Extra Space Storage facility on 1520 Willow Rd - Menlo Park, CA
Extra Space Storage
1520 Willow RdMenlo Park, CA 94025

Read 198 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Extra Space Storage is a convenient storage solution for residents of Menlo Park and East Palo Alto. Our facility is just off of Willow Rd between Bayfront Expy and Hamilton Ave. Locals will recognize our location just south of Facebook HQ.

Self Storage Amenities You Need

Our Menlo Park storage facility has a wide range of storage unit sizes, vehicle storage, exceptional security features, and more. We can accommodate practically any self storage need you have.

A Variety of Storage Unit Sizes

Storage units start as small as 4x9 and go up to 10x30, so we're able to handle both residential and commercial storage needs. Our units come with varied features: indoor access, first-floor access, elevator access, or drive-up access. If you have questions about which storage unit is better for your needs, don't hesitate to contact us. Our staff is more than willing to answer your questions!

Vehicle Storage

If you need to store a car, motorcycle, boat, or RV in Menlo Park, Extra Space Storage has a vehicle storage solution that will work for you. We offer drive-up access units in sizes 10x10, 10x15, 10x20, and 10x25 and outdoor parking spaces in 10x25 and 10x30.

Advanced Security

Extra Space Storage strives to provide a secure storage environment for our customers and their belongings. We have excellent security measures in place, including video cameras throughout our property and an on-site resident manager who lives at our facility.

Additional Amenities and Services

  • Sturdy moving carts for large items
  • Elevators for easy access to upper levels

Store with Extra Space Storage

See for yourself why so many Menlo Park residents choose Extra Space Storage on Willow Rd. Tour our clean, well-maintained, and secure facility and meet our friendly, professional staff who will be more than happy to answer any questions you may have. Ready to reserve your storage unit? Give us a call!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1527

Recent Customer Reviews About This Facility

June 3, 2021

Paul T.

Posted On Google

OVERALL RATING

The staff was very friendly and helpful in evaluating our needs and selecting a storage unit.

June 2, 2021

Erin M.

Posted On Google

OVERALL RATING

Very easy company to deal with, he explained everything to me Really enjoyed chatting with him while we rented

Response from Extra Space Storage (6/9/2021)

Thanks for the review, Erin! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 31, 2021

Connor H.

Posted On Google

OVERALL RATING

This place was great! Super easy online interface made signing up for a unit (and moving out) really simple, and the office staff at this location were really kind and helpful whenever I had a question. The physical property itself was always kept in good condition; hallways always seemed clean, and the elevators were always in working order.

Response from Extra Space Storage (5/31/2021)

Hi Connor, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. If there is something we can do to help, please give us a call or email customerservice@extraspace.com.

May 4, 2021

Mouhammed A.

Posted On Google

OVERALL RATING

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Response from Extra Space Storage (5/7/2021)

Mouhammed, merci pour la critique 5 étoiles! Nous nous engageons à être votre point de départ pour tous vos besoins de stockage local! Passez à notre bureau si vous avez besoin d'aide ou si vous avez des questions.

April 13, 2021

HT

Posted On Google

OVERALL RATING

Russell and Kelsie are troopers with professionalism. Within 24 hours of booking my appointment (on a holiday), Kelsie had me singed & sealed by close of business the following day. She ensured I was squared away on my new space while showcasing what makes Extra Space better than the competition. A true VIP experience, thank you.

Response from Extra Space Storage (4/17/2021)

Hi Ht, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Russell and Kelsie! If there is anything we can do for you, please let us know at 888-storage.

April 7, 2021

Tammy M.

Posted On Google

OVERALL RATING

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Response from Extra Space Storage (4/14/2021)

Hi Tammy and thank you for your 5-star rating! We appreciate you and are always here to assist with your storage needs. Give us a call at 888-STORAGE if you ever need anything.

March 17, 2021

Kalman H.

Posted On Google

OVERALL RATING

I just got off the phone with Russell who helped me sign up for a storage unit. I called in earlier with some questions on how the process works, and Russell was notified I was interested in a specific spot so he called to let me know how to make the best decision about it. Renting a space over the phone was very easy - he patiently walked me through each step. He even helped explain each section in the contract I was signing, which I appreciated. I’m looking forward to moving my stuff in!

Response from Extra Space Storage (3/23/2021)

Hi Kalman, thank you for your review. We're glad Russell helped you sign up for a storage unit, patiently walked you through each step, and explained each section in the contract. We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out at 888-STORAGE if you need anything.

February 23, 2021

Jeffery's B.

Posted On Google

OVERALL RATING

I had the best customer service with the most beautiful person Kelsie. She help me to see all the benefits of what i plan on storing. She went above and beyond and Russell is one cool cat. Thank you both!

Response from Extra Space Storage (2/27/2021)

Thank you, Jeffery's! It's wonderful to hear you had a positive experience with Kelsie and Russell and want you to know that we are here to assist you with any further storage needs! Give us a call at (650) 327-6006 if anything comes up!

February 22, 2021

Sharon A.

Posted On Google

OVERALL RATING

Well managed storage facility. Clean units and very secure. The office staff was excellent and made my move run very smoothly.

