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Extra Space Storage facility on 8569 Poplar Way - Highlands Ranch, CO
(299 REVIEWS)

Highlands Ranch self storage at 8569 Poplar Way

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8693

Directions

Intersections/Landmarks

CO-470 and Quebec St

Directions from the North

Drive south on Quebec St. Pass CO-470 and continue south. Turn right onto Business Center Dr. Turn right onto Poplar Way. Our facility will be on your left.

Directions from the South

Drive north on Quebec St. Pass University Blvd/Lincoln Ave and continue north. Turn left onto Business Center Dr. Turn right onto Poplar Way. Our facility will be on your left.

Directions from the East

Drive west on CO-470 W. Take the exit for Quebec St. Turn left onto Quebec St. Turn right onto Business Center Dr. Turn right onto Poplar Way. Our facility will be on your left.

Directions from the West

Drive east on CO-470 E. Take the exit for Quebec St. Turn right onto Quebec St. Turn right onto Business Center Dr. Turn right onto Poplar Way. Our facility will be on your left.

Frequently Asked Questions at 8569 Poplar Way

How secure are storage units at 8569 Poplar Way?

How much will a 5x5 storage unit hold at 8569 Poplar Way?

What type of lock do I need for a storage unit at 8569 Poplar Way?

What items need climate controlled storage in Highlands Ranch, CO?

Does 8569 Poplar Way offer short term self storage options?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Hannah M.

Posted On Google

OVERALL RATING

The customer service here is great! I made an online reservation and the next day I received a call from Jason. He was very helpful with finding me the right sized unit for my needs. He also talked me through what pricing would make the most sense for the amount of time I would need the unit. The staff seem very friendly, honest, & the unit itself is very secure. If I could give it more stars I would.

Response from Extra Space Storage (6/27/2022)

Thank you for the kind words, Hannah! We're committed to providing excellent customer service. We're glad Jason was very helpful with finding you the right-sized unit for your needs and talked you through what pricing would make the most sense for the amount of time you would need the unit. Stop by our office if you need assistance or have any questions.

June 17, 2022

Ben D.

Posted On Google

OVERALL RATING

Nice place to store but like everything else prices are going up

Response from Extra Space Storage (6/17/2022)

Hi Ben, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. As always, give us a call at 888-storage if you need anything.

June 16, 2022

Me1 “.

Posted On Google

OVERALL RATING

Jason and Greg were great. Very helpful and provided detailed information. Greg we met with the first day and Jason the Second. Excellent people!!!

Response from Extra Space Storage (6/16/2022)

Thank you for the review, Me1 “PoPGuN” Evans! We pride ourselves on having a friendly, accommodating staff and are so happy Jason and Greg were able to assist you! We're always here to help at 888-storage.

June 15, 2022

Leib

Posted On Google

OVERALL RATING

Best storage unit experience I have ever had! Greg was the best! Everything went super smooth I really could not have asked for a better experience

Response from Extra Space Storage (6/15/2022)

Leib, we are so happy to hear that Greg could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 3, 2022

Preston W.

Posted On Google

OVERALL RATING

Just now getting around to this but as promised, Mr. Gavin took excellent care of me. I needed to switch units to a smaller one in the same facility and he went above and beyond to give me the online price even though he technically didn’t have too! I am very appreciative of it and I’ve loved using this facility for years to safely store my goods. Thanks again Gavin!

Response from Extra Space Storage (6/4/2022)

Thank you, Preston, for the great rating! It's wonderful to hear you had a positive experience with us and that Gavin was able to meet your storage needs. We want you to know that we are here to assist you with any further storage needs! Give us a call at (720) 651-9950 if anything comes up!

May 18, 2022

George V.

Posted On Google

OVERALL RATING

Clean safe place to store your items. The manager is great!

Response from Extra Space Storage (3/16/2022)

Thank you for your feedback, George! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Thanks for the kind words, Benjamin! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (916) 429-0881 if you need anything.

April 14, 2022

Hokker V.

Posted On Google

OVERALL RATING

Clean, looks well maintained. I checked in on a Sunday so I can't vouch for the staff. Didn't get a gate code at first but that was quickly remedied by a phone call. So far so good. Bonus for my location is having a goodwill right next door.

Response from Extra Space Storage (4/14/2022)

Hi Hokker Van Der, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by.

March 25, 2022

Chris M.

Posted On Google

OVERALL RATING

Greg has been very helpful in the assistance of obtaining our unit. Very kind guy. Also went above and beyond for us when moving in. Overall great experience and would highly recommend.

Response from Extra Space Storage (3/25/2022)

Thank you for the kind words, Chris. We're glad Greg was able to help! Our team is here to serve you, so give us a call at (720) 651-9950 if you need any future assistance.

March 3, 2022

DPAPAWC

Posted On Google

OVERALL RATING

Easy web rental. Picked up locks. Toured facility. Gavin was very informative and answered all of my questions. Great employee!!

Response from Extra Space Storage (3/3/2022)

Hi Dpapawc, thank you for your review. We're glad Gavin was very informative and answered all of your questions. Stop by our office if you need assistance or have any questions.

