Extra Space Storage facility on 11640 Jones Bridge Rd - Alpharetta, GA
(281 REVIEWS)

Alpharetta self storage at 11640 Jones Bridge Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1687

Directions

Intersections/Landmarks

Site is between Jones Bridge Rd. and Kimball Bridge Rd. across the street from Quick Stop.

Directions from the North

Drive southeast on Douglas Rd. Continue straight through the roundabout to stay on Douglas Rd. Turn right onto Jones Bridge Rd. Pass CVS then turn right onto Kimball Bridge Rd. Our facility will be on the right.

Directions from the South

Drive northeast on Jones Bridge Rd. Pass Publix then turn left onto Kimball Bridge Rd. Our facility will be on the right.

Directions from the East

Drive west on Sargent Rd. Continue straight through both roundabouts to stay on Sargent Rd. Turn left onto Jones Bridge Rd. Pass CVS then turn right onto Kimball Bridge Rd. Our facility will be on the right.

Directions from the West

Drive east on GA-120. Pass Wendy’s then turn left onto Kimball Bridge Rd. Our facility will be on the left.

Frequently Asked Questions at 11640 Jones Bridge Rd

How do I know what size storage I need for my boat at 11640 Jones Bridge Rd in Alpharetta, GA?

How much space do I need for RV storage at 11640 Jones Bridge Rd?

What items need climate controlled storage in Alpharetta, GA?

Can I visit my storage unit after hours at 11640 Jones Bridge Rd?

Does the storage facility on Jones Bridge Rd have short term self storage available?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

professional T.

Posted On Google

OVERALL RATING

Robert went above and beyond to help me find the unit that was right for me. I wanted a drive up unit, however they were all booked. He was able to place me in a unit that was indoors and easy access.

Response from Extra Space Storage (6/29/2022)

Hi Professional, thank you for your review. We're glad Robert went above and beyond to help you find the unit that was right for you. Stop by our office if you need anything in the future!

June 27, 2022

Margie T.

Posted On Google

OVERALL RATING

What a wonderful experience at this location. Storage is very clean, well lit and maintained. It was a pleasure working with Robert. Very friendly and kind. Recommend this location in Johns Creek and Alpharetta area.

Response from Extra Space Storage (6/28/2022)

Thanks for the kind words, Margie! We're glad Robert was very friendly and kind. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (770) 346-9799 if you need anything.

June 21, 2022

James H.

Posted On Google

OVERALL RATING

Mr Robert Graham was amazing he was informative about all my storage need highly recommend 20 Star’s

Response from Extra Space Storage (6/21/2022)

Thanks for taking the time to leave us a review, James! We are so glad Mr. Robert could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 19, 2022

Freddie G.

Posted On Google

OVERALL RATING

This place is ALWAYS safe and clean !!! and I do mean ALWAYS!! I booked my storage unit online HASSEL FREE! All of my account information was available with confirmation after payment. It was ready for me when I got there the next day! I cannot stress the SAFETY part enough!! I felt so comfortable going by myself even at night. I went in to pay my bill and realized not only does the manager Robert try to remember the customer's name, but he actually monitors the gate entrance and cameras. Words cannot express how much that means to me! P.S. I'm afraid of the dark!!

Response from Extra Space Storage (6/20/2022)

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Freddie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 17, 2022

ranjith r.

Posted On Google

OVERALL RATING

Nice Service. Robert is great and very helpful.

Response from Extra Space Storage (6/17/2022)

Thank you for the kind words, Ranjith. We're glad Robert was able to help! Our team is here to serve you, so give us a call at (770) 346-9799 if you need any future assistance.

May 24, 2022

Kelly H.

Posted On Google

OVERALL RATING

Robert is a huge asset to Extra Space Storage. His professionalism and friendliness are greatly appreciated. Thank you Robert for all you do!

Response from Extra Space Storage (5/25/2022)

Thank you for the kind review, Kelly. We're glad Robert was professional and friendly! We also think he is a great asset to our company. Our team is here to serve you, so give us a call at (770) 346-9799 if you need any future assistance.

May 10, 2022

Tandreia B.

Posted On Google

OVERALL RATING

Very clean, safe, security camera monitored storage facility. Store manager Robert is very responsive and provides excellent customer service.

Response from Extra Space Storage (5/10/2022)

Thank you for your feedback, Tandreia! Providing renters with clean and secure facilities is our top priority. We're glad Robert was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 23, 2022

Semaj' B.

Posted On Google

OVERALL RATING

Mr Robert Graham was MAGNIFICENT & VERY PROFESSIONAL!! Job well done I will most definitely be back and would highly recommend!!

Response from Extra Space Storage (4/23/2022)

Thanks for the kind words, Semaj'! We're glad Mr. Robert was very professional. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (770) 346-9799 if you need anything.

April 23, 2022

Nicola W.

Posted On Google

OVERALL RATING

Mr. Graham the manager is very helpful. The units are pest free and the facility is clean.

