Menlo Park self storage at 1520 Willow Rd

Extra Space Storage
1520 Willow RdMenlo Park, CA 94025

Read 172 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Extra Space Storage is a convenient storage solution for residents of Menlo Park and East Palo Alto. Our facility is just off of Willow Rd between Bayfront Expy and Hamilton Ave. Locals will recognize our location just south of Facebook HQ.

Self Storage Amenities You Need

Our Menlo Park storage facility has a wide range of storage unit sizes, vehicle storage, exceptional security features, and more. We can accommodate practically any self storage need you have.

A Variety of Storage Unit Sizes

Storage units start as small as 4x9 and go up to 10x30, so we're able to handle both residential and commercial storage needs. Our units come with varied features: indoor access, first-floor access, elevator access, or drive-up access. If you have questions about which storage unit is better for your needs, don't hesitate to contact us. Our staff is more than willing to answer your questions!

Vehicle Storage

If you need to store a car, motorcycle, boat, or RV in Menlo Park, Extra Space Storage has a vehicle storage solution that will work for you. We offer drive-up access units in sizes 10x10, 10x15, 10x20, and 10x25 and outdoor parking spaces in 10x25 and 10x30.

Advanced Security

Extra Space Storage strives to provide a secure storage environment for our customers and their belongings. We have excellent security measures in place, including video cameras throughout our property and an on-site resident manager who lives at our facility.

Additional Amenities and Services

  • Sturdy moving carts for large items
  • Elevators for easy access to upper levels

Store with Extra Space Storage

See for yourself why so many Menlo Park residents choose Extra Space Storage on Willow Rd. Tour our clean, well-maintained, and secure facility and meet our friendly, professional staff who will be more than happy to answer any questions you may have. Ready to reserve your storage unit? Give us a call!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1527

Recent Customer Reviews About This Facility

20 of 172 reviews

April 7, 2021

Tammy Macnutt,

Posted On Google

OVERALL RATING

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March 17, 2021

Kalman Heyn

Posted On Google

OVERALL RATING

I just got off the phone with Russell who helped me sign up for a storage unit. I called in earlier with some questions on how the process works, and Russell was notified I was interested in a specific spot so he called to let me know how to make the best decision about it. Renting a space over the phone was very easy - he patiently walked me through each step. He even helped explain each section in the contract I was signing, which I appreciated. I’m looking forward to moving my stuff in!

February 23, 2021

Jeffery's Brewster

Posted On Google

OVERALL RATING

I had the best customer service with the most beautiful person Kelsie. She help me to see all the benefits of what i plan on storing. She went above and beyond and Russell is one cool cat. Thank you both!

February 22, 2021

Sharon A Thompson

Posted On Google

OVERALL RATING

Well managed storage facility. Clean units and very secure. The office staff was excellent and made my move run very smoothly.

Response from Extra Space Storage (2/23/2021)

Thank you for your feedback, Sharon! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We are always available at 888-storage to help!

February 13, 2021

John Miller

Posted On Google

OVERALL RATING

Great overall experience. The tele-sales at first was not 100% accurate re storage benefits but they got the job done. Ultimately, the onsite manager (in Menlo Park Russell) finished our paperwork and is an expert in the area of storage. he helped us understand all the ins-and-outs of our storage needs and happy we are working with his team and location! 5 stars for Russell and MP team -1 star for tele-sales = 4 stars. :-)

February 6, 2021

Courtney Ortiz

Posted On Google

OVERALL RATING

Not only was Kelsey amazingly kind in regards with the issues of what's going on with my life. She was honest when I asked her questions about renting, she told me all the benefits of why it's important to get insurance. Once she explained it was a no brainier, thank you again I cannot wait to move in!

Response from Extra Space Storage (2/8/2021)

Thank you for the review, Courtney! We pride ourselves on having a friendly, accommodating staff and are so happy Kelsey was able to assist you! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

February 3, 2021

Mel Suguta

Posted On Google

OVERALL RATING

Even though our storage space 420 was broken into and i lost all my signature guitar,i'll still give you guys the 5 stars ,your customer service is the best ,me and my wife really appreciate you guys and your very friendly customer service..WE BOTH LOVE YOU GUYS...THANK YOU TO ''EXTRA STORAGE'' on Willow road...

Response from Extra Space Storage (2/2/2021)

We’re thrilled you had a 5-star experience at Extra Space Storage, Mel! Please give us a call at 888-storage if you need further assistance with your storage needs.