February 22, 2022

Dr. R.

Posted On Google

OVERALL RATING

Clean facility and excellent communication/management.

Response from Extra Space Storage (2/22/2022)

Hi Dr., thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 16, 2022

Tobe316

Posted On Google

OVERALL RATING

Initial impressions are great. The agent who got me signed up was pleasant and professional, and the process was easy. I look forward to using this facility.

Response from Extra Space Storage (2/16/2022)

Thanks for the awesome review, Tobe316! We work hard to meet the expectations of our customers so we are glad you found our team professional and pleasant to work with! Don't hesitate to stop by the office or contact us at (720) 651-9950 if you need anything.

February 8, 2022

Jay E.

Posted On Google

OVERALL RATING

Greg Hoyt was awesome. He really stepped up while helping my wife with a storage unit today. He was courteous, professional, solved many of our challenges. She was very impressed. We highly recommend Greg and Extra Space Storage.

Response from Extra Space Storage (2/11/2022)

Thank you for the kind words, Jay. We're glad Greg Hoyt really stepped up while helping your wife with a storage unit today, was courteous, and professional. Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 18, 2022

Devin L.

Posted On Google

OVERALL RATING

Amazing customer service, everything was so easy!

Response from Extra Space Storage (5/6/2021)

Devin, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 13, 2022

Clinton J.

Posted On Google

OVERALL RATING

The Highlands Ranch storage facility is great. It's clean, the staff is friendly, and the prices were great. My lack of stars isn't really with the facility itself but more the Company (no other place to rate the company). I signed a contract. $50 a month. Insurance was $26. Bill was $76. So after 6 months I was surprised to find I was charged $83. I reviewed the contract and it said they could change rates with 30 days notice, and they said they did send me notice (which I believe and probably overlooked). They said rates change as often as every 4 months based off of market conditions. :-\ Now that part I don't recall ever being told. Not even apartment complex's do that. Everything is usually on a year cycle. Anyways, I was surprised and it comes off as a smidge... money hungry? Plus, who likes being surprised when it comes to your perfectly balanced budget? Anyways, just know that going into it. Reply: Understood. Apartments do the same thing. Just not every 5 months. You technically didn't do anything wrong. It just feels off. #mayaangelou #peoplewillforget Update 1/2022: If I were rating the company itself I'd give them 2 stars. Their practices seem sketch. However, this store manager - Greg - is what a good relationship is all about. He's friendly, understanding, and keeps the place looking great. As long as he's working there I plan on staying.

Response from Extra Space Storage (9/18/2019)

Clinton, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.

January 5, 2022

Jeff W.

Posted On Google

OVERALL RATING

I have had the opportunity to use THIS Extra Storage facility over the past 4 years. Greg, the on-site Manager has always been helpful when I’ve asked for his personal assistance. If away from the front office, and I’ve left a voice message for him, he has always gotten back with me in timely matter! Glad that I have the opportunity to keep personal family items with Greg and Extra Space. Thanking you publically for your professionalism and assistance!????

Response from Extra Space Storage (1/6/2022)

Hi Jeff, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Greg! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please stop by the office or reach out to us at 888-storage if you have any questions!

December 21, 2021

William C.

Posted On Google

OVERALL RATING

Had an issue because of a piano being delivered to a third floor storage unit when both elevators were down for maintenance. They really helped me out and gave me a full size unit to store the piano in until the elevators were fixed! I was promptly contacted as soon as the elevators were working again and got my piano secured right away! Very helpful staff, very clean units. Would highly recommend!

Response from Extra Space Storage (12/27/2021)

Thanks, William! We're so happy you had a positive experience with Extra Space Storage in Highland Ranch. If you have any questions please call us at 888-storage!

December 17, 2021

Darin R.

Posted On Google

OVERALL RATING

Stupendous service. Convenient remote application and contracting. Friendly and accomodating.

Response from Extra Space Storage (12/17/2021)

Thanks, Darin! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

December 15, 2021

Dave G.

Posted On Google

OVERALL RATING

Unbelievably EASY to work with. Fast response time. Everything taken care of over the phone in one call. Great HEATED units. Clean facility and well maintained. Secure with cameras. HIGHLY Recommended.

Response from Extra Space Storage (12/15/2021)

Thank you for your feedback, Dave! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

December 15, 2021

Cindy B.

Posted On Google

OVERALL RATING

We rented for 18 months and Justin made every transaction to different size storage units stress free. Thank you!

Response from Extra Space Storage (12/15/2021)

Thank you for being a loyal customer, Cindy! We're so happy to hear Justin was able to make your process stress-free! Give us a call at (720) 651-9950 if you need any future assistance.

December 15, 2021

Dalton P.

Posted On Google

OVERALL RATING

Greg did an excellent job! He had me setup in under 20 minutes and was extremely knowledgeable. I highly recommend ExtraSpace Storage and look forward to using them going forward.

Response from Extra Space Storage (12/16/2021)

Hi Dalton, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Greg! Don't hesitate to reach out to us at 888-storage if you need anything!?