Menlo Park self storage at 1520 Willow Rd

Extra Space Storage facility on 1520 Willow Rd - Menlo Park, CA
Extra Space Storage
1520 Willow RdMenlo Park, CA 94025

Read 213 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Extra Space Storage is a convenient storage solution for residents of Menlo Park and East Palo Alto. Our facility is just off of Willow Rd between Bayfront Expy and Hamilton Ave. Locals will recognize our location just south of Facebook HQ.

Self Storage Amenities You Need

Our Menlo Park storage facility has a wide range of storage unit sizes, vehicle storage, exceptional security features, and more. We can accommodate practically any self storage need you have.

A Variety of Storage Unit Sizes

Storage units start as small as 4x9 and go up to 10x30, so we're able to handle both residential and commercial storage needs. Our units come with varied features: indoor access, first-floor access, elevator access, or drive-up access. If you have questions about which storage unit is better for your needs, don't hesitate to contact us. Our staff is more than willing to answer your questions!

Vehicle Storage

If you need to store a car, motorcycle, boat, or RV in Menlo Park, Extra Space Storage has a vehicle storage solution that will work for you. We offer drive-up access units in sizes 10x10, 10x15, 10x20, and 10x25 and outdoor parking spaces in 10x25 and 10x30, as well as 4x10 uncovered motorcycle parking spaces.

Advanced Security

Extra Space Storage strives to provide a secure storage environment for our customers and their belongings. We have excellent security measures in place, including video cameras throughout our property and an on-site resident manager who lives at our facility.

Additional Amenities and Services

  • Sturdy moving carts for large items
  • Elevators for easy access to upper levels

Store with Extra Space Storage

See for yourself why so many Menlo Park residents choose Extra Space Storage on Willow Rd. Tour our clean, well-maintained, and secure facility and meet our friendly, professional staff who will be more than happy to answer any questions you may have. Ready to reserve your storage unit? Give us a call!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1527

Recent Customer Reviews About This Facility

August 25, 2021

Shantel W.

Posted On Google

OVERALL RATING

Great experience getting set up with a unit here. Russell was super friendly and professional, answered all of my questions, and had me set up/leased in no time. Good specials on the units (at the time I booked) and nice, clean, secure location. Would recommend!

August 19, 2021

Karla S.

Posted On Google

OVERALL RATING

Big thank you to Kelsie and Russell they are wonderful to be around the way they helped me and so many renters here is wonderful, building a true relationship with them I've never seen people who know so many tenant by name and can hold a real conversation with deep connection. You are outstanding.

August 17, 2021

Abigail T.

Posted On Google

OVERALL RATING

I went to the ExtraSpace storage unit on Willow St. CA and the staff was so incredibly helpful. It was 5:45 and I realized the keys to my friends storage unit were wrong so I had to last minute buy a storage unit for my college stuff. I went online and 1) bought a storage unit for the wrong location 2) couldn’t get the online forms to work 3) by then it was past 6 and the office was closing. Luckily the staff stayed behind and helped me get a refund for the wrong storage unit AND helped me get a prime storage unit on the first floor! I have used PublicStorage before in the area and this place was beyond better because the staff was amazing, the overall units were cleaner, and place felt safer to walk around in. Would definitely recommend.

August 10, 2021

Kristin V.

Posted On Google

OVERALL RATING

Great experience with signing up to rent. Location, cleanliness and customer service were excellent.

Response from Extra Space Storage (9/6/2021)

Hi Kristin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by!

August 4, 2021

Dan C.

Posted On Google

OVERALL RATING

Not as easy to use as the one on Bayshore, insisted I come in before I could use the storage place I booked online and only had limited hours I could do that. Clean and trouble free storage once that was sorted though.

Response from Extra Space Storage (8/4/2021)

Hi Dan, we're sorry to hear that you were unable to access your unit. During office hours, our facility manager is available on-site to assist you with any storage needs. Our gate hours are meant to provide you with convenient, extended access to your unit outside of normal office hours. If you have questions about your access, or would like to discuss whether or not 24/7 access is available, please call us at (650) 327-6006.

August 3, 2021

Pancho V.

Posted On Google

OVERALL RATING

Amazing customer service

Response from Extra Space Storage (8/31/2021)

Thank you for the kind words, Pancho! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

July 29, 2021

Kaye D.

Posted On Google

OVERALL RATING

Russell was great. He helped set up my account in minutes and I was able to get my storage space quickly. Awesome customer service! Thank you!

Response from Extra Space Storage (8/25/2021)

Thank you for the kind words, Kaye. We're glad Russell was able to help! Our team is here to serve you, so give us a call at (650) 327-6006 if you need any future assistance.

July 1, 2021

Roque A.

Posted On Google

OVERALL RATING

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Response from Extra Space Storage (6/30/2021)

Thank you for your rating Roque. Please do not hesitate to reach out at (650) 327-6006 to provide more information so we can improve next time.

June 23, 2021

Vanessa C.

Posted On Google

OVERALL RATING

Extra Space Storage @1520 Williow Rd Menlo Park, CA 94025 is where I got my lovely low priced 5×5 stroage at n I've never been more happy bout any of my Storages unitl i came here I definitely want to shout out the assistant store manager KELSIE, She's freaking awesome she definitely loves her job and she's very thorough Very friendly and very helpful when it comes to helping ppl move in or out of the units. THANKS AGAIN KELSIE N EXTRA STORAGE FOR EVERYTHING....