January 18, 2021

Karla Roiz

Posted On Google

OVERALL RATING

Love this place, the customer service is amazing. Life was crazy but they helped me so much! Thank you again

Response from Extra Space Storage (1/19/2021)

Thank you for the kind words, Karla! We're committed to providing excellent customer service. We're glad our team was helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 13, 2021

Selda Munoz

Posted On Google

OVERALL RATING

They did amazing job

Response from Extra Space Storage (1/14/2021)

Hi Selda, thank you for your review. We're glad our team was able to help! Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 11, 2021

Jonathan Quattlebaum

Posted On Google

OVERALL RATING

Kelsie at Menlo Park California was absolutely the best customer service she is a great asset to the company I will continue to use extra space she rocks

Response from Extra Space Storage (1/11/2021)

Thank you for the review, Jonathan! We pride ourselves on having a friendly, accommodating staff and are so happy Kelsie was able to assist you! Feel free to reach out at any time at 888-storage.

January 3, 2021

Charlie Garcia

Posted On Google

OVERALL RATING

Super great staff, friendly, and very helpful. wish more business had staff like here! Felt great knowing these people were there!

Response from Extra Space Storage (1/4/2021)

Thanks for the positive review, Charlie! We are glad you had a great experience with us. Don't hesitate to reach out at 888-STORAGE if you need anything!

January 1, 2021

Zachary Sharif

Posted On Google

OVERALL RATING

Kelsie was very friendly, the facility is clean and well run. 5 stars

Response from Extra Space Storage (1/2/2021)

Hi Zachary, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Kelsie reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

November 3, 2020

Pedo Armado

Posted On Google

OVERALL RATING

lo atienden con un gran profecionalismo e igualdad de oportunidad para adquirir una unidad al mas bajo precio antes visto. fernando.

Response from Extra Space Storage (11/4/2020)

Nos enorgullecemos de tener un personal profesional y capacitado, por lo que nos complace saber que tuvo una experiencia tan positiva alquilando con nosotros, Pedo. No dudes en comunicarte con nosotros si necesitas algo!

October 14, 2020

Elena Andrade

Posted On Google

OVERALL RATING

Absolutely amazing! They were patient and answered all of my questions regarding their policies, they took the time to show me the unit so I could get a visual idea of how much space I actually needed! They even showed me how to use the gate which I greatly appreciate it! Even being the cheapest on the market their property is extremely clean and tidy!! All renter seem respectful of people unloading and loading their items from the vehicles. I’ve recommended them to everybody I’ve talked to so far!

October 12, 2020

James Laughlin

Posted On Google

OVERALL RATING

Extra Space was extremely clean, easy to use and above all the customer service was above and beyond. Highly recommend using their service (especially Russell and Kelsey in Menlo Park).

October 10, 2020

Lewis Saxelby

Posted On Google

OVERALL RATING

Very helpful was the representative I dealt with Kelsey. Thankyou Kindly for your great customer service!

Response from Extra Space Storage (10/11/2020)

Hi Lewis, we're glad our team was able to help! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!

September 26, 2020

claudia gonzalez

Posted On Google

OVERALL RATING

Excellent Customer service.

Response from Extra Space Storage (9/27/2020)

Thank you for the kind words, Claudia! We're committed to providing excellent customer service. Stop by the office if you need anything.

September 21, 2020

Money Hunt

Posted On Google

OVERALL RATING

Very professional assistance and clean units??

Response from Extra Space Storage (9/22/2020)

Hi Money, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!

September 21, 2020

Fetongi Sanft

Posted On Google

OVERALL RATING

It nice and clean. Thank you

Response from Extra Space Storage (9/22/2020)

Hi Fetongi, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by the office if you need anything.

September 12, 2020

Mykel Hall

Posted On Google

OVERALL RATING

I came in last week to make a decision on getting a storage and was impressed by how much knowledge the clerk had on storage. From pictures of my garage she was able to help me figure out what my storage needs would be. I hope you have more employees like Chelsea she is great. Sincerely, Mykel H.

Response from Extra Space Storage (9/13/2020)

Hi Mykel, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chelsea! Let us know if we can?do anything else to?assist you!?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Willow Rd and Bayfront Expy

Directions from the North

Drive south on US-101 S. Take Exit 404. Turn left onto Willow Rd. Our facility will be on your right before Bayfront Expy.

Directions from the South

Drive north on US-101 N. Take Exit 404. Turn right onto Willow Rd. Our facility will be on your right before Bayfront Expy.

Directions from the East

Drive west on CA-84 W. Turn left onto Willow Rd. Make a U-turn at Hamilton Ave and continue north on Willow Rd. Our facility will be immediately on your right.

Directions from the West

Drive east on CA-84 E. Merge onto US-101 S. Take Exit 404. Turn left onto Willow Rd. Our facility will be on your right before Bayfront Expy.