for the review. We're so glad Rom could meet your storage needs. Please stop by the office if you need anything!

April 2, 2021

Kandake o.

Posted On Google

OVERALL RATING

The best in the area. Staff is very professional and helped me with my needs during a rough transition. I can't thank Romm, Kelsie AND Russell enough for their kindness... but thanks again.

Response from Extra Space Storage (4/9/2021)

Hi Kandake Of, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Romm, Kelsie, and Russell! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 16, 2021

Katharina S.

Posted On Google

OVERALL RATING

Great experience! Fast, clean, nice service. Can highly recommend it

Response from Extra Space Storage (3/17/2021)

Hi Katharina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 13, 2021

Gideon M.

Posted On Google

OVERALL RATING

We've been renting here since 2015 and have always had a good experience. The place is always clean, bright, and friendly.

Response from Extra Space Storage (3/19/2021)

Hi Gideon, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Stop by the office if you need anything.

March 12, 2021

Gwendolyn M.

Posted On Google

OVERALL RATING

Customer service was Awesome from the front desk representative, who had a warm welcoming greeting , to the manager Rom, who easily walked me through the leasing process step by step, with an upbeat and professional attitude along the way. Got my perfect storage! #smoothprocess

Response from Extra Space Storage (3/18/2021)

Hi Gwendolyn. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rom! Call us at 888-storage if you have any questions or need assistance with your rental!

March 12, 2021

Lucy W.

Posted On Google

OVERALL RATING

If you are shopping around for a storage, we reccomend this place because it’s always clean and run great by the manager Rom and his staff. They are always friendly and is always asking if I need help. Thank you!

March 11, 2021

Bryce D.

Posted On Google

OVERALL RATING

Hands down the best extra space storage facility in the Bay Area. The local manager is super nice, reasonable and on top of problems before they happen. The facility is clean, priced competitively and easy to access, literally just off the freeway. Big shout out to one of the employees Kelsie, she has been super helpful with any issues or questions I have had at multiple locations I have rented at. Always going above and beyond for the customer. Constantly surprising me with a wealth of knowledge and skills she has reshaped my expectations of what storage experts can do. Thank you for all the help and for killing it at what you do!!!

Response from Extra Space Storage (3/16/2021)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Bryce! We're glad our manager is super nice, reasonable, and on top of problems before they happen. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 5, 2021

Gabriel V.

Posted On Google

OVERALL RATING

I been renting for a long time here and Rom and staff are always friendly and very helpful. Thank you

Response from Extra Space Storage (3/11/2021)

Thanks for the great review, Gabriel V! We're glad Rom was friendly and very helpful. Please call us at (650) 325-1000 if you have any questions!

Frequently Asked Questions at 999 E Bayshore Rd

Can I get into Extra Space Storage after hours?

How much storage space is 5x10?

What is the best way to maximize my unit's space?

Can I send packages to Extra Space Storage at 999 E Bayshore Rd?

What size storage do I need for a 1 bedroom apartment?

Size Disclaimer

*Excludes administrative and insurance fees

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