Response from Extra Space Storage (2/23/2021)

Thank you for your feedback, Sharon! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We are always available at 888-storage to help!

February 13, 2021

John M.

Posted On Google

OVERALL RATING

Great overall experience. The tele-sales at first was not 100% accurate re storage benefits but they got the job done. Ultimately, the onsite manager (in Menlo Park Russell) finished our paperwork and is an expert in the area of storage. he helped us understand all the ins-and-outs of our storage needs and happy we are working with his team and location! 5 stars for Russell and MP team -1 star for tele-sales = 4 stars. :-)

Response from Extra Space Storage (2/23/2021)

Thank you so much for your kind words, John. We really appreciate you taking the time to share your experience with us. We're glad Russell finished your paperwork and helped you understand all the ins-and-outs of your storage. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

February 6, 2021

Courtney O.

Posted On Google

OVERALL RATING

Not only was Kelsey amazingly kind in regards with the issues of what's going on with my life. She was honest when I asked her questions about renting, she told me all the benefits of why it's important to get insurance. Once she explained it was a no brainier, thank you again I cannot wait to move in!

Response from Extra Space Storage (2/8/2021)

Thank you for the review, Courtney! We pride ourselves on having a friendly, accommodating staff and are so happy Kelsey was able to assist you! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

February 3, 2021

Mel S.

Posted On Google

OVERALL RATING

Even though our storage space 420 was broken into and i lost all my signature guitar,i'll still give you guys the 5 stars ,your customer service is the best ,me and my wife really appreciate you guys and your very friendly customer service..WE BOTH LOVE YOU GUYS...THANK YOU TO ''EXTRA STORAGE'' on Willow road...

Response from Extra Space Storage (2/2/2021)

Thank you so much for taking the time to leave your positive feedback, Mel! We aim for friendly and helpful staff and are so glad to hear that was your experience! Please give us a call at 888-storage if you need further assistance with your storage needs.

January 18, 2021

Karla R.

Posted On Google

OVERALL RATING

Love this place, the customer service is amazing. Life was crazy but they helped me so much! Thank you again

Response from Extra Space Storage (1/19/2021)

Thank you for the kind words, Karla! We're committed to providing excellent customer service. We're glad our team was helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 13, 2021

Selda M.

Posted On Google

OVERALL RATING

They did amazing job

Response from Extra Space Storage (1/14/2021)

Hi Selda, thank you for your review. We're glad our team was able to help! Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 11, 2021

Jonathan Q.

Posted On Google

OVERALL RATING

Kelsie at Menlo Park California was absolutely the best customer service she is a great asset to the company I will continue to use extra space she rocks

Response from Extra Space Storage (1/11/2021)

Thank you for the review, Jonathan! We pride ourselves on having a friendly, accommodating staff and are so happy Kelsie was able to assist you! Feel free to reach out at any time at 888-storage.

January 3, 2021

Charlie G.

Posted On Google

OVERALL RATING

Super great staff, friendly, and very helpful. wish more business had staff like here! Felt great knowing these people were there!

Response from Extra Space Storage (1/4/2021)

Thanks for the positive review, Charlie! We are glad you had a great experience with us. Don't hesitate to reach out at 888-STORAGE if you need anything!

January 1, 2021

Zachary S.

Posted On Google

OVERALL RATING

Kelsie was very friendly, the facility is clean and well run. 5 stars

Response from Extra Space Storage (1/2/2021)

Hi Zachary, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Kelsie reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

December 21, 2020

Myndi S.

Posted On Google

OVERALL RATING

Just wanted to give a shout out to one of the employees. Kelsie has great customer service! Every time I see her there I am reminded that my stuff is in good hands. She is always busy cleaning, so attentive... and funny, too! Thank you Kelsie!

Response from Extra Space Storage (12/22/2020)

Thank you for the kind words, Myndi! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out at 888-STORAGE if you need anything!

December 21, 2020

Marissa M.

Posted On Google

OVERALL RATING

Is such a nice person Kelsie wonderful personality

Response from Extra Space Storage (12/22/2020)

Thank you for the kind words, Marissa. We're glad Kelsie was nice. Our team is here to serve you, so give us a call at (650) 327-6006 if you need any future assistance.

December 21, 2020

Kiki F.

Posted On Google

OVERALL RATING

Kelsie was very helpful and kind.

Response from Extra Space Storage (12/21/2020)

We’re thrilled you had a 5-star experience at Extra Space Storage, Kiki! Please let us know if there’s anything else we can do to assist you with your storage needs.

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Willow Rd and Bayfront Expy

Directions from the North

Drive south on US-101 S. Take Exit 404. Turn left onto Willow Rd. Our facility will be on your right before Bayfront Expy.

Directions from the South

Drive north on US-101 N. Take Exit 404. Turn right onto Willow Rd. Our facility will be on your right before Bayfront Expy.

Directions from the East

Drive west on CA-84 W. Turn left onto Willow Rd. Make a U-turn at Hamilton Ave and continue north on Willow Rd. Our facility will be immediately on your right.

Directions from the West

Drive east on CA-84 E. Merge onto US-101 S. Take Exit 404. Turn left onto Willow Rd. Our facility will be on your right before Bayfront Expy.