El Cajon self storage at 1539 E Main St

The manager was friendly and helpful. I started the process online but completed it in person. I had questions before I completed my reservation which were answered over the phone.

Awesome workers, they know how to encourage people...

Tony T. helped me out today. He was professional, helpful, knowledgeable, and courteous.

Tony was able to answer all of my questions and took into consideration my limited mobility when recommending a storage unit closer to the elevator. He was able to make the process entirely stress-free which was helpful. I would definitely recommend Extra Space for any storage needs! Thanks Tony!

Awesome ladies!!!! So helpful!!!!

They really know how to run a successful business, Richelle is a pleasure to work with, very competent and helpful. Best customer service in the industry. Highly recommend, look no further.

The people who run the storage are great

I currently have three storages all through different storage companies. All storage in Encinitas, A1 In La Mesa, and extra space here in El Cajon. Because I have two other experiences with storage needs it’s a big difference in storage experience with extra space!! Very friendly and helpful staff. The unit is accessible, large hallways! And parking is great. Of the 3 storages I just preferred coming to this one. The one in Encinitas is by far my least favorite because I am doing business type work with how I use my storage, All storage in Encinitas made me feel anxious while I was there , I felt in the way and uncomfortably watched. However it is a mom and pop ran spot so they are always on top of stuff. But it’s actually become a negative experience over there, vs here. And not just a better facility better designed floorplans and storage options extra space is fun to come to and I do not feel Anxiety or stress when I’m there. That has a lot to do with amazing staffing who literally hear your needs place you in the area that your best suited for, this has allowed a good flow of either personal items being stored or work type items and access. Regards, Tyson Wood

Great place to store my personal belongings. Climate control storage. Easy access too. Works for me. I keep coming back...

Richelle, excellent service! Diff would recommend; easy step by sign up process; thanks a million!

very good customer service and made everything easy! praise God!

I highly recommend

Had an above outstanding experience moving into Extra Space Storage. Staff was very accommodating and flexible when my move in date changed unexpectedly. I definitely recommend. Easy to access and always open when I needed it.

OMG IM IN A STICKY BUT STICKY SITUATION RIGHT NOW...SO I THOUGHT THIS PLACE WAS 24H OPEN FOR PEOPLE THAT HAD A LOCKER...BUT NOOOOOO PLACE CLOSES AT 8..SO IM STUCK WITH ALL MY BELONGING AND I HAVE TO MOVE OUT TOMORROW MORNING FROM MY PLACE...SO I DECIDED TO JUMP THE GATE MAYBE I STILL HAVE FULL ACCESSIF I WAS IN SIDE....OK SO I JUMP OVER AND PUT PIN FROM INSIDE THE GATE TO GET OUT AND IT OPENS...OK GOOD BUT NOW I HAVE TO GET IN THE ELEVATOR AND SURE ENOUGHIT DOESNT WORK..SO NOW IM STUCK INSIDE THE PLACE WITH ALL MY THINGS AND I CANT PUT THEM IN MY UNIT THATS ON THE 4TH FLOOOR...SO HERE COMES AN ANGEL FROM HEAVEN THE LADY THAT RENTEDE OUT THE UNIT...I EXPLAINED MY SELF TO HER SHE LOOKED AT ME WITH A SMILE AND SAID DONT WORRY I WILL HELP YOU SHE CAME BACK WITH A 24H PIN SO SO I CAN PUT MY THINGS INSIDE..WOW SHES A LIFE SAVER....WE NEED MORE PEOPLE LIKE RICHELLE IN THIS WORLD GOOD KIND AND IS WILLING TO HELP...THANK YOU RICHELLE FOR THE HELP...

Very friendly customer service. Rochelle was very friendly, and nice. I wish there were more parking spaces, but it's a very clean and nice facility. There was an issue with communication though.

I like they experience a great deal for the simple fact I read and sign my contract on line and move in was quick easy and very convenient. Nice facility. clean and very secure. It was a breeze !

The better part of my adult life I’ve had a storage facility. I can’t claim to have been pleased with accommodations and hospitality until now. Right from the gate when I spoke to Rachelle on the phone I knew the universe was working in my favor! Rochelle was warm, welcoming, gracious with her time, as well as with what amenities she could extend me. The facility itself was clean, and secure. Likewise, I was accommodated with plentiful space and my need for drive up access. I was really pushing it my third trip moving in, regarding gate operation hours . When I realized I was four minutes late A dreadful panic had me for a moment. I’d been down that road before. What a relief when I got to the gate, it opened with parting pleasantries rather than locking me in and creating some drawn out hassle. So grateful for the courtesy time! Overall experience, I couldn’t ask for a better location to store my belongings or friendlier facility stuff! Thanks Extra Space Storage! Thank you Rochelle!!!

very easy people to work with and a very secure property with great hours of access

Awesome service, Angie was super helpful & super nice

Every one that works here is so nice and helpful I was very pleasantly surprised by this. My storage unit is really nice and my favorite part is when you open the door to your unit the lights turn on inside so you can actually see what your doing, which is not the case in every other storage facility I've rented from. The on site manager I think her name was Rochelle really went above and beyond helping me out even though it was after their posted hours. Pam or Kim that works in the office (sorry I'm embarrassingly bad with names) was very informative and honest while helping me choose exactly what I needed and never tried to up sale me a bunch of extras I didn't need. I really recommend this place for many reasons. Also I have to add that this is a very nice and clean facility that's also very secure and safe. Thanks again Extra Space Storage!!