June 15, 2021

Mark “.

Posted On Google

OVERALL RATING

Clean easy to use storage. The manager is awesome! Really helpful and nice!

Response from Extra Space Storage (6/21/2021)

Hi Mark “jake”, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!

June 3, 2021

Paul T.

Posted On Google

OVERALL RATING

The staff was very friendly and helpful in evaluating our needs and selecting a storage unit.

June 2, 2021

Erin M.

Posted On Google

OVERALL RATING

Very easy company to deal with, he explained everything to me Really enjoyed chatting with him while we rented

Response from Extra Space Storage (6/9/2021)

Thanks for the review, Erin! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 31, 2021

Connor H.

Posted On Google

OVERALL RATING

This place was great! Super easy online interface made signing up for a unit (and moving out) really simple, and the office staff at this location were really kind and helpful whenever I had a question. The physical property itself was always kept in good condition; hallways always seemed clean, and the elevators were always in working order.

Response from Extra Space Storage (5/31/2021)

Hi Connor, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. If there is something we can do to help, please give us a call or email customerservice@extraspace.com.

May 4, 2021

Mouhammed A.

Posted On Google

OVERALL RATING

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Response from Extra Space Storage (5/7/2021)

Mouhammed, merci pour la critique 5 étoiles! Nous nous engageons à être votre point de départ pour tous vos besoins de stockage local! Passez à notre bureau si vous avez besoin d'aide ou si vous avez des questions.

April 13, 2021

HT

Posted On Google

OVERALL RATING

Russell and Kelsie are troopers with professionalism. Within 24 hours of booking my appointment (on a holiday), Kelsie had me singed & sealed by close of business the following day. She ensured I was squared away on my new space while showcasing what makes Extra Space better than the competition. A true VIP experience, thank you.

Response from Extra Space Storage (4/17/2021)

Hi Ht, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Russell and Kelsie! If there is anything we can do for you, please let us know at 888-storage.

April 7, 2021

Tammy M.

Posted On Google

OVERALL RATING

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Response from Extra Space Storage (4/14/2021)

Hi Tammy and thank you for your 5-star rating! We appreciate you and are always here to assist with your storage needs. Give us a call at 888-STORAGE if you ever need anything.

March 17, 2021

Kalman H.

Posted On Google

OVERALL RATING

I just got off the phone with Russell who helped me sign up for a storage unit. I called in earlier with some questions on how the process works, and Russell was notified I was interested in a specific spot so he called to let me know how to make the best decision about it. Renting a space over the phone was very easy - he patiently walked me through each step. He even helped explain each section in the contract I was signing, which I appreciated. I’m looking forward to moving my stuff in!

Response from Extra Space Storage (3/23/2021)

Hi Kalman, thank you for your review. We're glad Russell helped you sign up for a storage unit, patiently walked you through each step, and explained each section in the contract. We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out at 888-STORAGE if you need anything.

February 23, 2021

Jeffery's B.

Posted On Google

OVERALL RATING

I had the best customer service with the most beautiful person Kelsie. She help me to see all the benefits of what i plan on storing. She went above and beyond and Russell is one cool cat. Thank you both!

Response from Extra Space Storage (2/27/2021)

Thank you, Jeffery's! It's wonderful to hear you had a positive experience with Kelsie and Russell and want you to know that we are here to assist you with any further storage needs! Give us a call at (650) 327-6006 if anything comes up!

February 22, 2021

Sharon A.

Posted On Google

OVERALL RATING

Well managed storage facility. Clean units and very secure. The office staff was excellent and made my move run very smoothly.

Response from Extra Space Storage (2/23/2021)

Thank you for your feedback, Sharon! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We are always available at 888-storage to help!

February 13, 2021

John M.

Posted On Google

OVERALL RATING

Great overall experience. The tele-sales at first was not 100% accurate re storage benefits but they got the job done. Ultimately, the onsite manager (in Menlo Park Russell) finished our paperwork and is an expert in the area of storage. he helped us understand all the ins-and-outs of our storage needs and happy we are working with his team and location! 5 stars for Russell and MP team -1 star for tele-sales = 4 stars. :-)

Response from Extra Space Storage (2/23/2021)

Thank you so much for your kind words, John. We really appreciate you taking the time to share your experience with us. We're glad Russell finished your paperwork and helped you understand all the ins-and-outs of your storage. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

Frequently Asked Questions at 1520 Willow Rd

Are there restrictions on what I can put in a storage unit at 1520 Willow Rd?

What size storage unit do I need for my car at 1520 Willow Rd?

Do I have to sign a lease to get a storage unit at 1520 Willow Rd?

How far in advance do I need to reserve a storage unit at 1520 Willow Rd?

How secure are storage units at 1520 Willow Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Willow Rd and Bayfront Expy

Directions from the North

Drive south on US-101 S. Take Exit 404. Turn left onto Willow Rd. Our facility will be on your right before Bayfront Expy.

Directions from the South

Drive north on US-101 N. Take Exit 404. Turn right onto Willow Rd. Our facility will be on your right before Bayfront Expy.

Directions from the East

Drive west on CA-84 W. Turn left onto Willow Rd. Make a U-turn at Hamilton Ave and continue north on Willow Rd. Our facility will be immediately on your right.

Directions from the West

Drive east on CA-84 E. Merge onto US-101 S. Take Exit 404. Turn left onto Willow Rd. Our facility will be on your right before Bayfront Expy.