Response from Extra Space Storage (4/24/2022)

Thank you for the kind words, Nicola. We're glad Mr. Graham was able to help! Our team is here to serve you, so give us a call at (770) 346-9799 if you need any future assistance.

April 21, 2022

Nathalie O.

Posted On Google

OVERALL RATING

Robert is very helpful and always makes you feel welcome.

Response from Extra Space Storage (4/21/2022)

Hi Nathalie, thank you for your review. We're glad Robert is very helpful and always makes you feel welcome. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

April 20, 2022

Jesus C.

Posted On Google

OVERALL RATING

Convenient location. Great cistomer service. Robert is really an awesome person, was very helpful explaning about my move.

Response from Extra Space Storage (4/20/2022)

Thanks, Jesus! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're committed to providing excellent customer service. We're glad Robert was very helpful explaining your move. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 15, 2022

Jonathan M.

Posted On Google

OVERALL RATING

Excellent move in/out process. Very friendly. Thank you Robert Graham.

Response from Extra Space Storage (4/15/2022)

Hi, Jonathan ! Thanks for the positive review, it means a lot to our team. Please call (770) 346-9799 if you have any questions about your rental.

April 12, 2022

Romy D.

Posted On Google

OVERALL RATING

Great service and patient staff… Robert went above and beyond helping me! Highly recommend this location!

Response from Extra Space Storage (4/12/2022)

Hello, Romy. Thank you for the review. We're so glad Robert could meet your storage needs. Please stop by the office if you need anything!

April 11, 2022

Keilani S.

Posted On Google

OVERALL RATING

This location did everything for me, it's so close to my home and there is easy access. These are always my favorite storage unit locations to rent from, because they are very straight to the point, air conditioned, clean, and affordable. Their staff is always super friendly and nice, which is a huge bonus when you end up going to your storage unit more than 2 times a week like me. Robert, the property manager, made sure I got the web rate that I needed. He did everything he could to get it down to the price I was quoted online. No matter where I am, I always get my storage unit through this company. Highly recommend.

Response from Extra Space Storage (4/11/2022)

Hi Keilani. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Robert! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if you need any assistance in the future.

March 7, 2022

Tracy S.

Posted On Google

OVERALL RATING

Last minute I required a storage, upon entering Extra Space Storage I was greeted by Robert. Robert was professional, quick, friendly and extremely courteous. He made the process so smooth and stress free. When I go to my storage and run into him I’m still greeted with a big smile and support. He’s amazing! If you’re in need of a storage space look no further! Thanks Robert!

Response from Extra Space Storage (3/7/2022)

Hi Tracy, thank you for your review. We're glad Robert was professional, quick, and friendly. We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 1, 2022

william g.

Posted On Google

OVERALL RATING

Robert was a pleasure to deal with and went above and beyond to ensure we accomplished what we needed to regarding a storage unit. Competitive prices and professional. Would recommend

Response from Extra Space Storage (3/1/2022)

Thanks for the awesome review, William! We work hard to meet the expectations of our customers, and we're happy to hear Robert hit the mark for you! Don't hesitate to stop by the office or contact us at (770) 346-9799 if you need anything.

March 1, 2022

Pn P.

Posted On Google

OVERALL RATING

Robert is very nice person. He make the process hassle free and very accommodating and transparent during the booking process. 5 stars don’t do justice on this place. I would give more.

Response from Extra Space Storage (3/2/2022)

Thank you for the review, Pn! We pride ourselves on having a friendly, accommodating staff and are so happy Robert was able to assist you! We are glad he was able to make your rental process hassle-free. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

February 21, 2022

Reddamma M.

Posted On Google

OVERALL RATING

Lovely human being. Respects customers. Explains detailed information. Helps to choose right one for need. Definitely I will come for future storage needs. Also refer to my friends and colleagues. Thank you!!

Response from Extra Space Storage (2/21/2022)

Hi Reddamma, thank you for your review. We're glad our team respects customers, explains detailed information, and helps to choose the right one for need. We are here to help with any future storage needs! We appreciate you recommending us to your friends and colleagues. Stop by our office if you need assistance or have any questions.

February 20, 2022

Lisa S.

Posted On Google

OVERALL RATING

Robert is the best property manager this location has EVER HAD! Robert is professional and kind. He will do all he can to help his customers and always with a smile! Thank you! The property is always spotless and updated. I never feel unsafe or nervous when checking for boxes at night. Property is well lit and secure. We all appreciate his Robert’s personality and zest for life! He’s amazing.

Response from Extra Space Storage (2/20/2022)

Thank you for the kind words, Lisa. We're glad Robert is professional, kind, and will do all he can to help his customers and always with a smile! Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 7, 2022

Krishan B.

Posted On Google

OVERALL RATING

There is a lot of trash laying in the street and inside the gate, I wish someone would tidy up the property.

Response from Extra Space Storage (2/7/2022)

Hi Krishan, thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.